coaching & facilitation agile teams
TRANSCRIPT
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Coaching & Facilitation
Hosted by:
Vinh Bao Quang
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What’s Coaching
What’s stages do Agile teams go through?
Agile Coach skills?
What does Agile Coach do?
Facilitation Agile meetings
Q&A
Agenda
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What’s coaching?
Coaching is a form of development in which a person called a coach supports a leaachieving a specic personal or professional goal. he learner is sometimes called a
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What’s stages do Agile teams gothrough?
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What’s stages do Agile teams gothrough?
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What’s stages do Agile teams gothrough?
!o "our team master Agile through stages called #hu $a
Where are "our team on #hu $a %i stages?
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What’re Agile Coach skills?
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nstilled agile practices
#tarted up agile teams
Coached team mem'ers one(on(one
Coached the whole team
Coached product owner
Coached outsiders
Coached the team through change
What does Agile Coach do?
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)ring team to reach to high performance
*astered "ourself
Accepted their ideas a'ove "our own
*odeled agile values and principles
+avigated con,ict
Facilitate Agile meetings
What does Agile Coach do?
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Instilled agile practices
– eam keep in mind the agile manifesto- /principles of Agile when working
– %eceives the e0pected 'enets from thepractices
What does Agile Coach do?
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tarted up agile team
– What are "our pro'lems when esta'lishing a newAgile team?
– What do we teach the team during the start(up 1or#print 23?
– $ow much time should we e0pect to spend
preparing for the start(up session ?
What does Agile Coach do?
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tarted up agile team
– 4earn a'out process5agile framework to 'e used – 4earn a'out the team- individual to get understand
– 4earn a'out the work ahead
What does Agile Coach do?
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Coached the !hole team
– At the )eginning – n the middle
– n the end
What does Agile Coach do?
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Coached team members one"on"one
– When we coach one(on(one?• When a team mem'er has pro'lem and reach to Coach
• Coach address issue and proactivel" have conversation
– #tart coaching conversation with themimmediatel"
• *eet a half(step ahead
• 6uarantee safet"
• 7artner with managers
• Create a positive regards
What does Agile Coach do?
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Coached #roduct o!ners
– #hould Agile coach cover and ll the role of 78?Wh"?
– Coach 78 one(one• nteracting with team
• 78 understand their role and responsi'ilit"
• )usiness(value(driven thinking
• #pend time on creating- grooming- and using the product'acklog
• %emoving impediments
• *anaging stakeholders
• $old the team to their commitment
What does Agile Coach do?
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Coached outsiders 1#ponsor- *anager- #takeholders
outside team3 – Wh" we should coach outsiders?
– $ow to Coach them• 9se one(one coaching
• %ecogni:e them
• )est support from them to team
• +ot a;ect to 'e impediments to team
• !o not let them 0 the team’s pro'lems
• 9nderstand and #upport Agile
What does Agile Coach do?
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Coached the team through change$%ailure
– 4et team wallow in the depths of disappointmentover a change5failure or unwanted circumstance
– $elp them get through despair and emerge witha new plan for regaining their lost footing andstronger using agile practices- values
What does Agile Coach do?
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Bring team to reach to high per%ormance
&astered yoursel%
– Are "ou Command(And(Control(Aholic?
– <our ver'al communication wound people?
– What’s servant leader? Can "ou 'e their#ervant?
– $ow "ou react to con,ict? – Will "ou respond intelligentl"?
Accept their idea abo'e your o!n
&odeled agile 'alues and principles
What does Agile Coach do?
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(a'igated con)icts
– What’s con,icts ever happened in "our team? Andhow did "ou solve it?
– = levels of con,icts 1#peed 4eas3
– What’s level of con,ict present in "our team?
– $8W to solve?•
7a" attention- hear complaints• Assess level of con,ict
• !o nothing and witness if the" can navigate con,ictthemselves?
• f the" can’t- then we intervene
What does Agile Coach do?
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(a'igated con)icts
– A mem'er complaint a'out that the A on the team ha'od" smell that she cannot stand to work near her. As coach- what do "ou do?
– A developer comes to "ou fuming 'ecause >oe- a develthe 'uild"et again. $e is convinced that >oe is carelesdoesn’t care a'out an"one 'ut himself. $e sa"s that thteam is read" to @vote him o; the island. As the teamwhat do "ou do?
– A mem'er complaining a'out the 78 taking personal cteam room loudl". #he wants "ou to make it stop. As thcoach- what do "ou do?
–
A mem'er complaint a'out a mem'er goes to work too
What does Agile Coach do?
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*acilitation Agile meetings
– Facilitate #tandup meeting
– Facilitate #print 7lanning meeting
– Facilitate #print %eview meeting
– Facilitate %etrospective meeting
What does Agile Coach do?
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– *acilitate tandup meeting• Agile ills in #tandup meeting? And $ow to 0? f +ot
0?• each the team
– #tandup meeting?
– 7eer pressure
– nterchange during standup to coordinate well
– Focusing on the few W7
– !ail" commitment
– %aising mpediment – B"es contact and support
• 4ight(touch facilitation 1not intervene3 and keep thetime('o0
• 8'serve- take note and o;er to share the notes toteam
What does Agile Coach do?
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– *acilitate print #lanning:• Agile ills in #print 7lanning? And $ow to 0? f +ot 0?
• Coach the 78 understand of the importance of 7) read"• Bnsure 78 prepare the product 'acklog and read" 1clear-
prioriti:e3
• 6ive team the Agenda for the sprint planning meeting toachieve
– now the work 1understand- choose - tasks- volunteer for it3 ofsprint
– 6et a fresh start
– Commit to shared goals
– #ense of right amount of work
• #plit 9ser stor" e;ectivel"
• 4ight(touch facilitation 1not intervene3 and keep the time('o0
•
8'serve- take note and o;er to share the notes to team
What does Agile Coach do?
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– *acilitate print +e'ie!:• Agile ills in #print %eview? And $ow to 0? f +ot 0?
• each team – %ehearsal
– #how minimum amount of work done
– Clear call out what accomplished- what not
– #how real product and tell what accomplished
– 6et direct feed'ack
– Ask for help
• 4ight(touch facilitation 1not intervene3 and keep the time('o0
• 8'serve- take note and o;er to share the notes to team
What does Agile Coach do?
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– *acilitate +etrospecti'e meeting:• Agile ills in %etrospective meeting? And $ow to 0? f
+ot 0?• eep the purpose of %etrospective in mind
– nspect and Adapt
– 4ook 'ack at $8W the" work together- not W$A
– !o 'etter ne0t time
• 7repare agenda with notes from Coach and othermem'ers perspective
• eam to come up agreements and write down
• 7a" attention whether the last %etrospective agreementis incorporate or forgotten and call it out
• 8'serve and take note for ne0t retrospective
• 4ight(touch facilitation 1not intervene3 and keep thetime('o0
What does Agile Coach do?
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Q&A
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hank " ou
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Vinh Bao Quang ,Har'ey(ash Viet (am
7roEect *anager#crum *astervinh.'aouangGharve"nash.