cloud computing & enterprise-defined data center

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Cloud Computing and the Enterprise-Defined Data Center

Thomas Bittman

@tombitt

February 16, 2016

3 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.3 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

It's not about "my data center“

It's about being the “Service Provider of Outcomes.”

4 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Building the Enterprise-Defined Data Center (EDDC)

Be bimodal: Different services require different technology, organizational, process models.

Be agile: It's more about people and process than technology.

Enable failures: Success requires it.

Be proactive: Agility is not just about reacting quickly — help your customers understand the art of the possible.

Waste not: Agility also demands good governance.

Be a broker: Through accelerating time to value, adding value, and protecting the enterprise.

Build the EDDC: Let enterprise requirements, not your technology architecture, determine your portfolio.


One Speed Isn’t EnoughSometimes you need speed, sometimes you need to keep the

assembly line running

Be Bimodal


Systems of Innovation

Systems of Differentiation

Systems of Record

Being Bimodal: Managing Two Separate, Coherent Modes of Delivery

-

+

Go

vern

an

ce

+

-

Ch

an

ge

Mode 1

Traditional and sequential, emphasizing stability, safety and accuracy.

Mode 2

Exploratory and nonlinear,

emphasizing agility and

speed.


Systems of Innovation

Systems of Differentiation

Systems of Record

Being Bimodal: Renovating and Innovating

-

+

Go

vern

an

ce

+

-

Ch

an

ge

Mode 1

Mode 2

Renovate the core

of IT

Build and use new, agile IT


Being Agile by Being Hybrid

Traditional Industrialized Automated• Efficiency

• Broad range of choices

• Customized, but leverages standards and automation

• Speed

• Limited choices

• Delivery at the speedof automation

• Stability

• Process

• Custom services

Doesn't Go Away Often Good Enough Can't Do Everything


"Private Cloud" Spectrum

Cost, better speed

Broad

Customization

Where possible

Value, agility, speed

Limited

Standards only

Everything

Plus …

Hosting choices

Management services choices

Isolation choices

Focus

Applications

Choices

Automation

Mode 1 Mode 2Industrialize Automate

A form of cloud computing that is used by only one organization or that ensuresthat an organization is completely isolated from others



Success Requires FailuresIn order to win big, you need to fail faster

Experiment


What's Driving Our Need for Speed?

Windows of opportunity: In a connected world,

opportunities come and go, fast. And threats

appear quickly, too.

Consumerization of expectation: Immediate

gratification is a generational change.

Fail faster to win: Big wins require placing bets

and losing occasionally.

The art of the possible: Agility enables

workloads that were not feasible before.


Base Technology Enablers: Broadening Agility

Physical servers

Technology Time to Deploy Average life span

Virtual Machines

Containers

1 – 3 months

Minutes to days

Milliseconds – seconds

3 – 5 years

Weeks – months

< 1 min

Drivers: Workloads (mostly new), ease of use (both manageability and developer).


Proactive Beats ReactiveAgility isn’t good enough – leadership is a team sport, and it’s

much better than just reacting to others

The Art of the Possible


Mode 1 or Mode 2?

What metrics define success?

What about integration, connectivity and collaboration?

What are the security, regulatory/compliance and business risk/IP requirements?

Are there lock-in and exit/migration considerations (and unique

capabilities required)?

What about standards used/supported, customizations needed?

Will this be designed for to be completely, partially or not cloud-native?

What are your core competencies?

How might the service change through its life cycle?

Service/Application Considerations


You Can’t Do It AllAnd you don't have to. Leverage the services, innovation and

investment of others — and add value to the equation

Be a Broker


Hybrid IT

A trusted broker and provider for all IT services — including services provided by the IT

organization and external providers — using both cloud and traditional styles of computing

By 2018, 20% of midsize enterprises will use external cloud brokers, and

50% of the Global 2000 will use internal cloud brokers.


What's Needed in an Enterprise-Defined Data Center?

Traditional Private Clouds Hybrid Clouds Public Clouds

Aggregation Customization Integration Governance


Changing Perceptions, Changing Reality

"IT slows us down"

"IT weighs us down"

"IT says no"


Changing Perceptions, Changing Reality

Accelerate time to value

Add value

Protect the enterprise

"IT slows us down"

"IT weighs us down"

"IT says no"


Waste NotFailing faster doesn’t need to mean wasting faster

Practice Good Governance


What Are the Problems, and What Do We Do?

Time

Value

Protection

• Consolidate billing, governance and integration services

• Guide placement, ensure appropriate security

• Create exit/migration plans

• Manage usage

• Managing resources, expenses and governance

• Lack of enterprise integration

• Poor choices in providers, provider failures, risk and compliance

• Poor governance = waste

• Pre-established contracts, portal and fast process

• Centralize/Socialize cloud expertise

• Establishing relationships

• Scattered expertise


Building and Maintaining the Right Technology Plan

Key Questions:

Packaged or custom

CMP?

Skills?

Interoperability?

Ongoing technology

investments?

Provider or broker?

Cloud Management

Platforms

Cloud Brokerage Platforms

Used primarily to deliver

an internal cloud service

Used primarily to add value to and coordinate multipleexternalcloud services

Expanding to broker


Eight Steps to Hybrid IT: Becoming a Cloud Broker

Start on the right foot —

focus on acceleration,

value, protection

Provide policy-based active usage monitoring

Centralize cloud provider

expertise

Offer cloud provider

relationshipmanagement

Provide a cloud provider usage portal and passivemonitoring

Provide value-added

broker services on top of cloud

service offerings

Provide value-added

broker services between cloud

service offerings

Take full responsibility for service delivery — regardless

of provider


Incubate, Don't Wait

Set up a tiger team.

Focus on a new

architectural and

operational model.

Cycle skills.

Share best practices.

Identify synergies and

efficiencies between teams

— over time.

Innovating

within an

existing

organization

and

operational

model is

impossible.

Take a leading role in the enterprise — don't just react.


Start Small, and Grow

If you build it, don't expect anyone to simply come.

Find a specific, willing customer.

Identify their needs, and focuson those.

Create metrics for success,and measure.

After success, broaden.


Think applications, with focus on service and deployment.

Think bimodal (two-speed IT) — matching "IT" to services.

Think agility — where agility is needed.

Think new services (not just old), and be proactive.

Agility without governance is like a racecar without a steering wheel.

More carrot, less stick: accelerate time to value, add value, and protect

the enterprise.

Think big, but start small — and evolve.

Become the service provider of outcomes, not just iron.

Recommendations


How to Grow the Enterprise-Defined Data Center

David J. Cappuccio and Thomas J. Bittman (G00270927)

Six Reasons Private Clouds Fail, and How to Succeed

Thomas J. Bittman (G00270366)

Internal Private Cloud Is Not for Most Mainstream Enterprises

Thomas J. Bittman (G00275251)

Become a Cloud Enabler by Following Our Eight Steps to Hybrid ITThomas J. Bittman (G00259266)

Hybrid IT: Delivering IT as a Provider and a Trusted BrokerThomas J. Bittman, Ed Anderson and Drue Reeves (G00245906)

For more information, stop by Gartner Research Zone.

Recommended Gartner Research

http://www.gartner.com/document/3162322

http://www.gartner.com/document/2887317?ref=QuickSearch&sthkw=G00270366&refval=155604691&qid=847881f51534ccf9776fa676f8c601dc




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