codeday case study - amazon web services
TRANSCRIPT
1
What is CodeDay?
CodeDay is a series of ‘hackathons’ across
43 cities in the United States run by
StudentRND, a public charity with a mission
to inspire students everywhere to learn to code. CodeDay
hackathons are fun and intense 24 hour workshops where
anyone can come together to build apps and games.
No skills are needed. Artists, coders, designers, musicians or
anyone can attend. Participants join a group, brainstorm
their idea and take it from inception to completion in just 24
hours. CodeDay hackathons are unique because they are
based on learning and not prizes or awards. This makes
CodeDay uniquely strong at attracting students from all
backgrounds and generating a rich and open learning
environment where participants can excel.
“Interns from CodeDay are the best we’ve ever hired.”
- Engineer at Ebay
Before Legalesign
Tyler Menezes (Executive Director at CodeDay) explains, “Previously, we just emailed a PDF
to each attendee/parent, and asked them to bring a signed copy with them. Often,
students either never saw the email or forgot it at home, so we'd need to hold up check-in
while they signed a new waiver. In some cases, minors would need a parent signature, but
no parent would be present, so we'd just the waiver and increase our liability.”
Seamless event registration with CodeDay and the Legalesign API
API Integration
Summary
• 10,000 student registrations per annum
• 30 minutes check-in reduced to 3 minutes
• Reduced liabilities from students without waivers
• Time on waiver-related support to near zero.
• Legalesign “only serious option”
2
Choosing Legalesign
A lot of research went into other e-signature platforms. But similar level APIs were
restricted to enterprise scale businesses, putting them out of scope for CodeDay. The
practicality and accessibility of Legalesign’s API by comparison, mean that, for the level of
documents CodeDay required, Legalesign was the only serious option.
How Legalesign improved the signing process
The email and paper-based system not only exposed CodeDay to liabilities but also meant
that long 30-minute queues formed at the start of events. The impact was more than
logistical: it created a poor impression on attendees, causing frustration and waning
attendees excitement at the start of the event, one of the most important moments of the
day.
Tyler and the team at StudentRND realized they
needed a seamless experience for their
CodeDay attendees, an easy to use waiver
signing system that could be completed ahead
of time. The solution was to build an integrated registration system that included the
waiver signing through the Legalesign API.
Tyler describes how it works, “Immediately after a student registers for CodeDay, they get
an email prompting them to fill out their age and parent contact info, then we forward them
to the waiver-signing page (or, if they're under 18, send the link to their parent). We use
the Legalesign API to automatically create a new waiver-signing request, and then embed
the document signing form in our webpage. Then, as soon as the form is signed, our
application gets the finalized PDF, stores a copy for our records, and tells the student
they're all set to attend.”
In addition, the integration sends out automated reminders for those signers who do not
complete, so by the time the event begins almost all waivers have been taken care of,
leaving only a handful needing to be signed out side the door.
3
How it works
1. Student starts their registration online.
2. Receives email to continue
3. Arrives at the embedded Legalesign signing page
4
4. Registration complete!
Results
E-signature proved to be the right decision. Integrating it through the API was easy to do
and now provides the best experience for attendees:
Tyler said, “From the student's perspective, [registration] is now totally seamless and takes
a few minutes at most.”
The issues that led to the integration have been resolved: long queues at the start of events
have been reduced from 30 minutes to 2-3 minutes and the risk of liabilities from minors
attending with no signed waivers has been eliminated. The support required from the
CodeDay team on waiver related issues is now near zero too.
Contact: Nicholas Morris
Email: [email protected] https://legalesign.com
“The support is probably the best I've
received. If I have a problem with anything
from billing to API implementation details, it's
easy to reach a member of the team who's
able to help.”,
Tyler Menezes, StudentRND.