cnl software psim presentation - information management within physical security

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Information Management within Physical Security

CNL Software


• Security has traditionally been seen as isolated from business objectives

• This is now changing, security being required to work more with business

• The security challenge is greater than ever, with increasingly mobile workforces and mounting pressure for cost reductions

• Technology is aiding both existing challenges and supporting the transition of security into other areas of business

• It is allowing security to do more with less people• As a result security issues need to move to “C Level” and the

suppliers need to provide business solutions with IT like technology to justify their inclusion at Board Level

Security is a business with serious challenges…

The Business of Security


• Grudge purchase• Event driven• Incompatible technology systems, on

own network• Security undervalued• Security isolated from other areas of

business• Fear that greater integration would

compromise security, particularly IT

Traditional View

Realigning Security Objectives

Organisation Objectives

SecurityObjectives


• Security touches so many elements within a business

• It warrants understanding at “C” level and throughout the business

• Security is adding greater operational value at lower cost

• Security is an integral part of supply chain• Protect and maintain

• Security is an integral part of HR• Access is pretty universal

• Security is an integral part of marketing• Security data can be used is many cases to

improve business results

• Security and Facilities are finding a lot of common ground

• All facilities boil also down to sensors

Evolving View – Users Ready – Suppliers are Lagging*


Organisation Objectives

SecurityObjectives

* = CNL view of suppliers


As security moves to Board level - a problem arises with the need for a change in approach


Security decisions

C level decisions

What do we need to get

this business issue fixed

How do I get them to buy a new CCTV

system?


• More and more data being generated by an increasing number of security and facilities applications

• The need is to convert these vast amounts of data in useable intelligence that provide business advantage

• Greater reliance on analytics as more is required from less people, less focus on hardware

• Convergence of physical and logical security, requires a holistic approach – IT and security have to work together at tackling business issues

• Technology alone can not bring change, it needs to be led by IT methodology to reduce cost, reduce risk and improve efficiencies

• Solving tough business issues will be led by those who understand how to use the data available

Why do we need Information Management in Physical Security?

Information Management is Key


Managing information overload

Information Management is Key

Quality of Response

Volume of Data

Information Management


Information into Business Intelligence

Real-time situation awareness - Know what is happening before anyone else

Collaboration - Fuel the exchange of ideas within and outside of security

Advanced visualization - Bring trends and ideas to life in the best format

Evidence retrieval - Gather, distribute and share intelligence rapidly

Unified reporting - Create reports that change organisational behavior

Risk analysis - Understand how and where risk affect your organisation

Dashboards - Manage, monitor & measure department performance


Following a huge over haul of the British Transport Police security infrastructure for the 2012 Olympics, some significant operations saving were identified and achieved

Challenge• BTP are required to respond to ‘One Unders’, individuals who commit

suicide on the train lines and currently costs rail operators £ millions in journey disruptions

• This previously took as much as half a day and involved heavy police costs to discover whether it is an accident, homicide or suicide

Solution• Security is now using visual data from a common operating picture to verify

incidents and to collect evidence, drastically reducing the time needed to get the lines back up and running

Result• It is now taking less than two hours to resolve, and is saving millions in both

policing time and journey disruptions

Example – Responding to ‘One Unders’

Improving Efficiencies and Reducing Cost


Major IT company has 110,000 employees in it’s Bangalore campus

Challenge• The company cannot attract and retain the best talent without providing

safe and reliable travel for these workers • To accommodate this, the company operates 2,500 busses• Lone female employees are judged at particular risk on these busses

Solution• Security teams are now using vehicle tracking systems, coupled GPRS

systems, on-board access control and panic alarms• Security is immediately alerted when a vehicle is speeding, off route or

stopped in route for a prolonged period of time• Alerts are prioritized if single females are travelling on the bus, identified

via the ACS system – live video from the bus is immediately available

Result• Ensures staff safety, improves moral and makes each member feel valued,

particularly female members

Example – Protecting Female Passengers in India

Combining HR & Security Operations


Global IT company with over 26 locations in the UK

Challenge• Costs included 24/7/365 security teams and office space in most locations,

these were expensive and growing annually

Solution• They centralised all UK locations into a single National Operation Centre –

ACS, CCTV, Intruder and Fire Systems• The number of control rooms reduced from fourteen to just one!

Results• Drastically reduction in the number of security personnel• Overall the ROI in security investment was reached in less than 18 months• Opportunities to add even greater ROI from future data centre monitoring,

access compliance and improved SOPs• A platform to build a global security shield

Example - Reducing Security Teams and Footprint

Reducing Man Guarding Costs


Connecting multiple systems around the globe to create one information based “Shield”Reducing cost, improving efficiency and bringing greater visibility to the entire operation with

the ability to hand off operations to another center whenever needed

The Future - Global Security Shield


• Frost & Sullivan: Global Physical Security Information Management Market – 28 June 2012

• http://www.frost.com/prod/servlet/press-release.pag?docid=263099957

• IMS Research: What is PSIM software? - 1 December 2010• http://imsresearch.com/news-events/press-template.php?

pr_id=1779

• Imperial Capital: PSIM Opens Up the Industry – September 2010• http://www.cnlsoftware.com/media/whitePapers/PSIM_White_Paper

(September_2010).pdf

Further Reading

http://www.frost.com/prod/servlet/press-release.pag?docid=263099957

http://www.frost.com/prod/servlet/press-release.pag?docid=263099957

http://www.cnlsoftware.com/media/whitePapers/PSIM_White_Paper(September_2010).pdf

http://www.cnlsoftware.com/media/whitePapers/PSIM_White_Paper(September_2010).pdf


Web: www.cnlsoftware.com

Email: [email protected]

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