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  • 2010 IBM Corporation

    Yann GuerinCloud Architect IBM Services SouthWest Europe Cloud Center of ExcellenceIBM Infrastructure Montpellier Customer Center (PSSC) Cloud [email protected]

    Private Cloud Computing Architectural Concepts

  • 2010 IBM Corporation

    =Reduced

    Cost VIRTUALIZATION +STANDARDIZATION AUTOMATION+ IncreasedFlexibility

    CLOUD COMPUTING

    Monitor & ManageServices & Resources

    CloudAdministrator

    DatacenterInfrastructure

    Service Catalog,ComponentLibrary

    Service Consumers

    Component Vendors/Software Publishers

    Publish & Update Components,Service Templates

    IT Cloud

    AccessServices

    The characteristics of the Cloud ComputingIT delivery model are :

    1) Service Based2) Scalable & Elastic3) Shared4) Metered by use5) Internet based

    Public PrivateHybrid

    Summary of the Cloud Concept

  • 2010 IBM Corporation

    Banks use automated teller machines to improve service

    and lower cost

    Manufacturers use robotics to improve quality and lower

    cost

    Breakthroughs like these are enabled by service management systems

    Telcos automate traffic through switches to assure

    service and lower cost

    Operations have industrialized to become smarter

  • 2010 IBM Corporation

    SELF-SERVE PORTAL

    SERVICE REQUEST

    SERVICE PROVISIONING

    DYNAMICINFRASTRUCTURE

    Self-service plus standardization drives lower costs and unlocks productivity for delivering workloads more effectively

  • 2010 IBM Corporation

    End User Requests

    & Operators

    ServiceRequest & Operations

    Design & Build

    Image Library(Store)

    Deployment

    OperationalLifecycle of Images

    IT Infrastructure & Application

    Provider

    ServiceCreation &

    Deployment

    Virtual Image

    Management

    Service CatalogRequest UI

    Operational UI

    Optimized Middleware(image deployment, integrated security, workload mgmt., high-availability)

    Service Oriented Architecture Information Architecture

    User Request Management/Self Service Portal

    Security: Identity, Access, Integrity, Isolation, Audit & Compliance

    Usage Accounting

    License Management

    Image Lifecycle Management Provisioning

    Performance Management

    Availability/Backup/ Restore

    Service Lifecycle Management

    Service Management

    Virtual Resources & Aggregations

    SMP Servers Network HardwareStorage ServersSystem Resources

    Blades Storage

    Virtualized Infrastructure

    Server Virt. Storage Virt. Network Virt.

    Architectural Building Blocks for Cloud Computing

  • 2010 IBM Corporation

    Cloud ServiceDeveloper

    Cloud Service Provider

    Security & Resiliency

    ServiceDevelopment

    Tools

    Common Cloud Management Platform

    OSS Operational Support SystemInstantiates & Manages Cloud Service Instances

    BSS Business Support SystemManages the business aspects of Cloud Service Instances

    Cloud ServicesIT capability provided to Cloud Service Consumer

    Virtualized Infrastructure Server, Storage, Network, FacilitiesInfrastructure for hosting Cloud Services and Common Cloud Management Platform

    Cloud ServiceConsumer

    Partner Clouds

    Customer In-house IT

    IBM Cloud Reference Architecture

  • 2010 IBM Corporation

    Cloud ServiceDeveloper

    Cloud Service Provider

    Common Cloud Management Platform

    Virtualized Infrastructure Server, Storage, Network, Facilities

    Cloud ServiceConsumer

    Partner Clouds

    Customer In-house IT

    Consumer Administrator

    Consumer Business Manager

    Developer

    Service Business Manager Service Operations Manager

    Cloud Services

    User Interface

    Consumer End user

    API

    Software-as-a-Service

    Platform-as-as-Service

    Infrastructure-as-a-Service

    Business-Process-as-a-Service

    Metering, Analytics & Reporting

    Service Provider Portal

    Service Development

    Tools

    Service Definition Tools

    Image Creation Tools

    Configuration Mgmt

    Offering Mgmt

    Order Mgmt

    Accounting & Billing

    Customer Mgmt

    Entitlements

    Contract Mgmt SLAReporting

    Pricing & Rating

    Peering & Settlement

    Subscriber Mgmt

    Service OfferingCatalog

    Invoicing

    Service Automation Management

    Virtualization Mgmt

    Provisioning

    Monitoring &Event Management IT Asset & License Management

    Service Request Management

    IT Service Level Management

    Image Lifecycle Management

    Capacity &Performance Management

    Incident, Problem &Change Management

    BSSBusinessSupportSystem

    Service Developm

    ent Portal

    API

    Service Delivery Portal

    OSSOperationalSupportSystem

    Service Transition Manager

    Service Security Manager Security & Resiliency

    Service Delivery Catalog

    Service Templates

    IBMs Common Cloud Model Platform (CCMP)

  • 2010 IBM Corporation

    Cloud ServiceDeveloper

    Cloud Service Provider

    Common Cloud Management Platform

    Virtualized Infrastructure Server, Storage, Network, Facilities

    Cloud ServiceConsumer

    Partner Clouds

    Customer In-house IT

    Consumer Administrator

    Consumer Business Manager

    Developer

    Service Business Manager Service Operations Manager

    Cloud Services

    User Interface

    Consumer End user

    API

    Software-as-a-Service

    Platform-as-as-Service

    Infrastructure-as-a-Service

    Business-Process-as-a-Service

    Metering, Analytics & Reporting

    Service Provider Portal

    Service Development

    Tools

    Service Definition Tools

    Image Creation Tools

    Configuration Mgmt

    Offering Mgmt

    Order Mgmt

    Accounting & Billing

    Customer Mgmt

    Entitlements

    Contract Mgmt SLAReporting

    Pricing & Rating

    Peering & Settlement

    Subscriber Mgmt

    Service OfferingCatalog

    Invoicing

    Service Automation Management

    Virtualization Mgmt

    Provisioning

    Monitoring &Event Management IT Asset & License Management

    Service Request Management

    IT Service Level Management

    Image Lifecycle Management

    Capacity &Performance Management

    Incident, Problem &Change Management

    BSSBusinessSupportSystem

    Service Developm

    ent Portal

    API

    Service Delivery Portal

    OSSOperationalSupportSystem

    Service Transition Manager

    Service Security Manager Security & Resiliency

    Service Delivery Catalog

    Service Templates

    Management Concerns in Cloud Architecture

    Image Management Design, build and manage images

    for cloud services

    Service Automation Management Interpret and Execute Build- and

    Management Plans Orchestrate Management Componentry

    Security Design for Multi-Tenancy Protect assets through Isolation,

    integrity, image- risk and compliance management

    Usage Metering and Accounting Flexible support of delivery

    models

    Heat and Power Management Control Energy Consumption

    Virtualized Resource Management Deploy cloud services on

    virtualized resources Manage virtual resources

  • 2010 IBM Corporation

    Cloud Service Management

  • 2010 IBM Corporation

    Lifecycle of a Cloud Service from a User view

    Brow

    se

    Cata

    log

    Conf

    igur

    atio

    n,Pr

    icin

    g &

    Ord

    erin

    g

    Onboardin

    gProduction

    Termination

    Service Consumer

    Customer IT Architect

    Customer Administrator

    Service Catalog Browse

    Browse offerings of interest from menu via portal

    Configuration, pricing and ordering

    -Select a service, configure options, and price, and purchase-Interim Move, Add, Change, configuration change, reorders

    Customer Business Manager

    On-boarding

    Provide additional IT asset information via portal for service initiation

    Service Consumer

    Service Instance Termination

    Cancel service

    Production

    -Portal for service requests, reporting, notifications, and other cloud services-Billing-Payment

    Cloud Service

    Service Management Platform

    Process Engine Middleware Virtualized and Standardized Resources Physical Assets

    INFRASTRUCTURE SERVICES

    APPLICATION SERVICES

    PLATFORM SERVICES

  • 2010 IBM Corporation

    Lifecycle of a Cloud Service from a Provider view

    Defin

    ition

    Offe

    ring

    Subscripti

    on &

    Instantiati

    onProduction

    Termination

    IBM / ISV /IT Dept

    Subscriber (e.g. Line of Business)

    Administrator / SLM

    Service Template Definition

    Create Build- and Management Plans for Service

    Service Offering Creation & Registration

    Define Service based on Template and register it in the Catalog Service Catalog Manager

    Service Offering Subscription & Instantiation

    -Select Service, specify parameters and SLAs-Automatically instantiate the Service

    Subscriber (e.g. Line of Business)

    Service Instance Termination

    Destroy Service and free up resources

    Cloud Service

    Manual or Autonomic Execution of Management Plans leveraging Automation and Virtualization

    Ensure SLA Conformance

    Service Management Platform

    Process Engine Middleware Virtualized and Standardized Resources Physical Assets

    INFRASTRUCTURE SERVI