cloud mobile inline mobile recording
TRANSCRIPT
Cloud MobileInline mobile recordingTM for FSA
compliance
July 2011
About Compliant Phones
Developers of mobile voice and data recording
Established in 2005
Solutions in use since 2007
Completed first-round funding March 2011
Patented technology used to power Vodafone Mobile Recording service offered to international banks and corporates
Compliant Cloud Mobile
All-in-one solution for recording, storing and retrieving mobile voice and data communications
Meet FSA 14th November deadline without cost or complexity of on-premise solutions
Extensible platform to deliver long-term value
✔ FSA compliant
Compliant Cloud Mobile
How it works
1. User dials number as normal
Cloud storage Digital archive
Telephony switchingIP gateway
Recording
2. Application on handset connects to Compliant Cloud using Fast ReachTM patented IP technology
3. VMR Cloud connects the call
4. Call is answered and recording starts
5. Recordings stored on either
• Secure cloud storage
• Autonomy Digital archive
Outgoing call
1. Incoming call diverted by application to VMR Cloud
Cloud storage Digital archive
Telephony switchingIP gateway
Recording2. VMR Cloud calls handset
3. Call is answered and recording starts
4. Recordings stored on either
• Secure cloud storage
• Autonomy Digital archive
Incoming call
How it works
Copies of incoming and outgoing SMS messages sent to VMR Cloud for storage using Fast ReachTM IP connection
Cloud storage Digital archive
Telephony switchingIP gateway
Recording
SMS
How it works
VMR Cloud assumes voicemail function
Users access in same way as standard network voicemail
Voicemail
How it works
Implementation
Rapid, remote deployment
2. One-click handset activation using VMR administration console
3. Go!
1. Load application onto handsets using BlackBerry Enterprise Server or other device management application
✔ FSA compliant
Implementation
No need to change air-time provider
No need to unlock phones
No need to change—or port—mobile number
Compliant communications irrespective of location
VMR uses network-agnostic Inline Mobile RecordingTM technology that works on any network in any country
Storage options available to enable compliance with local data sovereignty laws
No perceptible impact on user experience
No change to handset operation
No change in voicemail operation
No need for user to initiate recordings
No perceptible delay in call connection times
Before After
Simple secure administration
Compliant Console for
• Licensing
• Activation and deactivation
• Search and playback
• White list management
• Billing
• Support resources
Functional access controlled using role-based security
Data storage options
Standard option:Secure cloud storage
• Hosted in tier-1 datacenters operated to SAS70 Type II and ISO27001
• User-definable regional location options—EU, North America or Asia Pacific
Cloud storage Digital archive
Telephony switchingIP gateway
RecordingAdministration
• Standard six-month retention, extendable as required
• Search and playback via VMR administration console
Data storage options
Industry-recognized solution
SEC, FINRA-compliant architecture
10 of the top 10 global banks use Autonomy
19 of the FT’s top-25 firms use Autonomy
Enables territory-specific data sovereignty compliance
Retrieval Retrieval via existing Autonomy interface or VMR administration console
Extensible Upgradable to provide productivity and risk management solutions such as:
• Programmatic retention and disposal policy management including ‘legal-hold’
• Intelligent search for investigations and policy review
• PCI-compliant access
• Real-time supervisory control
Premium option: Autonomy Digital Safe
Cloud storage Digital archive
Telephony switchingIP gateway
RecordingAdministration
Compliance-ready Litigation-ready
Compliant Cloud
Compliant Cloud
The Compliant Cloud Platform
Cloud TelephonyCarrier grade
telephony switch gear, media
gateways and session border
controllers
Scalable Signaling
High performance IP signaling layer for bi-
directional device communications
Integrated Platform
Built on best-of-breed cloud services
ExtensibleRich integration
capabilities for third party services, applications &
processes
Third party services: Autonomy
ExtensibleRich integration
capabilities for third party services, applications &
processes
Autonomy Consolidated Archive
Disposition based archivingDynamically created retention
policiesData sovereignty compliant local
storageAccepted secure storage by Fortune
1000
Autonomy IDOL
Massive range of text & voice analytics
algorithms
Automatic taxonomy creation
Keyword and phrase search & alerting
Compliance star ratings
Deployment options
Cloud Complete Cloud Enterprise Cloud On-Premise
Full behind-the-firewall integration with
private telephony and data storage infrastructure
All-in-one recording and storage
Available instantly
Rel
iab
ility
Cloud storage Digital archive
Cloud telephony IP gateway
Sec
uri
ty
Sig
na
ling
Pus
h s
erv
ice
s
Lo
catio
n
Ana
lytic
s
Cloud telephony IP gateway
Administration
Cloud storage
Cloud telephony IP gatewayIP gateway
Recording
Administration RecordingServices
CES
Digital archive
DR failover
Fully managed solution
Secure media streaming to client-
determined end points
For more information
www.compliantphones.com
London: +44 207 877 4067
US: + 1 212 521 4183
Far East: +65 6549 7216