cloud messaging for carriers and enterprise
TRANSCRIPT
©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
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What we will be discussing today.
What is CMC?
Why do we need
CMC?
Why TCS for CMC?
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
1 What is CMC? 1
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
Overview - Cloud Messaging Center
» CMC is a cloud based web portal that allows enterprises and municipalities to send and receive messages or data.
» It’s used to send large volumes of messages to phones, pagers, vehicles, and machines from a tablet, computer, or mobile phone.
» Because it is in the Cloud, it provides OpEx efficiencies, while assuring scalability and extensibility.
» Messages can be geo-targeted.
» Messages can be secured, even encrypted to meet industry standards.
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
Diagram - Cloud Messaging Center
With a push of a button, send bulk messages to a large group. 5
©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
» Greater system protocol interfaces
» Lower implementation costs
» Comprehensive solution
» Proven – TCS processes nearly 1 trillion text messages
each year
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Differentiators - Cloud Messaging Center
©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
Features - Cloud Messaging Center
» One-to-many communication Unlimited messages Nearly unlimited group sizes
» Supports multiple protocols SMPP- Secure messages with acknowledgments
WCTP – Wireless devices
SNPP – Paging from the internet
HTTP – Networking protocol
SMTP – email
TAP – Alphanumeric paging
XML – Data from website
» CTIA short code support » Long code support » Inter-carrier support » SaaS solution
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
Compliance – Cloud Messaging Center
» FERPA for Education
» FINRA for Financial
» HIPAA for Medical
» HITECH for Medical
» HITRUST for Medical
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
2 Why do we need CMC?
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
CMC offers a tremendous opportunity for revenue generation and differentiation with a low cost, easy-to-deploy solution.
» Increase customer retention and assure you are the carrier of choice.
» Expand enterprise customer offerings, increasing ARPU.
» Support promotional messaging and advertising opportunities to enhance revenue generation.
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Why do we need CMC?
©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2 ©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
Who can benefit?
» Enterprise with a Mobile Workforce
» Utility Company
» Colleges and Universities
» First Responders
» Transportation
» M2M
» Telematics
Cloud Messaging enables businesses to send messages to large groups of people QUICKLY and SECURELY…
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
Benefits – Cloud Messaging Center
» Bi-directional messaging
» Intuitive user interface
» OpEx efficient
» Device agnostic
» 24/7/365 support
» Easy integration
» Manage, monitor and report.
» Flexible and customizable solutions for different use cases.
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2 ©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
What can we do with CMC?
» Control who receives which message, making sure the right message gets to the right person.
» Real time messages to those in the right location can improve customer satisfaction.
» Geo-targeted emergency alerts can protect lives.
» One message capable of being sent to many devices at once, because time is money
Right Message
Right Person
Right Time
Right Location
Right Device
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
Why TCS? 3
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©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
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Why Choose TCS for CMC?
No. 1 provider of messaging in the U.S. (handling approx. 1 trillion text messages each year) and No. 3 in the world
No. 2 provider of LBS infrastructure in the world, processing over 4 billion location transactions per month
Global market leader for precise LBS solutions (Berg Insight , Oct. 2011)
Only TL 9000 certified NOC for non-carrier cellular and VoIP services
More than a decade of experience in navigation and telematics, with a complete turn-key solution including mapping and voice-guided navigation
Leader in support of DoD’s cyber warfare mission
Why TCS?
It’s What We Do!
©2013, TeleCommunication Systems, Inc. (TCS). Proprietary Level 2
Cloud Messaging Center (CMC)
410-280-1004
www.cloudmessagingcenter.com
Rick Ruth
Contact us to learn more!