clinic navigation 2011 – primary care

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Clinic Navigation 2011 – Primary Care Patients needing ED followup Self-limiting problem needing followup within 4 weeks Resource schedule APC in computer (10 slots/day total for ED) Needs primary care/medical home within 4 weeks Contact L or T Med resident on call for date/time of appt Needs primary care/medical home, nonurgent (>4 weeks) Fill out Primary Care referral form OR offer Community Clinic Sheet if unable to contact resident or get close f/u, schedule in APC as a bridge Appointment scheduling personnel will CALL patient to schedule best day/time for them

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Clinic Navigation 2011 – Primary Care. Appointment scheduling personnel will CALL patient to schedule best day/time for them. if unable to contact resident or get close f/u, schedule in APC as a bridge. Clinic Navigation 2011 – Specialty Clinics. - PowerPoint PPT Presentation

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Page 1: Clinic Navigation 2011 – Primary Care

Clinic Navigation 2011 – Primary Care

Patients needing ED followup

Self-limiting problem needing followup

within 4 weeks

Resource schedule APC in computer (10

slots/day total for ED)

Needs primary care/medical home

within 4 weeks

Contact L or T Med resident on call for date/time of appt

Needs primary care/medical home,

nonurgent (>4 weeks)

Fill out Primary Care referral form OR offer

Community Clinic Sheet

if unable to contact resident or get close f/u, schedule in APC

as a bridge

Appointment scheduling

personnel will CALL patient to schedule best

day/time for them

Page 2: Clinic Navigation 2011 – Primary Care

Clinic Navigation 2011 – Specialty Clinics

Clinics that can be scheduled through the

computer (*)

• Surgery (15)• L-Cards (2) • STITCH HTN (12)• L & T Ortho-fractures

ONLY (15)• Allergy (2)• L & T Derm (2 ea)**• L & T GYN (8 ea)**

Clinics requiring referral form

• ALL OTHERS

Clinics with extensive wait times (>3-6mo)

• Neurology• Rheumatology• Hep C• Podiatry• GI• Ophtho (routine eye

exams)

* # in parentheses is available slots/day in the computer** can be scheduled in computer but appt times may be 2+ months away