collaborating for success! · with active members across canada and various regional forums, the...

& RESILIENCE TODAYINTERNATIONAL BUSINESS CONTINUITY MANAGEMENT CONFERENCE

PROGRAM DEVELOPED BY:

WCDM.org

MAY 29-31, 2018SHERATON CENTRE HOTEL • TORONTO • ON

Enter invitation #: DM2

COLLABORATING FOR SUCCESS!

EARLY BIRD DEADLINE MARCH 16

WELCOME TO CONTINUITY & RESILIENCE TODAY!Continuing the tradition of the World Conference on Disaster Management, Continuity & Resilience Today in partnership with the Business Continuity Institute, the Disaster Recovery Institute Canada and the Disaster Recovery Information Exchange, is Canada’s premier event addressing continuity management, providing a global perspective on current and emerging issues for continuity management.

Join senior BC practitioners and an outstanding roster of speakers from:

WHO SHOULD ATTENDContinuity & Resilience Today brings together continuity management professionals to facilitate new conversations and to share critical lessons learned. You will have the opportunity to build important new relationships with peers and organizations strengthening your overall continuity management programs and plans. Presentations will cover practice, research and innovation in business continuity, crisis communications and risk management.

WHY ATTEND• Obtain preparation and response strategies to current and emerging threats• Advanced level BCM developed by BCI, DRI Canada and DRIE• 15 Continuing Professional Development Hours for BCI members• 12 Continuing Education Activity Points (CEAP) for DRI certification holders• Network with your peers and vendors in the BCM community• Share best practices

Adds up to Value for Your Time!

What are the SENDAI PRIORITIES

and how do they affect your

organization?

(Find out Tuesday at

2:45pm-3:35pm)

How do you use SOCIAL MEDIA in legal and ethical ways to monitor situations in REAL TIME? (Find out Thursday at 9:30am-10:25am)

ACCOMMODATION INFORMATIONA block of rooms has been reserved at the Sheraton Centre Toronto Hotel. SPECIAL RATE: $329.00 per night for a Deluxe Room, complimentary Wi-Fi Included. Deadline for reservations is Tuesday April 24th, 2018. To make a reservation, please contact the hotel directly at 1-888-627-7175. If booking by phone, be sure to state that you are attending “Continuity & Resilience Today 2018” or simply quote the group code BE29AC to receive the special room rate.

TORONTO, ON | MAY 29-31, 2018 | SHERATON CENTRE HOTEL

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2018 KEYNOTE SPEAKERS

A HACKER’S VIEW OF CRITICAL INFRASTRUCTUREA country’s critical infrastructure are the industrial components necessary for a country to function and support its population. This talk will take the perspective of a hacker looking to target elements of critical infrastructure. By understanding the hacker’s perspective and the attack techniques that they use, we will gain a better understanding of how to defend against the attacks.

BCM PROGRAM TRENDS: WHAT ARE THE MOST SUCCESSFUL PROGRAMS DOING RIGHT?More than ever business continuity professionals want to know how the most mature programs are approaching business continuity planning. What are these organizations doing different from the rest? How are they achieving the visibility within the organization? How are they obtaining the necessary executive support? This session will assess the differentiating factors between the “Very Immature” programs and the “Very Mature” programs.

ROBERT BEGGS, CISSPPresident, Digital Defence

CHEYENE MARLING, Hon, MBCIExecutive Vice President, Firestorm

DAVID PHILLIPS, SENIOR CLIMATOLOGISTEnvironment and Climate Change Canada

TOMORROW’S WEATHER FORECAST: WARMER, WETTER AND WILDERIf you think we’ve been cursed and getting clobbered a lot harder and a lot more often recently you are not imagining it. It used to be that weather was dependable - summers were hot and humid and winters cold and snowy. Coping with more variable and extreme weather will take more ingenuity and adaptability where communities, agencies and businesses need to mainstream extreme weather considerations into their existing programs and policies and future strategies and planning.

Attendance at this event may be used as directed study Continuing Professional Development (CPD) hours for BCI members. Each hour of Program content equals 1.0 hours of

Structured CPD. Please refer to www.bci.org/index.php/membership/cpd-programme for more details.

Attendance at this event may be used as Continuing Education Activity Points (CEAPs) for DRIC certification holders. Each hour of

Program content equals 1.0 hours of CEAP. Please refer to: www.dri.ca/professional_recertification.php for more details.

CONTINUING PROFESSIONAL DEVELOPMENT HOURS

TORONTO, ON | MAY 29-31, 2018 | SHERATON CENTRE HOTEL REGISTER TODAY AT WCDM.ORG

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2018 PLANNING COMMITTEE

Assistant Vice President, Business Continuity Management and Disaster Recovery, Great-West Life President, BCI Canada

CO-CHAIRS MEMBERS

CHRISTOPHER HORNE FBCI, CBCP, CISSP, CRISC

Senior Managing Consultant, IBM Canada President, DRIE-Toronto

JOE OZORIO CBCP, CBCA, MBCI

Manager BCP and EM, Canadian Heritage, Government of Canada Member, DRIE-Ottawa

COLETTE LOSIER-DEMERS CBCP

Business Continuity Manager, Enterprise Continuity, Enterprise Services, Sun Life Financial Treasurer, DRIE-Toronto; Secretary/Privacy Officer, Director Ontario Region, DRI Canada

GAYLE MITCHAM MBCP, MBCI, CCCP, CBCA, SCRA

Principal Independent Consultant Director Communications, BCI Canada

DES O’CALLAGHAN FBCI

Consultant, CCMS Inc. President, Director Western Region, DRI Canada

JOHN YAMNIUK MBCP, MBCI

How do you make yourself

STAND OUT in the field of

business continuity?

(Find out Wednesday at

4:10pm-5:00pm)

What are the THREATS POSED by network connected devices? (Find out Thursday at 8:30am-9:25am)


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PARTNER ASSOCIATIONSThe education program for WCDM presents Continuity & Resilience Today is a

collaborative effort planned and developed by:

The Disaster Recovery Institute Canada is a non-profit organization that provides internationally recognized education and certification to business continuity, disaster recovery and emergency management professionals in Canada. These professionals empower Canadian organizations, communities and businesses to be resilient and better prepared for any emergency or disaster.

dri.ca

The Disaster Recovery Information Exchange (DRIE) is a non-profit association of professionals dedicated to the exchange of information on all aspects of planning for an emergency or a disruption to normal operations. DRIE’s goal is to provide an accessible, informal, open forum for the exchange of information and knowledge related to the many variations of emergency preparedness, business continuity and organizational resilience.

drie.org

With active members across Canada and various regional forums, the BCI Canada Chapter is your local voice for all things related to the Business Continuity (BC) profession and discipline.

thebci.org

PARTICIPATING SPONSORS!


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WORKSHOPSPre and Post Conference workshops available – extra fee required

TUESDAY MAY 29 BUSINESS IMPACT ANALYSIS - BIA 100 $500

During the activities of this professional practice, the entity identifies the likely and potential impacts from events on the entity or its processes and the criteria that will be used to quantify and qualify such impacts. The criteria to measure and assess the financial, operational, customer, regulatory and/or reputational impacts must be defined, accepted and then used consistently throughout the entity to define the Recovery Time Objective (RTO) and Recovery Point Objective (RPO) for each of the entity’s processes. The result of this analysis is to identify time sensitive processes and the requirements to recover them in the timeframe that is acceptable to the entity.

A GUIDED TOUR OF THE BCI’S 2018 GOOD PRACTICE GUIDELINES $350

This will be an interactive workshop, aimed at all experience levels, designed to explore the latest trends in leading business continuity practices.

THURSDAY MAY 31

BUSINESS CONTINUITY AWARENESS - BCA 100 $500

A fast-paced lecture style session that provides a high-level overview of contemporary methodology and best practices used to implement a comprehensive business continuity program. This session is beneficial for employees who have an indirect or ancillary role in the development and maintenance of business continuity plans. DRI CANADA Instructors can make limited modifications to the session to assist in private or public-sector organization which makes it an ideal in-house course.

PREPARING YOUR ORGANIZATION TO MEET TODAY’S CHALLENGES IN RISK MANAGEMENT, BUSINESS CONTINUITY AND PROGRAM VALIDATION $380

There are unlimited ways to alter the risk exposure that an organization has, but all involve decision making and an understanding of the consequences of the decision to act on a risk issue. Key decision makers must maintain risk within acceptable limits and ensure the continuity of business operations.

INTEGRATION OF ICS INTO RESUMPTION PLANS WORKSHOP $245

The use of Incident Command System is well documented throughout the world of First Responders in North America. It is the defacto standard because it works. Standardizing our resumption plans to threats such as white powder, active shooter, etc with the response of those who will eventually command the event just makes sense.

ANN WYGANOWSKI, INSTRUCTOR, DRI CANADA

DES O’CALLAGHAN, O’CALLAGHAN CONSULTING

ANN WYGANOWSKI, INSTRUCTOR, DRI CANADA

GEARY SIKICH, PRINCIPAL, LOGICAL MANAGEMENT SYSTEMS, CORP

GARTH TUCKER, ACTING MANAGER: BUS CONTINUITY & EMERG MGMT, CITY OF REGINA

9:00AM - 12:00PM

1:00PM - 4:00PM


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FEATURED SPEAKERSDon’t miss the best of the best where four of the top submissions were selected for the new FEATURED SPEAKERS SERIES for presentation on THURSDAY MAY 31ST

WHEN THE DISASTER HITS, WHAT COMES NEXT - A PRACTICAL EXPERIENCE ARISING FROM A PERFECT STORM

What happens when an environmental disaster occurs on your building and you lose access to all technology, papers and assets in the building for over a year? As the time passed from days into weeks, it became clear that the Bank had faced a major business interruption disaster. The speakers will talk about their experience in mitigating a disaster and how the company’s BCP plans kept the losses to a minimum. They will also share learnings from the event and what cannot be prepared for in advance.

MARK MORENCY Sr. Vice President, Financial Institution Practice Leader, Arthur J. Gallagher Canada Ltd.

AGATA JAMROZ Director, Enterprise Insurance Risk Management, Royal Bank of Canada

SHANNON WALTER Enterprise Risk Manager, ISM Canada

EMERGENCY MANAGEMENT, INCIDENT MANAGEMENT, BUSINESS CONTINUITY MANAGEMENT…THE TRIFECTA OF RESILIENCE

This presentation will uncover the mystery behind Emergency Management, Incident Management and Business Continuity Management and look at how these three need to work together to make and organization truly resilient.

ALAN BERMAN President, DRI Foundation

THE INTERNET OF THINGS: THE BIGGEST RISK YOU HAVEN’T CONSIDERED

Mobile and Internet of Things devices have increased the vulnerability of our networks and associated data. Discover how they have actually compromised systems and created vulnerabilities in our daily lives. Understand how we can help detect and thwart cyber criminals who are using their common devices and create a safer cyber environment.

GLEN MILLS Lieutenant, Burlington Police Department

MONITORING SOCIAL MEDIA IN REAL TIME FOR SITUATIONAL AWARENESS

The Future is Now: Social Media in Real Time is spawning revolutions, influencing elections and spreading truth and misinformation to millions of people instantly. This is for anyone who is concerned with the use of information before, during and after a crisis. The concept of “Non-Linear Hybrid Warfare” means that the future holds threats from an array of actors from nation-states to lone wolves. This presentation will better prepare you to find and counter those threats.


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SOCIAL CALENDARTUESDAY MAY 29

4:30PM – 5:30PM

EVENING RECEPTIONDon’t miss the BCM social event of the year with friends and peers in the industry! Compliments of the Disaster Recovery Institute Canada

WEDNESDAY MAY 30

7:30AM – 8:30AM

HOT BREAKFASTArrive early to enjoy a full hot breakfast! Compliments of the Business Continuity Institute

12:00PM – 12:50PM

MEET THE SPEAKERS LUNCHEONEnjoy lunch with your favourite Speaker!

5:00PM EVENING SOCIAL AT QUINN’S STEAKHOUSE & BARCome mix with friends and peers for an hour or all night!

Network with like minded

business continuity

professionals year-round

discussing trending topics.

Search “Continuity &

Resilience Today” to join our

LinkedIn Group.

Follow us on twitter @contunityRT for industry trending news for business continuity professionals

OFFICIAL MEDIA PARTNER THURSDAY AT

9AM EASTERN


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SCHEDULE AT-A-GLANCETUESDAY MAY 29

9:00AM -

10:00AMCreating your Career Mission Profile

RICHARD KINCHLEA, Chair, Emergency Management & Public Safety, Centennial College

10:00AM -

11:00AMGetting your Foot in That Door

EDWARD IP, Enterprise Business Continuity Management Specialist, BMO

11:00AM -

12:00PM

Climbing the Continuity Career Ladder for Students – How to Work Your Way to the Top!

SUZANNE BERNIER, President SB Crisis Consulting

9:00AM -

12:00PM

WORKSHOPS

Business Impact Analysis – BIA 100

ANN WYGANOWSKI, Instructor DRI Canada

A Guided Tour of the BCI’s 2018 Good Practice Guidelines

DES O’CALLAGHAN, O’Callaghan Consulting

12:45PM OPENING REMARKS

1:00PM -

2:00PM

A HACKER’S VIEW OF CRITICAL INFRASTRUCTUREROBERT BEGGS, President, DigitalDefence

2:45PM -

3:35PM

Increasing the Resilience of your

OrganizationLYNNDA NELSON,

President, ICOR

Cyber Security and Crisis Management: Lessons

Learned from IntegrationDOUGLAS GRANT, Senior Emergency

Management Analyst, Calian

Aligning Private Sector Resilience with National

and International Resilient Priorities

RODNEY YIP, Steering Committee

Member, Canada’s Platform for Disaster Risk Reduction

3:40PM -

4:30PM

Be more Resilient by using your BCP for

smaller Incidents and Interruptions

MARIE-HÉLÈNE PRIMEAU, Vice-President, Premier Continuum

Business Impact Analysis Relevance to

Disaster RecoveryDENNIS LENARD,

Senior Technical Disaster Recovery and Business

Continuity Consultant, CGI

Building Resilient Organizations on

Shaky GroundMARY SUE CRITCHLOW,

Practice Leader, Critchlow Limited

4:30PM -

5:30PMEVENING RECEPTION Compliments of the Disaster Recovery Institute Canada

STUDENT PROGRAM


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7:30AM -

8:30AMHOT BREAKFAST – EXHIBITS OPEN

Compliments of the Business Continuity Institute

8:30AM -

9:30AM

BCM PROGRAM TRENDS – WHAT ARE THE MOST SUCCESSFUL PROGRAMS DOING RIGHT?

CHEYENE MARLING, EVP People Solutions & Program Analytics, Firestorm Solutions, LLC

10:15AM -

11:05AM

Enhancing Psychological Resilience in the

WorkplaceSAMANTHA BROOKS,

Research Psychologist, King’s College London

Evolving Global Militancy/Terrorism Threats

– Business as UsualPAUL DOUCET,

Regional Security Manager, Security Solutions, Canada,

International SOS & Control Risks

Improving the Practice of Continuity through

Inter-Disciplinary Understanding

RONALD (RON) ANDREWS, Senior BCP Manager,

Government of Manitoba

11:10AM -

12:00PMNEW SESSIONS, TOPICS AND SPEAKERS TO BE ANNOUNCED SOON!

12:00PM –

12:50PM MEET THE SPEAKERS LUNCHEON

12:50PM –

1:30PM2018 AWARDS & RECOGNITION

1:30PM -

2:30PM

TOMORROW’S WEATHER FORECAST: WARMER, WETTER AND WILDER

DAVID PHILLIPS SENIOR CLIMATOLOGIST, ENVIRONMENT AND CLIMATE CHANGE CANADA

3:15PM -

4:05PM

Lessons Learned from Hurricane Harvey – Mass

Care on a Catastrophic Scale

DEE GRIMM, Director of Business

and Program Development, BCFS Health and Human Services

Building Blocks of Resilience - Validation

EditionEDWARD IP,

Enterprise Business Continuity

Management Specialist, BMO

TBD

4:10PM -

5:00PM

Advancing Continuity in a Hospital Setting: Putting

Lessons Learned into Action

KEVIN MALONEY, Manager, Risk Operations

& Emergency Management, Trillium Health Partners

Climbing the Continuity Career Ladder for

Millennials – How to Work Your Way to the Top!

SUZANNE BERNIER, President, SB

Crisis Consulting

Extended Crisis: Turbocharger or Handbrake

for your BCM program?GLEN REDSTALL,

Manager of Business Continuity & Emergency

Management, Inland Revenue (New Zealand)

5:00PM EVENING SOCIAL AT QUINN’S STEAKHOUSE & BAR

SCHEDULE AT-A-GLANCEWEDNESDAY MAY 30

SCHEDULE AT-A-GLANCEWEDNESDAY MAY 30


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FEATURED SPEAKERS

SCHEDULE AT-A-GLANCETHURSDAY MAY 31

8:30AM -

9:25AM

The Internet of Things: The Biggest Risk You Haven’t Considered

ALAN BERMAN, President, DRI Foundation

Emergency Management, Incident Management, Business

Continuity Management… The Trifecta of Resilience

SHANNON WALTER, Enterprise Risk Manager, ISM Canada

9:30AM -

10:25AM

When the disaster hits, what comes next - a practical experience

arising from a perfect stormMARK MORENCY, Sr. Vice President,

Financial Institution Practice Leader, Arthur J. Gallagher Canada Ltd.

AGATA JAMROZ, Director, Enterprise Insurance Risk Management, Royal Bank of Canada

Monitoring Social Media in real time for

Situational AwarenessGLEN MILLS,

Lieutenant, Burlington Police Department

11:00AM -

12:15PM

CLOSING PANEL SESSIONBringing it All Together – To Keep Moving Forward!Join us for a lively, interactive discussion panel of BCM practitioners who want to share their lessons identified and key learning’s from the conference. These will be valuable opinions and perspectives which can help us supplement our knowledge toward supporting our strategic and tactical planning efforts, enhance our overall approach to continuity of operations and improving resilience, as well as implementing in our organizations. Your thoughts and key take-away’s are part of this interactive process!

* To be announced – an Award winner from BCI Americas and from DRI Canada to be included on this Panel!

1:00PM -

4:00PMWORKSHOPS

PANELISTS*CHEYENE MARLING, EVP People Solutions & Program AnalyticsFirestorm Solutions, LLC

DENISE BLINN, IMS Project Coordinator, Province of Ontario

ALEX FULLICK, HostPreparing for the UnexpectedVoiceAmerica Internet Talk Radio

Should EXTREME WEATHER considerations be mainstreamed into BCM Planning? (Find out Wednesday at 1:30pm-2:30pm)

What are the differentiating

factors between an

IMMATURE program and a

MATURE program?

(Find out Wednesday at

8:30am-9:30am)

Business Continuity Awareness – BCA 100

ANN WYGANOWSKI, DRI Canada Instructor

Preparing your Organization to meet Today’s Challenges

in Risk Management, Business Continuity and

Program Validation

GEARY SIKICH, Principal, Logical

Management Systems Corp.

Integration of ICS into Resumption Plans

Workshop

GARTH TUCKER, Acting Manager,

Business Continuity & Emergency Management, City of Regina


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