cognitive virtual assistant for nextgen intelligent … · cognitive virtual assistant for nextgen...
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COGNITIVE VIRTUAL ASSISTANT FOR NEXTGEN INTELLIGENT OPERATIONS
DRYiCETM LUCY
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DRYiCETM LUCY is an A.I. enabled cognitive virtual assistant with an ability to perform natural
language processing and also capable of being powered by the likes of IBM Watson & MS LUIS.
A user can interact with DRYiCETM LUCY through the medium/channel of choice which could be
chat or voice based to resolve the IT & business problems alike.
LUCY
INTRODUCING LUCY
NATURAL LANGUAGEPROCESSING
Watson •Amazon lex •
Ms luis •Google NLP •
MACHINE LEARNING
VOICE BASED
Amazon Alexa •Google voice •
Twillio •
ENTERPRISEINTEGRATION
CHAT BASED
• Facebook messenger• Skype• Slack• Telegram
500+ USE CASESPRODUCT FEATURES
USE CASE
L My name is LUCY. How can I help you Mr. Smith?
LUh-Oh, looks like you made a mistake, can you re-enter your email?
L Sure, I’ll be glad to assist you on your order. Do you want me to display it onscreen or send it to your email ?
MHey, can you let me know my last mobile transactions? M
send it to Mike.smith#abc.com M
Sure, [email protected] M
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DRYiCETM LUCY ENABLED A LEADING FORTUNE 500 CPG ORGANIZATION
WITH A COGNITIVE VIRTUAL ASSISTANT TO MANAGE THEIR IT
AND BUSINESS OPERATION
DRYiCETM LUCY IS LEVERAGED BY THE WORLD’S SECOND LARGEST MANUFACTURER
OF HEAVY-DUTY TRUCKS TO SIMPLIFY AND STREAMLINE THEIR DEALER ON-BOARDING
PROCESS TO DELIVER SIGNIFICANT AND TANGIBLE BENEFITS
LUCY ACCELERATING INTERNAL AGILITY
KEY CASE STUDIES
KEY CAPABILITIES
Cognitive Console
TM
Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured through values like trust, transparency and flexibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 1,15,000 Ideapreneurs are in a Relationship Beyond the Contract™ with 500 customers in 32 countries. How can I help you?
Intelligent KEDB Search & FAQ Parser
Catch & Dispatch Tickets
Learning from Failure
Fulfiller Assistance
Learn From Agents Resolution
ITSM systems
Leave Management Systems
Comp & Benefit Systems
Travel ManagementSystems
SalesforceManagement
HRManagement
Time/Attendance Management
Policy Management Systems
MULTIPLE INTERFACES
BI-
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