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Co-Design of Business and IT Services A Tool-Supported Approach Blagovesta Pirelli , Natalia Nessler, Anton Ragot, Alain Wegmann LAMS, EPFL, Switzerland [email protected]

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Page 1: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Co-Design of Business and IT Services

A Tool-Supported Approach

Blagovesta Pirelli, Natalia Nessler, Anton Ragot,

Alain Wegmann

LAMS, EPFL, Switzerland

[email protected]

Page 2: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Problem

•Business requirements are often semi-formal• “As a participant, I want to upload my camera-ready paper"

•IT specifications have to be precise• In (authorId: String, paperId: String, …) -> Out (200 OK)

➔ Why not use the same modeling method?

2Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

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Motivation: Design of Services

➕ Services are used in business and IT

➕ OpenAPI is prevalent for RESTful services

➖ No single service modeling method for business requirements and IT specifications

❓How do we extend existing service modeling to simultaneously design business and IT services?

3Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 4: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

The SEAM Method

•Systemic(hierarchical complex systems, networked organizations)

•Concrete(project-based, story-telling, “examples”, …)

•Subject-based(viewpoints, goals)

- Slide credits: Alain Wegmann

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Company structure:

- actors, processes, services,

partners, …

Technology:

- applications, libraries, VMs,

infrastructure, vendors, …

Business Process Specification

as-is / to-be

Marketing:

- segments, value network, customers,

value, motivation, …

Business

Idea (TYM)

Project

Proposal

CRM

Config.

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 5: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Modeling Process – Top-Down

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Service System Models

Information Properties

REST API Annotations

OpenAPISpecification

Business services IT services

SEAM models Generated

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 6: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Modeling Process: Service Models

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Service System Models

Information Properties

REST API Annotations

OpenAPISpecification

•Understand the business environment

•Model the services provided to the client

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

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LegendExchange

relation

Refine

relation

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 8: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Modeling Process: Service Models

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Service System Models

Information Properties

REST API Annotations

OpenAPISpecification

•Understand the internal organization (value network) of the service provider

•Model the services of the actors of the service provider’s value network

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

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9

LegendExchange

relation

Refine

relation

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 10: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Modeling Process: Information

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Service System Models

Information Properties

REST API Annotations

OpenAPISpecification

•Find the lingo of the actors

•Model the information actors have while participating in the service exchange

•Possible integration with DDD

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 11: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

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LegendExchange

relation

Refine

relation

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 12: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Modeling Process: REST Annotation

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Service System Models

Information Properties

REST API Annotations

OpenAPISpecification

•Define CRUD operations on the information properties

•Connect the RESTful services to the business service they support

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 13: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

13

LegendExchange

relation

Refine

relation

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

Page 14: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Modeling Process: REST Annotation

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Service System Models

Information Properties

REST API Annotations

OpenAPISpecification

•Specify the parameters and the path

•Possible: built-in, schema, enumeration, array

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

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Page 16: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Modeling Process: OpenAPI Specs

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Service System Models

Information Properties

REST API Annotations

OpenAPISpecification

•Generate the OpenAPI specification with a tool

•Tool available on GitHub

=> https://github.com/lams-epfl/gen-rest/

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

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Modeling Process – Bottom-Up

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Service System Models

Information Properties

REST API Annotations

OpenAPISpecification

Business services IT services

Generated ? Existing

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019

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Page 20: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Additional Annotations

•Biz-to-REST tool generates annotations

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Page 22: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Discussion

•Who do services belong to?• Provider, adopter, IT system

•How do we model the data?

•Model-driven anything: is it a good idea?

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Page 23: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Next Steps

•Validation of the modeling method

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Page 24: Co-Design of Business and IT Services€¦ · Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019. Modeling Process –Top-Down 5 Service System Models Information

Your Questions?

Thank you!

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https://betty.github.io

@bettypirelli

Co-Design of Business and IT services, Blagovesta Pirelli Microservices 2019