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Client onboarding and Legal Entity Data Solutions from Thomson ReutersThomson Reuters offers a broad and integrated suite of KYC, client onboarding and legal entity data solutions to support your ongoing client lifecycle management and reporting obligations.

No one can help you Know Your Customer like Thomson Reuters

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CLIENT ONBOARDING AND LEGAL ENTITY DATA SOLUTIONS FROM THOMSON REUTERS INTRODUCTION

CONTENTS

INDUSTRY CHALLENGES

HOW CAN THOMSON REUTERS SUPPORT YOUR KYC, CLIENT ONBOARDING AND LEGAL ENTITY DATA REQUIREMENTS?

Thomson Reuters Verified Entity Data as a Service

Thomson Reuters KYC as a Service

Thomson Reuters Enhanced Due Diligence

Thomson Reuters Screening Resolution Service

Thomson Reuters Client On-boarding

HOW WE ARE INVESTING IN SERVICES TO ENSURE CUSTOMERS MEET REGULATORY REQUIREMENTS AND RECEIVE BEST IN CLASS SOLUTIONS

WHY THOMSON REUTERS?

AWARD-WINNING SOLUTIONS

CONTACT US

In the decade since the financial crisis, regulatory scrutiny of financial institutions’ (FI) knowledge

of their customers has significantly increased. Stringent requirements for onboarding clients and

continuing due diligence obligations have increased the pressure on FIs, forcing them to focus

on building a comprehensive, single view of their clients. The purpose: to understand the risk

associated with doing business with them and to keep on top of reporting requirements.

Thomson Reuters has developed a set of services and platforms that support you in tackling the

challenges posed by this increased regulatory environment. We deliver to FIs consistent, accurate

information and a comprehensive workflow platform. These bring increased efficiency and cost

savings to their operational processes. We also enable FIs’ counterparties to streamline the

sharing of their KYC and regulatory compliance documents through a secure online platform.

Our combined award-winning assets of 350,000 built KYC records, 1.25 million actively managed

legal entity profiles and database of 7 million legal entities ensure Thomson Reuters firmly sets

the standard in client due diligence solutions.

“Despite significant investment by banks, average onboarding times are continuing to rise, from 28 days in 2016 to 32 days in 2017, with a further 24% rise expected in the next 12 months”Thomson Reuters Global KYC Survey 2017

Introduction

INTRODUCTION

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Contents

4 Industry challenges

6 How can Thomson Reuters support your KYC,

client onboarding and legal entity data requirements?

8 Thomson Reuters Verified Entity Data as a Service

10 Thomson Reuters KYC as a Service

12 Thomson Reuters Enhanced Due Diligence

14 Thomson Reuters Screening Resolution Service

16 Thomson Reuters Client On-boarding

18 How we are investing in services to ensure customers meet

regulatory requirements and receive best in class solutions

20 Why Thomson Reuters?

21 Award-winning solutions

22 Contact us

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The challenges facing financial institutions require them to not only collect more data

and documents for their clients but also to ensure that the information they hold is accurate

and up to date.

Consequently, managing onboarding and regulatory reporting processes have become increasingly

time-consuming and complicated. They are also becoming more expensive due to increased

staffing requirements and larger technology infrastructure, with additional impacts to FIs’ frontline

due to the cost of delayed transactions.

The results of Thomson Reuters 2017 Global KYC Survey clearly demonstrate the increasing scale

and scope of due diligence tasks facing FIs.

Regulatory change is driving longer and more complex KYC processes. 60 percent of C-level executives

are dedicating more time and attention to KYC and client due diligence year-by-year. Businesses are

spending even more on technology systems for client onboarding and regulatory compliance.

Yet there is a lack of common international KYC standards and processes which is further

complicating the tasks at hand, exacerbating the challenges and costs that KYC involves.

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Industry challenges

More than ever before, regulations such as the European Union (EU) 4th Anti-Money Laundering Directive (AML), the Markets in Financial Instruments Directive (MiFID II), and the US Foreign Account Tax Compliance Act (FATCA) are forcing FIs to focus on building a comprehensive, single view of their clients to verify identity and map relationship networks.

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Five key challenges facing FIs are:

Controlling headcount

FIs and their counterparties have had to increase staffing to

understand, implement and deliver due diligence processes

and information that ensures they are compliant with

increasingly stringent regulatory demands.

Streamlining operational processes

Increasing regulatory requirements, especially around client due

diligence and reporting, mean that FIs and their counterparties

struggle to control and drive down time and costs associated

with their processes. Collection and verification of client

documentation and legal entity data is increasingly burdensome

and time-consuming. In addition, due to inconsistent processes

and siloed internal structures, data collection and onboarding

related activities are often duplicated across different functions

within a firm.

Accessing and maintaining accurate information

Requirements for a more complete picture of clients and the

increasingly global nature of business mean that sourcing good

quality data across jurisdictions poses many challenges for FIs.

Identifying primary data sources across regions, then accessing

information can be time-consuming. Ensuring accuracy of

information is further exacerbated by the requirement to ensure

that data is continuously monitored and updated. Issues of

inaccurate and outdated internal records lead to increased time

and costs associated with internal reconciliation, checking,

validating and maintaining client legal entity data.

Complex and diverse regulatory requirements

Multiple, ever-changing and tighter regulatory requirements,

especially those involving jurisdictional variations, mean that

FIs are often under pressure to understand the changing detail

of what information they need to collect in order to be compliant

across each market and asset class.

Managing internal controls and data security

There is significant pressure on FIs to monitor their internal

controls and processes across their organization and to provide

evidence of robust internal audits to regulators and boards.

Assessing the extent to which control guidelines are being

adhered to or implemented can be difficult to monitor, especially

in large, complex organizations. As a result, firms are challenged

with ensuring that concerns such as data security and privacy

with respect to the collection and storage of client information

are managed and the overall governance of their operational

processes is sound.

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How can Thomson Reuters support your KYC, client onboarding and legal entity data requirements?

Thomson Reuters empowers the world’s leading banks and investment managers to make informed decisions, with our trusted content at its core. We offer a flexible suite of integrated solutions, which have been further strengthened by our acquisitions of Clarient and Avox. Together, these improve the quality of critical data, drive operational efficiencies, enhance regulatory compliance and improve the overall client experience.

We provide a connected suite of services to support FIs and their clients in meeting challenges

of increased regulation and reporting obligations. Our five integrated solutions are:

• Thomson Reuters Verified Entity Data as a Service

• Thomson Reuters KYC as a Service

• Thomson Reuters Enhanced Due Diligence

• Thomson Reuters Screening Resolution Service

• Thomson Reuters Client On-boarding

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IdentifyCollect and Verify

AssessScreen

KYC as a ServiceScreening Resolution Service

Enhanced Due Diligence

SOFTWARE Client On-boarding

SERVICES

InvestigateFurther Due Diligence

SOFTWARE Client On-boarding

SERVICESEnhanced Due Diligence

MonitorMonitor and Refresh

SERVICESKYC as a ServiceVerified Entity Data as a Service Enhanced Due Diligence

SOFTWAREClient On-boarding

SERVICESKYC as a ServiceVerified Entity Data as a Service Screening Resolution Service

SOFTWAREClient On-boarding

Client On-boardingand Legal EntityData Solutions

A broad and integrated suite of KYC, client onboarding and legal entity data

solutions to support your ongoing client lifecycle management and

reporting obligations.

Client On-boarding and Legal Entity Data Solutions from Thomson Reuters

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Thomson Reuters Verified Entity Data as a Service sources and maintains legal entity data, removing the burden of ongoing monitoring from our clients.

Verified Entity Data supports clients by:

• Providing access to experienced people-led research, solely dedicated to legal entity data quality

• Accessing and maintaining accurate legal entity data for all entities of interest, whether clients,

prospects, issuers or another role in the transaction cycle

• Streamlining operational processes connected with entity data management and distribution

• Meeting the requirements of complex, diverse and changing regulations

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Our industry-leading legal entity database of over 2.4 million entities covers multiple jurisdictions

and entity types. The Managed Data Service (MDS) provides a common baseline for clients’ reference

data and risk decision-making, using 58 standardized data fields to maintain legal names, company

and regulatory status, addresses, industry sector classifications and corporate hierarchies as well as

linking to a range of common identifiers such as Legal Entity Identifier (LEI) and company registration

numbers. Our Enhanced Data Service (EDS) provides additional data fields to help FIs to comply with

a range of regulations including Dodd-Frank, EMIR, FATCA and FCA transaction reporting.

Our experienced research team gathers trusted content from authoritative international sources

of legal entity data such as national & state government sources, regulatory filings, stock exchange

listing documents and accredited business registries. More than 320 qualified analysts work in our

Wrexham, UK operations ‘Centre of Excellence’, collectively speaking 27 languages, with planned

expansion into three other global Thomson Reuters entity data centres of excellence. Inbound requests

and data delivery via APIs, a secure web portal, extract files and delivery of data via select partners.

Pricing model

Verified Entity Data as a Service is charged annually on

a legal entity volume basis and access to the data is provided

on an enterprise-wide usage model to enable clients to

maximize benefits of the content across their firm.

Fees are typically separated into:

• Access to core MDS of common legal entity

reference data, charged on a per entity per year

basis (this is based on a build fee and the annual

refresh of the entity record)

• Optional EDS modules which provide regulation

specific identifiers and classifications (eg. FATCA,

Dodd-Frank, EMIR) which are also charged on

a per entity per year basis

• Applicable professional services fees for ad hoc

development and implementation support

Future enhancements

Over the coming months Thomson Reuters are working with

clients to prioritize and deliver further value to our service

through enhancing the scope of regulatory requirements

we support our customers with.

Key focus areas for the next six months include:

• LEI profiling and maintenance service – this is a

client-specific report that will assist FIs in identifying

and resolving gaps within their LEI universe in

readiness for MiFID II compliance

• AnaCredit module – this additional EDS module

will provide reference data fields required in AnaCredit

European Central Bank reporting to support requirements

due to be implemented in September 2018

• Funds Data module – our existing data service

will be enhanced by data points and relationships

in funds structures

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Our KYC as a Service builds upon our Verified Entity Data as a Service by delivering identity data that is verified to a global KYC policy standard, including, ultimate beneficial owner unwrapping, collection of privately held information and ongoing screening of all related parties. It also provides a collaborative platform to enable FIs and their clients to exchange due diligence information.

KYC as a Service supports clients by:

• Providing comprehensive KYC records to a global policy standard leveraging trusted legal

entity information from authoritative sources in over 200 countries and 60 languages

• Accelerating client onboarding times and improving client experience by streamlining

KYC operational processes, client outreach and document management

• Offering a flexible solution that delivers an end-to-end identity verification, entity unwrapping

and screening service; including full KYC using private documentation and public KYC data only

• Providing integrated ongoing screening and monitoring to detect changes in your customers’

KYC profiles, ensuring data remains accurate and up to date

• Maintaining a robust risk and controls framework that has attained a Type II ISAE 3000

standards and adherence to other regulator outsourcing guidelines

“They delivered the entire population

of records in a high-quality and timely

manner and have been extremely

responsive to our needs. We continue

to derive real value from our use of

Thomson Reuters’ service.”

Robert Goldstein, Chief Operating Officer, BlackRock

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KYC as a Service offers an end-to-end client identity, verification, screening and monitoring service for accelerated client onboarding,

remediation and refresh, built on a collaborative platform that streamlines the distribution of due diligence documentation.

Our service leverages quality information (including end-client contributed information via the platform), proven specialist

operational capabilities and a leading technology platform. Underpinned by a comprehensive risk-based KYC policy, our service

covers 41 jurisdictions and has been stress tested with regulators and over 100 FIs globally.

The document exchange functionality streamlines and simplifies the management and distribution of client due diligence

documentation from a single, secure interface at no cost. This simple-to-use platform enables market participants to proactively

manage their documentation to meet a broad scope of regulatory demands and control who sees their information.

KYC as a Service is delivered either via web-based portal or API.

Pricing model

Our document exchange functionality is offered

as a complementary service.

Our KYC managed service is priced on a volume basis.

This is based on:

• KYC record build

• Annual record maintenance

• Scope of service (including screening,

private documentation)

• Risk/due diligence level of client

• Minimum committed volume of clients

There are implementation and professional services fees

for consultancy and set up.

Future enhancements

Thomson Reuters is focused on enhancing the user experience

of the KYC as a Service platform and building additional

modules, covering the onboarding value chain in order

to further streamline the onboarding process for FIs and

their counterparties.


• Continuation of automated data collection – to deliver

further efficiencies in the record build process and further

enhance data quality

• Expanding coverage of regulatory modules – working to

increase the scope of our service, including FATCA/CRS

and MiFID II client classification to further deliver the

operational efficiency and client experience benefits

to our customers and their clients

• Enhanced messaging capability – to facilitate the

interaction of FIs and their counterparties through the

KYC as a Service platform. This will deliver improved user

experience in the document exchange platform capability

and also provide audit and association with KYC records

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Enhanced Due Diligence reports are a crucial feature in today’s fast paced, global business environment and should form part of a business’ compliance program.

We offer corporates and financial institutions integrity and advanced background checks on any

entity or individual, anywhere in the world. Our specialist team gathers intelligence from the public

domain including watchlist screening, adverse media, litigation databases, and other sources of

reputable information. Our reports are trusted by organizations across the globe to enhance and

simplify their due diligence processes and protect against reputation and financial damage.

Enhanced Due Diligence supports clients by:

• Delivering trusted information gathered by a team of 300+ qualified analysts, speaking 60+ languages that cover all

regulatory jurisdictions. Our reports are powered by Thomson Reuters World-Check risk intelligence data and Reuters News

• Offering turnaround times that are clear, predictable, consistent and fast, streamlining your due diligence process

without sacrificing quality

• Providing accurate information in a well structured and transparent report format, identifying key issues in a clear

and concise way along with a comprehensive range of specialized reports that support specific compliance requirements

“I don’t think that there is another

player that can do this as well as

Thomson Reuters.”

Dave Schmied, Executive Director of Due Diligence

Operations within CAO, JP Morgan

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Adding Enhanced Due Diligence to your compliance program can help support your

organization in creating operational efficiencies, streamlining internal processes

through direct access to accurate data, and enabling compliance with regulatory

requirements where further due diligence is required.

Reports can be delivered via a web-based portal, API and email.

Pricing model

Enhanced Due Diligence is priced on a per report basis.

Fee is based on:

• Region

• Report complexity (including turnaround timeframes)

• Service add ons (including screening additional

related entities and further background checks)

Our service can be charged on a single report

or rolling credit basis.

Future enhancements

For our Enhanced Due Diligence solution, we have been

focused on delivering an enhanced customer experience

through improving report ordering and access capabilities

and strengthening our client liaison function to more

effectively deliver report customization.


• Improved technology capabilities – we are enhancing

our report ordering platform and development of API

connectivity to make data receiving and processing even

more secure for customers

• Content enhancement – continuous improvement in the

coverage of information achieved through innovative search

techniques. Advanced development and training of in-

house experts ensures continuously exemplary data quality

• Customer experience – expanded global Customer Liaison

function to ensure closer partnership with our FI customers

and greater ability to customize the research and delivery

methods to meet exact customer requirements

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To further reduce the administrative burden of resolving screening results, we offer Screening Resolution Service, which conducts due diligence screening on an organization’s behalf and highlights positive and possible matches for all heightened risk individuals and entities.

Our Screening Resolution Service utilizes leading World-Check risk intelligence and a proven

methodology for name matching to carry out initial screening, remediation and ongoing

monitoring on behalf of our clients who lack the time and resources to screen and remediate

against their customers and third parties.

Screening Resolution Service supports clients by:

• Lowering overall costs of screening customers and suppliers

• Creating operational efficiencies and streamlining internal processes

• Offering a trusted model with strong quality assurance processes in place

• Providing auditable proof of due diligence under regulations such as

Anti-money Laundering and Countering the Financing of Terrorism

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Our Screening reports are delivered via secure link portal and client acceptance

and escalations are managed through a web-based platform.

Pricing model

Our Screening Resolution Service pricing is volume

based, charged on an annual basis or project basis.

Fees are based on:

• Match resolution preferences

• Screening preference

• Ongoing monitoring

Future enhancements

Our Screening Resolution Service is working to enhance

translation and adverse media capabilities to deliver further

risk insights to our customers.

• World-Check Profile tagging – we are working to categorize

risks at a more granular level

• Enhanced translation capabilities – expanding coverage

of LATAM Spanish, Russian and Chinese capabilities

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Our Client On-boarding platform offers an end-to-end client lifecycle management solution, leveraging best in class Thomson Reuters data, technology and partner community.

Our platform delivers a combination of the necessary components of an entity data model, workflow,

business rules, data management and documentation management to support FIs with compliant,

automated onboarding of new clients and facilitates continuing refresh cycles. Importantly, client

onboarding works seamlessly with the FI’s incumbent systems with multiple access points for all

of those who need to collaborate on the onboarding process.

Client On-boarding supports clients by:

• Leveraging a proven implementation methodology and extensive track record of successful onboarding implementations

at 20+ large global FIs

• Providing client lifecycle specific functionality and client data models that have been successfully delivered

• Offering domain expertise and emerging best practice to enable client onboarding processes that meet global regulatory guidelines

• Providing an active compliance engine that monitors the customer base for compliance with regulatory and internal requirements

• Streamlining internal processes and driving operational efficiencies through intuitive workflow and rigorous automation

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CLIENT ONBOARDING AND LEGAL ENTITY DATA SOLUTIONS FROM THOMSON REUTERS


Thomson Reuters Client On-boarding is specifically designed to streamline client lifecycle management processes, combining

functionality with best practice KYC policy definitions and client data models.

With over a decade of experience providing robust tools for centralizing client data, defining rules, processes and forms, we offer a

solution customized to the customer’s specific needs, covering multiple jurisdictions, business units and the ever-changing regulations.

We have deep expertise of the KYC process requirements to deliver a solution faster and more cost effectively than in-house functions.

Our platform facilitates compliance with the complex and specific needs of KYC client onboarding, while ensuring maximum flexibility

for the common areas of business change in the onboarding and client lifecycle process.

Pricing model

Our platform is priced as:

• A software license available on an annual or perpetual

basis. Based on:

- Platform configuration

- Volume of users

- Additional modules (incl. FATCA, Credit, Legal)

and/or regions

- Annual software maintenance

• One off implementation and professional services fees

for platform configuration, and set up and integration

are required

Future enhancements

We have been working closely with our clients to enhance

the flexibility of our platform delivery model and further

expand access to Thomson Reuters market leading data.


• Enhanced user experience – launching a new user interface

built to deliver a more intuitive user experience and workflow

• Increase access to Thomson Reuters best in class data assets

– integration of Verified Entity Data as a Service into the

platform as well as further leveraging Thomson Reuters scale

and complementary datasets and partnerships to deliver

trusted information across the onboarding value chain via

a single platform to our clients

• Dynamic API – developing a dynamic API that will

provide flexibility and easy integration into clients’

and partners’ systems

• Flexible delivery model – leveraging our fully managed

hosted option to offer the client onboarding platform with

pre-configured KYC as a Service global policies. This will

enable our customers to better adapt to changing regulation

and respond to increasing requirements across MiFID II,

EMIR as well as KYC

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“Combining the services and vision of Clarient and Thomson Reuters will provide an enhanced and more effective client experience, supporting critical processes throughout the onboarding process in times of continuous global regulatory change. We will continue to partner with Thomson Reuters to drive further efficiencies for the industry and are excited for the benefits this will provide.”

Colin Hall, Group Chief Data Officer, Credit Suisse

How we are investing in services to ensure customers meet regulatory requirements and receive best in class solutions

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Acquisitions and brand retirement

In March 2017 Thomson Reuters acquired Clarient and Avox. As a result we have conducted a full

integration to combine all of our best in class assets, which include services, data, platforms and

operational processes. This enables us to deliver a market-leading suite of KYC managed services,

legal entity data and document exchange solutions, which will expedite our customer due diligence

interactions and make it easier for them to conduct business and comply with regulation.

As part of this integration, certain brands and products have been retired in order to streamline

the services we offer and enhance the value we bring to our customers while retaining their flexibility.

Avox Managed Data Service and Enhanced Data Service

Avox Managed Data Service and Enhanced Data Service becomes Thomson Reuters Verified

Entity Data as a Service. However, the Managed Data Service and Enhanced Data Service

distinctions remain.

The Clarient Entity Hub

The Clarient Entity Hub platform has been retired whilst functionality has been integrated with the

Thomson Reuters Org ID portal. This creates a new single interface and an enhanced platform that

improves the experience for all users, consumers and providers alike, while maintaining security,

controls and permissions of the information distributed. This enhanced platform is branded

Thomson Reuters KYC as a Service.

Thomson Reuters Org ID becomes KYC as a Service and forms

the base for our KYC managed service

Clarient Base, PKYC, Full KYC product names have been retired. However, these services

offerings have been integrated into Thomson Reuters KYC as a Service and remain accessible

via the platform.

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Why Thomson Reuters?

Comprehensive and flexible solutions

Thomson Reuters is the leading provider of KYC and legal

entity data due diligence standards.

We deliver a full range of integrated solutions to:

• Increase data quality to inform business decisions

• Improve client onboarding times and experience

• Provide FIs with the ability to meet regulatory

reporting requirements

Our modular and flexible approach enables you to tailor

solutions to fit a range of regulatory requirements and

onboarding processes, ranging from data and software

to managed services.

Expert knowledge and experience

Thomson Reuters offers industry leading global research

structure. Our 1000+ research team have specialist subject

matter expertise across client due diligence and legal entity

data collection. Collectively they speak 60 languages.

Strategic KYC vision

We have made a board-level, long-term commitment to help

FIs solve client due diligence challenges. We have demonstrated

this by acquiring Clarient and Avox and through our Thomson

Reuters 2020 vision of developing a platform for connecting

counterparties to share information.

Market leading depth and breadth of content

Our award-winning managed services leverage our market-

leading risk intelligence database, World-Check, as well as

Reuters Newsroom, the largest international news agency,

that has been operating for over 160 years.

Following our acquisitions of Avox and Clarient, our combined

assets of 350,000 built KYC records, 1.25 million actively

managed legal entity profiles and database of 7 million

legal entities are unparalleled in market.

Global brand and reputation

Thomson Reuters has a reputation for integrity, diligence

and information security that is second to none. We are

the trusted data provider to regulators and the regulated

community around the world.

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Award-winning solutions

FStech Awards

2017 Best Risk Management Software

Operational Risk

2017 Best Outsourcing Provider

TMT News Technology

2016 Best Global Financial Technology Firm

Data Management Review Awards

2016 Best Entity Data Solution

Data Management Review Awards

2015 Best KYC and Client Onboarding Solution

FTF News Technology Innovation & Excellence Awards

2015 Best Operational Risk Management Solution and Best AML/Anti-Fraud Solution

Top Innovators in Corporate Finance

2015 Process Innovation Award with Vodafone in Global Finance Awards

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Contact us

Find out more about our client onboarding and legal entity data solutions.

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