comfort step by step - a training guide · lamps, you can also use leds with a series 1 to 2.7 k...

29Phone Type 3 - Alarm Message . . . . . . . . . . . . . . .

28Phone Type 2 - Pager . . . . . . . . . . . . . . . . . . . . . . . .

27Phone Type 1 - Voice Phone . . . . . . . . . . . . . . . . . .

27Phone Type 0 - No Phone . . . . . . . . . . . . . . . . . . . .

27Phone Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

25Programming Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . .

23Dialing Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23Arming to Day and Night Modes . . . . . . . . . . . . . . . . . . . . . . . . .

23Switching Off an Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22Arming to Away Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22Doing a Walk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

20Zone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19Engineer Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19Section 4 Basic Programming - Security . . . . . . . . . .

18Mailboxes and User Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17Program Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16Using the Local Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15Indicator LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12Other Function Keys . . . . . . . . . . . . . . . . . . . . . . . . .

12Emergency Keys (2-key combinations) . . . . . . . . .

11One-Touch Arming . . . . . . . . . . . . . . . . . . . . . . . . . .

10Getting to Know the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10Section 3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . .

6Section 2 Hook-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4Section 1 Introduction to Comfort . . . . . . . . . . . . . . . . .

Comfort Step by Step - A Training Guide

1

62Action 99 for User Authorization on Keypad . . . . . . . . . . . . . . . .

60User Authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60Section 7 Users and Mailboxes . . . . . . . . . . . . . . . . . . .

58Warning Messages on Keypads . . . . . . . . . . . . . . . . . . . . . . . . .

57Action 91 (Voice Menu Shortcut) . . . . . . . . . . . . . . . . . . . . . . . .

56Using Function Keys to switch Outputs . . . . . . . . . . . . . . . . . . . .

55Programmable Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . .

55Number of Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

55Section 6 Keypad Programming . . . . . . . . . . . . . . . . . . .

53Home Control Menu for Other Functions . . . . . . . . . . . . . . . . . . .

52Grouping Appliances on the Home Control Menu . . . . . . . . . . . .

50Feedback Status on the Home Control Menu . . . . . . . . . . . . . . .

49Programming X10 . . . . . . . . . . . . . . . . . . . . . . . . . . .

47Home Control Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

46Vacation Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43Time Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

43Alarm Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42Security Mode Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

40Zone Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

38Programming Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37Responses and Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

37Section 5 Using Responses . . . . . . . . . . . . . . . . . . . . . . .

36Delay Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35Remote Arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35Away Arming Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32Selecting Phone Combinations for Alarm Types . . . . . . . . . . . . .

29Phone Type 4 - Monitoring Station . . . . . . . . . . . . .


2

84What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

83Selecting Siren Types for Alarms . . . . . . . . . . . . . . . . . . . . . . . .

82Modifying Dialout for Each Alarm . . . . . . . . . . . . . . . . . . . . . . . .

81Alert and Perimeter Zoning for False Alarm Filtering . . . . . . . . . .

81Section 11 Other Security Features . . . . . . . . . . . . . . .

79Daylight Saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

77Two-way X10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

76Sending Infrared Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

76Section 10 More On Home Automation . . . . . . . . . . . .

75More Than 1 Door Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

74Door Station as Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

73Door Station Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

73Opening the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

72Operation In Away Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

72Operation in Off, Night and Day Modes . . . . . . . . . . . . . . . . . . .

71Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

71Section 9 Door Station . . . . . . . . . . . . . . . . . . . . . . . . . . . .

69Creating a New Zone Type . . . . . . . . . . . . . . . . . . . . . . . . . . . .

67Changing Zone Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

67Default Zone Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

67Section 8 Doing More with Zone Types . . . . . . . . . . .

65Sign-in Tamper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

65Assigning Phones to Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . .

64Recording Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

63Leaving Memos for Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . .


3

SECTION 1 INTRODUCTION TO COMFORT

Comfort is one of the most powerful Security and HomeAutomation systems around. Programming by Keypad usingthe Voice Menu is unfamiliar to installers used to LCDKeypads, and some get the impression that it is difficult toprogram. In fact, Voice Menu Programming is easy to learnand apply. It allows remote programming and interrogationof a customers system with just your office or mobile phone,without needing a PC (PC upload/download is alsoavailable).. The aim of this little booklet is to guide thosewho can see the power and beauty of the Comfort Systembut don’t know where to start. This is a practical, hands-onself-training guide for the use, installation and programmingof the Comfort System, to be taken at your own pace. Atthe end, you should be able to install and program your firstComfort System, and you should have the tools to proposesolutions to your customers which involve more complex programming and design. We assume you have someexperience installing security systems, and are familiar withthe terminology used in alarms. It is preferable that youshould have read the Installation and User Manuals, but it isnot strictly necessary, as relevant parts from the variousmanuals are reproduced here where necessary. The materialin this manual can be found elsewhere in the otherdocumentation, but are presented here as training material,with practical examples at every stage. If you have not gonethrough the manuals, then you should do so after you havegone through this exercise.

What You Will Need

1 A Comfort panel with transformer, with 8 inputs andoutputs, and accessory pack containing terminal blocks,shunts, and end-of-line resistors.

2 2 Keypads

3 A handsfree telephone

4 Access to a telephone line. This may be a direct line or anextension of a PABX..

5 A Mobile phone or second telephone line to make andreceive phone calls

6 Several 12 V test lamps to test output activation. These areavailable from Cytech Technology. If you do not have 12V


4

lamps, you can also use LEDs with a series 1 to 2.7 Kresistor. 12V lamps do not need series resistors and do nothave polarity.

12V Lamp

12V Lamp

7 A Door Station (optional)

8 Local Expansion Module, 8 input/8 output (optional)

9 X10 one-way or two-way Interface and X10 Modules(optional)

10 Programming Worksheet. All the programming and defaultinformation is contained in this booklet. This is the mostimportant document in the whole set. Always keep it handyby your side.

11 Manuals for reference: Installation Manual , UsersReference Programming with Action Codes, ApplicationsManual.


5

SECTION 2 HOOK-UP

1 Make all connections before connecting power.

2 Insert a two pin terminal block with a wire to short theterminals into J4, which is the Tamper Input. this willprevent the 24 hour tamper alarm from being activated assoon as the power is turned on

3 Connect the shunts on each input zone in the “NoEnd-of-line” position, i.e. towards the terminal blocks. Thisallows you to connect contacts directly to the inputs,without any end-of-line resistors, even if you may use endof line resistors in actual installations. Either connectswitches to each zone or connect shorts across each input.

Zone

COM

Zone

N.C. Contact

JP3 to JP6JZ1..8Shunt on bottom end

4 Connect a terminal block with 2 lamps to theSRN-/12V/STR- terminal block. The lamps will indicatewhen the strobe and siren turn on


6

5 Connect the handsfree telephone to the TEL OUT terminalblock. Connect an incoming telephone line to the TEL INterminal block.

MJ1TEL IN

MJ2TEL OUT

Incoming TelephoneLine

To House phones

ComfortPCB

6 Open the Keypad housing by pushing a screwdriver into thetwo slots at the front bottom one at a time until the catch isreleased. Do Not apply too much force as this maybreak the catch. Separate the front and back housings by


7

pulling the top housing firmly away at the bottom edge.

Keypad

C B A

VOICE M IC KA KB 12V COM

KEY TONE (Remove for soft)

JP6 123

SW4Tamper Switch

JP7 - TAMP (Remove to enable)

JP5KPDS

SW1ID Selectors

Microphone

Loudspeaker

Volume Control

Connections to main PCB using(screeened cable)

7 Connect pairs of wires for kA/KB and 12V/Ground on theKeypad to the required terminal blocks in the Comfortpanel. Connect MIC and VOICE on the Keypad to DMIC andDSPKR1 respectively on the Comfort panel JP15 terminal


8

block

12V

S12V

KBKA

COM

COMFORT MAIN PCB

Important Comms LocationsNo. of Door Stations 1674No.of KomPads/Intercoms 1675Ensure JP5 is correctly inserted !

Keyp

ad 1

C

B

AVc

Mic

KA

KB

1 2V

Com

Keyp

ad 2

C

B

AVc

Mic

KA

KB1 2

V Co

m

8 Connect the transformer secondary to the AC IN terminals (if it not already connected.


9

SECTION 3 GETTING STARTED

This section is a brief introduction to the use and operationof Comfort. Skip this section is you are already familiar withthis and want to go on to the real serious stuff.

Power On

1 Apply mains power without the battery. Observe the redand Green LEDs on the main board while the system isgoing through its self-testing cycle. Both LEDs should turnon when power is first applied. After a second, the red ledshould turn off. After around 5 seconds, the green led whichwas on should go off for a second and turn on again. Thisindicates that the Voice system and the U4 NVM has beenchecked and is the correct version.

2 After 5 to 6 seconds, the Keypad should announce “SecurityOff”. This shows that everything is working and theconnections are made correctly.

Getting to Know the Keypad

1 Press 1234 # on the Keypad. You should hear the UserVoice Menu,

Welcome, Security Off Press 1 to Arm Security System2 for Messages3 for Security System Menu5 for Voice StationPress # to End

2 Play around by pressing the keys as instructed by the voicemenu to activate the many submenus. To get an idea ofwhat is available in the User Voice Menu, look at theUser/Program Voice Menu booklet, which shows theflowchart as well as detailed descriptions off all thesubmenus items. This menu is what you will hear if you callhome and sign in with your code after Comfort answers thephone.. Note that you can interrupt the menu at any timeto select the next menu, without waiting for the voice tofinish. Use the volume adjustment knob at the right side toset the volume to a comfortable level


10

3 End the Menu by pressing the F (bottom right) key at anytime. Comfort says “Thank You, Goodbye”. Not only isComfort intelligent, it is also polite!

Tips for Navigating through the Voice Menusw The Voice Menu gives the options or submenus that can be selected.

w If no number key is pressed within a time limit, the menu is replayed. Ifno key is pressed after the allowed time, the Keypad says goodbyeand turns off.

w The Voice menu may be interrupted at any time. You do not need towait until the menu has finished talking before making a selection if youare already familiar with the menu options

w When the number key is pressed, either the selected menu item isactivated, or a new submenu is selected, or the system requests theentry of a number and # key to change an existing setting.

w When a new number is to be entered, the system reads out the currentvalue and ask for a new number and # key. After the number is enteredfollowed by the # key, the new value entered will be announced asconfirmation. If the current value is not to be changed, just press #. Theprevious voice menu will be played. Pressing * clears the digits entered.For example 1234*5678# will enter 5678.

w Pressing # in any menu gets you back to the previous menu. Pressing Fin any menu turns the Keypad off.

w As a beginner, you may be confused as sometimes, you are asked topress a number without the # key, while at other times, you have toenter numbers followed by the # key. The rule here is that if theselection requires just a single number (0 to 9 and *), you just need topress the number without #. An example of this is “Select Phone (1 to8).” If you are required to enter a number which has 2 digits or more,you need to enter # after the number. # is like the ENTER key on akeyboard. An example is “Enter Zone Number and # key”, where thezone numbers go into 2 digits, and require # to enter.

One-Touch Arming

Comfort can be armed to Away, Night, and Day Modeswith a single touch

The 3 keys with the , , and symbols areone-touch Arm keys to Away, Night, and Day modes.

1 Press the Away key now. The Keypad says ”Please Exit”.The system is waiting for you to leave the house via thefront door, which is Zone 1 by default. If Zone 1 is shorted,open and close it. If it is open, just close it. The voice will


11

go silent for a few seconds, and announce “Away Mode” Thesystem is now armed to Away Mode, where no one is in thepremises. In Away Mode, the phone cannot be used tomake and receive calls, so do not arm to Away Mode whensomeone is still in.

2 Open the door (zone 1) again. The Keypad will announce“Front Door” and start a slow beeping sound, to alert you that the code must be entered to disarm. Enter the code1234#. The system says “Security Off”

3 Press the Day Mode button . In Day Mode. The systemwill not ask you to exit, but will arm after a few secondsand announce “Day Mode”. Zones programmed as interiorzones (Zone Types 5 and 18) will not cause an alarm, whiledoors and windows are protected.

4 Press the Night Mode key . Instead of asking you toexit, the system will say “Night Mode” after a few seconds.In Night Mode, there are people remaining in the premises.Opening the front door also causes an entry alert, to allowpeople who come home late to disarm.

Arm to Day Mode when people are at home and awake, andarm to night mode when going to bed.

Emergency Keys (2-key combinations)

Press the following 2--key combinations simultaneously toactivate the built-in Emergency functions. Practice pressingthe two keys at the same time. For best results, put yourthumb on the F key and your index finger on the other key(AWAY or NIGHT) and hold them until you hear the alarm.

F + NIGHT causes a FIRE Alarm

F + AWAY causes a PANIC AlarmFunctionKeys

Other Function Keys

Besides the 3 one-touch arming keys, all the other keys 0 to9, *, # and F are short-cut function keys. The other functionkeys are activated by pressing F followed by any other key. The default assignment of the Function keys are describedbelow.


12

1- Rings 2- Record Time, 3 - Record Greeting, 4 - Hear GreetingF+*

Program1Answering Machine

Allow Engineer Code to gain access for programming. This isautomatically disabled when armed or at the end of the day

F+0

Program3,4,1Enable Engineer Sign-in Code

1 - Day of Week, 2 - Change Time, 3 - ResponseF+9

Time Program

INTERCOM with other KeypadsF+8

INTERCOM

Sign in with your present code.Enter new code and # key. Repeat to confirm

F+7

User 3,0Change Sign In Codes

Select Phone 1 to 8For each Phone, assign Phone Type as follows:0 = No Phone, 1 = Voice Phone (mobile or wired ) 2 = Pager, 3 =Alarm Voice Message, then "Enter Telephone number and #Key"

F+6

Program4Program Phone Numbers

1 - Next Event, 2 - Previous Event, 3 - Next Day, 4 - Previous Day, 9 - Last Event

F+5

User 3,3Event Log

Record a Memo message into any mailbox. New Message LEDwill light up. Pressing # tells who the memo is for. Hear messageby pressing *+code+#

F+4

User 2,4Record Memo

1 - Battery Test (turn off AC to test battery)2 - Security Check (announce activated zones)3 - Dial Test (audible dial to programmed phones)4 - Siren Test (test the siren for a few seconds)5 - Strobe Test (turn on and off strobe)

F+3

User 3,4Test Menu

The list of appliances controlled will be announced, if anyF+2

User 4Home Control Menu

"Enter Zone number & # keyPress 1 to bypass, 0 to unbypass.

F+1

User 3,1Bypass Zones

MenuFunction and InstructionsIcon


13

F+F

- Erase all users, 1 - Add User, 2 - Delete UserF+#

Program5User Codes#MenuFunction and InstructionsIcon

Try out some or all the function keys to see what each onedoes.

Recording and Playing a MemoFor an example of Keypad operation Press F 4. The menusays

Leave your message after the tone ... beep

Speak normally and leave a short message, pressing any keyto end. The system thanks you and says goodbye.. You willnotice that the Message LED comes on steady to indicatethat there is a new message. Press the # key. Comfort tellsyou who the message is for.

New Message for User Number 1

You can record a name for each user. If a name has beenrecorded in the mailbox, Comfort says the name instead ofthe user number.

Enter your code 1234# to retrieve the message. As there areno mailboxes, enter 1234#. Comfort tells you that you havea new message and plays the message you have justrecorded. When the message playback is completed, theMessage LED is extinguished.. While the message is playing,you can press 1 to skip the message and go to the nextmessage, if you have more than 1 new message. When thenew messages have been played, you are returned to theMessages menu.

2 for Saved Messages3 to Erase Saved Messages4 to Record Messages5 for Reminder Messages6 for User Options


14

Once new messages have been played, they become SavedMessages. Press 2 to listen to these. While the messagesare playing, you may press 1 to skip and go to the nextmessage, 2 for previous message, 0 for 1st message and 9for last message.

Comfort is an incredibly intelligent answering machine. Newmessages, memos and Reminder messages can beforwarded to your mobile or office phone if you assign aphone to your mailbox. Comfort provides up to 8 mailboxesfor members of the family or office.

All 16 Function Keys are Fully Programmable

Each function key is assigned to its current function bydefault, but all function keys are in fact fully programmable,which means you can assign the key to other useful menusor shortcuts

You will notice that some of the function keys require asign-in code to be entered, while others do not. Eachfunction key can be programmed as to whether a sign-incode is required for access..

You will learn how to program Function keys later

Indicator LEDs

4 indicator LEDs give useful status information, depending onwhether it is OFF, ON (Steady) or Blinking .

Not applicableMicrophone is on(recording or inIntercom talkstate)

Not in UseMIC

New incomingmessage (fromcaller)

New Memo (fromuser) orReminder.

No newmessages

Message

Battery is lowAC Power is OFF(running onstandby battery)

AC Power is on(normal condition)

AC

System is in Alertor Alarm state

System is armedSystem is notarmed

ARMED

There is aTrouble condition

System is notarmed, with notrouble conditions

System is armedHOMEBlinkingSteadyOffLED


15

Steady if Microphone isON, for recording messageor in intercom

Steady if disarmedBlinking if Trouble(Phone Cut, AC Fail, LowBattery, Zone Trouble

Steady if New Memo from user.Blinking if New message fromincoming callPress # to find out who themessage is for

Steady if ArmedBlinking if Alarm or AlertState

Steady if AC Fail(Power Failure)Blinking if LowBattery

On (Steady)

Blinking

Using the Local Telephone

You can also operate Comfort from the local telephone, i.e.one of the telephones connected to TEL OUT. Lift thehandset or press the handsfree button, press * within 4seconds, then your code 1234#. the * key is needed in thefirst 4 seconds to tell Comfort you mean to access thesystem, and not make a telephone call. You will hear thesame User Voice Menu as on the Keypad. You can operatethe system by pressing keys to access the other menus.Just hang up the phone when you are done.

If you get an incoming call when on the Voice Menu,Comfort informs you, saying

Phone Call, Please Hang Up

When you hang up, the phone will ring, and the call beanswered


16

Remote Access

Make a call using a mobile phone or a phone connected toanother line to the telephone to which Comfort is connected.After 10 rings (the number of rings before Comfort answersis programmable for each mode; Off, Away, Night, Day), Comfort will answer and say

Please Sign In

Enter * 1234#, the default user code. You will hear the UserVoice Menu, the same one as heard on the local telephoneand Keypad. Operation is exactly the same.

If you record a Greeting Message in User Menu 2,6,4 (this is shorthand for - Press 2 for Messages, then 6 for UserOptions, and 4 to Record Greeting Message), when Comfortanswers, it will play the Greeting message and record amessage for the default mailbox. To bypass the answeringmachine and get into the menu system, press * while theGreeting message is playing, then enter the code and #key.

Program Menu

The user code (default 1234, gets you into the User VoiceMenu, where you can arm and disarm the security system,access messages, home automation and security menus.User 1 also has access to the program Menu, which allowsadministration functions to be performed. Sign in with theUser Code and press 9 for program Menu.

Program Mode Press 1 for Answering Machine2 for Date and Time3 for Security Settings4 to Change Phone Numbers5 for User Code

The Program Menu allows the user to change settings on theuser level, like date and time and answering machinesettings. The flowchart and full details of each menu can befound in the User/Program Menu Reference booklet. Bydefault, only user 1 has access to the program Menu, but


17

other users may be allowed access via User Authorizationsettings (Table 38)

Program Menu is also accessible from Engineer Menu 9. Thisallows the Engineer to get into Program Menu if the user hasforgotten his code

Mailboxes and User Codes

Comfort supports up to 16 user codes. The first 8 users havepersonal mailboxes for messages which can be accessed onlyusing the personal sign-in codes, while users 9 to 16 do nothave mailboxes. Each User can be assigned individual UserAuthorizations for local arm, local disarm, remote arm,remote disarm, disarm after alarm, Security functions (e.g..bypass) Home Automation, and Programming. Table 38 ofthe Worksheet shows how this is done using Locations.


18

SECTION 4 BASIC PROGRAMMING - SECURITY

Engineer Menu

In addition to the two types of menus we have encounteredso far, namely the User Menu and Program Menu, there isanother menu, called the Engineer Menu, for systemprogramming. To enter the Engineer Menu, enter the defaultEngineer Code *6789# on the Keypad. However, when youdo this, the Keypad says “Wrong Code”. Comfort does notallow access to Engineer menu unless authorized by theuser. This is an important safeguard against unauthorizedaccess, especially as the system can be accessed remotelyusing any telephone.

To enable Engineer menu, press F+0 Now enter

*6789#. The Engineer Menu will then be heard:

Engineer MenuPress 1 for Zone 2 for Alarm 3 for Control 4 for Security 5 for Event Log6 for Sign-in code7 for System 8 for Test9 for Program MenuPress # to End

The function key F+0 can also be programmed to dial to theinstallers telephone for remote programming. This functionkey activates Alarm Type 30, Engineer Dial. You can programthe Dial settings for this alarm to point to the Dial positionfor the Engineer’s telephone number. F+0 like all otherfunctions, can be protected by requiring a sign-in code.

To protect the security system from unauthorizedengineer programming, Engineer Code is disabled eachtime the system is armed, and automatically at the endof each day

The flowchart and full details of each menu can be found inthe Engineer Menu Reference,


19

Zone Menu

This is where the zones in the installation are defined.

In Engineer Menu, press 1 for Zone Settings.

Enter Zone Number and # key

Zone 1 is programmed by default for Front Door. Zone 1 isassigned a description of “Front Door” and Zone type of 2,which is Entry Door. There are 32 Zone Types in Comfortwhich may be assigned to each zone. Each zone type is acollection of predefined characteristics, like Normally Open orclosed, activity in each Security Mode (Instant, Inactive,Perimeter, Alert) and so on. The list of zone types are inWorksheet Tables 8 to 10. Zone Type 1 is a door or windowcontact, normally closed, and Zone Type 2 is an Entry door,which causes an Entry Alert, or delay when entering thepremises when the system is armed. Only zonesprogrammed as Zone Type 2 can be opened without causingan alarm when the system is armed.

Leave this zone in its default settings, and go on to programZone 2 as a PIR for Front Hall.

Enter 2#, for zone 2.

Zone 2, Zone Type 0 Entry Path Off, Zone Response 0, OFF Response 0Press 1 for Description,2 for Zone Type,3 for Entry Path5 for Zone Response6 for Off ResponsePress # for previous menu

The settings for this zone are announced, and the options tochange each setting are given.

Press 1 to enter a description. Refer to the Wordlist, which istable 40 in the Worksheet. Select the words to be assignedfrom here. Up to 4 words can be assigned to each zone.

Enter Word number and # key


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Enter 22# for “Front”. The system says “Front” to confirmthe word entered. Press 27# for “Hall”, and 219# for“Movement”. as there are less than 4 words, enter 255#,which is the terminator to end the word entry. The systemsays all the words entered

Front Hall Movement

and goes back to the Zone Menu.

Now press 2 for Zone Type

Zone Type 0, Enter new number and # key

As this zone is for the front hall PIR, enter 5#, which isInstant Away/Night. This zone type is instant in Away andNight Modes, and is used for interior PIRs. Like before thesystem repeats the number entered, i.e. Zone Type 5, andgoes back to the Zone Menu.

Press 3 for Entry Path

Entry Path OFFPress 1 for ON, 0 for OFF

Zones on the Entry path do not cause an Intruder alarmwhen entering the premises when the system is armed,provided the Entry Door (zone type 2) is opened first.

This completes programming of this zone. The Zone ON andOFF responses do not need to be programmed unlessopening or restoring the zone is to cause something tohappen, like an announcement, or chime or turning lights on.We will go into that later.

Press # to go to the previous menu (Enter Zone Number”. Inthe same way, program the other zones according to thetable below:

01, Door/window“Bedroom 2 window”7024, N.C Switch“Garden Movement”6012, Panic“Panic Button”5018, Instant Away“Landing Movement”401, Door/window“Back Door”315, Instant Night/Away“Front Hall Movement”212, Entry Door“Front Door”1Entry pathZone TypeDescriptionZone


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05, Instant Night/Away-8

Notice that zone 8 is programmed as zone type 5 but has nodescription. When a zone is not assigned to any words, it isannounced as the zone number. This one was put in to showthat it is not strictly necessary to program words in a zone(although it is highly desirable)

This completes the programming for a simple 8-zone securitysystem. If more than 8 zones are needed, connect the LocalExpansion Module (LEM) to the main board and program theother zones in the same way.

Doing a Walk Test

Now that you have programmed 8 zones, test them bygoing into Security Check to do a walk test. Connect wires toshort each zone terminal to the Closed position, or connectnormally closed Switches to each zone. Press F+3 for Testmode and then 2 for Security Check (This is also in UserMenu 3,4,2). In this mode, all Keypads will announce all thezones triggered without causing an alarm. Activate eachzone by opening the contact. If any zones are open at thestart of Security Check, they will be announced once.Comfort announces each zone using the words you haveprogrammed for the zone. If no words are programmed, asin Zone 8, the zone number is announced instead, e.g. “Zone8”. The Keypad remains in Security Check until any key ispressed on the Keypad. However, Security Check announcesthe zones, but does not say what zone type it is. You mustensure that for example, panic buttons are actually programmed with the correct zone types, and not Zone type1 (Door/wndow) or 8 (Switch), End Security Check bypressing F

Arming to Away Mode

Press the Away (Lock icon). If all zones are closed, theKeypad will say

Please Exit

If zones are open, the names of the zones will be announcedrepeatedly until they are closed. The system will not armuntil the Entry Door (zone type 2) is closed. Once the door is


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closed, the voice will stop, and a few seconds later (after ithas checked that all zones are cleared), the system willannounce “Away Mode”, and if you have the lamps on theSiren and Strobe connectors, you should see the Siren pulsetwice, and the Strobe output should come on for 3 seconds.This gives positive confirmation outside the premises thatthe system is armed.

Switching Off an Alarm

Open any of the contacts except Zone 1, the front door,which would cause an Entry delay. The system goes intoalarm, as can heard from the siren sound on the Keypad andthe Siren and Strobe outputs turning on. To disarm, press1234# (or any other code that you have set up) without the* key in front. The siren silences and the alarm outputs turnoff, and the Keypad announces “Security Off”, If the code ispreceded by the * key, then the system will not disarm; itwill go into User Menu. When you sign in again, the systemwill play Alarm History, which is the first 20 events after thesystem is armed, showing the sequence of events leading tothe alarm.

Arming to Day and Night Modes

Press the Day Mode button The Keypad beeps slowly fora few seconds and the “Day Mode” announcement can beheard. Open the interior zones, zone 2,4, and 8. Theseshould not cause any alarm in day Mode. Day Mode is forwhen there are occupants in the house, where only doorsand windows are protected.

Now press the Night button after a few seconds, you willhear “Night Mode”. Open zone 4, which was programmed asZone Type 18 (Instant Away). This should not cause analarm, because Zone Type 18 only causes an alarm in AwayMode. Program PIRs in areas where occupants are like towant to move freely (e.g.. on the path to the kitchen) asZone Type 18. If you open any of the other interior zones; 2or 8, the Intruder alarm should be activated. Disarm in theusual way. Set to Night Mode when people go to bed.

Dialing Parameters


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Check that the Comfort system dialing settings (e.g..DTMF/pulse dialing, Dial tone etc.) match those in yourlocation

The system is set by default to DTMF or Tone dialing. If yourtelephone exchange requires pulse dialing go to the PulseDial Menu (Engineer Menu 7,1).

Pulse Dial Option OFFPress 1 for ON, 0 for OFF

Press 1 for ON to set Pulse Dialing.

If the incoming Telephone line is connected to an extensionof a PABX , go to PABX Option (Engineer Menu 7,2) .

PABX Option OFF,Press 1 for ON, 0 for OFF

Press 1 for PABX connection. The next menu is

PABX Key, 9, Enter PABX key

Press the number that you would use to get an outside lineon your PABX. Do not include this number whenprogramming the telephone number.

Comfort waits for (continuous) Dial Tone

Comfort by default waits for a unbroken dial tone beforedialing out, and will not commence dialing if the dial tone isnot detected within 5 seconds. This ensures greaterreliability in dialing. However, in some countries the dial toneis a broken tone similar to a busy tone, and certain CallForwarding and Call Answering services also give a brokentone. This will defeat the dial tone detection mechanism. Ifthe dial tone is not an unbroken continuous tone, you canturn off the Wait for Dial Tone parameter. If your dial tone isnormal, skip the rest of this section.

To disable Wait for Dial Tone to dial after 5 seconds, go toLocations Menu (Engineer Menu 74,1,) enter 39#

If the number at that location is greater than 128, subtract128 from the number and enter the new number in that


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location. Reset the system by pressing the RESET button onthe Comfort PCB.

Even if Wait for Dial Tone is turned off, if Comfortdetects a dial tone, it will commence dialing

Programming Telephone Numbers

The next step is to program telephone numbers to dial outwhen there are alarms. Comfort supports up to numbers fordial-out. The following telephone types are supported:

Central Monitoring Station - can only be assigned to positions 1and 2

4

Voice Message - plays a recorded voice message, but does notrequire sign in

3

Pager - Reports Alarm type and either Zone or user dependingon the alarm

2Voice Phone - normal or mobile phone, requires sign-in1No Phone. There will be no dialout in this position0

DescriptionPhoneType

Connect a telephone line to TEL IN. if not already done. Ifpossible. you should have a mobile phone or a phone on asecond line. A pager is required if you want to test the pagerdial-out For pagers, the system must be set up to for thepaging network in your area. If you are not sure that this hasbeen done, contact Cytech Technology or your distributor.

Press F+6 (with Telephone Icon) to go to the ChangeTelephone numbers menu (this is also accessible in ProgramMenu 4). The menu is

Select Phone

Comfort is asking for selection of one of the 8 telephonepositions. Press 1. The menu says

No PhonePress 0 for No Phone1 for Voice Phone2 for Pager3 for Alarm Voice Message


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This means there is No Phone assigned to this position. Toprogram a Voice Phone or pager, press 1 or 2 respectively.The menu says

Voice Phone (or pager)Enter new number and # key

Enter the telephone number for the voice phone or pager,and # to end each number entry. As usual, Comfort repeatsthe number you have entered for verification. Up to 20 digits may be entered for each telephone number.

If you make a mistake while entering the phone number,press * or the AWAY key on the keypad to clear and startagain.

To enter the * or # keys in a telephone number (which maybe needed for calling card access or phone unlocking), pressthe DAY key on the keypad followed by the desired key.

For example, 1234 <DAY> # 5678 enters 1234#5678,whereas if <DAY> was not used, the # would terminate thekey entry. (Applicable to firmware version 4.45 and above)

To enter a pause or delay within a phone number, press theNIGHT key on the keypad followed the pause in seconds. Forexample, 1234 <NIGHT>35678 will insert a pause of 3seconds during dialing between the numbers 1234 and 5678.(Applicable to firmware version 4.45 and above)

Comfort can dial to different combination of numbers for each Alarm

You can program up to 8 numbers. The beauty of Comfort isnot that it can call 8 numbers, instead of 1 or 2 like mostother security systems, but that each of the Alarm Typesmay be set to dial to any combination of the 8 numbers.This means for example that Intruder alarms can dial to theCMS and one or more phone/pagers, the Door Stationpush-button can dial to your mobile only, Arm/disarm to amanager , Trouble alarms to the maintenance staff, and soon. The next section will show how this is done.

Audible Dial Test


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To test the numbers programmed, exit the menu by pressingF, go to the Dial Test Menu by pressing F+3 and 3 for DialTest (or User Menu 3,4,3). Comfort says “Please Hang up”.Press F to end. Dial Test dials to all programmed telephones.

In Dial Test, you can hear on the Keypad the sounds of thenumbers being dialed, as the ring back or busy signals onthe line, as well as other tones generated by pagers, voiceanswer, handshakes and kissoff signals from CentralMonitoring Stations and so on. This allows you to monitorthe progress of the dialout. In all other systems, if the call isnot completed for some reason, e.g.. failure to makeconnection, busy tones, or no answer, or problems with CMScompatibility, there is little indication and no easy way offinding out what went wrong. With Comfort’s audible dialtest, you hear exactly what is going on, allowing you topinpoint any problems with dialout which may occur..

Only the Dial Test is audible on the Keypad. Other alarmsdial out silently, as expected.

Dialout Grouping: The 8 phone numbers are dividedinto 2 dial out groups. These are phones 1 and 2 inthe first group and phones 3 to 8 in the second group.In each group, a valid sign-in on a Voice Phone or akissoff from a Central Station receiver (only for Group1) will stop further dial outs to that group.Acknowledged dial outs to pagers and Alarm VoiceMessage Phone types do not stop dial outs to otherphones, but end dial outs only to that particularnumber. The sequence of dial outs is from phone 1 to8. If a dial out is not acknowledged or if the callednumber is busy or does not answer, the system dialsto the next number in the list, and returns to thefailed number in the next cycle.

Phone Types

Each of the 8 telephone positions can be assigned to one of4 Phone Types:

Phone Type 0 - No Phone

There will be no dialout for the telephone position if PhoneType 0 is assigned.

Phone Type 1 - Voice Phone


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This is for a normal telephone or mobile phone. WhenComfort dials to a Voice Phone, it waits for a voice answer .Many people when testing the system knowing that thesecurity system is calling, do not say anything. When a voiceanswers the call, Comfort announces the Alarm Type (whichcould be “Intruder Alarm”, “Panic Alarm”, “Fire Alarm”,“Power Failure”, “System Armed”, “Security Off”, “FamilyCare Alarm”, “New Message”, or any of the 31 Alarm Types).After the Alarm Type announcement, Comfort plays auser-recorded message, which may identify the property orgive instructions as to who to contact, if the message hasbeen recorded. This Alarm Message is recorded in ProgramMenu 3,5. Comfort then asks for a sign in code. The user hasto sign in to acknowledge the call, and he can access thesystem to check Alarm History, activate the Keypad to listento and talk to whoever is on the premises.

Phone Type 2 - Pager

Comfort is able to dial to numeric pagers to display thefollowing information

XXXX - AA - ZZ

The first 4 numbers (XXXX) identifies the property where thedialout originated.

The second 2 numbers (AA) is the Alarm Type. The 31 alarmtypes are listed in the table in the next section. It tells whichalarm generated the page. As you can see from the list ofalarm types, not all dial outs are emergency situations.

The last two numbers ZZ gives either the zone, the Usernumber or other information associated with the alarm. Ifthe alarm was triggered by a zone, the zone number isshown. If the “alarm” is associated with a user, like arm anddisarm, the user number will be shown. If the alarm is acommunications failure, then the id of the Keypad or DoorStation is shown.

8 Events in Pager Memory

There is an Pager event memory for 8 events, so if there is asequence of events occurring in rapid succession, likeseveral zones being triggered, then these will be sent in thecorrect sequence to the programmed pagers. With Comfort,


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it is possible to selectively dial to designated pagers basedon which zone is triggered and the time of day.

Phone Type 3 - Alarm Message

This is similar to Voice Phone. It is for a normal or mobilephone, and it announces the Alarm Type and user recordedvoice message if one is recorded. However, no sign-in isallowed. The called party has to press # to acknowledge thecall, or 1 to repeat the message. the acknowledgement isrecorded in the event log. This phone type is meant forsecurity guards and maintenance personnel who have torespond when they are called, but are not allowed to gainaccess to the system. The user-recorded message can giveinformation of the unit number or address of the propertyand who to contact.

Phone Type 4 - Monitoring Station

The Monitoring Station Phone type is different from the othertypes in that it cannot be done on the Keypad F+6 functionkey or the User Program Menu 4. It can be done in EngineerMenu only.

Press F+0 to enable Engineer Menu, then enter the EngineerCode 6789# to get into Engineer menu. Press 4 for SecurityOptions, 1 to Change Phone . In response to “Select Phone”,press 1 for position 1. Only positions 1 and 2 may beassigned to Monitoring Stations. Select 4 for MonitoringStation Phone Type. The Menu says

Press 1 for Monitoring Station Code2 for Monitoring Station Type3 to Change Phone Number

Press 1 for Monitoring Station Code, which is the CMSaccount code.

1234Enter new number and # key

The default account code 1234 is announced. Enter a 3 to 4digit code followed by #. The menu returns to the previouslevel.


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Press 2 for Monitoring Station Type, which means the CMSformat


The system announces the current format and asks for thenew format to be entered.

The following formats are supported

Contact ID13Ademco Express DTMF 4x212Surgard DTMF 4x3 checksum11

Surgard DTMF 4x3 2 rounds10Radionics, 3x1 checksum9Radionics 4x2 checksum8Radionics, 4x2 2 rounds7Radionics 3x1, 2 rounds6Franklin, 4x2 2 rounds5

Silent Knight, 4x2 2 rounds4Ademco Slow, 3x1 2 rounds3Ademco Slow, 4x2 checksum2Ademco Slow 4x2 2 rounds1

DescriptionFormat

The preferred format is Ademco Contact ID, as all thereporting codes are set up for this format.

Enter the new format, 13 and # key or # to leave the formatunchanged. the menu returns to the previous level.

Press 3 to change Phone Number.

The voice menu will say the current Monitoring Station phonenumber e.g.


Enter the telephone number of the receiver and # key asusual

The next step is to set up the Report and Restore codes forreporting each alarm. Unlike other alarm systems, report


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codes are programmed according to Alarm Types and notfor each zone.

The zone number or User number can be automaticallyreported in the report codes

This saves much time in programming.

Each Alarm Type has their own default report and restorecode. To change these, go into Engineer Menu, 2 for AlarmType. To see an example of report and restore codes, weshall look at Intruder Alarm.

Enter 1# for Intruder Alarm, 1 for Dial Settings, press 1 fordial settings ON, and 3 for Report Code.

Report Code 3,0Enter new number and # key

3,0 is the 2 digit Report Code which is sent to the CentralMonitoring Station when the Intruder Alarm is activated. Thereporting codes for Contact ID are programmed as default,so if this format is used, there is no need to change thesereport and restore codes at all.

If it is required to change the report codes, enter the firstdigit of the new report code and #, or just # to leave thevalue unchanged. The range allowed is 0 to 15. Numbers 10to 15 represent a hexadecimal code of A to F respectively.When the first digit is entered, the voice menu says thevalue entered, and the value of the 2nd report code digite.g..

Report Code 2, “zero”Enter new number and # key

Enter the 2nd digit of the report code if required, also in therange 0 to 15. If the second digit of the report code digit isset to 0, Comfort will automatically put in the zone numberas the second digit

In certain Alarm Types, like Arm (17) and Disarm (19), if the2nd digit of the report code is 0, the system inserts the usernumber as the second digit. For others, like Communicationsfailure, the id of the Keypad or Door station or Remoteexpansion module becomes the second digit.


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Selecting Phone Combinations for Alarm Types

As mentioned in the last section, each of the 31 Alarm Typescan be programmed to dial to any combination of the 8programmed numbers. This selection of the telephonenumbers for dialout is done in the Alarm Types menu. To gointo Alarm types, Press F+0 to enable Engineer Menu, thenenter the Engineer Code (6789#), press 2 for Alarm Types

Enter Alarm Type and # key (0-31)

Up to 31 Alarm Types can be selected. (See Alarm Types inTable 4).


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The default Alarm Types are given in the table below

Signin Tamper31Perimeter15Engineer Dial30Family Care14New Message29Gas13CMS Fail28Fire12Dial Test27Tamper11

26Entry Alert10Doorbell25Panic9RS485 Comms24Power Fail8Force Arm23Low Battery7Siren Trouble22Zone Alert6Entry Warning21Zone Trouble5Alarm Abort20Arm Fail4Arm19Line Cut3CMS Test18Duress 2Disarm17Intruder1Bypass Zone16Null0AlarmNoAlarmNo

To change the dialout settings for Alarm Type 1, IntruderAlarm, enter 1# in the Alarm types menu.

Intruder AlarmPress 1 for Dial Settings2 for Response3 for Description4 for Strobe5 for Siren Type7 for Trouble Arm Option8 for Alarm State

Press 1 for Dial settings.

Press 1 for ON0 for Off2 for Dial Delay3 for Alarm Report Code4 for Alarm Restore Code6 for Monitoring Station Code

Press 1 for ON to enable dialout for this Alarm Type. Thienext menu allows you to select individually the telephonepositions to turn on for dialout,

Dial Settings 1,2,3,4,5,6,7,8Enter Dial setting 1 to 8


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The menu says that all telephone positions 1 to 8 are ON forthis alarm type, i.e. it will dial to all 8 telephones. You canselect any of the telephones and set to On or OFF. Forexample, to turn off telephone in position 2, press 2 in theabove menu.

ON,Press 1 for ON, 0 for OFF# for previous menu

Press 0 for OFF. The Menu will now go back to the previousmenu and announce the phone positions which are ON, i.e.

Dial Settings 1,3,4,5,6,7,8Enter Dial setting 1 to 8

Notice that 2 is not mentioned, as it has been disabled.

Do the same thing for other phones which you want toenable or disable for this Alarm..

Repeat for each Alarm type which requires setting of dial outtelephone combinations. Worksheet Table 18 gives thedefault dial out settings for each Alarm type.


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Away Arming Methods

When we armed to away mode earlier, we had to exit thepremises using the designated Entry Door. This terminatesthe exit time and arms after 6 seconds if all zones are clear.If any zones are found o be active at the end of the 6seconds, the Arm Fail alarm will come on. This is a series ofshort pulses on the siren to alert the user to disarm and torearm.

Terminating the Exit time when the Entry door is closed prevents the user from having to wait for the full Exit delayto expire. This is the preferred arming method, but there isan alternative method of Away Arming, i.e. Arm after ExitDelay. For Arm after Exit Delay, the Entry Door and Exitpaths will be ignored. The system will start its exit delaycountdown when all zones are clear, and arm the system ifno zones are triggered at the end of the delay. Any zonesfound to be active at the end of the delay will cause an ArmFail Alarm. This method of Away arming should be usedinstead of Final Door arming when it is difficult to connect amagnetic contact for the Entry Door.

The Away Arming Method is chosen in Location 1692. Go toLocations Menu (Engineer 7,4,1), enter 1692#. The valuethere is 0 by default, which is for Final Door Arming. Enter1#, which selects Arm after Delay. Press F to exit.

Press the AWAY button. Open and close the Front Door, zone1. The Keypad keeps saying “Please Exit” even after the dooris closed, until after 30 seconds, when the system will giveits two siren pulses and say “Away Mode”

Remote Arming

When arming remotely to Away Mode, it does not matterwhich of the away arming methods are programmed. Thesystem knows no one should be in the premises, and no exitis required. The system will arm after 6 seconds and say“Away Mode”


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Delay Time Settings

The Entry and Exit Times can be changed. Go to theEntry/Exit Time men (Engineer Menu 4,2)

Press 0 for Entry Time,1 for Exit time,2 for Entry Warning Time3 for Night Exit Time

The Entry time is the time allowed after entering thedesignated Entry Door when the system is armed to allowthe user to sign-in. If the entry time expires without a validsign-in, a local Warning Alarm (Alarm Type 6) will begenerated for the duration of the Entry Warning Time Thisproduces a warning alarm on the Speaker only. If the EntryWarning Time is set to zero, the Entry Warning Alarm isbypassed, and the system will go into a full Intruder Alarmwhen the Entry Time expires.

The Exit time is the time in seconds allowed after armingthe system locally for the user to exit through the designatedEntry Door when the system says "Please Exit" If the ExitTime expires without closing of the Entry Door, the systemwill not be armed, it will remain in Security Off Mode. AnArm Failure Alarm (Alarm Type 4) is generated. As with allalarm types, this may be programmed to dial out andactivate a Response if needed. The default Arm Failure alarmgenerates a series of beeps on the speaker and does not doa dial out.

The Entry Warning Time is the time in seconds after theEntry Time has expired to allow for a valid sign-in before anIntruder Alarm is generated. This feature reduces theincidence of false alarms generated by users whiledisarming. If the Entry Warning Time is set to 0, an IntruderAlarm will be generated immediately upon expiry of theEntry Time, without any Entry Warning

The Night Exit Time is the time in seconds allowed forpeople to leave the protected zones during Night Arming.During this delay time, the system produces a slow beepingtone on the speaker. If zones are open, a faster beeping toneis heard, as well as the names of the open zones on theVoice Station or the telephone.


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SECTION 5 USING RESPONSES

What we have done so far is to program a security systemwith 8 zones, and which can dial to pagers, mobile phones,and CMS receivers.

Now it is time to make the alarm system do something moreuseful than detect and report intrusions and activatesounders.

Much of the power and versatility of Comfort comes from theability to trigger Responses in response to events like zoneand alarm activation.

Responses and Actions

A Response is a program, sometimes called a macro in otherautomation systems. It consists of a number of commandsfor Comfort to carry out, called Actions. Actions are likeinstructions in a programming language, and Responses areprograms made up of these instructions..

Actions available in Comfort include the following

w Output ON or OFF, and change output state (toggle)

w Pulse Output for specified time

w Announce the zone just activated

w Bypass and unbypass a zone

w Siren output on and off.

w Arm to any mode, and Disarm (security off)

w Start and stop Timers

w Increment, decrement and check the value of counters

w Check security mode, alarm state, time, date, and other system values.

w Conditional skip based on the value of system parameters

w Play recorded messages (Reminders)

w Do Alarm Type

w Battery test

w Set, clear and Check Flags

w Increment and decrement counters

w Do another Response

This is only a sample of the actions codes available. the fulllist of 90+ actions are in “Programming with Action Codes”.These action codes and the response system form the basis


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of a very powerful tool in customizing Comfort to meet almost any Security or Home Automation requirement. Itdoes take some time and effort to master, but those who do will have an unfair advantage over other installers. Comfortwill open your eyes to new opportunities and applicationswhich you may have thought were not possible, practical oraffordable with available technology.

Programming Responses

There are 127 Responses in Comfort. Refer to WorksheetTable 33 for the Default Responses which are alreadyprogrammed. These Responses can be used in manyinstallations.

The Responses Menu is in Engineer Menu 3,6

Enter Response Number and # key

Enter 1# to check what is in Response 1

Response 1..Action, 128, 1, 1Enter new number and # Key

This means that the Action codes are 128,1,1.

Refer to “Programming with Action Code”, which gives all theActions and their definitions.

The first code in each Action is the command followed by 0,to 4 parameters.

Action 128 is Output ON/OFF.

The second number is for the Output Number ( 1 to 16).

The third number is the state, which is 1 for ON and 0 forOFF.

The Action codes 128,1,1 mean Output 1 ON. Output 1 OFFwould be 128,1,0 (this is in Response 2). 128 5,1 would beOutput 5 ON and so on.

When the menu says “Enter New Number and # key”, it isasking for new codes to redefine the Response. To see howto change the codes in a Response, enter the same actions inthis Response .


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Enter 128# for the first action code

128,Enter new number and # key

The menu repeats what you have entered and asks for thenext code.

Enter 1#. The menu will repeat 1, and ask for the nextnumber. Enter 1#

You have entered 3 action codes 128,1 and 1. To terminate,enter 255# just like when assigning words to a zone. Whenyou have entered 255# to terminate, the menu repeats allthe actions entered, i.e. 128,1,1 without saying theterminator, and asks for the next Response.

128, 1, 1Enter Response number and # key

Press # if you do not want to change or check otherresponses.

There are 6 numbers, or action codes allotted to eachResponse. This includes the terminator, so actually 5numbers are used for programming actions in eachResponse. Most simple Responses require less than 6 codes,as you can see from Table 33, Default Responses. However,Responses are not limited to 6 action codes or numbers. Infact, there is really no limit to the number of action codes for a Response. The trade-off is that when more than 6numbers are used for a Response, the space allotted to thefollowing responses gets used up, and there are fewerResponses which can be used. For example, defaultResponse 56 in table 33 uses 13 codes, including the 255terminator. This Response takes up 3 Response slots, andResponses 57 and 58 cannot be used without affectingResponse 56. This gives maximum flexibility, as a mix ofshort and long Responses can be used.

Another thing to note is that Default Responses, like alldefaults in Comfort are not fixed - they may be changed.Defaults greatly simplify and speed up programming


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Zone Responses

Even without a comprehensive knowledge of Actions andResponses, it is possible to make use of Default Responsesalready programmed in the system. The default responsesare in Worksheet Table 33. Refer to Table 33 for thefollowing examples.

Each zone can trigger a Response when activated andanother Response when restored.

To get a feel of what responses do and how they are used,try the following.

Announce when a door is openedEnter the Engineer Menu, press 1 for Zone Settings, enter1# for Zone 1, Front Door. Press 5 for Response.

Zone Response 0Enter new number and # key

Enter 59#. Default Response 59 is Announce Zone. Press Fto exit.

Now open Zone 1, the Front Door. The Keypad announces“Front Door”. You can do the same for any zone. Try it

This is useful to alert occupants of anyone entering thehouse when the system is unset, or to warn of movement inthe garden or in the grounds. This is better than a chime,which does not tell which of several zones were detected. Anoutside light can be programmed to turn on for a fewminutes.

It is also possible to cause a chime, by using Response 75 inthe zone Response.

Entry Delay in Night ModeIn Night Mode, all zones programmed as Zone Type 5(Instant Night/Away) will cause an immediate alarm.. Inorder to avoid false alarms caused by occupants forgetting todisarm when they go into the zone at night or when they getup, you can program a delay for the zone by using Response54 (Entry Delay in Night Mode). Go into Zone Settings again(Engineer Menu 1). Enter 2# for zone 2, (“Front HallMovement”, Zone Type 5). Press 5 for Response, and enter54#. Exit by pressing F.


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Now Press the Night one-touch button, and wait a fewseconds until the system is armed to Night Mode. Open the Zone 2 contact. Instead of an alarm, a slow beeping tone willbe heard, indicating an Entry Alert, which gives time for theuser to enter the code to turn off security.

Control OutputsWe can use a zone as a switch to turn a light on and off

Use zone 7, bedroom 2 window as an example. Go to theZone Settings Menu, enter zone 7, and 5 for Response. Enter1# as the Response number. Response 1 is Output 1 ON.

Press 6 for Off Response. You can assign Responses to ZoneRestorals as well. Enter 2# for the OFF Response. Response2 turns off output 2.. Press F to exit. Connect your terminalblock with test lamps to Outputs 1 and 2. Now open Zone 7.The lamp connected to Output 1 should turn ON. When youclose Zone 7, the lamp should turn Off.

Program other outputs to be controlled by other zones in thesame way.

Turn on an outside light when outside PIR is triggeredZone 6 is programmed as Zone Type 8, normally closedswitch. This does not cause any alarm when armed, but itactivates its Response. An outside PIR can be connected tothis zone to detect movement and warn occupants that theremay be people outside (visitors or prowlers), and turn on anoutside light.

Program Response 86 as follows. Go to Response Menu(Engineer Menu 3,6), and enter 86#. Enter actions74,3,194,1,0,10,4,255.

Terminator255

Timer 1 ON for 10 seconds, then Response 4 (Output 2OFF)

194,1,0,10,4Do Response 3 (output 2 ON)74,3ExplanationAction Code

This Response turns on Output 2 for 10 seconds and turns itoff.

Press F to exit. Ensure that you have a test lamp connectedto Output 2. Open Zone 6. Output 2 should turn on for 10seconds and then Off, as we have programmed.

You can make the Response more intelligent by turning onthe output only at night, say between 7 PM to 7 AM


41

Terminator255

Timer 1 ON for 10 seconds, then Response 4 (Output 2OFF)

194,1,0,10,4Do Response 3 (output 2 ON) 7 PM to 7 AM74,3Exit, also a Marker (will exit if not skip, i.e. 7 AM to 7 PM193Skip to Marker if Less than 7 hours, or 7 AM70,7Skip to Marker if equal to or more than 19 hours, or 7 PM69,19Get Hour of Day73,3ExplanationAction Code

The Response takes up 15 codes, and so the next 2Responses 87 and 88 cannot be used. Test this response bychanging the System Time in Program Menu 2.

You can also assign Responses to a zone to:w Trigger a user-recorded announcement on a Keypad to give a warning

w Arm the system using a wireless key fob

w Arm to Away when the front door is locked using a shunt lock

Security Mode Responses

When the security system is armed to Away, Night or Day, orturned Off, each security mode can activate a Response. Forexample, when the system is armed to Away Mode, all thelights and appliances in the premises can be turned off.

Go to Security Mode Response Menu in Engineer Menu 3,5.

Press 0 for Security off1 for Away Mode2 for Night Mode3 for Day Mode

Press 1 for Away Mode

Response 0, enter Response number and # key

Enter 2#. Response 2 turns off Output 1, as we found outearlier. Exit by pressing F.

Open Zone 8 to turn on the lamp on Output 1, which weprogrammed earlier. Now press the Away button , andopen and close the Front Door (Zone 1). When the system isarmed after a few seconds, the lamp on output 1 turns off

To turn off all outputs, use Response 77.


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To turn off all outputs and all X10 modules with housecodeA, use Response 78

Alarm Responses

Each of the 31 Alarm Types can also activate Responses.This allows the Engineer to customize the behaviour ofAlarms, for example, to turn on all lights for Intruder Alarms,to light up the exit route for Fire Alarm, to turn on the halllight in Entry Alert (This is caused by the Entry Door beingopened when security is armed), or to prevent dialout tocertain phones in Night or Day Modes.

To turn on outputs 2 for 10 seconds at night in Entry Alert,go to Alarm menu (Engineer 2), enter 1# for Intruder Alarm.Press 2 for Response., and enter 86#. Response 86 wasprogrammed to turn on Output 2 between 7 PM and 7 AM. Inreal life, a different output from the outside light would beused, but this illustrates the principle

Time Programs

There are 16 Time Programs to activate Responses atprogrammed times.

Each Time program consists of an Activation Time, acombination of days of the week for activation, and aResponse. A Time program can be specified for anycombination of days of the week (Monday to Sunday) as wellas Holidays. A Time program is activated if the current dayof week is selected and the time matches the programmedtime (to the minute). When this happens, the programmedResponse is activated.

To program a Time Program to arm to Night Mode at 11 PMeach night, go to the Time Program Menu (Engineer menu3,3)

Enter Time Program Number and # key

Enter 1# for Time Program 1.


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12:00 AM, Response 0Press 1 for ON0 for Off2 to Change timePress 3 for Day of Week4 for Response

Each Time Program can be turned ON or OFF withoutaffecting the programmed Times, Days of week or Response.

Press 3 for Day of Week

Select Day of weekPress 1 for Monday2 for Tuesday..8 for Holiday

Set all the Days of Week to ON

Press 1 for Monday and 1 for ON. Continue with 2 forTuesday and press 1 for ON, etc. until 8 for Holiday and 1for ON. Notice that you can go very fast through all the daysof week.. When you have finished, press # for previousmenu, and then press 2 to change Time. Enter 23# forhours (11 PM) and 0# for minutes. Press 3 for Response.Enter 69#. Default Response 69 arms to Night Mode ifSecurity is OFF. If occupants have gone out, and have armedto Away Mode, the system will not change to Night Mode..

This Time Program is complete. Press # to exit.

To program Time Program 2 to automatically disarm at 6 AMeveryday, do the same as above with Time Program 2, butset the Time to 6:00 AM and Response to 63. DefaultResponse 63 disarms only if the system is in Night Mode andnot in alarm. If the occupants have left the house early andarmed to Away, or if the system is already in alarm, it willnot disarm.

Press F to exit. Set the time to 10:59 PM in Program Menu 2.Wait for 1 minute and see that the system arms to Night, Setthe Time to 5:59 AM and check that it disarms. You can alsoset to Away and check that the arming and disarming doesnot happen at those programmed times.

Time Programs can also be used to schedule electricalappliances to operate at certain times, when the utilities


44

rates are lower, or to turn off all appliances at night in anoffice in case someone has forgotten to switch everythingoff.


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Vacation Programs

In addition to Away, Night and Day Modes, there is a fourthmode called Vacation Mode, in which security is fully armedas in Away Mode, but lights and appliances may beprogrammed to come and off at semi-random times to givethe impression that the house is occupied. Comfort has 8Vacation Programs to take care of this.

To program Vacation programs go to Engineer Menu 3,4

Enter Vacation Program Number and # Key

Enter 1#.

12 am, 0 hours, ON response 0, OFF response 0Press 1 for Start Time, 2 for Hours,3 for ON Response, 4 for OFF Response

The current settings are announced, followed by the menu.Press 1 for Start Time.

12 am, enter new number and # key

Enter the new hour of day, 19# for 7 PM. You are only askedfor the hour only. You do not enter the minutes because theVacation program will start at a different time within thehour every day - this is what we mean by “semi-random”.Press 2 for hours, or duration of the ON time. Enter 1# for 1hour. This duration again is semi-random, as the minutes issupplied by Comfort and is different every day.

Press 3 for On Response. Enter 1# to turn on Output 1.

Press 4 for Off Response. Enter 2# to turn off Output 2.

Press F to exit. This vacation program will turn on Output 1anytime form 7:00 PM to 7:59 PM for 1:00 hour to 1:59hours, and turn it off at the end of the duration.

To test this set to Vacation Mode (User Menu 1,4). VacationMode is not found on the Keypad as it is usually not usedvery often.


46

Vacation Programs will only start to run on the next day aftersetting to Vacation Mode. Set the time to 11:59 PM and waituntil 12:00 AM, then set the time to 7 PM. Since the Vacationprogram will runs any time within the hour, you will have towait up to 1 hour to see the results.

In Vacation Mode, the Holiday setting for Time programs andReminders are ON, i.e. the days are considered as holidays

Home Control Menu

Comfort allows you to activate Home appliances using theHome Control menu. This is accessed in User Menu 4, orKeypad F+2 . Press F+2 now. You will hear “Thank You,Goodbye,” as there is nothing programmed in the HomeControl Menu.

To program the Home Control Menu, go to Engineer menu3,1

Enter Control Key

Control Key is one of the 11 keys 0 to 9 and * on the keypadwhich you use to select appliances. Press 1 for Control key1.

Press 1 for Description,2 for Action Key

Press 1 for Description to assign words to the Control key,just like we did for zones.

Enter Word Number and # Key

We shall program Control Key 1 for Living Room Lights tocontrol Output 2.

Enter 35#, “Living”

Enter 46#, “Room”

Enter 33#, “Lights”

Enter 255#, terminator. Up to 4 words may be assigned to acontrol key. If there are less than 4 words, use 255 toterminate, just like for Zones.


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The menu will repeat all the words entered until theterminator, and go to the previous level, i.e.

Living Room LightsPress 1 for Description,2 for Action Key

Press 2 for Action Key. Action Key refers to the second levelof the Home Control Menu for the commands ON,OFF etc.,once the Control Key has been selected. The Action Keysmost often used are 0 for Off, 1 for ON.

Select Control Action Key - press 0 to 9

Press 1 for Action Key 1.

No ActionEnter Word number and # key

The Menu says “No Action” which means this Action key isnot programmed. Enter 230# for “ON”, and 255# toterminate. Up to 3 words may be entered for each ActionKey. If less than 3 words are required, enter 255# toterminate. The menu repeats the words entered for ActionKey,

ON,Response 0 - enter Response number and # key

The Menu asks for a Response number. This is the Responsewhich will turn on the Living Room Light, Output 2. Enter 3#,which turns on Output 2.

Program Action key 0 for Off

Enter 0 for Action Key 0. Enter 229# for the word “Off”,255# to terminate, then enter 4 for Response 4 which turnsoff Output 2.

We have programmed 1 for ON and 0 for OFF. Usually this isall that is needed, but you can also program keys 2 to 9 and* for other functions, like Dim, Bright, Cool, Warm, Fast,Slow, Loud, Soft, Up, Down, etc. depending on theappliance.

Now Press F+2 (Home Control shortcut). The menus says


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Press 1 for Living Room Lights

There is only 1 item on the menu. Press 1 to select LivingRoom Lights

Living Room LightsPress 0 for OFF1 for ON# for Previous Menu

Press 1 to make output 2 go on and 0 to turn it off.

Programming X10

Program an X10 appliance on Control key 2 as “UpstairsLights:”. For the X10 appliance use Housecode A and unitcode 1.

For Control Key 2, select 1 for Description, program thewords 57# (“Upstairs”), 33# (“Lights”), 255 (terminator).

Select 2 for Action Key, 1 for Action Key 1, 230# (“ON”),255# (terminator).. For Response, enter 33#. This defaultResponse is 195,65,1,5,255. 195 is the X10 Action, 65 is forHousecode A, 1 is for Unit code 1, and 5 is for command ON.

The housecodes from A to P are addressed according to thetable below

80P76L72H68D

79O75K71G67C

78N74J70F66B

77M73I69E65A

CodeHousecode

CodeHousecode

CodeHousecode

CodeHousecode

The X10 commands are given the following Table

07 Unit OFF

13All Lights off 05 Unit ON

11 + (No of cycles x 32)Bright03 All Lights On

9 + (No of cycles x 32)Dim01 All Units off

CodeFunctionCodeFunction


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For Action Key 0, enter 229# (“OFF”), 255# terminator. ForResponse enter 34#, which is 195,65,1,7,255 (X10 Housecode B Unit code 1, OFF)

Press F to exit from the menu.

Connect an X10 one way (PL513, PSC04) or two wayinterface (TW523, PSC05) to the MJ3 connector using a 1:1 4way telephone cable. as shown in the diagram below:

MJ3

X10 InterfacePL513 orTW523

4 way 1:1 telephone cable

X10Module

X10Module

Mains Supply

Ceiling Light Table Lamp

Press F+2. The Home Control Menu should be

Press 1 for Living Room Lights2 for Upstairs Lights

Select 2 for Upstairs lights and check tat you can turn thelights ON and OFF.

Other X10 commands available are All Units OFF, All LightsON

X10 Bright and Dim commands are also supported.

Comfort is also capable of receiving X10 commands from anX10 wall switch or another X10 controller. We shall go intothis in a later section.

Feedback Status on the Home Control Menu


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The status (on or off) of appliances on the Home ControlMenu can be announced. This is done by using a currentsensor or AC relay to sense the current flowing in the ACMains wire supplying the appliance and connect the relay orcurrent sensor output to one of the input zones of Comfort.The Input is programmed as Zone Type 8, (Normally OpenSwitch) or Zone Type 8 (Normally Open Switch) dependingon how the relay contacts are connected to the input.Current sensors are available from Cytech Technology forthis purpose. Theses current sensors have Normally Openoutputs which close when activated.

We shall use Zone 6 as the feedback Input for the LivingRoom Lights (output 2) for this exercise. Zone Type 6 isprogrammed as Zone Type 24 (Normally Closed Switch), sowe shall assume that a feedback relay Normally Closedcontacts are connected to this input.

In Table 33, each Control key has a Location for entering theFeedback Input. We want to specify Zone 6 as a feedbackinput for Control Key 1 (Living Room Lights), so we have toenter 6 in Location 1820.

Locations Menu is in Engineer 7,4,1.

Enter Location and # key

Enter 1820#

Location 1820Code 0Enter New Number and # Key

Enter 6# to specify Zone 6 as feedback Input. Press F toexit.

Now Press F+2 for Home Control menu and 1 for Control Key1,

Close or short zone 6 . The Menu will say

Living Room Lights OFFPress 0 for OFF1 for ON# for Previous Menu


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The menu tells the current state of the Zone (“OFF”). Press# to go to the previous Menu

Open Zone 6 and Press 1 for Living Room Lights again. Thistime the menu will say

Living Room Lights ONPress 0 for OFF1 for ON# for Previous Menu

The Applications Manual has an example of programming atwo-way switch to allow manual control as well as systemcontrol of an appliance, using feedback.

Grouping Appliances on the Home Control Menu

The Home Control Menu has 11 Control Keys 0 to 9 and * forthe user to make the first selection. The 2nd selection orlevel is usually for the action to be performed, e.g. OFF, ON,BRIGHT, DIM etc..

When there are more than 11 appliances to be controlled.Appliances may be grouped together under a Control Key.For example

Press 1 for Lights2 for Heaters3 for Airconditioners4 for Home Entertainment

All the Lights would be under Control Key 1, the Heatersunder Control Key 2, Air conditioners under Control Key 3,Home Entertainment under Control Key 4.

When the user presses 1 to select Lights the seconds level ofthe menu may be

Lights..Press 1 for Upstairs ON2 for Upstairs Off3 for Bedroom On4 for Bedrroom Off

This method of arranging appliances is possible becauseeach Control Key has 4 words which may be assigned to the appliance category, and each Action Key (on the second


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level) has 3 words which may be applied to the applianceand action, e.g. “Upstairs Lights ON”

Using this method, Each Control Key has 11 control Actionswhich could be divided into 5 ON and 5 OFF actions, giving amaximum of 55 appliances which may be controlled for ONand OFF. This should only be used if there are more than 11items to be controlled because this is obviously not as simple as having an appliance on each key.

However, take note of a limitation of the number ofResponses available. Each action of turning an appliance on or off requires one or more Responses. The maximum 55appliances would need 110 Responses. Comfort currentlysupports 127 Responses, but many of them are required forother functions so it is unlikely that 55 appliances could becontrolled on the Home Control Menu.

Home Control Menu for Other Functions

Just because it is called the Home Control Menu does notmean that what you can do with it is limited to controllingHome Appliances. Basically the Home Control Menu is amenu for activating Responses. you can program it forbypassing or unbypassing a group of zones, for resettinglatched shock detectors, for selecting options and so on.

As an exercise, we shall program a Control key (number 4)to bypass and unbypass groups of zones.

Go to Control Menu (Engineer Menu 3,1), press 4 for Controlkey 4, and 1 for Description.

We will call the key “Bypass Area”. Enter 203# = “Bypass”and 80# = “Area”. Enter 255# to terminate.

Press 2 for Control Action.

Press 1 for Action Key 1. Enter words 230 = “ON”, 255# =terminator. When the menu asks for Response, enter 91# (an unused Response 91, which we shall program later)

Press 0 for Action Key 0. Enter words 229 = “OFF”, 255# =terminator. When the menu asks for Response, enter 93# (an unused Response 93, which we shall program later)

Press F to exit.


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Go to Response Menu (Engineer menu 3,6) to program theResponses 91 and 93 used in Control Key 4 which weprogrammed.

Enter 91# for Response 91. Enter the action codes 75,2(Bypass Zone 2), 75,3 (Bypass Zone 3), 75, 4 (Bypass Zone4), 255. Don’t forget to enter # after each number. ThisResponse bypasses zones 2,3, and 4

Enter 93# for Response 93. Enter action codes 76,2(unbypass zone 2), 76,3 (unbypass zone 3), 76,4 (unbypasszone 4), 255. This unbypasses zones 2 to 4. You could alsouse a single action 10 (unbypass all zones) to do this.. PeesF to exit.

Press F+2 for Home Control . The menu says

..4 for Bypass Area

Press 4 to bypass Area.

Press 0 for OFF1 for ON

Press 1 for ON to Bypass the zones.

Now arm to Away Mode, activate the 3 zones to see if theyare indeed bypassed. Press F+2 for Home Control Menu andunbypass the zones. The alarm should be activated, causedby the unbypassing of the zones.


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SECTION 6 KEYPAD PROGRAMMING

Number of Keypads

Location 1675 contains the number of Keypads used in thesystem. This number can be 1 to 4. By default, 1 Keypad isprogrammed in that location, although in most Comfortinstallations, at least two would be required because it is souseful..

If you have two Keypads connected to your test setup, go to Location Menu (Engineer Menu 7,4,1) enter 1675 # andenter 2 #. You need to RESET the system by pressing theRESET button on the Comfort PCB or go to System ResetMenu (Engineer Menu 7,4,2) in order for the setting to takeeffect.

Programmable Function Keys

Each Function key on the Keypad has a default Responseaccessed by pressing F followed by the key. The 3 one-toucharming keys are also function keys, but these 3 are special inthat they do not require F to be pressed. Pressing F and anyof the 3 one-touch keys has the same effect as pressing thekeys without the F key.

It is possible to change the assignment of function keys tocater for special requirements of customers. Residentialcustomers, Offices and Industrial customers may havedifferent requirements.

To change Keypad Function Key assignments, go to ControlStation menu (Engineer Menu 4,4)

Enter Control Key

The control key is the function key on the Keypad. You canenter 0 to 9 and *. Press 1 to see what is programmed forF+1

Response 101,Enter Response number and # key

Response 101 is 99,32,91,8,255.


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Terminator255Bypass Menu91,8

User Authorization for Security Menu. Only user codesauthorized for Security menu access, are allowed.

99,32ExplanationAction Codes

Press # to leave the Response unchanged.. The next menu is

Code ONPress 1 for ON, 0 for OFF

Code ON means that a user code is required to access thismenu. You will have noticed that some Keypad Function keysask for sign in and some do not..

Press 0 for OFF. This turns off the user code requirement forthis Function Key. Press F to Exit and Press F+1 to get intothe Bypass Menu. The Bypass Menu will come on withoutasking for a sign-in code.

The default Keypad Responses can be found in WorksheetTable 39.

One-Touch Function Keys, # and F Function KeysThe above method allows you to program the number keys 0to 9 and the # key. But what about the 3 one-touch Keys,the # Key and the F key? These are also Function Keys andcan be reprogrammed. These keys are handled in Locationsand not Control Station Menu. The reason for this is that onthe Telephone keypad used for remote access, only 0 to 9and * can be accessed, while the # key is used to go to theprevious menu.

Table 39 shows the Locations for the F, #, Away, Night, Daykeys. Enter the Response number in the Location specified inthe Table. The Away, Night, and Day one-touch keys maybe assigned to other functions, especially in installationswhich are not security-related.

Using Function Keys to switch Outputs

From the above example, you will realize that when aFunction key is pressed, a Response is activated. This is notconfined to shortcuts to menus. It can be used to lock andunlock a door for example. Let us change Function Key 1 toalternately switch Output 1 on and off.

Program Response 90 with the following codes


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78,1 Toggle Output 1 (on to off and Off to On)

255 Terminator

Now go to Control Station Menu (Engineer Menu 4,4) andpress 1 for Control Key 1. Enter 90# to assign Response 90to this Function Key. Press F to exit.

Press F+1. The lamp on Output 1 should turn on. PressingF+1 will turn it off. Each activation of the function key willalternately turn Output 1 on and off.

After this, put the settings for Function key 1 back toResponse 101 and Code ON (i.e. back to Bypass Menu)

This is an illustration of the great power and flexibility of fullyprogrammable Keypad function keys.

Action 91 (Voice Menu Shortcut)

Action 91, which is the action for a shortcut menu is usedoften in Keypad Responses. Action 91 followed by a menunumber causes the Voice menu to start directly at thespecified menu. The list of Menus available are as follows

Alarm Type Dial On/Off34Time Program17

Call Screening33No of Rings16

User Options32Engineer Code Enable15

Pulse Dial Menu31Pager Id14

Reserved30HomeSafe Sign In13

Change Entry Exit Time29Program Mode Security Opt12

Assign Phone to User Mailbox28Change Phone11

Record Memo27Change Date10

Record Alarm message26Answering Machine Settings9

Baby Monitor25Bypass8

Change Sign In Code24Test7

Emergency Menu23Event log6

Mode Responses22Reminder Menu5

Control Settings21Home Control Menu4

Change Responses20Security menu3

Change Holidays19Messages menu2

Vacation Program18Arm Security Menu1

DescriptionMenuDescriptionMenu


57

If you want the Function key to go to a particular menu,enter 91, followed by the menu number in the Responseactivated by the Function Key. You can accomplish this byeither defining a new Response and assigning that responseto the Function key, as we did in the last example, orreprogramming the Response activated by the Function key,without changing the Response number .

Warning Messages on Keypads

When movement is detected, a message recorded by theuser can be played on the Keypad to welcome guests. ordeter prowlers.

The message is recorded as a Reminder Message. Go to UserMenu 2,5 (Reminder Menu).

Enter Reminder Number and # Key

Enter 1 # (or any Reminder from 1 to 8).

12:00 AMNo MessagePress 1 for Message2 to Change Time3 for Day of Week4 for Reminder Off5 for User Option

A Reminder message is primarily used to remind the users ofappointments or other matters at programmed times of dayand an any days of the week (just like a Time Program witha message). Comfort also is able to use these recordedmessages to play on any Keypad when triggered by anyevent,, for example PIR activation.

Leave the Time and Days of week settings unprogrammedfor this reminder message. Press 1 for Message

No MessagePress 1 to Record Reminder Message2 to Hear Reminder Message

The menu says there is “No Message” for this Remindernumber. Press 1 to record a Reminder. Record a suitablemessage like.. You are now approaching the ____ residence.


58

We will be with you shortly” and Press any key to end. Press2 to play back the recorded message. Press F to end.

When Zone 6, (outside PIR) is triggered, the recordedReminder message is to be played. Go to Zone Menu(Engineer Menu 1), enter 6#, press 5 for Response, andenter 116#. Response 116 broadcasts Reminder Message 1to all Keypads (refer to Worksheet table 33). Press F to end.

Now open Zone 6. The Reminder Message should be heardon your Keypad or both Keypads if connected. To allow theReminder Message only on one Keypad instead of all, change Response 1116. Go to Response Menu (Engineer Menu 3,6)enter 116#. The action codes programmed by default are133,1,0,255. Action 133 is Reminder Message broadcast onKeypad. The next code 1 is the Reminder number. The 3rdnumber is the Keypad number 0 1 to 8. A value of 0 meansbroadcast to all Keypads. Change this to 133,1,1 , 255 whichis Reminder 1 to Keypad 1. Trigger zone 6 again and checkthat the reminder message only is heard on the designatedKeypad.

Keypads used for this type of warning message are usuallyoutdoors. It is obviously not a good idea to put a Keypadoutside with easy access to anyone. Instead, a Door Stationcan be configured as a Keypad for outside use. This doesnot have the 16 keys. See the Section on Door Station formore details.


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SECTION 7 USERS AND MAILBOXES

Adding Users

Comfort allows up to 16 users with their own codes. Eachcode can be 4 to 6 digits. The first 8 codes can be set upwith mailboxes for messages, while the last 8 users do nothave mailboxes. Before going further, we shall add a fewusers in addition to the default user 1. This is done in AddUser Menu (Program Menu 5,1)

New User... 2, Enter New code and # key

The menu says the next available user number and asks forthe new code

Enter the code for User 2. We shall use 2222#. The menuasks you to reenter the same code for confirmation

To confirm , enter new code and # key

Enter the same number again.

Sign-in code OK

If the codes do not match, you will be asked to enter codesuntil 2 consecutive entries match exactly.

Add Users 3 and 4 in the same way, using codes 3333 and4444 respectively.

User Authorisation

Each of the 16 user codes have independent userauthorization for Local Arm, Local Disarm, Remote Arm,Remote Disarm, Disarm after Alarm, Security Menu Access,Home Control Menu Access and Program Access.. These areexplained further below

Allowed to Disarm only when an alarm has beenactivated. This works in conjunction with the other

Disarm after AlarmAllowed to arm remotely, via telephoneRemote ArmAllowed to disarm remotely, via telephoneRemote DisarmAllowed to arm on local Telephone or KeypadLocal ArmAllowed to disarm on local Telephone or KeypadLocal DisarmExplanationAuthorization


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Allowed into Program Menu (User Menu 9)ProgrammingAllowed to access Home Control MenuHome Control Menu

Allowed to access Security Menu (Bypass, hearEvent Log, hear alarm history etc.

Security Menu

authorization settings. The other arm/disarmsettings should be off if the user is only allowed todisarm after alarm

These user authorization settings are programmed usingLocations for each User Code, described in Worksheet Table38. By default all users are authorized for all settings exceptProgramming which is only authorized for User 1

As an example, let us disable User 2 from Local and RemoteArm and Disarm and allow Disarm after Alarm, and disableUser 3 from Security Menu and Home Control menu.Worksheet Table 33 shown below gives the Locations andhow to change the user authorization settings for each user.

1270643216842118001612706432168421179915127064321684211798141270643216842117971312706432168421179612127064321684211795111270643216842117941012706432168421179391270643216842117928127064321684211791712706432168421179061270643216842117895127064321684211788431000168421178731120643216000017862255128643216842117851

Add 128Add 64Add 32Add 16Add 8Add 4Add 2Add 1

ValueProgrHomeControl

SecurityMenu

AlarmDisarm

RemoteArm

RemoteDisarm

LocalArm

LocalDisarm

LocUser

In Table 38, the Location for each user is shown in thesecond column. Each of authorization settings has a value toadd to the total. Add up the individual authorization settingsfor each user.

For user 2, Add Alarm Disarm (16) + Security Menu (32) +Home Control (64) = 112. The Location for User 2, 1786.must be set to 112


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For User 3, Add Local Disarm(1) + Local Arm (2) + RemoteDisarm (4) + Remote Arm (8) + Alarm Disarm (16) = 31.The Location for User 3, 1787 must be set to 31.

Go to the Locations Menu (Engineer Menu 7,4,1), enterLocation Number and # key, and enter to new value.

Now Arm to any security mode by pressing any of theOne-touch keys. Using the one-touch keys does not call foruser code, so user authorization is not required.

Enter 2222# to disarm. The Keypad will give a long beepinstead of saying “Security Off” and the Armed led remainsON (red), as that user is not authorized to disarm. Dial inremotely, sign in using 2222# and press 0 for Security Mode.This user will not be able to disarm.

At the Keypad sign in with 3333#. This will disarm thesystem. Press F+1 for Bypass Menu. The menu will ask for asign in code. Enter 3333#. The Keypad will give a long beepto indicate that the code is not accepted for this function, asUser 3 is not authorized for Security Menu.

F+2 for Home Control Menu does not require a sign-in code,so user authorization is not required. To change this, go toControl Station Menu (Engineer Menu 4,4), press 2 forControl Key, leave the Response alone by pressing #, andpress 1 for Code ON. Press F to exit.

Now Press F+2. The menu will ask for sign in code. Enter3333#. This will produce a long beep to show that it is notallowed, as User 3 is not authorized for Home Control Menu

Action 99 for User Authorization on Keypad

The User Menu automatically knows about user authorizationsettings. users who are not authorized for Security Menu orHome Control will not be allowed to access those menus.However the Keypad function keys which give shortcuts tothose menus do not know about authorization settings.Action 99 must be used to allow access only to selectedauthorization settings.

Action 99 is Set Authorization for Keypad Function Key andhas 1 parameter. This parameter gives the combination ofthe authorization settings allowed access to the function key.The authorization settings are given in Table 38 andreproduced in the section above.


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For example, The Time Program function key should beaccessible only to those users who have the Programauthorization setting.

In the Keypad Response, action codes 99 128 allows accessto codes with Program authorization setting, which is 128.Default Response 115 (Change Time program Menu) hascodes 99,128 (Allow authorisation for program), 91,17 (go toTime Program Menu), 255.

The following sections relating to mailboxes and answeringmachine settings are user functions, but it is desirable tohave a good understanding of these capabilities.

Leaving Memos for Mailboxes

We have added 4 users in our system so far. Each of theseusers have a mailbox. Users can record memos to eachother on the Keypad. Press F+4. As there are several users,the menu will say

Press 1 for User 12 for User 23 for User 34 for User 4

If the user recorded a name for the particular mailbox, thename would be announced on the list instead of the Usernumber.

Press 1 to 4 to record a message into the selected mailbox.The menu says

Leave Your Message After the Tone ... beep

Leave a message, and press any key to end the recording.While the recording is going on, the red MIC led will be on.This MIC led will come on whenever the microphone is on, asrequired by privacy protection regulations..

When a new memo has been recorded the New Message LED will come on steady. If a new message recorded from anincoming caller is available, the new message led will flashinstead of being steady. You can find out who the message isfor by pressing the # key.


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New Message for.. User Number (1 to 8)

If there are messages for more than 1 person, the systemwill give the numbers or names of all mailboxes with newmessages. To retrieve the new message, sign in with the user sign in code.

Recording Incoming Calls

Dial to Comfort from a telephone. If no user names orGreeting Message has been recorded, the answering machinedoes not operate. The system when it answers the phone,will say “Please Sign In”, allowing remote access but notrecording of incoming caller's messages.

Record a Greeting Message by using F+*, 6 or ProgramMenu 1,6. Listen to the Greeting Message by pressing 7.Press F to end.

Dial again from the telephone. When Comfort answers, it willplay the Greeting Message. As there are no user names, the system does not play the list of mailboxes. It will say “LeaveYou Message after the tone” and record the incomingmessage into mailbox 1.

Notice that when a new message from an incoming call hasbeen recorded, the New Message LED will flash. Pressing the# key will announce which mailbox the new message is for.

Recording User NamesSo far the memo and new message recordings have beenwhere the users do not have mailbox names. Record somemailbox names now. This is done in User Menu 2,6,2. Eachuser records their own name using their own code. Recorduser names for Users 1 and 2.

Press F+4 to record a memo. The menu will substitutemailbox names for mailbox numbers where available

Press 1 for (user name 1)2 for (user name 2)3 for ..


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Use a telephone to dial in again. When Comfort answers, itwill play the Greeting message, then play the list of mailboxnames only

(Greeting Message)..Press 1 for (user name 1)2 for (user name 2)

For incoming callers, Comfort invites them to leavemessages for those with mailbox names only. However, it isstill possible to leave messages for those mailboxes withoutrecorded names, by pressing 3 or 4 in our case. This is ameans for offices to set up mailbox names for those staffwho need to be contacted by customers, but also to allowthe boss to leave messages for other staff.

Assigning Phones to Mailboxes

When you assign one of the 8 programmed telephones to amailbox, any new message recorded in the mailbox of morethan 6 seconds duration will be forwarded to the mailbox. Ifthe Phone Type is a Voice Phone, the new message will beplayed when the user signs in. If it is a pager, the AlarmType 29 for New message will be reported on the pager. If itis Phone Type 3, an Alarm Voice Message, the user cannotsign in to retrieve, but will know that it is a new message. Itcan even go to a CMS, which will receive the programmed report code, although we do not recommend this. It justillustrates the intelligence that Comfort shows in dealing withcalls to different phone types.

Assigning a phone to a mailbox is done in user Menu 2,6,7.there is also a short cut menu which can be assigned to theKeypad function key using action 91,28. Only one phone canbe assigned to a mailbox at a time.

Sign-in Tamper

Comfort provides protection against people trying to breakinto the system by guessing the sign in codes either locallyor remotely. After 6 consecutive wrong code attemptswithout a correct code, a Sign-in Tamper alarm, (Alarm type31) is generated. Like any other alarm type, you can set thedialout to go to any combination of the 8 programmedtelephone numbers, including the CMS.


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Enter any wrong code on the Keypad 6 times in a row. TheSign in Tamper is generated. The green led starts to flashindicating a trouble alarm. If any telephones are assigned to Alarm Type 31, the system will dial out.

To clear the alarm condition, enter a correct code . TheKeypad produces an error beep even though a valid codewas entered. Enter the correct code again. This time, the Keypad accepts it and says “Sign-in Tamper Restore”. Twocorrect codes are required to reset the Sign in tamper. Thisis to protect against someone happening to guess the correctcode after many attempts. A genuine user who signs inwould naturally enter the code again if the first entryproduced an error beep.


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SECTION 8 DOING MORE WITH ZONE TYPES

Default Zone Types

When programming zones, you assign one of the 31 ZoneTypes in Worksheet Tables 8,9 and 10.

The descriptions of the default Zone Types are given belowfor quick reference

Not Assigned31Not Assigned30Away/Night Vibration29Away/Night 100 ms2824 hr Zone (N.0)2724 hr Zone (N.C.)26Vibration 100 ms armed25Switch N/C24Fire N/C23Not Assigned22Doorbell2124 hour Tamper2024 hr Vibration19INST Away18Monitor (N.C.)17Perim Vibration Night/Away16Glass Break15Perim Night/Away14Tamper, Armed13Panic12Gas N/C11Fire N/O10Monitor (N/O)9Switch (N/O)8Instant Vibration, armed7Alert Vibration Night/Away6Instant Away/Night5Alert Away4Alert Night/Away3Entry Door2Door/window1Null0TypeZone Type

Changing Zone Types

For most applications, you can use the default Zone Types,but for special requirements you can either modify somecharacteristic of a default Zone Type, or you may evendefine your own using an unused Zone Type. This is one ofthe special strengths of Comfort.


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Each Zone Type is a collection of zone characteristics asdescribed in the table below

A 24 hour zone is always active irrespective ofthe Off, Away, Night, Day settings. The Instant,Alert, Perimeter and Inactive settings do notapply if a Zone is defined as 24-hour. 24 hourzones cannot be bypassed. A zone type can beInstant in all 4 modes, but still have the 24 hoursetting OFF to allow bypassing

Yes/No24-hour

The Sensitivity setting determines how long azone has to be activated before it is considereda genuine trip. A higher setting prevents falsealarms, while a lower setting allows for detectionof short action sensors like vibration sensors.

20 ms to850 ms

Sensitivity

Defines the behaviour of the sensor contacts tothe zone. Most Security sensors are NormallyClosed.

NO or NCNormallyOpen/Closed

Determines if the zone type is an Entry Door, i.e.used for entry and exit for the premises. Closingan Entry door ends the exit sequence duringarming, and opening the entry door starts theentry sequence when the system is armed forFinal Door Away Arm.

Yes/NoEntry Door

Alarm Type which is activated when anon-inactive zone is tripped.

0 to 31Alarm Type

Alarm Type which is activated when a troublecondition occurs on the zone i.e. open or shortcircuit when the system is armed (Night, Away orDay Mode). In Security Off Mode, a troublecondition always results in a Trouble alarm type.

0 to 31Trouble AlarmType

Off

Day Mode

Night Mode

Each zone type has a setting in each mode: Off,Night, Day and Away. This gives flexibility indefining the behaviour of the zone types. Forexample, a zone Type may be Inactive in Homeor Day Modes, Alert in Night Mode and Instant inAway Mode. See Flowchart for Instant, Alert andPerimeter Zone Activation (figure 3.2)

Instant,Alert,Perimeter,Inactive

Away Mode

RemarksValueCharacteristic

There is no menu to change Zone Types settings, as there isfor Zones and Alarm settings. Instead, we can change ZoneType settings using the Locations Menu.

Tables 8,9 and 10 in the Worksheet give all the informationabout the Default Zone Type characteristics and theLocations to be used to program them. 3 Tables are usedbecause there is too much information to fit into a singletable. Zone 8 shows the activity in each security mode; Off,Away, Night, Day for each Zone Type. Table 9 shows the


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Alarm Type assignments for each Zone Type. Table 10 showsEntry door, Normally open/close, sensitivity and 24 hoursetting for each Zone Type.

Creating a New Zone Type

As an exercise, we shall program a new and unique ZoneType as Instant only when Security Off, causing a TamperAlarm when activated, Normally Open contact, with asensitivity of 100 ms . Such a requirement will probablynever be called for, but the purpose of this exercise is toshow how zone types can be modified and customized to fitalmost any requirement

We shall use Zone Type 30, which is not assigned. Thecharacteristics of this new Zone Type are

Instant in Off, Inactive in Away, Night and Day. Refer toTable 8. Add 3 to get Instant in Security Off, and do not addanything for the other columns. this total value of 3 is to beprogrammed into the Location for Zone Type 30 , which is 1416, from the “Location” column.

31416000330

Inactive=0Alert=64Perim=128Instant=192

Inactive=0Alert=16Perim=32Instant=48

Inactive = 0Alert=4Perim=8Instant=12

Inactive = 0Alert=1Perim=2Instant=3

ValueLocationDay ModeNight ModeAway ModeSecurity OffNo

Refer to Table 9 for the Alarm Assignments. The NormalAlarm Type, to be activated when this zone type is triggeredshould be 11, Tamper Alarm. e Look at the row for ZoneType 30 in Table 9. Location 1418 should be 11.

14191114181130LocationAlarm TypeLocationAlarm Type

Alarm, Zone Trouble, ArmedNormal AlarmNo

If 2 end-of-line resistors are used, and if the zone wiring isopen and short-circuited, a Tamper alarm should also beactivated. Location 1419 for Alarm, Zone Trouble & Armedshould also be 11

Finally, Table 10 has other characteristics. The zone shouldbe Normally Open (Add 32), Sensitivity 100 ms (Add 3), for


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a total added value of 35. The Location for Zone Type 30 is1417 which should be programmed to 35.

35141733230Add 0 to 7Add 16Add 32Add 64

ValueLocationSensitivityNumber

(ms)

24 HrNormallyOpen

Entry doorNo

In Locations Menu (Engineer Menu 7,4,1), enter the followingLocations which we have worked out

351,419111,418111,41731,416ValueLocation

After Locations for Zone Types have been changed, pressthe RESET button on the Comfort PCB to get the system torecognize the changes. You can also remotely reset Comfortby System Reset menu (Engineer Menu 7,4,2), which resetsthe system just like pressing the button physically.

We have now defined Zone Type 30. We now have to assigna zone to it. Use Zone 8. Open the zone as the new zonetype is normally open. Go to Zone Menu (Engineer Menu 1),enter 8#, press 2 for Zone Type, change the value from 5 to30. and press #. Press F to exit.

In Security Off, short the zone to common. This shouldcause a tamper Alarm. Open the zone, disarm and arm toany mode. Short (close) the zone again. This should notcause an alarm as the zone type is inactive when armed.Check it in other security modes to see if it behaves exactlythe way it was programmed.

Zone Types can be modified and new ones created in thisway.


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SECTION 9 DOOR STATION

Connections

Door Station

C B A

VOICE M IC KA KB 12V COM

KEY TONE (Remove for soft)

JP6 123

SW4Tamper Switch

JP7 - TAMP (Remove to enable)

JP5KPDS

SW1ID Selectors

Microphone

Loudspeaker

Volume Control

Connections to main PCB using(screeened cable)

The Door Station is similar to the Keypad except that the 16rubber keys are not present and there is a singlepush-button for the doorbell.

On the PCB, insert the shunt JP5 over the two lower pins.Set the ID to 1 by putting in al the 3 shunts in SW1. If youuse a second Door Station, take off the shunt in position A.

The connection of wires is exactly the same as for theKeypad: 12V/Ground, kA/KB, Mic/Voice

Location 1674 must be programmed with the Number ofDoor Stations. By default, this is set to 0. After changing thenumber in Location 1674, reset the system by pressing theRESET button on the Comfort PCB. After a few seconds, theKeypad will announce “Security Off”


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Operation in Off, Night and Day Modes

In Security Off, press the Doorbell button. The Keypads will produce a door chime. If a ringer board is connected, thehouse telephones will ring. Press any button on one of theKeypads. The Keypad says

Press 1 for Door Station

Press 1. You can now talk to the Door Station. In this mode,only one side can talk at any time, while the other sidelistens. The red MIC led on the Keypad and Door Stationcomes on when the respective station is in Talk Mode. TheKeypad controls the direction of the conversation by pressing1 to switch from talk to listen and vice versa. To end, pressthe F key. You can see the red MIC led through thesemi-translucent polycarbonate housing.

Press the Doorbell button again, but this time, use the localtelephone to answer the chime. As before, press 1 for DoorStation. With the telephone, you can talk naturally with theDoor Station without having to press 1. Just hang up to endthe conversation. Obviously, using the phone to talk to theDoor Station is preferable to the Keypad, but the Keypadmay be closer than the nearest telephone sometimes.

In Security Off, Day and Night modes, when people are athome, you can use the local phone or Keypad to answer theDoor Station

Operation In Away Mode

In Away Mode, when no one is at home, Comfort is able todial to a programmed phone to allow you to talk to the DoorStation. To do this, program the dialout settings for theDoorbell Alarm Type. (Alarm Type 25)

Go to Alarm Types Menu (Engineer Menu 2), enter 25# .Press 1 for Dial Settings. Press 1 for Dial Setting ON, press1 again for the individual dial settings. The menu announceswhich of the 8 dial positions are ON, and

Enter Dial setting 1 to 8


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Press the number (1 to 8) corresponding to your mobilephone . Press F to end.

Arm to Away Mode. Press the Door bell. If you haveprogrammed the dial settings and the phone numbercorrectly, the mobile phone will ring. Remember that youmust say something before Comfort announces the Alarmtype, “Door Bell”. For this alarm type, you do not need tosign in. Press 1 to talk to the Door Station. To end, press #,or hang up.

Opening the Door

A door strike or automatic gate can be controlled from theDoor Station Menu to open the door for the visitor. To dothis, Location 52 must be programmed with the Responsewhich opens the door,

Assume that a a door strike or automatic gate is controlledby sending a 1 second pulse on output 1. Response 79 =130,20,1 gives a 1 second pulse on Output 1. Go toLocations Menu (Engineer Menu 7,4,1) enter 52#, and enter79# in that location. Press # to exit.

Press the door bell again. Answer the Keypad or phone. Themenu this time is

Press 1 for Door Station7 to Open Door

Press 7 to Open the door. You should see the lamp on Output1 turn on for 1 second. If Location 52 is programmed with 0or 255, the item “7 to Open Door “will not be heard.

Door Station Recording

The Door Station can take a message if no one answers

When the Door Station button is pressed and no oneanswers, i.e. activates the Door Station menu, either in thehouse or remotely, the Door Station can be programmed totake a message, first playing the recorded Greeting message and “Leave Your Message after the Tone”. This is done byassigning a Response to the Doorbell Response location


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1691 with Action 135. Action 135 has two parameters, usernumber and elapsed time. The user number is the user 1 to8 in which the door station message is to be recorded.Elapsed time is the time in seconds to wait before startingthe Door Station recording, if no one answers.

Program Response 127 or any unused Response as follows:

Actions = 135,1,30,255.

This records a message into Mailbox 1 if there is no answerafter 30 seconds.

Program the Doorbell Response Location 1691 to value of127, or the programmed Response.

In Security Off, press the Door Station button and wait. After30 seconds, the Door Station will play the Greeting messageand record the message. This message will be forwarded tothe users phone if the phone is assigned to the mailbox.

Now press the button again, but this time, use the housetelephone or Keypad to activate the Door Station. The DoorStation will not take a message.

In Away Mode, the Door Station also takes a message if theDoor Station menu is not activated.

Door Station as Intercom

The Door Station can be made into a Intercom, by settingthe JP5 shunt as a Keypad instead of a Door Station, and setting the SW1 ID shunts as the next Keypad number.Reset Comfort by pressing the Reset button.

The Door Station when configured as an intercom, cancommunicate with other Keypads or intercoms. Press thedoorbell button on the Door Station/ Intercom. The red MICled comes on behind the housing. Talk on the Door Station.Your voice will be heard on the other Keypads. Press any keyon a Keypad to shut out other stations. On the Door Station/Intercom, press and release the doorbell button to talk.

The Door Station/ Intercom can be mounted outside thepremises to give warning messages when movement isdetected.


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More Than 1 Door Station

A second Door Station for a side or back entrance can beinstalled by setting the ID switches for the second station to2.. When the button on either of the Door Stations ispressed, the Keypads or phone can answer the chime andtalk to the station which called.

To be able to open a different door or gate depending onwhich Door Station called, write a Response which checksthe calling Station. In this example, use output 1 fordoor/gate 1 and output 2 for door/gate 2. A pulse of 1second on the output opens the door/gate. Go to ResponseMenu (Engineer menu 3,6), enter 94# (or any unusedResponse in your Worksheet). Enter the following codes:

73,18 (get Door Station ID)

67,1 (skip to marker if = 1, i.e. skip if Door Stationid=1)

(the following actions are for Door Station id 2)

74,80 (do Response 80, which pulses output 2 for 1second)

193 (Exit from Response, also acts as amarker)

(the following actions are for Door Station id=1)

74,79 (do Response 79, pulses output 1 for 1 second)

255 (terminator)

This Response takes 10 codes and uses 2 lines.


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SECTION 10 MORE ON HOME AUTOMATION

Sending Infrared Signals

Comfort is able to send infrared signals to anyremote-controlled appliance from any output. Unlike otherhome automation systems, there are no dedicated outputports for infrared signals. Any output on the main board orLEM, and in future on the Remote Expansion Module (whichexpands to 64 outputs) can be used for infrared signals orpulsed on/off signals. The outputs are open-collectors, whichmean that when switched on they pull down to ground, andwhen off, they ‘float’, if not pulled up by a resistor.

Infrared LED

Output12VOutput

100 ohm 2 W for IR led

-+

The above circuit shows how to connect infrared LEDs to anoutput. Use two LEDs as shown in the figure for greaterrange for 4 to 10 meters. Only one led is needed for a rangeof less than 4 meters. Take note of polarity when connectinginfrared LEDs. The positive end must be connected to the12V positive terminal, while the negative end must beconnected to the Output terminal (open collector).

Comfort’s non-volatile memory can store up to 25 infraredcodes, depending on the size of the codes. These codes mustbe downloaded from CS-XPress from an extensive library ofappliances. An infrared learning device will be madeavailable from Cytech Technology.

To send IR. codes to an output, use Action 129. Action 129has two parameters; the first parameter is the IR. number inmemory, which ranges from 1 to 25. The second parameteris the output number.

For example, Assume IR. code 1 is airconditioner ON and IR.code 2 is airconditioner OFF. to send IR. code 1 to output 5,use code 129,1,5. To send IR. code 2 (off) to output 5, use129, 2,5.


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Program Responses 33 and 34 for IR. 1 output 5 and IR. 2output

25552129342555112933

Code6

Code5

Code4

Code3

Code2

Code1

ResponseResponse (Engineer Menu 3,6)

When programmed as shown above, Response 33 will turnon the airconditioner by sending IR. code 1 to Output 5.Response 34 will turn off the airconditioner by sending IR.code 2 to Output 5. These Responses can be assigned to theControl Menu as follows, using Control Key 3 as an example.

0255-*

0255-9

0255-8

0255-7

0255-6

0255-5

0255-4

0255-3Airconditioner

0255-22552551

33255230ON10-2550-2550-2550-255

34255229OFF0Word 4Word 3Word 2Word 13

0-1270-2550-2550-255Description

RespAction Words0 to 9

Action Key (2)Description (1)KeyControl Menu (Engineer 3,1)

Two-way X10

Comfort can receive as well as send X10 signals using atwo-way X10 interface (PSC05 for 110V, TW7223 for 230V).This enables any X10 transmitter like a wall switch or othercontroller to send commands to Comfort. These X10commands would not activate X10 modules directly, couldcause Comfort to perform any Response, which could forexample, control a bank of lights , arm or disarm thesecurity system, or anything which is possible through theResponse mechanism.


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Comfort is programmed to respond to one housecode,programmed in Location 1851. For example, to respond toHousecode A, enter 65 into Location 1851. The value foreach housecode is from the Worksheet table 32.

1,299All Units Off1,2829 On1,298All Lights On1,2818 Off1,29716 Off1,2808 On1,29616 On1,2797 Off1,29515 Off1,2787 On1,29415 On1,2776 Off1,29314 Off1,2766 On1,29214 On1,2755 Off1,29113 Off1,2745 On1,29013 On1,2734 Off1,28912 Off1,2724 On1,28812 On1,2713 Off1,28711 Off1,2703 On1,28611 On1,2692 Off1,28510 Off1,2682 On1,28410 On1,2671 Off1,2839 Off1,2661 On

Location forResponse

X10 Unit CodeLocation forResponse

X10 Unit Code

The table above (also from Worksheet Table 32) gives theLocations for Responses to be activated by the received X10codes for each Unit code.

For example, we shall program the received X10 code of P1Onto arm the security system to Night Mode, and P1 OFF toturn security off, Program Location 1851 with value 80 (=housecode P), Program Location 1266 (Unit Code 1 ON) =69 (Response 69 arms to Night from Security OFF). AndLocation 1267 = 62 (Response 63 disarms from Night Mode).

If you have a suitable X10 switch or controller , set theaddress to P1. Sending the On signal will arm to Night modeand sending Off will disarm.


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Daylight Saving

Comfort can automatically put the clock forward orbackwards on the correct days of the year for Daylightsaving time adjustments., even when the days when theseoccur are not on the same day each year.

This is done using a Time program. In this exercise, thetime is to be put forward one hour on the last Sunday ofMarch and back 1 hour on the last Sunday of October..

Go to Time Program Menu (Engineer Menu 3,3). The tableshows how to program this Time program..

982:00 AM01000000H7654321

ResponseTimeDay Of Week

Program Response 97 or any unused Response as follows

73,4 Get Day of Month

69,25 Skip if >= 25th of month

(code comes here if not last week of the month)

193 Exit

(code comes here if last week of the month)

73,5 Get Month

68,3 Skip if not = 3 (March)

(code comes here if March)

98,1 Time forward 1 hour

193 Exit

(code comes here if not March)

68,10 Skip if not = 10 (October)

(code comes here if October)

98,2 Time back 1 hour

255 End

This Response takes 17 codes, i.e. 3 lines.


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To test, set the day to a Sunday on the last week of March at12:59 AM and wait for 1 minute. The time should jump backto 1 AM. Test in October in the same way.


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SECTION 11 OTHER SECURITY FEATURES

Alert and Perimeter Zoning for False Alarm Filtering

Comfort has an advanced mechanism to help filter falsealarms, namely Alert and Perimeter Zones

An Alert Zone causes the system to go into Alert State whentripped. If another non-Inactive zone is tripped (but not thesame zone) within the next 10 minutes, an Intruder Alarm isactivated. A Perimeter Zone causes the system to also gointo Alert State. Tripping of an Alert or Instant zone, but notanother Perimeter zone within the next 10 minutes willcause an Intruder Alarm to be activated. The use of Alertand Perimeter Zones is a useful tool in preventing falsealarms, but requires careful planning and design on the partof the installer. Refer to the table below for the flowchartwhich explains the sequence of zone activation to trigger analarm.

Alarm Type for Zone(Intruder, Fire etc)

Instant Zone

Alert State

Intruder AlarmSame zone activated

Idle State

PerimeterAlertState

Other Perimeter Zones

Instant or Alert Zone

Alert Zone

Instant, Perimeter or other Alert Zone

Perimeter Zone Activated

Entry Delay

Entry Door

Entry Door

Figure 3.2 - Flowchart for Instant, Alert and Perimeter Zone Activation


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To test this, go to Zone Menu (Engineer Menu 1). ChangeZones 2 and 4 to Alert Zone Type 3. Arm to Away or NightMode. Trigger Zone 2. No audible alarm is activated, but theARM red led on the Keypad flashes to indicate an Alertcondition. Trigger Zone 4 within 10 minutes. The IntruderAlarm is activated. Note that even though the Alert conditiondoes not turn on the siren or dial out, it is possible to changethis behaviour by modifying Alarm Type 6 (Zone AlertAlarm), for example by turning on the dialout to informsomeone that a possible intrusion has occurred.

Modifying Dialout for Each Alarm

As we have seen, each alarm type has its own combinationof telephone positions to dial, which is programmed in theAlarm Types Menu.

Another level of flexibility is possible, to limit the dialoutdepending on the situation. For example, to prevent dialoutfor Fire alarms at night, to dial to different telephones fordaytime and night time or for different work shifts, to disablethe CMS dialout at night, or to dial to different numbersdepending on the zone

This is accomplished using Action 100, Limit dial out. Action100 has 1 parameter which determines which dial positionsto allow according to the table

1248163264128Add value12345678

Dial Position

For example, to limit the dialout to Phones 3,4 and 5 only,add 4+8+16 = 28. Action 100,28 will limit dialing to onlyphones 3,4, and 5

In this exercise, we shall allow dial out for Fire Alarm from 7PM to 7AM to phone number 8 only, and disable dial outs tothe other numbers. Program an unused Response 125 asfollows:

73,0 Get Hour of Day

69,19 Skip to marker if >= 19, i.e. 7 PM

70,7 Skip to Marker if < 7, i.e. 7 AM

193 Exit

(code comes here if 7 PM to 7 AM)


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100,128 Allow dial out to phone 8 only.

255 End

Selecting Siren Types for Alarms

Comfort has 20 different Siren Types. Each Alarm Type hasone of the Siren types assigned to it. Worksheet Table 19shows these assignments. Alarm Type 1 (Intruder Alarm)has Siren Type 1, which gives the familiar sweeping tone.Alarm Type 12 , Fire, has Siren Type 2, which is theTemporal 3 pattern of 3 pulses followed by a silence. You caneasily change the assignment of Siren Types to any Alarmtype.

For example, to change the Panic button to give a silentalarm, go to Alarm menu (Engineer Menu 2), enter 9# forPanic Alarm, press 5 for Siren Type. The menu announcesSiren Type 1 (same as Intruder Alarm). Enter 0# to selectNo Siren. Now press the Panic button. If you are still in theKeypad Menu, it will say “Thank You, Goodbye” and exit.There will be no audible siren.

Besides changing the Siren Type for each Alarm, you canalso determine where the siren is heard.: On the DoorStation, Keypad or External siren. Refer to Table 25.

108483264461AwayArmed

5108483264445Intruder1

TotalAdd 4Add 8Add 16Add 32Add 64Add 128Add ValueValueSIRENHi SPKSpareKeypadDoorPriorityLocationSiren Type

To enable any of these settings, add the value in theappropriate column and program the total in the Locationgiven for the Siren Type.

“Priority” in the table means the siren will not be interruptedby another alarm siren. This is normally used for Fire Alarmwhich needs to take priority over other sirens

“HI-SPK” means that the Speaker level is maximum andcannot be controlled by the variable resistor VR3 on thecomfort panel. This is applicable to full alarms and notinformation siren tones like used in arming and troublebeeps.

For example, to prevent the external siren from giving twopulses when armed to Away Mode, we have to modify SirenType 5 - Away Armed. Add 64 (door Station), 32 (Keypad), 8


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(HI SPK) and not the value for Siren (4) = 104. Program thevalue 104 in Location 461.

Arm to Away. This time, the siren should not give two pulseswhen armed.

What’s Next

With what you have covered in this Training manual, youshould be ready to install your first Comfort System. Readthe Installation and Users Manuals thoroughly, and lookthrough the Applications Manual which describes how to doprogramming for many real world requirements.

It is recommended that you study all the actions available, inthe ”Programming with Action Codes” booklet, for a fullappreciation of the power of Comfort’ responses, and howthey can be used to customize Comfort for any customersrequirement.

This training manual shows how to program Comfort via theKeypad. You can also do programming from CS-Xpress forWindows 95, which is not covered in this manual


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comfort step by step - a training guide · lamps, you can also use leds with a series 1 to 2.7 k...

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