cloudcamp chicago - november 2013 fighting cloud fud

Sponsored by

Hosted by

CloudCamp Chicago

“Fight the cloud FUD”

#cloudcamp@CloudCamp_CHI

Thursday, November 21, 13

Emcee

Ryan Koop, CohesiveFT

Tweet: @RyanKoop #cloudcamp

Sponsored by

Hosted by



5:30 pm Introductions5:45 pm: Lightning Talks

Tech in Illinois - Fred Hoch, ITA @fredhoch Chicago Cloud Security Alliance - Breandan Hart "A retrospective of the Cloud, then and now" - Michael Segel, CHUG @chihadoopusers"Scientific Clouds: Hard Numbers vs. FUD" - Steve Timm, FermiLabs @StevenCTimm"Enterprise Adoption - The Chasm is Crossed" - Sashi Desikan, PegaSystems @PegaSashi "hybrid cloud governance" - Mike Bresett, Unisys @bresett"How we fought and are fighting Cloud FUD" - Paul Inboriboon, Alzheimer's Association @inboriboon"Can you make your cloud rain at the press of a button?" - Robert Clarke, Crissie Insurance Group @RobertKClarke

6:15 pm: Unpanel 7:00 pm: Unconference7:45 pm: Networking, drinks and pizza

Agenda


Sponsored by

Hosted by


http://www.twitter.com/fredhoch

http://www.twitter.com/fredhoch

http://www.eventbrite.com/e/twitter.com/chihadoopusers

http://www.eventbrite.com/e/twitter.com/chihadoopusers

http://www.eventbrite.com/e/twitter.com/StevenCTimm


http://www.twitter.com/PegaSashi


http://www.twitter.com/bresett


http://www.twitter.com/inboriboon

http://www.twitter.com/inboriboon

http://www.twitter.com/RobertKClarke

http://www.twitter.com/RobertKClarke

Thank you to everyone who pitched in for beers:Daniel Daza

Brendan Hart - Cloud Security Alliance Tony Paolella - StrongerCloud

Jeff Stricker - EarthLink Business Deenadayalan Narayanaswamy - FICO

Bryan Rogers - Armanino Gregg Cooke - Technomath

Doug Kaczor


Mark your calendars - Next Cloud Camp Chicago on Jan 23


Technology in Illinois

Fred Hoch, CEO of TechNexus

Tweet: @fredhoch @technexus #cloudcamp

Sponsored by

Hosted by



Cloud Security Alliance, Chicago Chapter

Brendan Hart, IT Vendor Management

Tweet: @CloudSAChicago #cloudcamp

Sponsored by

Hosted by



https://twitter.com/cloudsa

https://twitter.com/cloudsa

"A retrospective of the Cloud, then and now"

Presented by: Mike Segel, Segel & Associates

Tweet: @chihadoopusers #cloudcamp

Sponsored by

Hosted by



"Scientific Clouds: Hard Numbers vs. FUD"

Presented by: Steve Timm, Lead of FermiCloud Project, FermiLabs

Tweet: @StevenCTimm #cloudcamp

Sponsored by

Hosted by


Wednesday, November 20, 13



Scientific Clouds: Hard Numbers vs. FUD

Fermi National Accelerator Laboratory: • Lead United States

particle physics laboratory, Batavia IL

• ~60 PB of data on tape • Early adopter of open-

source Linux technology • FermiCloud is our

private IaaS cloud for science stakeholders

• Many cloud hosted IT functions too: http://lnkd.in/bPK5r2W

21-Nov-2013 S. Timm Cloudcamp http://fclweb.fnal.gov 0

http://www.linkedin.com/nus-trk?trkact=viewShareLink&pk=profile_v2_activity&pp=1&poster=21572215&uid=5804236365264588800&ut=NUS_UNIU_SHARE&r=&f=0&url=http://www.linkedin.com/share?viewLink=&sid=s5804236617174487040&url=http%3A%2F%2Flnkd%2Ein%2FbPK5r2W&urlhash=SeKD&uid=5804236365264588800&trk=NUS_UNIU_SHARE-lnk&urlhash=unPa

The FUD

Performance Penalty for Virtualization Too-high cost in time and money Security issues Overhead for users and admins

Fight with hard numbers—(next slide) Open-source solution 1.5 FTE build/maintain Allows for snapshots Yes, but also gives faster deployment time.


Hard virtualization numbers Network: 10GBit ethernet at wire speed Infiniband: Virtualized High Performance Computing, 96% of performance of bare metal using 2 fewer cores Disk: Multi-terabyte relational databases at bare-metal level performance CPU: Some benchmarks actually better in virtualization Launch time: a few seconds Reboot time: seconds instead of minutes Procurement cycle: Seconds instead of months There are no virtualized performance hits: Just badly-written apps or misconfigured OS.


GWMS FACTORY

USER FRONTEND

Amazon EC2 FermiCloud GCLOUD

Notre Dame

OpenStack

CLOUD BURSTING VIA GWMS

30-Oct-2013 CRADA FRA 2013-0001/ KISTI C13013 3

Paper accepted P. Mhashilkar et al, Cloud Bursting with GlideinWMS

Future Focus: On-demand Services

Commercial Cloud Challenges: Data movement costs to and from cloud Cost model—determine optimum time to burst to commercial cloud and then direct workflows there dynamically Accessing auxiliary services—implications of being outside your data facility Increasing scale to 1000’s of simultaneous virtual machines. On-demand batch submission and data movement services to support all of the above and more.


"Enterprise Adoption - The Chasm is Crossed"

Presented by: Sashi Desikan, Global Executive, Pega Cloud at PegaSystems

Tweet:@PegaSashi #cloudcamp

Sponsored by

Hosted by





ENTERPRISE ADOPTION - THE CHASM IS CROSSED!

Sashi Desikan – Director, Business Development, Pegasystems Inc.

WE HAVE ALL READ GEOFFREY MOORE’S BOOK!

AND HAVE SEEN THE ADOPTION IN POCKETS

HOW DO WE TRANSLATE THAT TO LARGE SCALE ENTERPRISE ADOPTION?

SECURITY INTEGRATION SERVICE LEVELS

41

32

14

UnderstandingCustomer's specific

needs

Excellent POC Knowledge of thecustomer's industry

05

1015202530354045

Criteria Ranking

TOP 3 QUALITIES/ABILITIES OF THE VENDOR THAT CUSTOMERS VALUE MOST (OUT OF A TOTAL POSSIBLE SCORE OF 85)

Ranking is a score weighted by respondent ranking: 1st = 5 points, 2nd = 4 points, 3rd = 3 points, 4th = 2 points, 5th = 1 point

Pega Cloud BPM PaaS Over 50 BPM PaaS Customers $24 MM in revenues for 2013 Serving the Fortune 500 / Global

1000 enterprises Customers spread across NA, EU &

APAC Customers scale from up to 10 to

40K+ for end users

WHY ARE WE THE EXPERTS?

"How we fought and are fighting Cloud FUD"

Presented by: Paul Inboriboon, Director of Tech Infrastructure, Alzheimer's Association

Tweet:@inboriboon #cloudcamp

Sponsored by

Hosted by





How we fought and are fighting Cloud FUDPaul [email protected]

Cloud Fear, Uncertainty, and Doubt

I heard the cloud is…

1. Not very secure2. Not reliable. It goes down a lot.3. Not very available b/c it relies on an

Internet connection4. Has a steep learning curve

Fighting the FUD

Stop Cloud FUD as you would any FUD.

Fighting the FUD:Stick to the facts and personalize it.

1. Provide recent statistics / trends.

2. Focus on the positives and acknowledge the changes.

3. Share stories & use cases.

Fighting the FUD:Open communication and often

1. You can’t over communicate.

2. FUD festers when users are left in the dark.

3. Offer two-way communication.

Fighting the FUD:Training & education opportunities

1. Provide training before AND after moving to the cloud.

2. Send out tips regularly.

3. Survey and train appropriately.

Questions?Paul [email protected]

mailto:[email protected]



"hybrid cloud governance"

Presented by: Mike Bresett, Account CTO, Unisys

Tweet: @bresett #cloudcamp

Sponsored by

Hosted by





ITSMaaS Overview


Unisys ITSM in the Cloud

CMDB/ CMS

Service RequestManagement

Change & Release

Management

IncidentManagement

KnowledgeManagement

ProblemManagement

AssetManagement

ServiceCatalog

Service Level

Management

BestPractices

Core Modules

Service CostManagement

Dashboards& Analytics

Discovery &Dependency

Add-on Modules

Mobility


Unisys VantagePoint℠Integrated Service View to the BusinessCustom Dashboard and Analytics – We build It As We Implement

End User Manager Executive

Service Portal Service Catalog Dashboard

• Alerts and Notifications• Service Desk Chat Support• Ticket Entry and Status• End User Service Catalog• Self Help Knowledge

• ESM Metrics• Resource Metrics• Work Queues• Analytics• Trending• Service Catalog• Cloud Provisioning• Operational Knowledge

• Enterprise Health• Key Perf. Indicators• Enterprise Analytics• Unisys "Sales" Catalog


Critical Event Monitoring(Map Overlays)

5


Unisys VantagePoint Mobile


Our Partnership..• This is all about increasing our

mutual success

• Our teams were instrumental in getting NEC 7-Eleven adoption

• We have much to do to ‘bullet proof’ the deployments and we are in process of doing that

• We have a great opportunity to grow our business through ITSM and we continue to leverage it as an effective ‘foot in the door’


Thank You

8

Un-panel Discussion: FUD and how to overcome it

volunteer to join the panel & ask questions from the floor!

Sponsored by

Hosted by



Unconference Sessions

Small groups discuss topics from the unpanel or talks

Sponsored by

Hosted by



cloudcamp chicago - november 2013 fighting cloud fud

Documents

timm cloudcamp http

cloud hosted

cloud fudhosted

cloud rain

cloud camp chicago

private iaas cloud

fud steve timm

sponsored bycloudcamp