clients are partners corporate fulfillment plastic card printing

CLIENTS ARE PARTNERSFebruary 2, 2010

PARTNERSHIP OFFERINGS

• MIXTO provides corporate fulfillment services and card programs (plastic or paper), plus I.T. based solutions for communicating with your clients or members.

© 2009 MIXTO Ltd. All rights reserved. All information contained herein is confidential and/or proprietary information of MIXTO Ltd. Unauthorized use and/or any disclosure is strictly prohibited.

EMPOWERING CLIENT GOALS

• MIXTO is client-focused • We help clients:– Acquire customers/members– Gain more share of your customer’s business– Manage your customer relationships– Save money– Save time costs


MIXTO PRODUCTS AND SERVICES

• On-line web services portal• On-site I.T. for client support• Print management and warehousing• Data entry and order processing• Data processing and management• Call support• Inventory management


MIXTO PRODUCTS AND SERVICES, cont’d

• Variable printing and options• Fulfillment and lettershop services• Plastic or paper card manufacturing • Short run and high volume• Smart card technology• Virtual wallets and cards


ON-LINE WEB SERVICES PORTAL

• MIXTO Storefront: www.mixtoonline.com• Order / make kits or products, shopping cart• Extensions for customization by client• Activity reporting• Payment processing• Library of card stock, logos,

forms and collateral in colour


ON-SITE I.T. FOR CLIENT SUPPORT

• Specialize in design and coding new applications• Ability to add extensions to existing applications• Software solutions to automate

processes• Easy to follow documentation

and instructions• I.T. call-in support upon request


ALL-IN-ONE BOX SERVICES

• Data entry and order processing• Data processing and management• Return mail management• Postal sortation, list hygiene• Merge purge• Customized programming• Encryption, enhancements


CALL SUPPORT

• Inbound customer service, help desk, and order processing

• Customized database and screens• Comprehensive reporting• Extensive operational expertise• Experienced, tenure staff


PRINT MANAGEMENT AND WAREHOUSING

• MIXTO coordinates and manages all marketing print requirements: Brochures, Newsletters, Cards, Inserts, etc.

• Goal is best product for the best price• Secure facility, lockout storage• Multiple destination • Pick & pack centres• Returns handling


INVENTORY MANAGEMENT

• Web-enabled, available on-line 24/7• Real-time inventory reporting, view from

anywhere• Current month usage, YTD usage, historical• Product codes and stock types• Categorize products • Amount on hand• Product received in


VARIABLE PRINTING AND OPTIONS

• Personalized/customized marketing pieces done in-house.

• Variable data personalization on cards and collateral in colour or black and white

• Short run on-demand• Laser set up and form design• Flexible formats (MAC, PC, PDF)


FULFILLMENT SERVICES

• Literature and product fulfillment, kit assembly• Personalized components within kits or fully

personalized• Add on features: signature panels

or scratch off patches• Numbering and encoding cards• Custom hand work• Automated assembly


LETTERSHOP SERVICES

• Fully equipped to handle all machine processing• Multi station, intelligent inserters• Labeling, tabbing, affixing• Poly bag and shrink-wrapping• Addressed, Canada, US and

International Postal Sorting• 600 DPI ink jet imaging• Master mailer• Full bindery


PLASTIC CARD MANUFACTURING

• Short run, high volume• Full colour CMYK or exact match PMS colours• UV varnishes and laminated finishes• Overprinting logos or images• Computer chip cards• Rush request programs• Personalizing and other

features© 2009 MIXTO Ltd. All rights reserved. All information contained herein is confidential and/or proprietary information of MIXTO Ltd. Unauthorized use and/or any disclosure is strictly prohibited.

CARD ALTERNATIVES MANUFACTURING

• Paper integrated cards• Laminated integrated cards• Cards made from various stocks• Key tags• Card hangers and carriers• Other collateral


SMART CARD TECHNOLOGY AND APPLICATIONS

• Open or closed applications• Simple or complex configurations• Memory cards and processor cards • ID-1, ID-000, plus others• Triple DES encryption standard• Special attention to user

acceptance and proper high-level design.

VIRTUAL CARD PROGRAMS

• Loyalty, gift card, membership programs• Mobile phone applications• Virtual wallet, coupons, promos• Scheduled delivery and expiries• QR-codes, bar codes, other• Web-based accounts• Program development and

support© 2009 MIXTO Ltd. All rights reserved. All information contained herein is confidential and/or proprietary information of MIXTO Ltd. Unauthorized use and/or any disclosure is strictly prohibited.

MIXTO FOUNDATIONS

• Privacy principles and practices• Code of business conduct and ethics• Information classification and handling• Information security policy• Transition teams and programs• Third party vendor management• Full auditing procedures and

documentation© 2009 MIXTO Ltd. All rights reserved. All information contained herein is confidential and/or proprietary information of MIXTO Ltd. Unauthorized use and/or any disclosure is strictly prohibited.

SECURITY

IS TEAMWO

RK!

TRANSITION TEAMS AND PROGRAMS

• MIXTO approach is recommended by clients• Flexible plans for all clients• Immediate full conversion • Phased in staged approach• Client timing met• Multi-level transition team


SERVICE LEVEL AGREEMENTS

• SLAs ensure client expectations are met.• Project / program components • I.T. specifications• Quality, testing and approvals• Scope of work, assembly of pieces• Delivery expectations • Reporting• Distribution instructions / exceptions• Back up plans• Pricing structure


DISASTER RECOVERY

• In the event of a disaster, pandemic, terrorism or otherwise, MIXTO is prepared with a plan of action to resume business activity.

• Client participation required formost effective plans.

• Tested annually


NEXT STEPS

• Outsourcing corporate fulfillment and card production

• Cross promotional opportunities• Reloadable gift cards• Next meeting date


clients are partners corporate fulfillment plastic card printing

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