cn50 sales training

COMPANY CONFIDENTIAL

Introducing the CN50—Sales Training May 6, 2009


Agenda – Sales Training

Available training opportunitiesProduct: Target markets & applications, features,

performance, benefitsPricingPositioning: Internal and competitivePromotion: Sales tools, events, demand generationAppendix SlidesQ & A


Additional Training Intermec University on-line technical training module

Important technical content to supplement this training Available now (P2 training), expanded “full feature” content - June 8

Instructor-led Training to “Train-the-Trainer” Cedar Rapids, June 3 – 5 Twenty SEs from around the globe New trainers will share content in respective regions

Regional Events targeting Partners, Distributors, and Customers EMEA: June 2 – 26 (13 sessions) North America: Customer facing “Tech days” in 20 cities, and internal Hands-On

sales training in 5 locations. Dates throughout June. Technical Tools – New!

Technical notes on specific technology features of CN50


CN50 Handheld Mobile Computer

Feature Rich and High Performance Small, Light Weight and Rugged Design Optimized for Mobile Applications Complements CN4 in Extending Intermec Reach


The CN50 Value Proposition

The CN50 gives Mobile Workers, Business Managers, and IT Managers in Applications within Field Service, Postal/Courier, Transportation, Commercial Delivery, Public Safety, and Home Healthcare the ability to:

Hold and carry the industry’s most advanced & highest-performance 3.5G mobile computing device in a small, light weight, and rugged form factor - reducing operator fatigue and increasing user acceptance - with the longest battery life and highest-speed voice/data capabilities available.

Deploy a single hardware solution on the wireless network that offers the lowest cost and best geographic coverage, and to re-provision the radio to a different carrier network as business needs or coverage options evolve - simplifying application development and verification complexity, lowering deployment costs, and dramatically lowering overall cost-of-ownership.

Complete more tasks faster on a single, high-performance multifunctional device – eliminating the need to purchase, manage, and maintain different devices; while increasing worker productivity and efficiency, reducing operational costs, and improving service quality, accuracy, & responsiveness.

Expand service offerings through leverage of more data-intensive enterprise applications - including implementation of always-on vehicle or pedestrian-based services with real-time location, directional movement, or navigation information; and applications requiring secure data transfer of detailed technical diagrams, documents, and electronic payment information or large file attachments such as, higher-resolution images for proof-of-condition and geo-stamping for proof-of-location.

0


The CN50 Customer Mobile workers that are highly mobile, where activity

is dominated by “hold and carry” and direct customer interaction

Desire a light weight, streamlined, yet highly capable solution Business managers that want to improve and

expand their service offering to increase profitability Need tools to increase mobile worker productivity, efficiency and

capability IT managers that need to control costs and maintain

flexibility in their mobile IT solutions Need IT solutions that enables them to grow and adjust as

business conditions change Need tools that integrate easily with existing systems and reduce

time to deploy and maintain


How CN50 Meets the Needs of Your Customers

On the go all day

Wet, dirty, rough environments

Strive for on-time service delivery

Improve productivity and efficiency

Streamline the tools needed to get the job done

Strive to increase service levels while reducing cost to operate the mobile solution

Compact, light weight Rugged Powerful navigation tools.

WWAN radio provides real-time, always connected, voice and data.

Intuitive and easy to use is combined with high speed computing and communications

Converged data capture, navigation, communication and computing

Industry standard and industry leading tools for development, deployment, and management of your mobile business solutions


CN50 Product Description and Attributes

Intermec 2D Area Imager & 3 MP Autofocus Color Camera

Numeric or QWERTY Keypad Options

128 MB RAM; 512 MB Flash; up to 32 GB microSD Expansion

Flexible Network™ 3.5G radio – UMTS or CDMA

802.11b/g WLAN; Bluetooth; Integrated GPS

All new Multi-Processor Architecture; Windows Mobile 6.1

Digital Compass and Accelerometer

Standard & Extended Battery Packs

Smallest size, lightest weight, rugged WWAN mobile computer from Intermec

Enhanced Mobile Document Imaging

Sven Powilleit

Removed terminalWe need to add "rugged" somewhere


CN50 Physical Specifications 25% Smaller and lighter than other full-featured devices

Size: 15.2 mm x 7.5 mm x 2.5 mm (6 in x 3 in x 1 in) Weight: 310 – 340 gm (10-11 oz)

More rugged and improved industrial design compared with other “light weights”

1.5 m (5 ft) drop, 26 times per MIL-STD 810F IP54 Dust & Water Sealing -10 to +50°C (14 - 122° F) Operating Temp No external antenna

Designed for usability and all day comfort Tethered Stylus Hand strap, Soft Grip Area Scan Button Ridge

For “hold and carry” applications, the small size and light weight of the CN50 increases user acceptance, reduces fatigue, and eliminates the burden of carrying a bulky and heavy mobile computer. The Rugged design increases reliability over commercial grade SmartPhones or lower grade mobile computers

Standard Extended


High Speed WWAN Radio

Compared to EDGE and HSDPA, the CN50 can: Download up to 30x faster than EDGE and 2x faster than HSDPA Upload up to 16x faster than EDGE and 5x faster than HSDPA

Compared to CDMA Rev 0, the CN50 can: Download up to 30% faster Upload up to 10x faster

Faster data transfers increase productivity, improve customer service, and enable new services that aren’t practical at slower speeds. High speed uplink enables applications such as document imaging to transfer files faster. By supporting 1700 MHz, the CN50 is the only rugged mobile computer to work on the two leading UMTS networks in the US (T-Mobile and AT&T)

EDGE HSDPA HSUPA & HSDPA

(CN50)

CDMA 1x-EVDO

Rev 0

CDMA 1x-EVDO

Rev A (CN50)

Frequency Bands

800, 900, 1800, 1900

800, 900, 1800, 1900, 2100

800, 900, 1700, 1800, 1900, 2100

824-8941850-1990

824-8941850-1990

Max DL Speed 236 Kbps 3.6 Mbps 7.2 Mbps 2.4 Mbps 3.1 Mbps

Max UL Speed 118 Kbps 384 Kbps 2.0 Mbps 153.6 kbps 1.8 Mbps


WWAN Flexible Network™ Radio

A single hardware platform that can be re-programmed for any CDMA or UMTS network in North AmericaSupport only a single hardware platform but

deploy on the “best available” networkEconomically re-provision devices if they

need to change network providersNegotiate with data carrier without feeling

locked in by their mobile hardware

The CN50 with Flexible Network™ Radio allows IT departments to manage their WAN enabled mobile solutions with simplicity, flexibility and cost saving that has never been previously available.


High Quality Cell Phone Ergonomic design and full feature set

allows the CN50 integrated phone to easily replace your existing cell phone

Well designed speaker and microphone provides highest quality voice communications.

The high quality voice capabilities of the CN50 eliminates the need for dedicated cell phone, reducing the tools needed by a mobile worker and simplifying IT task to deploy and manage multiple hardware devices.


Imager and Color Camera

CN50 comes standard with both an imagerand color camera1 Megapixel imager

High Speed scanning for 1D and 2D barcodes Supports new Intermec Enhanced Mobile Document Imaging Dedicated DSP provides responsive barcode performance

Industry leading 3.1 Megapixel Color camera Autofocus & Flash Provides high quality image capture and easy integration of

picture data within the Line of Business application

By combining both a camera and a scanner, there’s no need to carry a separate digital camera, reducing the burden on the mobile worker. The integrated camera streamlines the process of getting image data integrated into the mobile application. IT department has less tools to deploy and maintain.


Intermec Enhanced Mobile Document ImagingOptional software application available for CN50

Features Capture full-page document images Point & Capture user experience Image enhancement that can’t be provided by cameras

Compression, perspective correction, contrast enhancement

Compatible with major document management systems. Supports common document indexing schemes (doc #, PRO

#, invoice #, date/time stamp, etc.) Creates images in file size and native formats that are

accepted by document management companies. Works indoor, outdoor, and with cab lighting conditions

With eMDI, the CN50 improves cash flow by simplifying workflow and reducing the time between delivery of shipments and invoicing the customer. The easy point and capture operation improves image quality by eliminating the variability between users.


Digital Compass and GPS

Enhances the functionality of GPS Applications can display a map or instructions based on

the direction you are facing Provides a real-time indication of direction and does not

require movement to determine which way you are heading

Can be used with or without GPS softwareCombined with the integrated camera, this allow the user to easily document time, location, and directional heading of picture images

The digital compass of the CN50 improves turn-by-turn directions to increase driver and pedestrian efficiency by reducing the errors and overcoming a key limitation of existing GPS solutions . This improves worker productivity and helps saves time and fuel.


Accelerometer Built in Sensors allows the CN50 to monitor direction and accelerationDevice always knows “which way is up” and sensors provide complex data to monitor movement of the deviceThis capability allows Smart applications such as

Turn the device sideways, and the display on the screen will rotate

Lay the unit face down and the backlight can dim to save power

Install a background application that can monitor mobile work movements and behavior

Orientation and motion sensors can simplify work processes and improve user acceptance. By monitoring device movements, business managers can monitor worker activities and to eliminate unnecessary motion and improve workflow efficiency.


WLAN, BT, and Integrated GPSWLAN

WiFi certified 802.11 b/g, WPA, WPA2Microsoft Zero Config provides simple and secure

connection managementBluetooth

V2.0, Class 2, EDRSupports printers, scanners, BT Audio Devices

Integrated 12 channel receiverStand Alone or A-GPSCan use ephemeris data for faster TTFFAccuracy within 3 meters

With integrated WWAN, WiFi, Bluetooth, and GPS, the CN50 provides flexible wireless options for voice and data connectivity, allows the mobile computer to be used with a variety of Bluetooth peripherals, and integrates easily with 3rd party navigation software. All this in a single device lowers overall costs and simplifies deployment and management of multiple devices.


CN50: Simplify and Lower the Cost of the Mobile IT Solution Develop

Industry standard Windows Mobile 6.1 makes it easy to develop and port existing mobile applications. This save time and money

Intermec Developers Resource Kits allow programmers to quickly port applications that were developed for existing Intermec platforms

Deploy Scan to Connect – Use simple and fast barcode scanning to configure your CN50 and

connect to your enterprise wireless network Easy Set – Simple tool to configure scanner settings AutoDeploy / SmartSystems –Fast and reliable, this saves time and guarantees the

installation is done correctly. New Scan to Load uses a simple barcode scan to automatically load and install applications from your secure network.

Manage Compatible with most 3rd party remote device management solutions, the CN50 can easily

be updated or completely reprogrammed with minimal or no interaction from the mobile user Windows Mobile Image Update and SmartSystems allows manual or automatic software

updates without requiring proprietary device management software


Accessories

Desktop AC charger w/USB Vehicle Holder Vehicle Power Adapter Quad Battery Charger Multi-Dock with or without Ethernet Belt Holster See back-up section for a complete list of part

numbers w/regional prices


CN50 WAN Configurations and Availability

3G / 3.5GUS List = $2500 w/batteryUMTS, PQA for EMEA / APAC July 31

See back-up slides for country by countryUMTS, PQA for AT&T Sept 09CDMA, PQA for Verizon Oct 09 CDMA, PQA for Sprint / Bell Mobility 2010


CN Family: The Big Picture

CN4 – Designed to build on the success of CN3 and to Continue Leadership with a 3G, fully rugged mobile computer designed to reliably operate in the most demanding end-user environments with a complete set of optimized SW tools and HW accessories. Easiest migration path for existing CN3 applications.

CN50 – Rugged mobile computer that is optimized for highly mobile workers; allows Intermec to Expand into new applications where the CN4 would not be a good fit.


Key Questions to Identify a CN50 Customer

Are the mobile workers “highly mobile”, carrying their computers for most of the day? Do they need constant Wide Area voice and data connectivity? Are they using multiple separate devices today and therefore looking to simplify and

save cost with a single full featured, multi-function device? Are they looking to improve productivity with the fastest tools and best available

technology? Do they deploy mobile solution with multiple different network service providers? Do they use any navigation software and have a desire to improve the efficiency and

accuracy? Do they value a “next generation” device that can grow with their business needs? Does their application have large data transfer or would they like the ability to add this

service? Are they doing any electronic document imaging today?


Comparing the CN Family

• Fully rugged• 3G Radio technology• Extended keypad option• eMDI• Full Set of peripherals• Established Platform• Choice of camera or imager• Full software offering

CN4

• Fully rugged• 2.5G Radio technology• Extended keypad option• Full Set of peripherals• Established Platform• Choice of camera or imager• W-LAN only configurations• Full software offering

• Rugged• Small and Light Weight• Latest 3.5G Radio • Camera and Imager• Compass• Accelerometer• eMDI

CN3CN50


The Right Product for the ApplicationApplication Lead

ProductWhy this product

Public safety CN3 or CN4/4e

Current device in use. Rugged

Cross docking-sortation-Dist Center based apps

CN3/3e or CN4/4e

Fully rugged, scan handle, RFID handle, WLAN, CCX

T&L Specialized / Private Fleet CN3 or CN4

Offers better support for Vehicle centric applications due to available accessories

EAM in-field (someone else’s asset) Hospital, plant or outdoor environ

CN3 or CN4

Fully rugged to withstand harsher environment; only need scanner?

DSD-Sales and delivery CN3/3e or CN4/4e

Accessories (DEX, vehicle docks, mag stripe reader), printers, WAN tool kit, fully rugged

Airline-Tarmac CN3/3e or CN4/4e

Fully rugged, 3G to support more advanced PTT. No RFID

Merchandising and Pre-sales CN50 Small form factor, camera/scanner combo, professional look. Workers don’t need many accessories

Postal Pedestrian CN50 Small form factor; compatibility with portable printers (PB2, PB3)

Airline-Terminal (inside personnel) CN50 Small form factor, latest 3G because airline terminal WiFi isn’t always reliable

LTL Supervisor CN50 Small form factor.

EAM in-field (someone else’s asset) Home, corporate environ

CN50 Combo scanner and camera; environment doesn’t require fully rugged; smaller form factor

EAM in-field (own asset) ie: meter reading CN50 Combo scanner/camera; small form factor; BT support for peripherals like automated readers

Home Healthcare CN50 Small form factor; scanner to support barcode intensive environment

Emerging markets doing DSD deliveries CN50 WAN capability helps with spotty phone coverage; small form factor supports “scooter-based” delivery


The Right Product Based on Customer Needs

MC55 MC75

CN50 CN3 / CN4

Small Form FactorSmaller size and weight

Feature Rich 3G WAN or CDMA Camera and scanner WiFi, BT, and GPS Large Screen 1D/2D Imager

Broad OfferingVehicle Dock w/ Power Kits & CommsSnap-Ons: Mag Stripe, RS-232, DEX , USBAudio JackScan Handle, RFID Handle (CN3) IrDACCX certified WLANWLAN only config (CN3)Intermec WWAN Toolkit or ICMIntermec Terminal EmulatorWorkboard Printers: 682x or PW50Multiple, Large Keys OptionsSmartSystems Console PreloadedHands free System Upgrade Support preloadediBrowse, iLaunch

Fully Rugged 6’ dropEtched KeycapsIP64 – sealed for dust


Peripheral Comparison

Mag Stripe Reader

Quad Battery Charger

DEX, RS-232 Adapter

DEX Cable

12V Vehicle Power

Vehicle Dockw/Comms

RFID (CN3)

Single DockMulti-Dock

CN3/CN4

CN50

Multi-Dock

Vehicle Dock

Quad Battery Charger

12V Vehicle Power

Desktop CommsAdapter

Scan Handle (CN3/3e only)


When to lead in sales or deals with CN4….• If your customer is using a DEX/RS232, IrDA, Mag Stripe, USB, snap-on

adapter - they need CN3 or CN4.• If your customer uses workboard printers. Move them to CN3 or CN4.• If your customer has a vehicle dock that uses RS-232 or USB

communications. They need CN3/CN4.• If your customer’s application is data intensive and needs a fully rugged or

larger keypad – move them to CN3e or CN4e.• If your customer is migrating from the 700 Series and desires to minimize

installation costs through re-use of vehicle mounting systems.• If your customer is using the 7xx or CN3 and relies on Intermec WWAN

toolkit or Intermec Connection Manager (ICM). Propose the CN3/CN4.• If your customer requires CCX support.• If your customer is migrating from a CN3; the CN4 supports all the Intermec

Value Add and has compatible accessories and peripherals• If your customer needs “fully rugged” – don’t let them buy MC75 or CN50.

Move them up to CN3/CN4


CN50 Stands Above the Competition

Against the “Light Weights”….the CN50 offers

Against other “feature rich” rugged computers….

VS

VS

3.5G WAN radio and the only solution with CDMA Improved industrial design that says “rugged” with a very solid feel Significantly more performance and features that improves productivity and allows businesses to provide better services

Only 3.5G WAN radio that provides high speed uplink Smaller size and lighter weight, without sacrificing features or ruggedness Extra features that allows businesses to provide new and better services

Sven Powilleit

Suggest to lead with CN 50 and then the competition


CN50 Small Notepad Comparison Intermec CN50 Motorola MC5574 Honeywell 7600 Opticon H19B Metrologic SP5700

CommsUMTS HSDPA / HSUPA,CDMA EVDO - Rev A,802.11 b/g, BT, GPS

GSM/GPRS/EDGE,No CDMA, Not 3G,802.11 b/g, BT, GPS,

GSM/GPRS/EDGENo CDMA, Not 3G,802.11 b/g, CCX4, BT,

GSM/GPRS/EDGENo CDMA, Not 3G,802.11 b/g CCX4, BT, GPS

GSM/GPRS802.11 b/g, BT, IrDA

Drop/Seal 1.5m (5 ft.) / IP54 1.2m (4 ft) / IP54 1.5m (5 ft.) / IP54 1.2m (4 ft) / IP54 1.5m (5 ft) / IP54

Scanner

Camera

2D Area Imager and3 MP Color Camera

1D Laser, 2D Scanner and 2MP Camera 2D Area Imager

2D Laser ScannerNo Camera

2D Imager, 2MP Camera

Display 3.5” QVGA 3.5” QVGA 2.8” QVGA 2.8” QVGA 3.5” QVGA

DimensionsWeight

74.3 x 153.0 x 27.5 mm303 g

76 x 153 x 27 mm336 g

69 x 178 x 42 mm406 g WWAN config

62.3 x 140.8 x 25.5 mm250 g

178 mm x 77 mm x 31 mm240g (no battery)

Processor

OS

Memory

Dual ARM Processors

WM 6.1128 MB RAM, 512 MB ROM

520 MHz Intel XScaleWM 6.1128 MB RAM

400 MHz Samsung 2440WM 6.0128 MB RAM, 128 ROM

400 MHz Samsung 2440WM 6.0128 MB RAM

Marvell PXA270 (520MHz) Windows CE™ 5.0 128 MB RAM / 128 ROM

BatteriesStandard 1,950 mAhExtended 3,900 mAh

Standard 2,400 mAhExtended 3,600 mAh



2,200 mAh

OthereMDI, Compass, Accelerometer

5574 just released - Smartphone w/ scanner WWAN Europe Only

Green highlight and bold = competitive advantage


CN50 Large Notepad Comparison Intermec CN50 Intermec CN4 Motorola MC75 Honeywell 7900 Psion Ikon

CommsUMTS HSDPA / HSUPACDMA EVDO - Rev A802.11 b/g, BT, GPS,

UMTS HSDPACDMA EVDO - Rev A802.11 b/g CCX, BT, GPS,

UMTS HSDPA, CDMA EVDO - Rev A,802.11 a/b/g, BT, GPS,

EDGE, No CDMA, Not 3G802.11 b, BT, GPS

UMTS HSDPA,802.11 b/g, BT, GPS,

Drop/Seal 1.5m (5 ft.) / IP54 1.8m (6 ft.) / IP64 1.5m (5 ft.) / IP54 1.5m (5 ft.) / IP64 1.5m (5 ft.) / IP65

Imaging2D Area Imager and3 MP Color Camera

2D Area Imager or2.0 MP Color Camera

1D Laser or 2D VGA Area Imager, 2.0 MP Camera

1D/2D Scanner2D Area Imager and2.0 MP Color Camera

Display 3.5” QVGA 3.5” QVGA 3.5” VGA 3.8” QVGA 3.7” VGA

DimensionsWeight

74.3 x 153.0 x 27.5 mm

303 g81 x 160 x 28 mm397 g

84 x 152 x 44 mm422 g

89 x 190 x 4.3 mm482 g

81 x 160 x 45 mm450 g

Processor

OS

Memory

Dual ARM Processors

WM 6.1128 MB RAM, 512 MB ROM

520 MHz XScale PXA270WM 6.1128 MB RAM, 256 ROM



Marvell XScale PXA270WM 6.0128 MB RAM

BatteriesStandard 1,950 mAhExtended 3,900 mAh



2,000 mAh 5,000 mAh

OthereMDI, Compass, Accelerometer

eMDI, HW accy’s, SW tools, based on proven

CN3 platform

Proven platform w/ installed base

- -

Green highlight and bold = competitive advantage


CN50 beats Motorola MC5574 Comparable size/weight Both have a camera and scanner Both targeted at ”high mobility” applications

CN50 wins because... Performance for current and future applications – The CN50 3.5G WAN radio has a significant speed advantage over the older,

now ”End-Of-Life” 2.5G EDGE radio in the MC5574.. A High speed processor, larger memory, and the capability for a 32 GB SD card means the CN50 can store more data and perform applications faster than MC5574. These features work together to provide a signficant improvment in productivity and allows the device to be used in future applications that are not practical with slower processors or a 2.5G radio.

Ruggedness. The CN50 has a 5’ drop compared with the 4’ drop of the MC5574. The Motorola device feels ”cheap” and the external antenna looks very susceptible to damage. Any customer that does a side by side will agree the CN50 is a more solid, high quality design.

Flexibility – The CN50 has a Software Defined Radio which can be programmed for either UMTS or CDMA. The MC5574 does not have a CDMA option and therefore it does not offer anything for Verizon, Sprint, Bell Mobility CDMA customers.The WAN radio in CN50 can be reprogrammed to change between UMTS and CDMA, allow customers flexibility to choose or change network providers.

More capability –The CN50 has a 3.1MP color camera and a flash, compared with MC5574 which has just 2MP and no flash. For customers that need to take pictures, the CN50 will provide significantly higher quality and better ease of use. This translates to improved productivity and better customer service.

Allows you to redefine work processes - Any customer that performs document imaging today or that may wish to expand their capability in the future will value the ability to have Enhanced Mobile Document Imaging on the CN50. This is a time-saver if they are doing this today and it’s a way to expand services that can grow their business

Improved Navigation and user experience – The integrated Digital Compass provides a navigation solution that is more reliable and more capable than just GPS alone. The compass can be combined with the camera to enhance image capture with timestamp, GPS location, and directional information. This will eliminate errors and save time. The built in accelerometer enables screen rotation which automatically keeps the display correctly oriented regardless of the positioning of the computer.

MC5574 will fight back with Lower Price. They’ll claim it’s ”good enough” and will sell it cheap to get customers to buy. Ask customers if they want to be stuck with

less productivity and no path for growth. To grow their business and stay competitive, customers need to choose the CN50.


CN50 beats Motorola MC75 Comparable ruggedness Both have a camera and scanner Both targeted at applications requiring ”full featured” devices

CN50 wins because... Better Ergonomics. The CN50 has a significantly smaller Size and Weight. The MC75 is 25% larger and 35% heavier and you simply

don’t need to have the carry a device that size to have features you need. The smaller, lighter CN50 will improve user acceptance, reduce fatigue, and improve productivity

Performance and flexibility - The CN50 3.5G WAN radio is ”next generation” beyond the MC75. CN50 has everything the MC75 has, plus it includes High Speed Uplink Data. This reduces time spent on data transfer and allows the device to be used in applications that are not practical at slower uplink speeds. The CN50 has a high speed processor, larger memory, and the capability for a 32 GB SD card which means the CN50 can store more data and will perform applications faster than MC75. This improves productivity and allows the device to be used in future applications The software defined radio allows the CN50 to be reprogrammed to be used on UMTS or CDMA networks. This provides flexibility to choose, change, upgrade along with your carrier.

More capabilities - The CN50 has a 3.1MP camera compared with MC75 which has just 2MP. For users that need to take pictures, the CN50 will provide significantly higher quality and better ease of use. This translates to improved productivity and better customer service.

Allows you to redefine work processes - Any customer that performs document imaging today or that may wish to expand their capability in the future will value the ability to have Enhanced Mobile Document Imaging on the CN50. This is a time-saver if they are doing this today and it’s a way to expand services that can grow their business

Improved Navigation and user experience – The integrated Digital Compass provides a navigation solution that is more reliable and more capable than just GPS alone. The compass can be combined with the camera to enhance image capture with timestamp, GPS location, and directional information. This will eliminate errors and save time. The built in accelerometer enables screen rotation which automatically keeps the display correctly oriented regardless of the positioning of the computer.

Ruggedness. The drop spec on the CN50 and the MC75 is the same (5 ft/ 1.5 m), however the external antenna on the Motorola device looks very susceptible to damage. Because the CN50 is smaller and lighter it’s easier to carry, hold, and protect against damage.

MC75 will fight back with VGA Display and 802.11a radio. A VGA display typically uses a lot of power, may require a larger battery, and will often require your

application to be rewritten to see any noticable changes. The 802.11a radio may provide some use in warehouse our retail, but has little value for ’field mobility’ applications.


Examples of Additional Sales Tools – Coming soonCompetitive Analysis

CN50 vs MC55 and MC75 – Ruggedness, Battery Life, and Processing Speed

Videos Product Manager Overview, Digital Compass, Accelerometer,

eMDITechnical Papers

Optimizing Navigation with Compass and GPS CN50 WiFi provides performance and security that customers

needWhite Papers

ROI / TCO benefits of rugged mobile computer Benefits of high speed, 3.5G WAN radio


Launch Timeline

Internal Sales Training – May 6Partner Sales Training – Mid-MayBDUs – June 2External Announcement, Web Site Open, Launch Kit

on GSS – June 3Train the Trainer (SE training) – June 3-5Demand generation activities – Early JuneTech Days, Internal Sales Training – June / July


Key Takeaways

CN50 is small and light weight and it is the most advanced, rugged mobile computer available in the market

CN50 provides significant differentiation over the competition CN50 supplements our CN product family to help us expand

into new highly mobile applications Improves customers’ business results by increasing

productivity and keeping costs low Helps customers’ expand their business by allowing them to

deliver services when and where their customers need them


Thank You!


Backup Slides


Configurations and AccessoriesItem # Part Num Description

US List Discount

1

CN50ANU1EN00

CN50 (3.5G UMTS, Camera, Scanner, BT, 802.11b/g,GPS, Numeric Keyboard, English)

$2,450 M

2

CN50AQU1EN00

CN50 (3.5G UMTS, Camera, Scanner, BT, 802.11b/g,GPS, QWERTY Keyboard, English)

$2,450 M

3

CN50ANU1LP00

CN50 (3.5G UMTS, Camera, Scanner, BT, 802.11b/g,GPS, Numeric Keyboard, Non-English)

$2,450 M

4

CN50AQU1LP00

CN50 (3.5G UMTS, Camera, Scanner, BT, 802.11b/g,GPS, QWERTY Keyboard, Non-English)

$2,450 M

5

CN50ANC5EN00

CN50 (CDMA Sprint, Camera, Scanner, BT, 802.11b/g,GPS, Numeric Keyboard, English)

$2,450 M

6

CN50AQC5EN00

CN50 (CDMA Sprint, Camera, Scanner, BT, 802.11b/g,GPS, QWERTY Keyboard, English)

$2,450 M

7

CN50ANC6EN00

CN50 (CDMA Verizon, Camera, Scanner, BT, 802.11b/g,GPS, Numeric Keyboard, Non-English)

$2,450 M

8

CN50AQC6EN00

CN50 (CDMA Verizon, Camera, Scanner, BT, 802.11b/g,GPS, QWERTY Keyboard, Non-English)

$2,450 M

9

CN50ANC7EN00

CN50 (CDMA Bell Mobility, Camera, Scanner, BT, 802.11b/g,GPS, Numeric Keyboard, English)

$2,450 M

10

CN50AQC7EN00

CN50 (CDMA Bell Mobility, Camera, Scanner, BT, 802.11b/g,GPS, QWERTY Keyboard, English)

$2,450 M

11 318-038-001 Battery Pack, Standard $50 M 12 318-039-001 Battery Pack, Extended $80 M 13 871-032-002 Power Only Multidock $295 C 14 871-032-001 Ethernet & Power Multidock $495 C 15 852-068-001 Quad Battery Charger $245 C 16 805-664-001 Vehicle Holder $35 C 17 852-070-001 Vehicle Power Adapter $60 C 18 851-093-001 Desktop Power/Comms Adapter $55 C 19 236-209-001 USB Adapter Cable $30 C 20 851-082-105/205 AC adapter for multi-dock (50W) $75 C 21 851-061-207 AC adapter for Quad Battery Charger (30W) $55 C 22 203-899-001 Extra Handstraps (5 pack) $35 C 23 203-900-001 Extra Stylus w/Tether (5 pack) $25 C 24 346-069-104 Screen Protectors (10 pack) $75 C 25 815-066-001 Belt Holster TBD


CN50 – Intermec Value Add SW

Resource Kit CN50

Bluetooth No

Communications No

Data Collection Yes

Device Management Yes

Device Yes

Mobile Gadgets Yes

Printing Yes

RFID No

Antares Migration No

Location Services Yes

Multimedia Yes

Sensor Yes

Product / Utility CN50

iFTP No

iLaunch No

Intermec Browser No

Intermec Terminal Emulator No

WWAN Toolkit No

Connection Manager No

SmartSystems Partial*

Keyboard Remapper Yes

SIP Designer No

Bluetooth Wireless Printing Applet Yes

Features Demo Yes

Enhanced Mobile Document Imaging Yes

*SmartSystems – See following slide


CN50 - Smart Systems Support SmartSystems Reference Client

Remote Settings ManagementData Collection, Bluetooth, 802.11 Microsoft Zero Config, SmartSystems

Settings Scan-to-Connect/Scan-to-Load

HTTP or FTP loading of applicationsSmartSystems Bundle Provisioning (3.50 Feature of SmartSystems

Foundation Console) Application Deployment Silent Image Update Capability

Licensed on Device Separately 3rd Party Device Management Extensions

SmartSystems Foundation Console Not Included

No Intermec Settings Manual UI, however all settings are fully programmable


CN50 UMTS Country AvailabilityFirst PQA – Work Week 31 (44 Countries)

30 EU Countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK, Turkey

4 MEA Countries: Egypt, India, Morocco, Saudi Arabia 4 APAC Countries: Singapore, Hong Kong, Thailand, Vietnam 4 Central/South American Countries: Venezuela, Costa Rica, Chile, Belize Russia Ukraine

Second PQA – Work Week 38 (12 Countries) 2 North American Countries: US (AT&T), Mexico 7 Central/South American Countries: Columbia, Argentina, El Salvador, Guatemala, Honduras, Nicaragua, Panama 1 MEA Country: Israel 2 APAC Countries: Indonesia, Taiwan

Remaining Carriers & Countries (11 Countries/Carriers). We will work with the local contacts (below) to finalize schedule Norway (Telnor) - Herlufsen, Italy (TIM) – Costi, Brazil Canada (Rogers / Telus*) – McGuire / Guadagnolo

*Telus is switching their network to UMTS. UMTS deployment and certification plan is yet to be defined. Australia (Telstra, Optus, Vodafone) – Repaci / Hall, New Zealand (Vodafone) – Repaci / Hall South Africa (Vodacom) and UAE – Summers / Cox Philippines (Smart) and Malaysia (Maxis) – Tay / H’ng / Ng


Re-Provisioning

Our goal is to have a single hardware platform that can be reprogrammed to work across different UMTS or CDMA 3G networks.

We have not yet proven the hardware on CDMA, therefore we cannot guarantee that the early UMTS devices will be re-programmable to CDMA networks

Dedicated team developing the tool and process for CN50Proposal is to offer an “unlocked” configuration that can be easily

and inexpensively re-provisioned on any supported network. (Just the cost of reprogramming). This will cost a little more “up front”.

Single format 3G devices will be able to be re-provisioned, but he costs will be higher (~$200 each).


CN50 In the Real World 6 AM: Daily route and updated data base are downloaded to the CN50 with

Integrated 802.11

7 AM: Time to leave the parking lot for a new destination. GPS and Digital Compass give clear directions that guide you from the time you start the truck until you arrive at your location

8 AM: Boss calls on High Quality CN50 Cell Phone. Needs you to make a quick stop back at the shop

9 AM: Customer signs for receipt of goods on Integrated, Position Sensitive Touch Screen and receives a Printed Receipt from the Intermec BT Printer

10 AM: Damaged Package. Before accepting it, you take a High Quality Photo and send it through High Speed WAN back to the shop.

Final stop: Delivery has all been scanned with the CN50 2D Area Imager and the customer has validated the accuracy with a signed invoice. You capture the document with Intermec Mobile Document Imaging and send the electronic file back to the main office.

End of the day: The rugged CN50 worked perfectly and the long battery life lasted all day. You’re tired, but the small and light CN50 made the job a whole lot easier.


What is Enhanced Mobile Document Imaging (eMDI)?

eMDI enables the ability to capture full size documents in the field 81/2”x11” or A4

Primary components: CN50 with EA21 scan engine, decode software, license

Represented as a separate offering with its own launch kit on GSS Product Profile, FAQ, White Paper, Video User’s Manual, Intermec U Training Module

Primary markets and applications TNL (LTL, courier express package, postal carrier last mile delivery) Field Service (secondary)


eMDI Delivers Real ValueImproves cash flow for LTL carriers by reducing the time between delivery of shipments and invoicing the shipper

eMDI enables processing after each stop versus the end of the day or after leaving with a drop off service

Trip envelopes have to be processed before customers can be billed. Point & Capture user experience reduces variability in image quality between individual users

Laser framer (no more “estimating” with a view finder) Image enhancement that can’t be provided by using camera only

Keystone correction (perspective), brightness, flattening, contrast Works in indoor, outdoor and cab lighting conditions

Easy integration with existing mobile applications and popular document management systems

Compatible with major document management systems. Supports common document indexing schemes (doc #, PRO #, invoice #, date/time stamp, etc.) Creates images in native formats that are accepted by document management companies.

Use eMDI software “out of the box”. Integrates directly with existing mobile applications. APIs available to customize user experience.


eMDI - Deployment, Pricing and Part Number

eMDI application is free Shipped on CN50 computers The application is also a sales tool, no demo app Use without license produces images with a watermark

List Price = $160 (based on 1 year ROI with respect to drop off service) “M” discount code (~25%) Listed in Price Guide under CN4 software sections License name is: mobile_doc_imaging.d Unique startup icon


eMDI Point & Capture User Experience

Easy-to-Use point & capture user experience reduces variability in image quality between individual users

Laser framer (no fiddling with viewfinder) Image correction

Keystone correction, brightening, flattening, contrast Up to 10 degrees of rotation, up to 35 degrees off of vertical

Image capture from ~1 foot above document Works in outdoor, indoor and cab lighting conditions Constraints

Full size documents should have good print contrast and captured only to Jpeg grayscale images with good lighting environments

Half size documents can be captured to TIFF monochrome images if they have good print contrast with good lighting.

This version does not support OCR or decoding embedded barcodes

eMDI Laser Framer

angle

Results using a camera

Results using Intermec MDI


Competitive Positioning – eMDI Advantages

Document Service ~$10/truck/month eMDI has 1 year ROI when compared to document service

Flatbed Scanner eMDI expedites billing process eMDI eliminates clerical labor Scanner + SW = ~$1,300

Mobile Scanners Example: NeatReceipts $100 list IT departments greatly resist deploying secondary mobile devices

Mobile Computer with Camera Document Capture versus Document Photography Not Consistent Point & Capture User Experience Ineffective or no Image Enhancement Software


Support ServicesChoosing the Best Repair Value Medallion® Complete Contract Service Repairs

‘Peace of Mind' through comprehensive service for Intermec rugged mobile computers, which provides insurance against unbudgeted and rising repair costs.

Committed turnaround times Locked in, long-term value-based pricing—3 & 5 year

contract terms aligns with depreciation and/or leasing schedules

Covers defects, failures, normal wear & tear damage, and preventative maintenance during repair

NO additional charges for repair of physical damage* Telephone based Technical Support

Standard Warranty-related Repairs Standard Warranty coverage only applies to

“defects in material or workmanship” Best effort, on average 15-day depot repair time

*Please see Medallion® Complete Terms & Conditions.

Medallion® Complete

Silver Contract Packages 2-day depot repair time

Bronze Contract Packages 5-day depot repair time

Silver Replacement Contract Packages

Overnight depot replacement from customer-owned spares pool


Professional ServicesConsistency for Faster ROI Most experienced, trusted provider in technology deployment planning through

systems “Go-Live” Offering a complete suite of Professional Services to support your rugged mobile

computers ReadiCareSM Activation and Provisioning Services (available in North America only)

WWAN Carrier Provisioning & Activation Software Configuration Tagging Operational Testing Packing, Storage & Staging

Project ManagementVehicle Installation for forklifts, trucks & other vehiclesApplication DocumentationSoftware Project Management, Development & Support RFID Consulting & Implementation

Some services may not be available in your location. Please check with your local service representative for availability.


Education ServicesCustom Training for End User Solutions

Flex with the Changes – Training Ensures Successful Rollouts

Training DeliverablesPre-rollout PromotionCurriculum DevelopmentSourcing & Training of InstructorsOn-site Training DeliveryTrain-the-Trainer ProgramsProject ManagementHelp Desk SupportFacility and Logistics Planning

Some services may not be available in your location. Please check with your local service representative for availability.

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