coming together with community rehabilitation providers
DESCRIPTION
Coming Together with Community Rehabilitation Providers. Maine Department of Labor Bureau of Rehabilitation Services Division of Vocational Rehabilitation August 1, 2013. Maine CRP Project Goals. Increase the employment outcomes of DVR clients assisted by Community Rehabilitation Providers. - PowerPoint PPT PresentationTRANSCRIPT
Coming Together with Community Rehabilitation Providers
Maine Department of LaborBureau of Rehabilitation ServicesDivision of Vocational RehabilitationAugust 1, 2013
Maine CRP Project Goals
•Increase the employment outcomes of DVR clients assisted by Community Rehabilitation Providers.
•Maximize the impact of resources invested with Community Rehabilitation Providers.
2
Project Measures and Benchmarks
3
Primary Measures Baseline(with CRP Services)
# Employment Outcomes
302
Average Case Cost $ 8,176
Time to Job Placement 32 months
Occupational Outcome Categories
Diversity Listing
CRP Project Phase I• October 2011 – March 2012
• Examine and make improvement recommendations in six areas of VR and CRP Relations:▫ Referral process & documentation of services▫ Accreditation of CRP’s▫ Funding model, rates and fees▫ Access and availability of services▫ Business relations▫ Communication and relationships
4
CRP Project Phase II
•March 2012 – October 2013•Design VR-CRP practice changes
that increase employment outcomes of individuals receiving CRP services
•Pilot and implement those practice changes.
5
Referral and Documentation Deliverables %
CompletedCRP “Choice” Fairs 80%
Template for CRP Profile 50%Standardized referral packet with guidance and training
95%
Standardized Assessment Report Forms
95%
Standardized Progress Report Forms
95%
6
Accreditation of CRP’sDeliverables %
CompletedIdentification of measureable CRP
performance indicators95%
No and low cost trainings for CRP and VR staff
100%(ongoing)
Improved in-state CRP approval process
95%
CRP Handbook sections on approval and maintenance of
accreditation
95%
Format for CRP self-identification of program
development/improvement plan and goals
95%
7
Funding Model, Rates and Fees
Deliverables % CompletedOutcome-based payment
system80%
Written payment system procedures
and guidance
95%
CRP and VR staff training on payment system
75%
8
Access and Availability of Services
Deliverables % Completed
CRP recruitment for underserved populations
Ongoing
Improved employment services to people who are Deaf/deaf
50%
CRP training by ASL fluent, culturally competent trainers
50%
Assessment tool to determine CRP staff competencies to work
with ASL users
75%
9
Access and Availability of Services
Deliverables % CompletedCRP recruitment for
underserved populationsOngoing
Expansion of employment services and options for clients
80%
Increased employment outcomes in underserved areas
TBD
10
Business RelationsDeliverables %
CompletedImplementation of a statewide
hiring model for large companies95%
Calculation of return on investment with large company hiring model
95%
Defined training and skill competencies for “master”
Employment Specialists
100%
Improved business-targeted DVR & CRP brochures, video of P & G story
and a Speakers’ Bureau
50%
11
Communication and Relationships
Deliverables % CompletedCRP Handbook – electronic and
printed75%
CRP project communication plan
100%
Regularly updated BRS website; regional quarterly CRP
meetings
100%
Fireside Chat informational sessions – project updates for
CRP and VR staff
100%
12
What has gone well?▫Choosing a project that aligns well with
agency priorities ▫Good framework for project management▫Multi-level interest and commitment to
the project▫Awesome team members , including
project managers, with diversity of skills▫Responsiveness to queries from other
states and the RTAC
13
What lessons were learned?
▫The importance of role clarity and responsibilities for project managers, members and advisors.
▫ Transition between project phases needs extra attention and support.
▫Building leadership and staff capacity takes time and isn’t a linear process.
▫Speed bumps do serve a purpose!
14
Where do we go from here?
▫Finish each of the project deliverables.▫Close out the project and celebrate with
the team (Fall 2013).▫Support the practice changes.▫Watch the performance data.▫Make adjustments as needed.▫Begin scoping out the next project!
15
