collaboration in manufacturing value chain

Enterprise Collaboration in

Manufacturing Value Chain

2 © Happiest Minds – Confidential

Contents

Challenges in Manufacturing Industry

Collaboration driving forces

Trends in Manufacturing

Business scenarios

Advantages


Challenges for Manufacturing

• Achieve concurrency in all operations • Integrate human and technical resources to enhance workforce

performance and satisfaction • Instantaneously transform information gathered from a vast array of

sources into useful knowledge for making effective decisions • Reduce production waste and product environmental impact to "near zero" • Reconfigure manufacturing enterprises rapidly in response to changing

needs and opportunities • Develop innovative manufacturing processes and products with a focus on

decreasing dimensional scale

Source IDC


“ Enterprise Collaboration is a process in which

the right people connect with the right

expertise or information at the right time to

drive the right business decision ”

Enterprise Collaboration


Collaboration – Driving forces

Collaboration

Employees

Customers

Partners

Vendors

Four major trends that make enterprise collaboration increasingly vital for success are:

1. Globalization

2. Increased Specialization

3. Innovation Imperatives : Collaboration is reported to ‘accelerate the pace of innovation in three key ways:

– By promoting real-time organizational awareness of opportunities for innovation;

– By shortening the cycle time for experiment conception and design

– By tapping the power of grassroots participation to drive acceptance, adoption & expansion of ideas

4. Distributed Expertise and Partnerships

360o Collaborative View


Collapsing of Boundaries between Production and Enterprise Systems


Business Scenarios


Collaboration platform for

• Sales Operations Planning

– Visibility to planning and operations for pipeline, time to delivery, engaging with engineering team

– Collaboration for planners & buyers

• Engineering and Design team:

– Cross functional design collaboration

• New product ideation platform across cross functional teams

• Executive decisions dissemination

• Field service collaboration with designers, planners and buyers - inputs to any design change, performance feedback

Business Scenarios


Collaboration

CustomersEmployees

Channel Partners Vendors


Business Scenarios

Collaboration platform for

• Vendor collaboration with design teams and planners

• Engineering collaboration for ECN.

• Discussion forum for vendors

• Capacity planning, enhancements and audits

• PO orders, status and other trx. ( Integrated with eBS )


Collaboration

Employees

Customers

Partners

Vendors


1. Outsourced management costs: As outsourcing trends increase, so do the costs of managing these arms-length relationships. Enabling collaboration across the extended enterprise can both reduce such costs (e.g., miscommunication, re-work on products, and missed deadlines) and enable greater effectiveness.

2. Being wrong early, being right more often: The ability to quickly test new ideas and make necessary iterations is a strategic advantage. ‘Fast-to-failure’ is often as important as ‘fast-to-success’ in today’s demanding marketplace, where a 40% success rate is considered exceptional.

3. Reducing error rates and re-work time: An estimated 35% of all scientific, marketing, engineering and sales research dollars are wasted in re-work. Even a modest 10% reduction in re-work through improved collaboration would result in millions of dollars in cost savings for most medium or large enterprises.

4. Becoming the first in licensing new technology, thus strengthening the innovation pipeline 5. Discerning new trends owing to tighter collaboration with field resources6. Driving increased employee engagement and satisfaction - which leads to increased employee and

customer loyalty.

Business Advantages


Happiest Minds - Customer Centricity Framework

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collaboration in manufacturing value chain

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