cochin port employee engagement
DESCRIPTION
this is a resesrch work done in Cochin port Trust , kerala,Trivandrum, based on my Academic interest...TRANSCRIPT
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HUMAN RESOURCES
02-july-20091
Employee Engagement:Cochin Port TrustEmployee Engagement:Cochin Port Trust
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Company profile
Cochin Port Trust
Company profile
Cochin Port Trust
8 April 20232
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• India is serviced by 12 major ports and 185 notified minor and intermediate port.
• present this ports are handle about 75%of maritime cargo of the country.
• India is serviced by 12 major ports and 185 notified minor and intermediate port.
• present this ports are handle about 75%of maritime cargo of the country.
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• Cochin Port is located on the Willing don Islan
• The Cochin Port Trust newly launched E-Thuramukham, a comprehensive Enterprise Resource Planning (ERP) becoming the first Indian port.
• Cochin Port is located on the Willing don Islan
• The Cochin Port Trust newly launched E-Thuramukham, a comprehensive Enterprise Resource Planning (ERP) becoming the first Indian port.
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MissionMission
• The Mission of the Cochin Port Trust is to provide dependable, cost-effective Port services through modern and efficient infrastructure coupled with high quality, customer friendly services.
• The Board of Trustees, the employees and all stakeholders of the Port shall work as a team in an open, positive, collaborative and cooperative manner.
• The Mission of the Cochin Port Trust is to provide dependable, cost-effective Port services through modern and efficient infrastructure coupled with high quality, customer friendly services.
• The Board of Trustees, the employees and all stakeholders of the Port shall work as a team in an open, positive, collaborative and cooperative manner.
8 April 20236
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Vision Vision
The vision of the Cochin Port is to serve the country as
• A public service provider • An economic development facilitator• A Business enterprise• An environmental conservator
The vision of the Cochin Port is to serve the country as
• A public service provider • An economic development facilitator• A Business enterprise• An environmental conservator
8 April 20237
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GoalsGoals
–Strengthening our competitive position
–Maximizing space and infrastructure utilization
–Strengthening our competitive position
–Maximizing space and infrastructure utilization
8 April 20238
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EMPLOYEE ENGAGEMENT
EMPLOYEE ENGAGEMENT
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Gallup 12 model questionnaireGallup 12 model questionnaire
• Gallup being one of oldest the consulting organisation {in conducting engagement survey}
• creates a feedback system for employers that would identify and measure elements of worker engagement
• Hundreds of focus groups and thousands of interviews with employees in a variety of industries, Gallup came up with the Q12,
• 12-question survey will help to identifies strong feelings of employee engagement.
• Gallup being one of oldest the consulting organisation {in conducting engagement survey}
• creates a feedback system for employers that would identify and measure elements of worker engagement
• Hundreds of focus groups and thousands of interviews with employees in a variety of industries, Gallup came up with the Q12,
• 12-question survey will help to identifies strong feelings of employee engagement.
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IES Survey 2003IES Survey 2003
• Institute for Employment Studies
• IES’ 2003 attitude survey was conducted among 10,000 employees in 14 organisations.
• Institute for Employment Studies
• IES’ 2003 attitude survey was conducted among 10,000 employees in 14 organisations.
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The Engagement ModelThe Engagement Model
Training Development and CareerTraining Development and Career
Immediate ManagementImmediate Management
Performance and appraisalPerformance and appraisal
CommunicationCommunication
Fair treatmentFair treatment
Pay and benefitsPay and benefits
Health and safetyHealth and safety
CooperationCooperation
Family friendlinessFamily friendliness
Job satisfactionJob satisfaction
Feeling ValuedAnd InvolvedFeeling ValuedAnd Involved EngagementEngagement
Source: IES Survey 2003Source: IES Survey 2003
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RESEARCH DESIGN RESEARCH DESIGN
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OBJECTIVES OF THE STUDYOBJECTIVES OF THE STUDY
8 April 202314
1. To identify the important elements which influence the employee engagement in Cochin Port Trust2. To identify the relation between following elements and the employee’s in Cochin port trust.
•Training, development and carrier •Communication•Equal opportunities and fair treatment•Pay and benefits•Job satisfaction•Performance and appraisal•Health and safety•Co-operation
1. To identify the important elements which influence the employee engagement in Cochin Port Trust2. To identify the relation between following elements and the employee’s in Cochin port trust.
•Training, development and carrier •Communication•Equal opportunities and fair treatment•Pay and benefits•Job satisfaction•Performance and appraisal•Health and safety•Co-operation
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• Sampling Design Proportional Quota Sampling
• Sample unit
Employees of the all (seven main department and two sub department) departments including four classes of cochin port trust.
• Sample size Out of the 4306 employees in the organization a sample of
150 respondents were selected for study.
• Sampling Design Proportional Quota Sampling
• Sample unit
Employees of the all (seven main department and two sub department) departments including four classes of cochin port trust.
• Sample size Out of the 4306 employees in the organization a sample of
150 respondents were selected for study.
8 April 202315
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• Data collection
The data was collected from the respondents using
a standardized questionnaire and interview method. The
non-directive interview method was also adopted where we
encouraged the respondent to talk about their complete
feelings. Discussions were also conducted with the
employees.
• Data collection
The data was collected from the respondents using
a standardized questionnaire and interview method. The
non-directive interview method was also adopted where we
encouraged the respondent to talk about their complete
feelings. Discussions were also conducted with the
employees.
8 April 202316
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STATISTICAL TOOLS STATISTICAL TOOLS
• Software : SPSS 11.5
• Tools:
Karl Pearson’s correlation coefficient
Chi-square test
Comparison of means
• Software : SPSS 11.5
• Tools:
Karl Pearson’s correlation coefficient
Chi-square test
Comparison of means
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DATA ANALYSIS
DATA ANALYSIS
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Correlation between Dependent variable And Independent variablesCorrelation between Dependent variable And Independent variables
variable Pearson correlation(value)
Relation
Training .500 Moderate positive correlation
Communication .333 Weak positive correlation
Equal opportunity and fair treatment
.628 Strong positive correlation
Co-operation .505 Moderate positive correlation
Job satisfaction .571 Strong positive correlation
Performance appraisal .583 Strong positive correlation
Pay and benefits .498 Weak positive correlation
Health and safety .379 Weak positive correlation8 April 202319
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Chi-Square valuesChi-Square values
Variables Chi-square value Critical value
Training 104.560 (df 5) 15.0863
Communication 96.347 (df 3) 11.34
Equal opportunity and fair treatment 165.520(df 5)
15.08
Co-operation 115.067(df 3) 11.34
Job satisfaction 98.160(df 3) 11.34
Performance appraisal 99.333(df 4) 13.27
Pay and benefits 96.067(df 4) 13.27
Health and safety 104.342(df 3) 11.34
8 April 202320
significant at the 0.01 level (2-tailed)
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FindingsFindings
• Class I employees are more involved in their work and class III shows the low level of involvement.
• We find the 20-30 and above 50 age groups are shows the high rate of work involvement compares to others.
• Male employees are more involved than the female employees.
• Accounts and marine department shows the high rate of involvement and civil department shows low rate.
• Class I employees are more involved in their work and class III shows the low level of involvement.
• We find the 20-30 and above 50 age groups are shows the high rate of work involvement compares to others.
• Male employees are more involved than the female employees.
• Accounts and marine department shows the high rate of involvement and civil department shows low rate.
8 April 202321
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SUGGESTIONSSUGGESTIONS
1. Workload of the employee can be reduced by providing latest equipments, Conduct the awareness programs of health and safety measures. Hence it will increase the commitment of employees towards their work.
2. In order to increase the commitment level of employee’s, adequate recognition and appreciation should be given for the successful completion of designated works.
1. Workload of the employee can be reduced by providing latest equipments, Conduct the awareness programs of health and safety measures. Hence it will increase the commitment of employees towards their work.
2. In order to increase the commitment level of employee’s, adequate recognition and appreciation should be given for the successful completion of designated works.
8 April 202322
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3. Direction and guidance should be given at right time so as to increase the performance of employees. That will help to increase the employee’s involvement level.
4. An appraisal system based on continuous evaluation relating to various aspects of the work of an employee
3. Direction and guidance should be given at right time so as to increase the performance of employees. That will help to increase the employee’s involvement level.
4. An appraisal system based on continuous evaluation relating to various aspects of the work of an employee
8 April 202323
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5. Internal communication among the employees should be increased, by conducting certain programs among the inter-departments, will help the employee to get more involvement to the company.
6. In order to ensure that right person is being promoted to the right post the company should review its present promotion policy.
5. Internal communication among the employees should be increased, by conducting certain programs among the inter-departments, will help the employee to get more involvement to the company.
6. In order to ensure that right person is being promoted to the right post the company should review its present promotion policy.
8 April 202324
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7. The mission, vision and policy of the organization should be clearly defined to each and every employee recruited in.
7. The mission, vision and policy of the organization should be clearly defined to each and every employee recruited in.
8 April 202325