colman walsh - camp digital 2016

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  • 1

    @colmanw

    Hello

  • 2

  • 3

  • 4

    Ireland: the user experience

  • 5

    Countries are complicated

  • 6

    Jrgen Habermas

  • 7

    State love

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    Folk love

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    Folk love

  • 10

    State love v folk love

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    Bridge (Sweden)

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    Bridge (Sweden)

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    Bridge (Ireland)

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    Bridge (Ireland)

  • 15

    Cycling (Holland)

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    Cycling (Holland)

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    Cycling (Holland)

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    Cycling (Ireland)

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    Cycling (Ireland)

  • 20

    Buses (everywhere)

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    Buses (everywhere)

  • 22

    Buses (everywhere)

  • 23

    Buses (Ireland)

  • 24

    Litter (Ireland)

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    Litter (Ireland)

  • 26

    Post codes (everywhere)

    133 Jasper PlaceSan Francisco CA 94133-3319

  • 27

    Post codes (everywhere)

    133 Jasper PlaceSan Francisco CA 94133-3319

  • 28

    Post codes (everywhere)

    133 Jasper PlaceSan Francisco CA 94133-3319

  • 29

    Post codes (everywhere)

    140 Jasper PlaceSan Francisco CA 94133-3320

    133 Jasper PlaceSan Francisco CA 94133-3319

  • 30

    Post codes (everywhere)

    66 Masbro RoadLondonW14 0LT

  • 31

    Post codes (everywhere)

    66 Masbro RoadLondonW14 0LT

    45 Masbro RoadLondonW14 0LU

  • 32

    Post codes (Ireland)

    ThorndaleMontenotteCork

  • 33

    17 Thorncliffe ParkDublinD14 R262

    Post codes (Ireland)

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    17 Thorncliffe ParkDublinD14 R262

    Post codes (Ireland)

  • 35

    17 Thorncliffe ParkDublinD14 R262

    Post codes (Ireland)

    19 Thorncliffe ParkDublinD14 Y209

  • 36

    17 Thorncliffe ParkDublinD14 R262

    Post codes (Ireland)

    D14 R261

  • 37

  • 38

    Post codes (Ireland)

  • 39

  • 40

    Lessons

  • 41

    Lesson #1: channel state love

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    Channel state love

  • Folk love

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  • State love

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    Channel state love Build consensus about what matters most Using research

  • Research data + insights

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    7%8%

    10%

    11%

    29%

    35%

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    75

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    April May June July

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  • 47

    Lesson #2: beware the jobsworth

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    Lesson #2: beware the jobsworth

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    Beware jobsworths Identify them and crush them Stakeholder management Consensus building Research + research data

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    Lesson #3: design for users

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    Dont design for yourselves Design for your users Build the case using research + research data

  • 54

    Lesson #4: be committed

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    It can be a long, hard road Fight the good fight Dont expect it to be easy

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    Lesson #5: dont be a

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    Lesson #5: dont be a d*ckhead

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    Lesson #5: dont be an a**hole

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    Lesson #5: dont be a fool

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    Lesson #5: dont be a gobshite

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    Lesson #5: be humble, follow conventions

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    Ireland

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    uxtraining.com/manchester

    Thanks!