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#vmworld
Cloud Admin Deep Dive for Multi-Cloud Monitoring
and Troubleshooting
MGT3192BU
#MGT3192BU
Yang Liang, Product Marketing
Manish Bhaskar, Product Management
Chris McClanahan, Technical Marketing
VMworld 2018 Content: Not for publication or distribution
Disclaimer
2©2018 VMware, Inc.
This presentation may contain product features orfunctionality that are currently under development.
This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.
Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.
Technical feasibility and market demand will affect final delivery.
Pricing and packaging for any new features/functionality/technology discussed or presented, have not been determined.
VMworld 2018 Content: Not for publication or distribution
Agenda
3©2018 VMware, Inc.
Why SaaS
Log Intelligence Overview
SDDC Troubleshooting
VMware Cloud on AWS Troubleshooting
Application Troubleshooting
Native AWS Cloud Troubleshooting
Other Updates
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4©2018 VMware, Inc.
Differentiating VMware Log Intelligence and vRealize Log Insight
Log Intelligence vRealize Log Insight
On-Premises
Standard Perpetual Licensing
And
SaaS
On Demand, 1 and 3 Year Subscription Options
Private CloudPrivate Cloud, VMware Cloud on AWS, AWSVMworld 2018 Content: Not for publication or distribution
Organizations need a consistent operational model across cloud
Do you know what applications are running
in the cloud today?
How much are you spending on these
apps?
Are you confident your applications and data are
secure in the cloud?
How quickly can you react to issues impacting
applications that run your business?
Are you optimizing your applications to deliver better
performance?5
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6©2018 VMware, Inc.
Why SaaS? It’s Just Easy!
Free trial, Pay for only what you use
No overhead
Highly secure
Continuous Improvements
Always Available Chat Support
Cloud Scale
Unified access
AvailableOn-demand as
well as for longer commitments with
additional discounts
Round the clock access to
VMware support
No need to patch, upgrade or monitor your management
infrastructure
Instant access to new features without waiting
for 6 to 12 month release cycles
24x5 access to application support and SRE teams
Single view across multiple clouds and data centers running 100s of 1000s of end points
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7©2018 VMware, Inc.
Log Intelligence: Value PropositionReal-time visibility into infrastructure and application logs across SDDC, VMware Cloud on AWS, and native AWS
Cloud / VI / DevOps Admin
Private Cloud, VMC on AWS, AWS Native Customer
High performance search for faster root cause analysis
Robust log collection and analytics from all SYSLOG and HTTP sources
Unified visibility across clouds –public and private
Simple, insightful, and visual dashboards with real-time log data
Value Proposition – Faster Troubleshooting
Cloud Admin VI Admin DevOps
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8©2018 VMware, Inc.
Log Intelligence OverviewAccelerate troubleshooting with Log Intelligence
• Single pane of glass across broad range of applications• VMware Cloud on AWS cloud-based applications• Native AWS EC2 based applications
• Deep AWS support for CloudWatch and CloudTrail• Integration with Wavefront for Dev-Ops End to End Troubleshooting
• Quickly understand the health of an on-prem SDDC environment by identifying anomalies across infrastructure and applications
• Accelerate troubleshooting with out-of-the-box dashboards for VMware SDDC solutions such as vCenter and NSX
Support for Broad Range of
Applications
Faster on-prem SDDC
Troubleshooting
VMware Cloud on AWS Audit Log Support
• Access VMware Cloud on AWS audit logs for faster troubleshooting• Real-time alerts on anomalies based on custom triggers• Custom dashboards to visualize trends• Effective notifications on custom alerts• High performance search within logs for faster root cause analysis
Better Together with VMware Cloud on AWS
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Log Intelligence Architecture
Data Collector
Log Intelligence Service
Encrypted (HTTPS)Compressed
VMware vSphere Stack
Encrypted (HTTPS)Compressed
Syslog, HTTP
Encrypted (HTTPS)Via Cloud Trail & Cloud Watch
Encrypted (HTTPS), Compressed viaFluentd or any agent
Encrypted (HTTPS) via CFAPI
VMware Cloud on AWS
Cloud Native Applications Log InsightVMworld 2018 Content: Not for publication or distribution
11©2018 VMware, Inc.
Log Intelligence Service
Example Orgs:• Infrastructure• Security• Application• All Logs
Datacenter 1 Datacenter 2 Datacenter 3
Filter specific log events to different Orgs in Log
Intelligence and / or aggregate all sites to one
Log Intelligence Org
Info Sec
INF APP
Log Insight with Log Intelligence
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12©2018 VMware, Inc.
Log Intelligence Service
Example Orgs:• Infrastructure• Security• Application• All Logs
Datacenter 1 Datacenter 2 Datacenter 3
Filter specific log events to different Orgs in Log
Intelligence and / or aggregate all sites to one
Log Intelligence Org
Info Sec
INF APP
RDC
RDC
RDC
Native Log Intelligence
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13©2018 VMware, Inc.
DemoSDDC Troubleshooting
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©2018 VMware, Inc.
VMware Cloud on AWS Troubleshooting
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15©2018 VMware, Inc.
Value of Log Intelligence for VMware Cloud on AWS Audit LogsAdd-On Core Service Capabilities
Log Intelligence (Audit Logs)
• Increased Security – Monitor VMware Cloud on AWS deployments for potential security breaches or internal misuses of infrastructure
• Demonstrate Compliance – Comply with regulations and federal laws for auditing requirements
• Detailed Insight – Gain visibility into activities in your VMware Cloud on AWS deployment, including which users performed what actions and when Log Intelligence’s Audit Log Collection is a Core
Service for VMware Cloud on AWS CustomersVMworld 2018 Content: Not for publication or distribution
16©2018 VMware, Inc.
Value of Log Intelligence for VMware Cloud on AWS Network Packet
Log Intelligence (Network Packet Logs)
• Identify Traffic Patterns – Monitor traffic being allowed or dropped
• Maintain Security – Identify, monitor and tune the firewall policies being serviced from the traffic patterns
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17©2018 VMware, Inc.
VMware Cloud on AWS Customer Experience for LINTAvailable for all VMC customers out of the box !!
Launch Log Intelligence from the Cloud Services Console
Launch Log Intelligence from the VMware Cloud on AWS Console
VMworld 2018 Content: Not for publication or distribution
Log Intelligence in VMC
SDDC Infrastructure
APP1VM
APP2VM PRXY
POPCustomer ORG
Log Intelligence
Customer VMW
Application (In-guest) Logs
SDDC Instance
Audit & Packet Logs
Log Collector
Application Logs sent directly to
SAAS
Filtered logsAudit & Packet
LogsVMworld 2018 Content: Not for publication or distribution
21©2018 VMware, Inc.
DemoVMware Cloud on AWSTroubleshooting
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©2018 VMware, Inc.
Application Troubleshooting with Metrics and Logs
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23©2018 VMware, Inc.
. Instant analytics.
Full stack correlation. Intelligent alerting.
Cloud-native with unrivalled scale and
performance.100K containers. No aggregation or lost
answers.1-second resolution,18 month retention.
• Faster business, faster software development -are your APM tools providing enough coverage and problem resolution
• Enough granularity, retention, correlations?
• Would a simple, cost-effective way to monitor apps & middleware (SAP, MongoDB, etc) and infrastructure help
• Are you using Hyperic or EPOps?
• Do you have new plans/tools to monitor your modern application stacks?
• Do you have the tools to monitor custom applications, containers, PKS/PAS, AWS/Azure/GCP, Serverless?
vROps
integrated w/
The Future of
Cloud Monitoring and Analytics
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26©2018 VMware, Inc.
SaaS Leaders Use WavefrontMonitoring Cloud-native Applications and Infrastructure
Free Trial:wavefront.com/sign-up
Contact: [email protected] 2018 Content: Not for publication or distribution
27©2018 VMware, Inc.
End to End Troubleshooting with Metrics and Logs
Full power of metrics and logs with seamless integration
Context based Root cause analysis with one-click access to logs
• Time• Source • Custom Tags
Convert and stream “Time series” metrics data from logs for faster Troubleshooting
Value Proposition – Faster Troubleshooting
Dev-OpsDeveloper
Log IntelligenceWavefront
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31©2018 VMware, Inc.
DemoApplication Troubleshooting withMetrics and Logs
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©2018 VMware, Inc.
Native Cloud (AWS) Troubleshooting with Cloud Trail & Cloud Watch
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33©2018 VMware, Inc.
Native Cloud AWS Troubleshooting
Cloud Trail Cloud Watch
Consolidate EC2 Applications and AWS services logs from Cloud Watch
Single pane of glass for audit logs from Cloud Trail
Value Proposition – Single Pane of Glass ViewVMware supported
“Open Source” Lambda to ingest
Cloud Trail and Cloud Watch Logs
Encrypted (HTTPS)
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35©2018 VMware, Inc.
Log Intelligence – Forward Looking Features
Support for Other Clouds
Deep Integrations with Other VMware
Technologies
Enhanced Support for VMware Cloud on AWS and SDDC
Usability Enhancements
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36©2018 VMware, Inc.
For More Information and Free Trial Accesscloud.vmware.com/log-intelligence
Log Intelligence
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37©2018 VMware, Inc.
Log Intelligence
For More Information and Free Trial Accesscloud.vmware.com/log-intelligenceVMworld 2018 Content: Not for publication or distribution
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