cloud & infrastructure services - unisys & infrastructure services overview ... management...
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2015 Analyst and Advisor Summit
Cloud & Infrastructure ServicesSteve Nunn, Vice President, Global Cloud and Infrastructure Services
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Cloud & Infrastructure Services Overview
Key Facts
Offerings and Capabilities
Case Studies
When to Engage Unisys
© 2015 Unisys Corporation. All rights reserved. 3
Unisys Cloud and Infrastructure ServicesKey Facts
The largest public university in the United States wanted to improve the student experience while being cost effective by having flexibility through a cloud delivery model.
A US National Scientific Agency wanted to adopt cloud to positively impact mobility and collaboration. Unisys transitioned more than 25,000 users across the agency to a SaaSmodel lowering operational costs by about 50% while enhancing collaboration.
A humanitarian organization responsible for providing 40% of the United States blood supply
wanted to improve its IT availability and optimize costs. Unisys deployed a private cloud
achieving 99.9% uptime at a 40% lower cost.
Unisys is implementing what is expected to be one of the largest cloud-based, on-demand IT computing environments by a US state government that will yield significant cost savings from a traditionally hosted data center.
© 2015 Unisys Corporation. All rights reserved. 4
Client’s Cloud & Infrastructure Challenges
This is driving organizations to rethink their Cloud & Infrastructure Strategy
KEY CHALLENGES RESULTING REQUIREMENTS
Cloud computing is a disrupter that
increases complexity and challenges the
IT organizations’ span of control
Governance and an Integrated Service
Management solution to control usage and
ensure stability and operational efficiencies
Infrastructure platforms facing TCO
pressures due to implementation via
application considerations as opposed to a
standard infrastructure blueprint
Structured Platform Architecture that
preserves existing compute, protects
application performance – yet leverages
benefits of Cloud
Security compromised due to range of
new IT “assets”, such as cloud and mobile,
which break the traditional security
perimeter
Advanced Security that extends the
enterprise, whilst proactively protecting at the
data layer rather than the compute
The underlying challenge that the CIO & Head of Infrastructure are facing is one of complexity…
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Unisys Perspective: Key Capabilities for Success
Advanced security for advanced threats
Extended service integration and management
Security against emerging threats
Management across all IT assets
Higher levels of security against
today’s emerging threats
Control and provision via a single
point of administration
Software-defined enterprise
Cost effective infrastructure
Deliver more agile and cost-
effective services to end users
Core enterprise & cloud integration & management
Deliver across all public, private
cloud and existing IT environments
Agile & flexible service delivery
As a result we believe that our clients need to focus over the next three years on harnessing the power of hybrid IT
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Unisys Software Defined EnterpriseRealizing the SDE through the Extended Service Integration and Management (ESIAM)
Cloud BrokerageCompute
Integration/Management
Extended Service Integration and Management
Layer 1 CloudInfrastructure as a Service
Layer 2 CloudPlatform
as a Service
Layer 3 CloudApplication
Platformas a Service
Layer 4 CloudBusiness Platform
as a Service
PrivateCloud
Business SpecificPlatforms
ClearPath
Software Defined Data Center
Network Services
Security Operations
Service Management
IT Governance and Management
FinanceMgt
Contract Mgtand
ProcurementSecurityDR and BCP
Demand and Capacity
Management
Account ManagementStrategy
Service Analytics and Reporting
Supplier ManagementServer Provisioning and OrchestrationService Operations
Core Enterprise & Cloud Integration and Management
ESIAM provides E2E Governance and Management
• Service Operations: end-to-end management of core enterprise computing and all cloud services
• Service Provisioning and Orchestration: single point for the business to request compute and cloud services – can be extended for all IT Services
• Supplier Management: Operational management of 3rd parties to deliver service to agreed functional and service levels
• Service Analytics and Reporting:Big data for infrastructure. Comprehensive reporting and analysis capability
Enterprise Services Portal
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Unisys Offering Structure to Deliver the SDEFrom the End User Workspace to the Enterprise Cloud
To realize the vision of a Software Defined Enterprise we have established a full spectrum of services underpinned by innovation-led, value-based offerings
Co
nsu
ltin
g
Se
rvic
es
Ma
na
ge
d
Se
rvic
es
• Data Centre Optimization
• Private Cloud Design & Implementation
• Data Centre Engineering
• Core Compute Design & Implementation
• Storage & Database Design & Implementation
• Public Cloud Migration
Enterprise Compute
• Data Centre Operations
• Mainframe Operations• Distributed Compute• Private Cloud
Operations • Middleware &
Database Operations • Storage Operations • Private Cloud
Operations
• Infrastructure Strategy & Transformation
• Cloud Strategy & Blueprint
• Innovation & Continuous Improvement
• Infrastructure Management
• Infrastructure Project Management
• Hybrid Cloud Strategy & Blueprint
Transformation & Program Services
Network Services
• Network Management• Office LAN • DC LAN • WAN Management • Voice & Video Conf
Management
• Network Strategy & Transformation
IT Service Management
• Service Management Optimization
• ITSM Design & Implementation
• ITIL Process Implementation
• Service Management Operations (ITSM)
• Service Desk Operations
• Workspace & Productivity Strategy & Transformation
• Cloud Productivity ‘as a Service” Design and Implementation
• Virtual Desktop Design & Implementation
Workspace Services
• End User Service Deck and Field Services
• Virtual Desktop Management
• Service Integration & Management Strategy
• Cloud Brokerage Implementation
• SIAM Design & Implementation
• SIAM Governance Process Implementation
• Extended Cloud Ecosystem
Service Integration & Management
• Service Integration & Management
• Cloud Brokerage Management
• Hybrid Cloud Management
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Assets Capabilities
Software Defined Enterprise Blueprint
& Practice Aid
Applied Innovation Framework &
Innovation Workshops
Practice AreaTransformation & Program Services
A newly established practice area that helps clients transform their current Infrastructure into a Software Defined Enterprise
Advisory Services
• Infrastructure Strategy & Transformation
• Cloud Strategy & Blueprint
• Innovation & Continuous Improvement
Implementation Services
• Infrastructure Management
• Infrastructure Project Management
© 2015 Unisys Corporation. All rights reserved. 9
Assets Capabilities
Cloud Management Platform
CloudBuild CloudStep
Practice AreaEnterprise Compute
An established practice area in Managed Services that will be further developed through additional Consulting Offerings and Capabilities
Advisory Services
• Data Center Optimization
Implementation Services
• Cloud Brokerage Implementation
• Private Cloud Design & Implementation
(CMP & CloudBuild)
• Cloud Migration Services (CloudStep)
Managed Services
• Cloud and Infrastructure Operations
• Mainframe Operations
• Middleware & Database Operations
© 2015 Unisys Corporation. All rights reserved. 10
Assets Capabilities
Cloud
Management
Service
Aggregation
(VantagePoint)
Practice AreaService Integration & Management
Advisory Services
• Service Integration & Management Strategy
Implementation Services
• SIAM Design & Implementation
• SIAM Governance Process Implementation
• Cloud Brokerage Design & Implementation
Managed Services
• Service Integration & Management
• Cloud Brokerage
Additional Support through Transition Services
• Build to Operates Services (enable the client to operate
SIAM upon completion of build)
A new practice area that will support clients integrating Cloud, internally-delivered, and 3rd
party-delivered services – realizing the management of Hybrid IT
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Case Study: Cloud-based, On-demand Services
Financially move to model of purchasing services from multiple suppliers when needed
Expected to be one of the largest cloud-based, on-demand IT computing implementations by a US state government
Unisys providing an “Amazon-like” experience in which user selects services from the catalogue
Provide a personalized virtual compute environment for each agency based on a common cloud operating model
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Case Study: Optimizing Infrastructure
Detect and prevent potential disruptions and dangerous situations and respond quickly to criminal acts
Response time down to 6 to 8 minutes on average
Massive integration at scale, an imperative for Digital Business
Cutting edge IT systems to monitor and manage public safety from command centers in 12 Brazilian cities
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When to Engage Unisys
• Services to take clients to a “Business as a
Service” & Hybrid IT environment
• Digital Infrastructure Services underpinned by
Innovation-Led, Value-Based Offerings
• Transformation & Program Services
• Software Defined Data Center core management
stack including SD security (Stealth) and SD
management (Edge)