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© 2009 IBM Corporation Cloud Computing voor de overheid – IBMs perspectief Erik Rongen [email protected] Digitaal Bestuur, Januari 2011

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Page 1: Cloud Computing voor de overheid – IBMs perspectief Erik ...Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090 However, adoption of Public Clouds is expected

© 2009 IBM Corporation

Cloud Computing voor de overheid – IBMs perspectief

Erik [email protected]

Digitaal Bestuur, Januari 2011

Page 2: Cloud Computing voor de overheid – IBMs perspectief Erik ...Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090 However, adoption of Public Clouds is expected

© IBM Corporation

Digitaal Bestuur – Januari 2011

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Agenda

What is Cloud computing (IBM Perspective)Steps to the Cloud

– 6 steps in the transformation process

Cloud discussie in de overheid

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Digitaal Bestuur – Januari 2011

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“Cloud” is a new consumption and delivery model inspired by consumerInternet services. Cloud enables:

Self-service

Sourcing options

Economies-of-scale

Cloud represents:

The industrialization of delivery for IT supported services

Multiple types of clouds will co-exist:

Private, Public, and Hybrid

Workload and / or Programming Model Specific

Cloud: Consumption and delivery models optimized by workload

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© IBM Corporation

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Cloud Computing – Industrializing IT

Cloud computing promisesvirtualized, and possibly centralized ICT facilities, run by specialized companies

Thus allowing for cheaper, more flexible, more reliable and more powerful computing resources

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Current cloud computing definitions

Cloud computing

Cloud computing is a pay-per-use model for enabling available, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.

NIST1

TermTerm DefinitionDefinition SourceSource

1. National Institute of Standards and Technologies; Draft NIST Working Definition of Cloud Computing, May 14, 2009 2. IBM MI and IPR definition bridge between Gartner and IDC, Aug 19, 2010

IaaS

The capability provided to the consumer is to rent processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, deployed applications, and possibly select networking components (e.g., firewalls, load balancers).

NIST1

4

PaaS

The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created applications using programming languages and tools supported by the provider (e.g., java, python, .Net). The consumer does not manage or control the underlying cloud infrastructure, network, servers, operating systems, or storage, but the consumer has control over the deployed applications and possibly application hosting environment configurations.

NIST1

3

SaaS

The capability provided to the consumer is to use the provider's applications running on a cloud infrastructure and accessible from various client devices through a thin client interface such as a Web browser (e.g., web-based email). The consumer does not manage or control the underlying cloud infrastructure, network, servers, operating systems, storage, or even individual application capabilities, with the possible exception of limited user-specific application configuration settings.

NIST1

2

Business process services are any business process (horizontal or vertical) delivered through the Cloud service model (Multi-tenant, self-service provisioning, elastic scaling and usage metering or pricing) via the Internet with access via Web-centric interfaces and exploiting Web-oriented cloud architecture. The BPaaS provider is responsible for the related business function(s).

BPaaS

IBM2

1

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© IBM Corporation

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Cloud computing delivers IT and business benefits

AutomatedFaster cycle times

Lower operating expensesOptimized utilization

Improved complianceOptimized security

End user experience

StandardizedEasier access

Flexible pricingReuse and share

Easier to integrate

VirtualizedHigher utilization

Economy of scale benefits

Lower capital expense

Higher quality services

Doing more with less

Breakthrough agility and reducing risk

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Digitaal Bestuur – Januari 2011

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For the transformation to the cloud, we see these strategic steps must be taken

Create IT Roadmap Establish Architecture Assess Workload

Determine Enterprise & Public Cloud Mix

Implement Cloud

Systems Storage

Network

ComputingInfrastructure

Platform & Applications

EmailBus

Apps

BPMSys

Mgmt

Info Mgmt

Web Svr

E-Mail, Collaboration

SoftwareDevelopment

Test and Pre-Production

DataIntensive

Processing

Database ERP

Enterprise

Private Public

Hybrid

Trad

IT

Capital

Private Cloud

Hybrid Cloud

Tim

e

TradIT

RentFinancial

Wo

rklo

ad

Cu

sto

mS

tan

dar

d

Service Definition

Tools

Service Publishing

Tools

ServiceFulfillment &Config Tools

ServiceReporting &

Analytics

ServicePlanning

RoleBasedAccess

OSS

BSS

Infrastructure

Platform

Software

End Users,

Operators

ServiceCatalog

OperationalConsole

Cloud Services

Cloud Platform

Define Business Value *

* Defining business value is constant attention point throughout all other steps

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Consolidate

Virtualize

Automate

OptimizeConsolidate servers, storage

Reduce footprints

Increase hardware utilization

Reduce software licensing costs

Standardize virtual images

Automate service management

Migrate applications

Optimize resourcesDynamically provision services

Deliver services based on business value

Centralize

Reduce data centersReduce costs

Step 1: IT Transformation Roadmap*

* These are typically the steps taken by an outsourcer during transformation/in-take

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Workloads may be at different levels of readiness for cloud

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There is a spectrum of deployment options for cloud computing

Private Public

Hybrid

IT capabilities are provided “as a service,” over an intranet, within the enterprise and behind the firewall

Internal and external service delivery methods are integrated

IT activities / functions are provided “as a service,” over

the Internet

Third-partyoperated

Third-party hosted and operated

Enterprise data center

Enterprise data center

Private cloud Hosted private cloud

Managed private cloud

Enterprise

Shared cloud services

A

Enterprise

B

Public cloud services

A

Users

B

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We recommend a practical phased approach to cloud computing

Plan and Prepare

Define cloud strategy and roadmap

Assess cloud deployment models, service options and workloads

Plan cloud strategy and roadmap

Choose initial project

Condition the existing infrastructure for cloud

• Virtualize and automate existing systems

• Add service management, service catalog

Pilot and Deploy

Start with an isolated private (or outsourced) cloud deployment

Choose low-risk workload (such as test and development)

Standardize applications and systems

Deploy/Use self-service portal

Extend and Evolve

Roll out cloud across the enterprise

Enable additional workloads on private cloud

Add new users

Use trusted public cloud services to supplement data center capabilities

Page 12: Cloud Computing voor de overheid – IBMs perspectief Erik ...Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090 However, adoption of Public Clouds is expected

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Agenda

What is Cloud computing (IBM Perspective)Steps to the Cloud

– 6 steps in the transformation process

Cloud discussie in de overheid

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Context – Motie van der Burg

Motie Van der Burg c.s. inzake Cloud Computing en Cloud First Strategie:• Verzoekt de regering in navolging van landen als Japan, het Verenigd Koninkrijk en de Verenigde Staten een strategie voor de hele Nederlandse overheid te ontwikkelen voor Cloud Computing en een Cloud First Strategiewaarbij mogelijkheden voor de inrichting van de overheidscloud duidelijk omschreven worden met de bijbehorende voor- en nadelen,• Verzoekt deze strategie voor 1 november aan de Tweede Kamer aan te bieden.

Overwegingen:• dat er de afgelopen jaren belangrijke ontwikkelingen zijn geweest inzake het aanbod van ICT-toepassingen waarbij gebruik werd gemaakt van het internet, dit wordt in vaktermen als cloud computing aangeduid• dat door deze ontwikkelingen de dienstverlening aan burgers en bedrijven en de bedrijfsvoering van de overheid verbetert, de kosten voor het gebruik van IT flink omlaag kunnen en het duurzame gebruik van IT wordt gestimuleerd;• dat over de veiligheidsrisico’s en mogelijke afhankelijkheidsrisico’s die mogelijk samenhangen met deze ontwikkelingen geen onduidelijkheid mag bestaan

Scope:Rijksoverheid

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IBM sees two places to look for cloud value in the government

Global Industry Transformation and Business model innovation

Consider the industry structure and prevalent business models

Project the attributes of cloud technology into business model areas

Operational optimization and consolidation

Consider the IT roadmap to an optimized dynamic datacenter

Provide cloud services on infrastructure and platform level

Frontoffice

Backoffice

Eco system

Chainpartners

Optimize today’s business functions by sharing IT resources

Change the way industries work by introducing industry sharing of

business contents

Workload optimalization

Business sharing

Software as a Service

Collaboration

Business Processes

CRM/ERP/HR

Industry Applications

Software as a Service

Collaboration

Business Processes

CRM/ERP/HR

Industry Applications

Platform as a Service

Middleware Database

Web 2.0 ApplicationRuntime

JavaRuntime

DevelopmentTooling

Platform as a Service

Middleware Database

Web 2.0 ApplicationRuntime

JavaRuntime

DevelopmentTooling

Infrastructure as a Service

Servers

Networking Storage

Data Center Fabric

Infrastructure as a Service

Servers

Networking Storage

Data Center Fabric

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Vragen en Discussie

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Clients interviewed significantly prefer private clouds over public or hybrid clouds

Overall, how appealing are the public, private and hybrid delivery models for your company?

64%

30%Public+113%

64%

38%Hybrid

Private

+68%

Private"Very appealing"

or "appealing"

"Very appealing" or "appealing"

Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090

However, adoption of Public Clouds is expected to grow by 26% CAGR between now and 2013*

*IDC eXchange, IDC’s New IT Cloud Services Forecast: 2009-2013, p=543, Oct 5, 2009

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From IBM Market Insights analysis, we have identified the workloads that offer the most favorable entry points in general for each of the cloud delivery models – Step 3 and Step 4 combinedTop public workloads

Audio/video/Web conferencing

Service help desk

Infrastructure for training and demonstration

WAN capacity and VoIP infrastructure

Desktop

Test environment infrastructure

Storage

Data center network capacity

Server

Infrastructure and collaboration workloads emerge as most appropriate

Top private workloads

Data mining, text mining, or other analytics

Security

Data warehouses or data marts

Business continuity and disaster recovery

Test environment infrastructure

Long-term data archiving/preservation

Transactional databases

Industry-specific applications

ERP applications

Database, application and infrastructure workloads emerge as most appropriate

Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090

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Y e a r 1 S a v i n g s b y C a t e g o r y

P r o v i s i o n i n g C o s t3 8 %

S y s . A d m i n . C o s t4 0 %

S o f t w a r e - 3 %

T e s t i n g P r o d u c t i v i t y

4 %

H a r d w a r e 1 5 %

4 . 8 5 $ 1 , 3 1 3 , 9 5 8 . 3 3$ 6 , 1 7 2 , 3 2 5 . 6 4

4 6 9 . 7 5 %1 5 6 . 5 8 %

E s t i m a t e d R O I o v e r 3 y e a r s

E s t i m a t e d a v g . a n n u a l R O I

P a y b a c k P e r i o d ( m o n t h s )

N e t P r e s e n t V a l u e ( N P V )

T o t a l I n i t i a l I n v e s t m e n t f o r T e s t C l o u d

Step 5: Determine the value - Banking example

= Service Management driven savings

C u m u l a t i v e C o s t C o m p a r i s o n - - W i t h a n d w i t h o u t C l o u d

$ 0 . 0 0

$ 5 , 0 0 0 , 0 0 0 . 0 0

$ 1 0 , 0 0 0 , 0 0 0 . 0 0

$ 1 5 , 0 0 0 , 0 0 0 . 0 0

$ 2 0 , 0 0 0 , 0 0 0 . 0 0

$ 2 5 , 0 0 0 , 0 0 0 . 0 0

$ 3 0 , 0 0 0 , 0 0 0 . 0 0

T r a n s f o r m a t i o nP o i n t

Y e a r - 1 Y e a r - 2 Y e a r - 3

Cumu

lative

Exp

ense

s

C u r r e n t I T M o d e l A c c u m u l a t e d C o s t s T e s t C l o u d M o d e l A c c u m u l a t e d C o s t s

ROI projections from IBM Research Study 2009

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Cloud deployment models – in reality a mixture based on type of workload

DeploymentModel

Private Private Managed Private HostedShared-Private

HostedPublic Hosted

Supporting Service Types

IBM Smart Business ServicesIBM Smart Business Systems

Smart Business on the IBM Cloud

Premise Client(Implemented by IBM)

Client(Implemented by IBM)

IBM IBM IBM

Run / Manage Client IBM IBM IBM IBM

Infrastructure Dedicated Dedicated Dedicated Shared(by “member” clients)

Shared(by all clients)

AccessInternal enterprise

NetworkInternal enterprise

NetworkVPN Network, Public Internet

VPN Network, Public Internet

Public Internet

Payment Traditional TraditionalHybrid

(Traditional and/orPay as you go)

Pay as you go Pay as you go

EnterpriseData Center

Private Cloud

1EnterpriseData Center

Private Cloud

EnterpriseData Center

Private Cloud

1 EnterpriseData Center

IBM operated

Managed Private Cloud

2EnterpriseData Center

IBM operated

Managed Private Cloud

EnterpriseData Center

IBM operated

Managed Private Cloud

2 Enterprise

IBM owned and operated

IBM owned and operated

Hosted Private Cloud

3Enterprise

IBM owned and operated

IBM owned and operated

Hosted Private Cloud

IBM owned and operated

IBM owned and operated

Hosted Private Cloud

3Enterprise A

Enterprise B

Enterprise C

Shared Cloud Services

4Enterprise A

Enterprise B

Enterprise C

Shared Cloud Services

4User

AUser

BUser

CUser

DUser

E

Public Cloud Services

5User

AUser

BUser

CUser

DUser

E

Public Cloud Services

5

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So, it is simple, right ?

LAST YEAR WE RECOGNISED THAT

OUR PROCESSES WERE FAR TOO

COMPLEX

LAST YEAR WE RECOGNISED THAT

OUR PROCESSES WERE FAR TOO

COMPLEX

SO WE PUT THEM INTO THE CLOUD

SO WE PUT THEM INTO THE CLOUD

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BZK DGOBR/IR en DGBK/DRI zijn in de lead – volgende werkpakketen maken onderdeel uit van de Besluitvorming

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Conclusie ICT-Office – Visie Government Cloud Strategie

Cloud Computing voor de overheid biedt een belangrijke impuls voor verbeterde dienstverlening

Cloud Computing draagt bij aan verbeterde bedrijfsvoering

Cloud Computing zorgt voor minder onderhoud – vermindert het maatwerk

Cloud Computing draagt bij aan gereduceerde kosten incl. beweging van CapEx naar OpEx

Cloud Computing zorgt voor een duurzaam gebruik van ICT

Randvoorwaarden

– Dataclassificatie

– Businesscase moet leidend zijn voor de cloudstrategie

– Adequate sturing vanuit de overheid

– Borgen van interoperabiliteit door het afdwingen van open standaarden

– Stellen van duidelijke kaders (toegangsbeveiliging, transparantie, controle)

– Plan voor de gefaseerde migratie naar Cloud Computing

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Conclusie ICT-Office – Visie Government Cloud Strategie

Quickwins

– Digitale werkplek

– Datacenter consolidatie (consolidatie van 61 datacenters)

– DOC-Direkt

– Elektronisch bestellen en factureren (EBF)

– Vernieuwing van DigiD

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First place - Cloud enables global industry transformations and business innovation

Cloud InfrastructureEnterprise-class infrastructure services & products

Communication Service Provider Platform

Healthcare Cloud Platform

Cloud Service Provider Platform

Industry Vertical Business Services

Designed and delivered with clients & partners

Workload Optimized Industry Cloud Platforms

On a platform of robust infrastructure services &

products

Industry Vertical Portfolio of Cloud Offerings & Services

EnterpriseData Center

IBM operated

Managed Private Cloud

Enterprise

IBM owned and operated

Hosted Private Cloud

Enterprise AEnterprise B

Enterprise C

Public (Enterprise Dedicated)

Cloud Services

User A User B User C

User D User E

Public Cloud Services

Utilizing delivery models optimized to client and/or industry requirements

Consumer Electronics Cloud

Platform

Collaborative Care Cloud

CE Service Delivery Platform

Government Cloud Platform

Federal Community

Cloud

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Voorbeeld – Cloud voor eProcurement

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Voorbeeld - XBRL Business Reporting Cloud

Other regulators/ agencies

Investigators &Auditors

RegulatorsEg SEC/ASIC

Regulated Businesses

Public Markets &Information Providers

AnalyticsServices

AssuranceServices

Monitoring& Audit

Report Creation

Filing Services

IBM CONFIDENTIAL & PROPRIETARY