CA PresentationGregor Petri, Advisor, The Cloud AcademyChris Rae, Director, Automation Solutions

Cloud Popularity

Copyright © 2009 CA

Interest and Implementation in Europe

1 2 3 4 5 6 7 80

10

20

30

40

50

60

70

80

interest

Imple-mented

Full report at www.thecloudacademy.com

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Self-

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Autom

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Autom

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10

20

30

40

50

60

70

80

FranceUnited KingdomGermanyItalySpainBelgiumNetherlandsTotal

Interest and Implementation in EuropeLarge differences by Country

Copyright © 2009 CA

What is the Cloud?

Azure-Force.com

Salesforce.com

AmazonSI’s, MSP

Copyright © 2009 CA

What is the Cloud?

SaaS

PaaS

IaaS

Azure-Force.com

Salesforce.com

AmazonSI’s, MSP

Copyright © 2009 CA

What is the Cloud?

SaaS

PaaS

IaaS

Consumerisation

Customer Cloud

Automation

Virtualization

Azure-Force.com

Salesforce.com

AmazonSI’s, MSP

Copyright © 2009 CA

What is the Cloud?

Public CloudPrivate Cloud

SaaS

PaaS

IaaS

Hybrid Cloud

Community Cloud

Building a Private CloudChris Rae:Director EMEA Automation Solution Sales

Cloud: The “IT Light Switch”

Use Computing power........

On demand

Only for the time you need it

Give it back when you are finished

Pay for metered usage

The Properties of a typical Cloud:

Re-purposed Pool of resource

Scalable

Elastic

Self Service enabled

Charge Back metered usage

Web Enabled

The “IT Light Switch”

The External Cloud:

CorporateIT

Internal Business

Unit

Infrastructure or Applications

Request Additional Resource

AllocateAdditional Resource

Corporate data held outside the fire wall

Providers not audited and they share

services

Security issues means that 80% of Enterprises are moving to a Private Cloud:

“ The Data Protection Agency is specific about transferring personal data to a country or countries that do not have adequate protection. The USA does not meet the requirements.” Marc Rotenberg, executive director of the Electronic Privacy Information Center (Epic)

How to be safe?(The “Internal” / “Private” Cloud)

CorporateIT

Internal Business

Unit

Infrastructure or Applications

Request Additional Resource

Allocate Additional Resource

CorporateIT

Internal Business

Unit

Infrastructure or Applications

AllocateAdditional Resource

Request Additional Resource

Secure External Cloud?(Hosted Private Cloud)

Centralised Pool

of Computing Resource

“Collaborative Cloud”

Agency 1Agency 4

Agency 3Agency 2

IDC Survey of Enterprise Accounts

Among the enterprise execs IDC surveyed, the so-called "private cloud" was preferred over public

cloud services by four to one.

Cloud Automated

Process Manager

(Take the cloud processes and

automate the links)

Cloud Execution engine

(Build the machines -Real or Virtual)

Business Solution

Monitoring(Does it need more

resource?)

Resource Request Portal

Self Service

Private IaaS the building blocks:

Monitor

Orchestrate

Execute

Ideal Private Cloud Shopping List

1. Virtualisation Technology

2. Automated Provisioning

3. Process Automation

4. Charge Back Mechanism

5. Self Service interface

6. Automated Network Provisioning

7. Automated Storage Provisioning

8. Change Control and Authorisation Mechanism

9. Incident Management Mechanism

10.Business Service availability, performance, and SLA management solution

Self Service Provisioning (Test/Dev?)

• 20 Servers for 6 weeks• Web server layer• SAP• Oracle

User Requests Service

• Change Ticket• Email integration

Seek Approval

• Virtual Provisioned• Physical Provisioned• Network Provisioned• Storage allocated• Integration established

Provision the

Systems

•Raise Incidents•Notify the user•Update Change Ticket

Test the systems

•Notify the user

•Email integration

Deliver the

systems

•Start the clockCharge Back

•Notify User before time

•Offer reschedule•Extend or decommission

•Stop the Clock

Decomm-ission

•Update Change Ticket

•Charge customer•Update Resource pool

End User Closure

Hours Not

Weeks

The four Cloud Automated Processes for Elasticity:

1. Monitor and add resource

2. Monitor and remove resource

Monitor Business Solution

Performance

3. Schedule additional resource

4. Schedule remove resource

Schedule Business Solution Resource

Plus Cloud Self Service:

“Head Room” Capacity

Time

Business Solution Performance Cycle

BusinessSolution

SAPMiddle Ware

Java

WebLogic

Monitoring

Monitoring or Scheduled Trigger

Trigger “Automated Commissioning” - Cloud Process Automation

MonitoringMonitoring

Elastic Computing:Cloud Commissioning

“Head Room” Capacity

Time

Business Solution Performance Cycle

BusinessSolution

SAPMiddle Ware

Java

WebLogic

Monitoring

Monitoring or Scheduled Trigger ITIL Processes

Incident Change

Approvals

Trigger “Automated De-commission” - Cloud Process Automation

Trigger “Automated Test Bed Stand Up”

Resource Requester

Portal

Elastic Computing:Cloud Decommissioning

The Benefits

> Use the correct business model (Public, Private, Hybrid)

> Position for the future (Process alignment)

> Server:Admin ratio (1:60 moves to 1:500)

> Utilisation (20% moves to 80%)

> Green (Reduce the carbon foot print and the Carbon Credits)

> Responsive to the business (otherwise Amazon looms!)

Hybrid Cloud and Cloud bursting

> Private IaaS PLUS Amazon Cloud Burst IaaS Test Dev

Number Crunching (Grid)

> External SaaS with Private IaaS SalesForce.com

Google Mail

TheCLOUDAcademy

www.TheCloudAcademy.comFour open educational roundtable sessions

The changing role of IT management• Service & Application Portfolio• Risk management• Support and Integration

Building a Private Cloud• Cloud Building Blocks• Virtualization, Automation• IaaS

Assuring Performance and Availability• Providing services to customers• Warranting the customer experience• IaaS, PaaS, SaaS

Security & Governance Concerns• Data loss and recovery• Identities and persona’s• Consumerisation

www.TheCloudAcademy.com

Copyright © 2009 CA 36

Thank You

Gregor Petri, CA Advisor, The Cloud Academy

Chris Rae, Director, Automation Solutions