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    Simultaneous Revolutions

    The

    Business

    New

    Competitors

    New Political

    Agendas

    New Technologies

    New Employeesand New Values

    Increasing

    Customer Expectation

    New Rules

    of Competition

    Industry Structure

    Changes

    New Regulatory

    Environment

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    Systematic Approach to IS

    Vision

    Strategy

    Tactics

    Business Plan

    Competitive Options

    Roles, Roles, and Relationships

    Redefine/Define

    Telecommunications as the Delivery Vehicle

    Success Factor Profile

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    Three Roles of IS

    Efficiency

    Effectiveness

    Competitive Advantage

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    Three Roles of IS

    Efficiency Doing things better overall

    Effectiveness Doing better things within the organization

    Competitive Advantage Doing better and new things for the

    customer

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    Business Competitive

    Environment

    The global market will come to you, if you dont

    come to it.

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    Competition Can Be

    Local

    Regional

    National International

    Going to be taking a look at competition,defining it and then focusing on global

    competition.

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    Why Do We Care?

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    What Is Competitiveness?

    The degree to which a nation can, under free and fair market

    conditions. Produce goods and services that will meet the test

    of international markets while simultaneously maintaining or

    expanding the real income of its citizens

    Three Inputs to improving domestic performance

    Human Resources

    Capital Technology

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    Competitiveness: A Link to National Goals

    Human

    Resources

    Capital

    Technology

    Improved

    Domestic

    Performance

    More and

    Better Jobs

    Increased

    Standard of

    Living

    Stronger

    National

    Security

    Decreased

    Budget

    Deficit

    Trade

    Policy

    New

    Competition

    Increased

    World Market

    Competitiveness

    Reduced

    Trade

    Deficit

    Figure 2-1

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    How does a company gain a

    competitive advantage?

    Provide a value to customers

    Real

    Perceived

    Knowing/Understanding

    - Products- Customers

    - Competitors

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    International Competitive Advantage

    The way companies achieve competitive

    advantage in the global industry is based on

    the role played by the home nation.

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    The Diamond National Advantage

    Firm Strategy,

    Structure and

    Rivalry

    Factor

    Conditions

    Demand

    Conditions

    Related and

    Supporting

    Industries

    Chance

    Government

    Fig. 2-2

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    The Governments Role

    Catalyst

    Challenger

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    Business CompetitiveEnvironment

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    1. The definition of competitiveness.

    2. The key elements of competitive advantage.

    3. The role of the nation relative to companiesthat compete successfully on a global basis.

    4. The role of government within a nation.

    While contemplating the idea that information

    technology could make a difference.

    Position Some Important Factors

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    Competitiveness is the Pivotal

    Business Issue

    in the 21st Century

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    Global Economy

    Why the emphasis on globalization and

    the importance of global competition?

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    The global market will come toyou, if you dont go to it.

    Business Environment

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    An Essential Roadmap?

    Do nations, companies and individuals need to build

    wealth in a knowledge-based global economy?

    How significant in creating wealth are breakthroughtechnologies in microelectronics, biotechnology, new

    materials, telecommunications, robotics, and

    computers?

    Do these factors explain why relatively new

    industries are growing explosively and existing

    industries are being transformed?

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    Michael Porter Contributions

    1985 - Presidential Commission and

    Competitiveness Definition

    1987 - Competitive Model and Value Chain

    1990 - Competitiveness of Nations Study

    Present - Institute for Strategy and Competitiveness,

    Harvard Business School

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    Competitiveness Definition

    The degree to which a nation can, under

    free and fair market conditions, produce

    goods and services that will meet the test ofinternational markets while simultaneously

    maintaining or expanding the real income

    of its citizens.

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    How Does a Company Compete?

    If the bottom line to a business is

    profit, then the top line is value to

    customer.

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    A Good Optional Strategy?

    To produce quality products and

    services through effective leadershipof skilled employees using advanced

    methods through the innovative use

    of technology.

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    A Good Competitor:

    1. Knows its products and services.

    2. Knows its customers.

    3. Knows its competitors.

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    Competitiveness of Nations

    The striking internationalization of competition

    in the decades after World War II has been

    accompanied by major shifts in the economic

    fortunes of nations and their firms.

    1. How did this happen?

    3. What can companies and countries do with this

    knowledge?

    2. What can one learn from this?

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    Competitiveness of Nations

    Why (how) are companies in a

    particular nation able to gain adominant competitive position in

    a specific industry against the

    worlds best competitors?

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    Competitiveness of Nations

    Helps to anticipate from which country future

    competition is likely to come from?

    Helps to understand at least in basic terms the

    types of companies that will be primary

    competitors?

    Could help to anticipate what could be their

    primary competitive strategies?

    The point of all of this:

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    Organizations Compete

    Within Industries

    What is the role of the nation?

    Nations do not compete!

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    Porter Companies and Industries

    Economists Unit Cost of Labor Adjustedfor Inflation

    Politicians Balance of Payment

    Companies The Right Strategies toCompete in Global Markets

    Previous Basis of Competitive Analysis

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    The industry was the basic unit ofanalysis.

    Industries are organizations that

    directly compete with each other.

    Some industries are well-defined,while others are not.

    To Understand Competitiveness

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    The role of the nation has

    increased as competition has

    shifted more to the creation and

    assimilation of knowledge.

    A Major Message

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    The ways that firms achieve and

    sustain competitive advantage in

    global industries provide the necessary

    foundation for understanding the role

    of the home nation in the process.

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    Firm Strategy,

    Structure andRivalry

    Factor

    Conditions

    Demand

    Conditions

    Related and

    Supporting

    Industries

    Diamond of National Advantage

    Chance

    Government

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    Natural Resources

    Labor Pool

    Interest Rates and Currency Value

    Economies of Scale

    Competitive Success Is Not the Direct Result of:

    . . . Traditional Economic Thinking

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    The nations position in factors of production

    that are prerequisites to compete in a specific

    industry.

    Infrastructure

    People Skills and Training

    Factors Unique to a Specific Industry

    A nation usually does not inherit but creates

    the most important factors.

    Factor Conditions

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    Physical Resources:

    Abundance, quality, accessibility and cost of

    land, water, minerals, timber, hydroelectric

    power, etc.

    Climatic conditions.

    Location and geographic size.

    Time zone re: global communication.

    Factor Conditions

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    Infrastructure: Type, quality, and user cost.

    Transportation

    Communication

    Mail/freight Delivery

    Health Care

    Schools Housing Stock

    . . .Quality of life--to live and to work.

    Factor Conditions

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    Capital Resources: (Amount and cost of

    money)

    Secured Debt

    Unsecured Debt

    Equity and Venture Capital

    Savings Rate

    Tax Incentives

    Fiscal and Monetary Policies

    Factor Conditions

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    Knowledge Resources: Scientific, technical and

    market knowledge that pertains to goods and

    services.

    Universities

    Government Research Facilities

    Private Research Facilities

    Business and Scientific Literature

    Market Research Databases

    Trade Associations

    Factor Conditions

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    Human, knowledge and capital

    factors are mobile.

    Other elements of the diamond

    are more important to explaininternational success.

    Factor Conditions

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    Competitive advantage from

    factor conditions depends onhow effectively and efficiently

    they are mobilized and

    deployed in the economy.

    Therefore

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    The sophistication of customer demand.

    The more demanding the local buyers the

    better to hone the global competitiveness ofhome-based companies..

    The local market provides an early picture of

    the emergence of buyer needs.

    This factor is a major positioner for success.

    Demand Conditions

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    Successful companies need suppliers who are:

    1. Home-based.

    2. Competitive on an international level.A close relationship with suppliers contributes

    to innovation and upgrading of products.

    Prompts a range of interconnected suppliers

    that are all internationally competitive.

    Related and Supporting

    Industries

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    The way in which companies arecreated, managed and choose to

    compete domestically.

    First Strategy, Structure and

    Rivalry

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    Study Findings:

    Company and individual goals vary.

    No one management style is universally

    appropriate.

    Differences in background of CEO and

    different company structures.

    Company structures are different. Contrasts in people motivation to work and

    learn.

    Career choices of the best students varies.

    Firm Strategy, Structure and Rivalry

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    Firm Strategy, Structure and Rivalry

    Italy

    Joined the ranks of advanced nations in the past two decades.

    Overall growth in world export share was second only toJapan.

    Illustrates the power of a growing alignment between national

    circumstances and the shifting demands of modern globalcompetition.

    Benefited from a shift from standardized, mass-produced

    products toward more customized, higher-style, higher-

    quality goods. In many cases style was combined with investment in state-

    of-the-art production equipment.

    Achieved advantage based on segmentation, differentiation

    and process innovation.

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    Serve as a challenger and catalyst to companies to

    compete successfully:

    Focus on specialized factor creation.

    Avoid intervening in capital factor and currency markets.

    Enforce strict product, safety and environmental

    standards.

    Limit cooperation among industry rivals.

    Promote goals that lead to sustained investment.

    Deregulate competitors.

    Enforce domestic antitrust policies.

    Reject managed trade.

    Role of Government

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    Eveready Batteries

    Employs 350 people in Kenya.

    40% of Eveready batteries sold in Kenya arecounterfeit.

    If this continues, the company will terminate itsoperation in Kenya.

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    Kenya

    80% of counterfeit goods are estimated to come

    from China.

    The business community blames much of theirtroubles on high costs, such as power and water,

    and government corruption.

    The government run port of Mombasa is notorious

    for bribery and kick-backs.

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    Companies gain an advantage

    against competitors by respondingto pressures and challenges.

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