Atlantic City Convention Center and Borgata Hotel Casino & Spa, Atlantic City, NJ

Register now at: nrccshow.comRegister online: nrccshow.com

Register now online! See inside for details

NRCCSHOW.COM414 River View PlazaTrenton, NJ 08611

2015OCTOBER 5-7

Program Schedule

Monday, October 5, 2015

2:00 PM – 5:00 PM

Registration

4:00 PM – 6:00 PM

Inbay & Self-Service Program: Covering all Basics

From inbay automatics to traditional self serves, this panel of seasoned operators will tackle innovations and trends in this market. Come armed with questions and get ready to take home a lot of great information on how to make your wash more profi table and effi cient! Moderator: Dave DuGoff , College Park Car Wash,

College Park, MD. Panelists: Dan Callihan, Glen Burnie Car Wash, Glen Burnie, MD;Robert Greene, Car Wash Express, Kingsland, GA; Paul Ferruolo, Mr. Sparkle Car Wash, S. Windsor, CT; Tim Jones, Champion Car Wash, Nashville, TN.

4:00 PM – 6:00 PM

Conveyorized Program: Hiring and Training the Right People

Auto Bell’s Pedro Briceno will share the ins and outs of eff ective hiring that will translate into long-term employees and increased profi tability. Speaker: Pedro Briceno, Management Development Coordinator, AutoBell.com.

Tuesday, October 6, 2015

7:00 AM – 6:30 PM

Registration

7:00 AM – 8:45 AM

Early Bird Panel & BreakfastA panel of seasoned operators will answer any and all questions relating to carwashing. Year after year this seminar receives the highest reviews. Start accumulating your questions now and be prepared to walk away with great information and direction. Moderator: Bob Katseff , Turnpike Car Wash,

Peabody, MA. Panelists: Paul Vercollone, Briteway Car Wash, Duxbury, MA; Dave Comalli, Patriot Car Wash, Lee, MA; Doug Rieck, Magic Wash, Manahawkin, NJ; Mike Conte, Rain Tunnel, Long Branch, NJ.

9:00 AM – 9:45 AM

Straight Answers on PCI & EMV by Independent Consultant Cliff Gray

This session will demystify PCI compliance and the October credit card liability shift through the eyes of an independent consultant and expert in network infrastructure, platform and software architecture, system security and compliance. This is a must-see seminar packed with timely information to help your

wash get and stay in compliance and better navigate the challenges of credit card acceptance. Speaker: Cliff Gray, Principal with Gray Consulting. www.grayconsulting.com

10:00 AM – 10:45 AM

Theft Prevention & Security at the WashVirginia Car Wash Industries’ Mike and Heather Ashley will share traditional and “new age” ways to steal as well as what you can do to prevent it. Mike will draw on his years of law enforcement experience and as a car wash owner. The Virginia

State Police Crime Prevention Unit has contributed information that will help you. The bad guys already know what to do, so you can’t aff ord to miss this seminar.Speakers: Mike Ashley & Heather Ashley, Virginia Car Wash Industries.

11:00 AM – 11:45 AM

Keynote Address with John Rodenhausen: The Chesapeake Bay, We All Benefi t From Clean Water

Speaker: John Rodenhausen, Maryland Director of Development for the Chesapeake Bay Foundation (CBF) Annapolis, MD, cbf.org. As Director of Development, Rodenhausen supports CBF’s environmental education, restoration, advocacy and litigation programs as educator, fundraiser and

boat captain with more than 25 years on the water. He brings a unique perspective as a veteran of the CBF’s conservation programs to discuss the state of the Chesapeake Bay watershed and the economic value of its resources. He even educates youth on a skipjack, a traditional fi shing boat used on the Bay for oyster dredging, about the merits and impact of the Bay that covers parts of six states including New York, Pennsylvania, Delaware, District of Columbia, Maryland, Virginia and West Virginia. His message is timely and hits close to home.

12:00 PM – 1:15 PM

Awards LuncheonThe luncheon includes the presentation of the 2015 NRCC Most Distinguished Person Award and the 2015 NRCC Hall of Fame Award.

Atlantic City Convention Center and Borgata Hotel Casino & Spa Register now at: nrccshow.com

2015OCTOBER 5-7

1:30 PM – 6:30 PM

Exhibits Open

7:00 PM – 9:00 PM

Welcome Reception hosted at The Borgata sponsored by ICS

Join your friends and colleagues at the Borgata’s “28 West” for a fabulous private reception in this euro-inspired piano and cocktail bar featuring

specialty drinks, craft beers and small bites. Enjoy the lively piano bar and kick back for a great evening with fellow attendees hosted by Innovative Control Systems of Wind Gap, PA.icscarwashsystems.com.

Wednesday, October 7, 2015

7:00 AM – 8:45 AM

The Future of CarwashingIndustry innovator and President of Sonny’s Enterprises, Inc., in Tamarac, FL, Paul Fazio will share his thoughts on three key areas facing the future of carwashing: • A fi ve-year outlook for tunnel and inbay operators; • The changing client types (operators vs.

investors/the “new” competition) and; • New car issues. This lively and frank discussion is a must-see and will help you better position your wash moving forward. Speaker: Paul Fazio, President, Sonny’s Enterprises, Inc.

9:00 AM –10:15 AM

Balancing Great Service & Sales to Maximize Revenue

Chris Brown is a principal with Myrrh Consulting, who has been working exclusively with Buff alo, NY-based Delta Sonic, as well as 60 large and small carwash entities across the country. He will share his expertise on how to balance service and sales to maximize revenue while still providing an enjoyable “experience”

that keeps customers coming back to the wash. He will share the Top 5 service management mistakes, how to avoid them, and then explore today’s changing, and often challenging, customer. Speaker: Chris Brown, Principal, Myrrh Consultingmyrrhconsulting.com

10:30 AM – 2:30 PM

Exhibits Open

Borgata off ers NRCC $89 room rate!The Borgata Hotel Casino & Spa has been selected as the 2015 host hotel. Single room rates are $89 +tax and double rooms are $109 +tax per night. The rates include:• Complimentary high speed in-room Internet• Complimentary access to the hotel’s fi tness facility

To make your reservation call 609-317-1000 or go online to http://bit.ly/1HLEXXa. Use Group Code GBCAR15. Rooms will be available at this discounted rate until September 4, 2015, or until the block sells out, whichever comes fi rst.

WE’RE GROWING! Moving to the Atlantic City Convention Center (ACCC) has enabled us to grow our fl oor space to more than 300 exhibits! Manufacturers and distributors from the Northeast and beyond will be on hand to introduce you to the newest innovations to make your business more effi cient, profi table and successful. The NRCC wants to provide the best trade show experience of your year!

Register online: nrccshow.com

Associations

2015 HOST ASSOCIATIONMid-Atlantic Carwash Association

Connecticut Carwash Association

New York State Car Wash Association

Car Wash Operators of New Jersey

New England Carwash Association

Registration FeesConvention Through StartingPackage Options Sept. 28 Sept. 29

Full Convention Package BEST VALUE $275 $350Includes Welcome Reception, all seminars, networking events & exhibit fl oor

Spouse’s Package $200 $275Includes Welcome Reception, all seminars, networking events & exhibit fl oor

Tuesday Package $225 $275Includes Welcome Reception, all seminars, networking events & exhibit fl oor on Tuesday

Wednesday Package $100 $150Includes all seminars & exhibit fl oor on Wednesday

Through StartingA La Carte Options Sept. 28 Sept. 29

Monday Seminar $95 $120Inbay & Self-Service Program

Monday Seminar $95 $120Conveyorized Program

Tuesday Early Bird Panel & Breakfast $55 $75

Tuesday Seminar $55 $75Straight Answers on PCI & EMV

Tuesday Seminar $55 $75Theft Prevention & Security at the Wash

Tuesday Keynote $70 $90The Chesapeake Bay, We All Benefi t from Clean Water

Tuesday Awards & Luncheon $55 $75

Tuesday Trade Show Pass $30 $45

Tuesday Reception at Borgata $75 $100

Wednesday Seminar & Breakfast $55 $75Future of Carwashing

Wednesday Seminar $55 $75Balancing Great Service

Wednesday Trade Show Pass $30 $45

PLATINUM SPONSORS

Atlantic City Convention Center and Borgata Hotel Casino & Spa Register now at: nrccshow.com

2015OCTOBER 5-7

GOLD SPONSORS

SILVER SPONSORS

BRONZE SPONSOR