cloud technology helps leading hr and payroll service provider

Cloud Technology Platform Enables Leading HR and Payroll Services Provider To Meet Solution Objectives

Greytip OnlineCloud based HR & Payroll software

Client Profile A global HR & Payroll outsourcing company.The company is in the business of delivering Payroll and HR services for almost a decade. As on 2013, they provide services in 20+ countries across the globe. The Services primarily include Payroll Outsourcing HR Transaction processing Expense management, Time management, Leave Processing Recruitment solution

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Snapshot

www.greytip.com | [email protected] | +91 80 40225900

Cloud Technology Platform Enables LeadingHR and Payroll Services Provider

To Meet Solution Objectives

The Scenario The company was looking to include a technology product in their kitty of services that would augment their existing services. This system was to make the processes more efficientand elaborate, simultaneously making access to data much easier.

Key drivers required from the platform Standardized and uniform user experience across geographical locations Easy & Multi access to data Efficient Data Portability and systematic configurationAs the clients of the company were located across geographic regions, it was important for the platform to be web based and easily accessible.

Solution Greytip Online, the cloud based payroll and HR software which also includes a comprehensive employee portal was deployed to address their requirement. Taking stock of the requirements, the solution which is developed using next-gen AJAX & RIA technology to create better user interfaces, better business intelligence & reporting, wassetup and configured for the company in a short span of time. Greytip Online, since then, has become an integral part of this leading HR & Payroll Services provider offering.

The company is in the business of Payroll services for almost a decade, specializing in 20+ countries across the globe. The company focuses on delivering flexible, cost effective and dynamic services to address changing industry requirements. The company is primarily into Payroll Outsourcing HR Transaction processing Expense management, Time management, Leave Processing Recruitment solution

Detailed Case Study




The company has proven track record of providing high quality services to assist its clients in creating streamlined approach to payroll administration. In their constant endeavor to look for improvements in delivering quality solutions, the company has deployed Greytip Online,mainly to obtain a technology platform that would help in -

Payroll processing HR data management Leave management with workflow Claims processing Employee access to data

Keeping the technology and the business specific requirements in mind, Greytip’s Technologyteam had provided a bespoke solution in a very short span of time.

“Greytip was a partner of choice. Partnership with Greytip has enabled us to meet our solution objective and we find Greytip Online consultants

to be quite competent and customer oriented.”

Chief Executive Officer

Data Security And Confidentiality Payroll outsourcing business demands intense data security and maintenance of data confidentiality. Understanding that Greytip Online has been equipped with fine-grained access control to various features; this ensures minimal access rights only to concerned persons, and hence ensures no improper usage of the system.The tool is built on an https protocol to ensure data encryption and secure transmission which is a very crucial for Payroll outsourcing business. Complete application level security is also taken care of by cross-side scripting, SQL Injection, etc. The solution ensures regular vulnerability scanning, schedule OS security updates and patches, log analysis and server monitoring. Besides, the disaster recovery plan of the software which includes data backups on a regular basis ensures business continuity during a disruptive event.





“The key to any portal solution is to provide access to information relevant to the organization role. Managers can view information on

their employees based on span of control with a role based organization structures. Administrators can have access to maintain business rules within the portal, allowing flexibility in maintaining a

dynamic business environment. And that’s where Greytip fit in.”

Uniform User Experience

Apart from taking care of the technology aspects, Greytip Online also ensured that the company’s customers have a uniform user experience. As the data was to be accessed bymultiple users across geography, the team needed a solution that could provide details on demand. To address this requirement, it was provided with Employee Self Service portal which allows its clients’ employees to view their pay data, check leave balances and applyfor leaves online from a single platform. The portal eases workflow management by making instant, online approvals with status tracking and audit controls.

Chief Executive Officer

“We are using Greytip Online from past 3+ years now. We find it very flexible for the end users. We don’t need to spend too much time to train our users.”

Greytip Online, a solution developed using advanced Ajax and RIA technologies, provides enhanced user interfaces and better business intelligence & reporting. The user friendly nature of the portal helped its clients’ employees to use the tool extensively without having to spend too much time on training.

Director




“Since our company is in the payroll business and Greytip deals in payroll software, they understand the business critical requirements of a

Payroll service provider. Their SLAs include all possible clauses that make both team's involvement very clear.”

“Support system is very good; Greytip support team has provided all possible support whenever we approached them.”

With this partnership the company’s need of providing an uniform technology platform toits clients is addressed, which not only brings value-add to their services but helps automatemost of their transactions with clients.

Director

Strong SLA And Support Mechanism

The online support and trouble tickets feature added more depth to the platform and made it much user interactive. It was the strongly defined SLA’s and support mechanism that made the system to be easily replicated across clients of the company.

cloud technology helps leading hr and payroll service provider

Technology

hr services

business of payroll

payroll services providerto

payroll administration

dynamic services

kitty of services

existing services

solution greytip