co-op presentation fall_winter_2014 final version
TRANSCRIPT
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DREXEL UNIVERSITY CO-OP PROGRAMMarch 2014
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PRESENTERS• Joyce Lu
– Business Intelligence & Analytics, Christine McKay
– Marketing Operations & Analysis, Dan Allis
• Devin Ringwood– Project Management, Rachele Verdi
• Thomas Heiney– InCites Production, Devery Sheffield
• Ryan Fry– User Experience, Brian Wilson & Bill Michael
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JOYCE LUInsights & Analytics
Business Intelligence & Analytics and Marketing Operations & Analysis teams
Managers: Christine McKay, Dan Allis
Major: Business Analytics, Legal Studies double major
Year: Senior
Anticipated Graduation: June 2015
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Agenda• Responsibilities
• SMARTLeads
• Lessons Learned
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Responsibilities• Marketing Operations & Analysis
– Tradeshow, marketing, sales leads– Email analysis reports
• Business Intelligence & Analytics– Infrastructure– SMARTLeads
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SMARTLeads• Behavior driven lead generation
• Process methodology
• More condensed than traditional lead generation
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Process Flow
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Lessons Learned• Mistakes are a learning experience• Communicate, communicate, communicate• Compromise is key• Balance work and fun
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NEXT UP: DEVIN RINGWOOD• Creative Traffic Manager
• Assists project manager in trafficking email campaigns for IP & Science
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DEVIN RINGWOODCreative Traffic Manager
Global Marketing Services
Manager: Rachele Verdi
Major: Business Administration, Legal Studies
Anticipated Graduation: 2015
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Agenda• Responsibilities
• Specific Role
• Lessons Learned
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Responsibilities of Project Management
Ensure all Deliverables & Requirements are met for each project- Plan- Allocate Resources- Organize- Motivate/Follow up
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Responsibilities
Where do I assist?1. Initiation2. Planning 3. Managing Process of Execution/
Construction4. Monitoring and Controlling
Communication/Details5. QA Review6. Follow up on completion
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Low High
Priority Low - High
New CampaignNew ProductNew Website
Conferences
Re-occurring
Product Updates, Web Updates & Translations
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Plan & Organize…- Open project in Basecamp- Determine Team/Schedule
Kickoff- Schedule TimelineBasecamp- Assign Tasks- Update Sheets
Driving Projects to completion- Gather Pieces- Push tasks through- Get design in front of
Stakeholder
Creative Traffic Manager – How I Fit In
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“Driving the Ship”
- Follow up- Communication- People skills
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Other Responsibilities
• Manage Vendor List
• Processing Invoices for Vendors
• Weekly sends of Resource Allocation Sheet &
Status sheets
• Daily traffic sheet sends
• Handling Translations for PR
• Web of Science Comic translation
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Lessons Learned & Experience
• Project management experience
• Flexibility
• Project ownership
• Accountability
• Global communication
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NEXT UP: THOMAS HEINEY• Junior Software Engineer
• Develops for InCites, Agile aficionado.
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THOMAS HEINEYJunior Software Engineer
InCites Application
Manager: Devery Sheffield
Major: Computer Science
Year: Pre-junior
Anticipated Graduation: June 2016
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INCITES• InCites is a citation-based research evaluation tool
• The data is used by companies and universities– Allows access to the number of times author has been
cited by peers in a given field– Shows which authors are more credible based on given
information
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PAST CONTRIBUTIONS• Bug Fixes
• Development for internal functionalities– Java (Webservice’s AdminUI)– PERL (Update Dataset Name Script)
• Various tasks working with InCites Data– Asia/Pacific special project– Investigated QC automation
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GOALS • Created several personal goals based on past
experience at Thomson Reuters
• Goals included:– More responsibility– More interaction with management– Interaction with external teams– Be solely responsible for development of a critical system
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BRIEF OVERVIEW OF AGILE
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THE SCRUM DIARY• Initial on boarding tasks focused on familiarizing
myself with the Agile design methodology– Team used Waterfall methodology during last co-op– Provided a unique opportunity since the entire team was
also adjusting to the paradigm shift.
• Communicated with Devery Sheffield, Niki Hoang, and the rest of the Global team to better understand processes
• Investigated Beijing JIRA and helped others to better understand the new issue tracking software
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JOURNAL CITATION REPORTS TECHNOLOGY CHALLENGE• Administered the HUB page for the Journal Citation
Reports Visualization technology challenge
• Coordinated the judging process with:– Marie McVeigh (JCR)– Devery Sheffield (InCites)– Jimmy Ou (InCites)– Jay Anderson (Technology Development)– Brian Rosenstock (Senior Director-Technology Research
Analytics– Julia Laurin (Product Management)
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AUTO RELEASE NOTE SCRIPT
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ENDNOTE PASSWORD RESET INTEGRATION• Acted as the technology lead for the tech story
• Investigated how the password reset functionality worked
• Communicated with the Endnote team to have the functionality implemented into InCites 2.0
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LESSONS LEARNED• Ultimately my goals were met
• I saw a large amount of improvement in:– Time management– Communication and presentation skills– SQL and Database knowledge
• What I learned:– Agile Software Development– Beijing JIRA– Better uses of Shell Scripting and GET APIs
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NEXT UP: RYAN FRY• User Experience Designer
• Designs and conducts usability testing for a wide range of products.
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RYAN FRYUser Experience Designer
Manager: Brian Wilson
Mentor: Bill Michael
Major: Information Technology
Anticipated Graduation: 2016
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Agenda• Responsibilities
• Design Examples
• Lessons Learned
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Responsibilities• Making products presentable.
• Creating products that are easy to use.
• Bringing products up to date.
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Why does user experience matter?• Users will give presentable products a chance.
• Products that are easier to use will be used more.
• Bringing products up to date keeps them relevant.
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Design Examples• Web of Science Usage Reporting System (WURS)
• InCites Central Login Service
• Highly Cited Research
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Web of Science Usage Reporting System
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Web of Science Usage Reporting System
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InCites Central Login Service
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Highly Cited Research
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Highly Cited Research
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Lessons LearnedAccessibility is hard.
Web of Science 5.13.1 – All Databases Home
Link skip to content
Basic Search – Text input Field
Example: oil spill* mediterranean
O-I-L
Editable field blank
Search button search
Ordered List add another Search Field
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Lessons Learned90% of designs are rejected.
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Lessons LearnedI learned that working for a large company can be a
great experience!
• Highly Cited Research
• InCites
• EndNote
• Essential Science Indicators
• Journal Citation Reports
• Web of Science
• WURS
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Closing• Working at Thomson Reuters was a fantastic
experience!
• Thank you to our team members for bringing us into the family!
• Thank you to our managers for supporting us!
• Finally, thank you for attending our presentation!
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Question and Answer Session