cloud erp software integration for e ecommerce
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Magento-Cloud ERP Integration Solutions
How is the solution strategy different?
Today, many companies running an online shopping cart are turning toward integration and automated
data transfer between ERP systems, CRM solutions, their eCommerce application, and shipping service(s
ensures that sales orders move seamlessly from your website to your warehouse in minutes - without
any manual intervention, tedious reconciliation, or repetitive data entry.
The best way to achieve eCommerce ERP integration is to use a multichannel management platform.
This type of technology is usually cloud-based and provides a platform that sits as an operational hub
between your ERP and eCommerce systems. All main types of data are then synchronized between the
different systems. Ideally, the technology uses pre-built connectors for the systems. These connectors
make integration and configuration easy and flexible. You can simply add and get rid of channels,
through connectors, as needed.
With the adoption of mobile devices, the lines between the digital and physical worlds are blurring,
providing retailers with opportunities to harness their digital capabilities and infuse them into their
physical stores. Increasingly, retail professionals are turning to mobile point of service (mPOS)
technology to help bolster customer engagement, lower store expenses, and improve the efficiency of
sales-related functions.
What is definition of good Software Integration?
Integrating your eCommerce sales channels with your ERP system allows you to operate more efficiently
as a business. For wholesale distribution your main types of data – order, inventory, item, customer, and
shipping/tracking – are communicated between your once independent systems. This integration is seen
by many as one of the hardest challenges to take on. As with all hard tasks, it comes with many rewards,
not least of which is a seamless movement of data.
Some types of integration automatically pass this data between your systems. This eliminates your need
to manually enter data from one system to another. While a webstore can certainly operate without
connections to an ERP, how many tedious practices do you do now that you wish you could get rid of?
Many customers look beyond system integration work to examine vendor’s ability to help companies
define their digital transformation, optimize business processes, develop unique customer experiences,
and leverage data to improve performance.
And there other complexity drivers which include: Expanding ERP scope; eCommerce services for cloud;
SaaS or On premise or Hybrid, Automatically engage with customers; Simplify managing price and
product changes to inventory; Be flexible to add multiple online (webstores and marketplaces) and
offline (brick & mortar) sales channels; Meet tax requirements; Handle significant seasonal based
demand changes; Take care of increasing global reach with multi-currency capabilities.
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And what good is all of this? Why should e-Tailers integrate their eCommerce solution and ERP?
There are good news, with customers buying more and more online. For recent 5 years in a row, web
sales growth has been close to or above 15% on an annual basis. Most companies participating
eCommerce and wholesale distribution Supply Chain industry, face real challenges. Are they ready to
handle this kind of demand curve? The more they succeed the more resources they need so they do not
want to fall behind. There is a constant race to the bottom, as companies strive to offer faster, better,
and cheaper products.
When these processes aren’t automated, it’s easy to make mistakes. Shipping addresses can be entered
wrong. Incorrect inventory levels can lead to overselling. Product information could be incomplete,
incorrect, or missing. Ultimately, your customer experience is at stake, when you don’t integrate.