cloud services

Cloud services:The democratization of ITDr. L.A. Plugge, WTR

January 26, 2010 - COMIT, Arnhem

The Cloud is a representation of the Internet…

SURF – ICT innovation by and for higher education and research

The Opte Project Mapping the internet in a single day

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…that we are all connected to…

SURF – ICT innovation by and for higher education and research Januari 26, 20103

…to enjoy an increasing number of Services…


… provided by suppliers in the cloud.


Hence the name:

Cloud Services.

Which ‘simply’ means:Delivering IT Capability

through the cloud.


It can be:• Software (SaaS)• Platform (PaaS)• Infrastructure (IaaS)

Characteristics:• On demand• Scalable• Elastic

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Levels of IT Capability – simple to demand…


…not so simple to deliver…


Cisco Unified Service Delivery for IaaS

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Cloud services are interesting, because your own IT is:

• not really 24x7

• expensive

• time consuming

• rigid

• increasingly complex and brittle

• doesn’t meet increasing performance demands

• lacking sufficient expertise

• has difficulty keeping up with IT innovation

• not what the users expect


Cloud Servicesis a

Paradigm Shift

Cf.

Production,Distribution,

Provisioning of Electricity


Regional Monopoly (PZEM, PLEM, PEM, etc)

Towards market forces


Production Distribution Provisioning Client

OxxioElectrabelGreenchoiceNed. Energie Mij.E-ONDong Energy…

Tennet&

Local?

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GoogleMicrosoftYahooAmazonForce.comSun…

University IT centers

Towards market forces


Production Distribution Provisioning Client

InternetSURFnet

LocalPrivate

?

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Cloud Servicesare

Disruptive


It’s easy tomiss the boat

Cf.

Digital Equipment Corp

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Digital Equipment CorpSuccessful in mini computers

DEC PDP-12, 1969.

Prijs $27,900.

Applications:

Psychology (o.a. Statistical analysis)

Chemistry

Patient monitoring

Industrial tests

En last but not least Zork.

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SURF – ICT innovation by and for higher education and research15

DEC’s PC effort didn’t catch on.It was based on mini users’ demands

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300 Professional series 1979

DCF-11 chipset (325/350) - Harris J-11 chipset (380)

13.33 MHz. (325 - 350), 15 MHz. (380)

MMU and FPA (belong to the DCF-11 chipset)

Memory 256 KB (up to 1 MB)

Graphics 1024 x 256 dots.

Video output, Keyboard, Printer output

325: 2 x 5.25 400 KB FDD

P/OS, RT-11,, Venix

$8,000 and up

Apple had a clean slatefrom Apple I to Apple II, etc.

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Apple I 1976

Home ComputerApril 1977

Integer Basic

Full-stroke keyboard - only uppercase lettersMOS 65021 MHz4 KB (64 KB max.)12 KB (Monitor + Integer Basic + 'sweet 16' mini-assembler )40 x 24 / 80 x 24 (with 80 columns card)

40 x 40-48 (16 colors), 280 x 192 (4 and later 6 colors)one channelVideo out (composite), 8 expansion slots, Tape recorder, Paddles

$1298

$666.66

DEC fell apart and was eaten

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CompaqHewlett-Packard

What is the CIO’s reaction to cloud services?

• Who is in control?

• Where are the servers doing the computing?

• Where are my data stored?

• How are my data managed?

• How is security organized?

• What happens when a service fails?

• What service levels can I choose from?

• What are the service limitations?

• How is continuity guaranteed?

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Cloud services are a big RISK!

Cf. Drue Reeves response(Burton Group Data Center Strategies)

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My reponse

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≠

Cloud services users are looking for

• Freedom to choose

• Low costs

• Functionality

• Accessibility

• Reasonably high reliability

• Reasonably assurance of security

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They care less about:• What platform is used• What hardware is used• How things are organized• Etc.

Consider this

Central facilities

• Student PC’s

• E-mail

• Calender

• Storage

• Collaboration software

• No synch

• No Chat

• We know what’s best

Private facilities

• They have their own laptop

• They have their own account

• Choose

• Plenty

• Can get it anywhere

• Sync anything

• They use it all the time

• I decide (own risk)

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It is time to rethinkwhich services

an educational institution should provide

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A postal office?An internet access provider?

A computer dealer?A software dealer?

In the 90’s many of these services were scarce.

But not anymore!

Sure, we can think of many other cloudsto keep the IT-department in control

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PublicCloud

PrivateCloud

HybridCloud

InternalCloud

ExternalCloud

Some X-cloudI didn’t think of

But Cloud Services is mainlyabout letting some services and customers go!

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MakeOutsource

Partner Contract

mission critical

contextcore

supporting

I willHelp myself!

CloudServices

Prepare your IT organization:

• for a shift in focus− Service production decreases;− Service coordination increases;− Information infrastructure importance increases;− more flexible / agile IT.

• shift in expertise− less development and production;− more expertise on core business needs;− more architectural (information integration) expertise;− more market expertise.

• shift toward cooperation with peer institutions− demand aggregation;− IT (energy) cost reduction.

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Don’t underestimate these mammals

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Or you become obsolete

Remember, they can choose with their feet!

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Leo Plugge

[email protected]

www.surf.nl/wtr

Shoot!

Januari 26, 201029

mailto:[email protected]

cloud services - the democratization of it

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11 chipset