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Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon ([email protected]) Regulatory Specialist, Regulatory and Planning Superintendence National Telecommunications Agency (ANATEL) – Brazil ITU-T Q8/11 Associate Rapporteur Combating Counterfeit and Substandard ICT Devices (Geneva, Switzerland, 17-18 November 2014)

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Page 1: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil

João Alexandre Zanon ([email protected])Regulatory Specialist, Regulatory and Planning Superintendence

National Telecommunications Agency (ANATEL) – Brazil ITU-T Q8/11 Associate Rapporteur

Combating Counterfeit and Substandard ICT Devices

(Geneva, Switzerland, 17-18 November 2014)

Page 2: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Outline

• Introduction

• SIGA Project

• SIGA Challenges

• Blocking the entrance of Counterfeit Devices.

• Importance of CA Policy

• Multi Layer Initiative

• What we should look for

Page 3: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

3

General Statistics

Mobile Broad. Acc. Mobile Acc. Population -

50,000.00

100,000.00

150,000.00

200,000.00

250,000.00

300,000.00

79,507.36

271,100.00

201,774.00

VIVO28.78%

CLARO24.95%

TIM26.91%

OI18.53%

Others0.83%

Mobile Market Share

Mobile Density

Pre-Paid

Contract

0% 20% 40% 60% 80% 100% 120% 140% 160%

134.4%

77.0%

23.0%

Geneva, Switzerland, 17-18 November 2014

Page 4: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Geneva, Switzerland, 17-18 November 2014

4

SIGA - Sistema Integrado de Gestão de Aparelhos.

• O “Sistema Integrado de Gestão de Aparelhos – SIGA” aims to control counterfeit, cloned and unauthorized mobile devices.

• The project is based on Anatel Regulatory framework that dictates that operators can only allow on the network authorized devices.

• The Project is lead by Anatel with the participation of all relevant actors (Anatel, Operators, ABR-Telecom, Manufactures, GSMA, among others).

• The system is operated by ABR-Telecom and is active since march 2014 collecting the relevant information from all mobile networks on Brazil.

• The system is generating the reports and alarms necessary to map the Brazilian scenario so that Anatel can define the next actions.

Page 5: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Geneva, Switzerland, 17-18 November 2014

5

SIGA Premises

• Centralized solution: built jointly and integrated to all Brazilian mobile operators;

• Automated solution: allowing the input of information with low human intervention;

• Scalable, Dynamic and Flexible: expandable system, rules adjusted over time;

• Multiple sources of info: CDRs, operators systems, international databases;

• Reliable and secure: Minimize impacts on regular end users;

Page 6: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Geneva, Switzerland, 17-18 November 2014

6

SIGA Workflow

Consumer use the

device on the

network

System receive

network key informations

System generate alarms to operator

Operator take the necessary

actions

Authorized Devices

Database

query

Page 7: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Geneva, Switzerland, 17-18 November 2014

7

Challenges Faced on SIGA

• Identification and definition of actions for for each scenario.

• Reduce end-user impact.• Construct a reliable reference database.• Define Legacy Terminal actions.• Actions effective only on terminal already on

the network.• How to control the entrance of

Counterfeit?

Page 8: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Blocking the entrance of Counterfeit Devices.

8Geneva, Switzerland, 17-18 November 2014

Page 9: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

CA Policy Importance

9Geneva, Switzerland, 17-18 November 2014

Page 10: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Geneva, Switzerland, 17-18 November 2014

10

Multi Layer Initiatives

• National: Brazil SIGA and Custom Integration.• Regional: CITEL CCPI Correspondence Group

on Counterfeit terminals discussions.• International– ITU Actions:

• PP14 Resolution on Counterfeit.• ITU-T SG11 (Q8/11) Technical Report.• ITU-D interaction with ITU-T to implement the

necessary actions on developing countries.• Cooperation with other organizations.

Page 11: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

What we should look for

11

• Multi Level Actions and Cooperation.• Bilateral and Regional cooperation.• International best-practices and recommendations.

• Reduce End-user impact (Good Faith user)• Good user communication is crucial.• Weave for legacy terminal (turnover).

• National multiple actions to combat Counterfeit• Structured CA Policy and Custom Integration.• Solution to Remove Counterfeit from the network.

• Reliable reference databases to our solutions• Secure unique identifier (IMEI) – PP14 Res. Counterfeit

Geneva, Switzerland, 17-18 November 2014

Page 12: Combat of Counterfeit, Substandard and Unauthorized ICT devices in Brazil João Alexandre Zanon (zanon@anatel.gov.br) Regulatory Specialist, Regulatory

Thank You!Any Questions?

João Alexandre [email protected]