commerce bancshares, inc.€¦ · 26/10/2011 · commerce bancshares, inc. cfa society of st....
TRANSCRIPT
COMMERCE BANCSHARES, INC.
CFA SOCIETY OF ST. LOUIS
David W. Kemper Chairman & CEO
October 26, 2011
A number of statements we will be making in our presentation and
in the accompanying slides are “forward-looking statements”
within the meaning of the Private Securities Litigation Reform Act
of 1995, such as statements of the Corporation’s plans, goals,
objectives, expectations, projections, estimates and intentions.
These forward-looking statements involve significant risks and
uncertainties and are subject to change based on various factors
(some of which are beyond the Corporation’s control). Factors
that could cause the Corporation’s actual results to differ
materially from such forward-looking statements made herein or
by management of the Corporation are set forth in the
Corporation’s Second Quarter Report on Form 10-Q and the
Corporation’s Current Reports on Form 8-K.
CAUTIONARY STATEMENT
1
2
TODAY’S DISCUSSION
• Economic and Industry highlights
• Commerce Bank overview
– Our business model – Our performance and how we compare
3
ECONOMIC CONDITIONS CREATING A GLOOMY OUTLOOK
• Spiraling European debt crisis brought turmoil to the global financial markets
• S&P downgraded U.S. sovereign rating from AAA to AA+
• Market volatility index elevated to near early 2009 levels
• Operation Twist offers no guarantees
Market volatility
Low rate environment and declining loan portfolios
• Unemployment remains stubbornly high and consumer confidence expected to reach new lows
• Excess housing inventories still unusually large & will take years to be absorbed
Unemployment and housing
• Fed funds rate near zero since December 2008 and being held at an exceptionally low level ―at least through mid-2013‖
• GDP rose 1.0% in 2Q, below consensus expectations; governments and consumers continue the deleveraging process
• Sluggish economic recovery, regulatory uncertainty, and heightened underwriting standards have substantially lowered levels of asset origination
• Excess capital has been deployed into low yielding investment portfolios and cash as industry loan exposures are down by more than 9%(1) from peak
(1) Difference in ―cash & securities / total assets‖ between Q12007 and Q1
2011 for money center and super regional banks
4
BEARISH SENTIMENT BUILDING ACROSS ALL MARKETS
Source: Bloomberg
720
205 266
Corporate Credit Spreads: 01-01-91 through 08-31-11
High Yield Index Average 508 bps
BBB Rated Corporate Credits Average 181 bps
A Rated Corporate Credits Average 124 bps
OA
S (
Bas
is P
oin
ts)
$0
$20
$40
$60
$80
$100
$120
$140
$160
2006 2007 2008 2009 2010 2011
Energy Prices: 01-01-06 through 08-31-11
Oil – Brent WTI
Equity Indices: 01-01-06 through 08-31-11
S&P 500 Eurostoxx 50 (RHA)
Rates: 01-01-06 through 08-31-11
10yr US 10 yr German 10yr Spain
Pri
ce /
Bar
rel
5
DELEVERAGING REMAINS A THREE STEP GLOBAL PROCESS
• Largely accomplished by larger companies in the U.S., big cash positions, improving debt profile
• Still contending with an over levered banking system in Europe put at risk by peripheral credits and more recently deposit flight
Business
Consumer
Government • Just beginning to confront this in the U.S.
• Already confronting this with austerity programs in the peripheral European credits
• Well more than half way through in the U.S. with debt service coverage approaching record lows
• Spending will likely remain restrained as the ―average‖ consumer’s balance sheet still needs to heal
6
EMPLOYMENT – MAKING SOME PROGRESS FROM AN ABYSMAL BOTTOM, BUT STILL SLUGGISH
-7%
-6%
-5%
-4%
-3%
-2%
-1%
0%
1%
2%
3%
4%
-1000
-800
-600
-400
-200
0
200
400
600
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Mo
nth
ly C
hang
e (0
00
)
Monthly Increase (Left Axis) 3 Month Change (Right Axis)
Still down 6.793 million jobs
Total average job growth at 91k/month since January 2010, 122k/month private only
Sources: The Bureau of Labor Statistics
7
CONSUMER CONFIDENCE REMAINS WEAK
Dow Industrials Performance vs. Consumer Confidence through 8/31/2011
(S1060A)
Monthly Data 2/28/1967 - 8/31/2011 (Log Scale)
452
557
687
848
1046
1290
1592
1963
2422
2988
3686
4547
5609
6920
8536
10530
12990
16025
19769
452
557
687
848
1046
1290
1592
1963
2422
2988
3686
4547
5609
6920
8536
10530
12990
16025
19769
20
30
40
50
60
70
80
90
100
110
120
130
140
150
20
30
40
50
60
70
80
90
100
110
120
130
140
150
1970 1975 1980 1985 1990 1995 2000 2005 2010
• Consumer confidence remains extremely weak, much like in the early eighties
• On a historical basis, stocks perform well when consumers feel gloomy
Sources: Dow Jones Industrial, The Conference Board, Ned Davis Research, Inc.
8
THE HEADLINES ARE TELLING OF THE KEY CHALLENGES AND CHANGES IN THE INDUSTRY
Altered financial landscape requires leaner operations for the industry
• Lending (prime driver of revenue) depressed for several years; not expected to pick up anytime soon
• Fed’s pledge to keep rates near zero into 2013 eating into profit margins and depressing investment yields
• Ever increasing regulatory challenges
• New fees for debit card customers
– Bank of America/SunTrust to charge $5/month to ―everyday checking‖ customers
– Wells Fargo plans to test $3 monthly usage fee for new debit card customers in five states
• New programs aimed at cutting operating expenses
• Big banks cutting jobs
9
THE ONLY CERTAINTY IS UNCERTAINTY
Source: Morgan Stanley
• Stubbornly high unemployment
• Limited GDP growth / double dip?
• QE3 debate / Operation Twist
• Deficit reduction
• Home prices continue to decline
• European sovereign crisis
• Ineffective Governments
• Low interest rates through at least the end of 2012
• Lack of loan demand
• Limited operating leverage
• On-going higher capital and liquidity requirements
• Pressure on fee income - Dodd Frank
• Increased regulatory burden / costs
Challenging Operating Environment Fragile Economy
• Lackluster outlook for top-line revenue growth
• Decreased profitability levels — a new normal?
• Lower returns on capital
• Capital plans / distributions must be approved by regulators
• Management teams / Boards facing decreased strategic options
Depressed Bank Valuations
10
BANKING MARKETS REMAIN CHALLENGED
Source: Morgan Stanley
Source: FactSet (9/8/2011) Source: Bloomberg (9/8/2011)
Banks Share Price Performance (3)
From 6/30/2011 to 9/8/2011
(%)
U.S. Banks (22)
Spanish Banks (25)
U.K. Banks (37)
German Banks (39)
Italian Banks (40)
French Banks (43)
Credit Default Swap (CDS) Performance (2)
By Country, YTD (Bps)
Country Banks
Country 1/1/2011 Today Change 1/1/2011 Today Change
U.S. 41 51 10 121 200 79
U.K. 76 77 1 161 289 128
Germany 58 79 21 106 185 79
France 108 171 63 154 267 113
Spain 349 391 42 321 483 162
Italy 242 433 191 209 476 267
10-Year Treasury Yields – Lowest Since Eisenhower
(%)
0
4
8
12
16
53 57 61 65 69 74 78 82 86 90 94 99 03 07 11
9/8/2011:
2.00%
10-yr. Average: 4.0%
Year
Source: Federal Reserve, U.S. Treasury
U.S. Job Losses in Post-WWII Recessions Employment Drawdown; Indexed to Start of Recession (%)
(9)
(6)
(3)
0
0 3 6 9 12 15 18 21 24 27 30 33 36 39 42 45Months
2007 – 2009 Recession Prior Recessions 2001 Recession
Source: Bureau of Labor Statistics (August 2011)
11
ECONOMIC UNCERTAINTY AND LOWER PROFITABILITY NEGATIVELY IMPACTING VALUATIONS
Source: Morgan Stanley
Price / Book Value (x)
Pre-Provision Multiples Have Contracted Significantly Earnings Multiples Have Declined Market-Cap / Pre-Provision Earnings (―PPNR‖) Price / Earnings
Source: SNL Financial (9/8/2011)
Peers CBSH
1.0x
1.6x
Peers CBSH
Peers CBSH
CBSH Peers
5-year Average
2.1 1.9
Price / Tangible Book Value (x)
0.8x
1.5x
Peers CBSH
CBSH Peers
5-year Average
2.0 1.3
(x) (x)
12
HIGHER CAPITAL REQUIREMENTS LOWERING ROEs
Source: Morgan Stanley
Tangible Common and Tier 1 Common Ratios (%)
Peers CBSH
Slow Economy, Increased Regulation and Capital Levels Lowering ROEs
Tg. Common Equity / Tg. Assets Tier 1 Common / Risk-weighted Assets
ROA
ROTCE
@ 6%
Increase TCE
to 8%
Pre-Crisis (%) 1.30 – 1.50 22 – 25 16 – 19
New World (%) 1.00 – 1.20 17 – 20 13 – 15
Average Bank Has Equity / Assets of 10%, Implying ROE of 10% – 12%
Return on Tangible Common Equity (1)
(%)
Source: SNL Financial
Street Estimates Actual
(1) Median of CBSH and peers. Street estimates assume equity rolled forward
based on Street earnings estimates and current dividend.
13
WHEN WILL BANK RETURNS “NORMALIZE”?
Source: Morgan Stanley
Consensus expectations through 2013 as of August 19, 2011
Banks $100 billion – $1 trillion in assets are expected to return to 1.30% ROA by 2013
All others may struggle to reach 1.10%
Increased capital levels will hold down ROEs
9%+ tangible common ratios expected for all but the money centers in 2013
Est. Tangible Common Ratios
2011E (%) 2013E (%)
Money Center 6.8 7.7
Super Regional 7.9 9.7
Mid-Cap Regionals 8.4 9.6
Small Regionals 7.9 9.0
Source: SNL Financial
(1) Money Centers include: C, BAC, JPM, WFC.
(2) Super Regionals include: BBT, COF, FITB, KEY, PNC, RF, STI and USB ($1trillion to $100 billion in assets, except KEY).
(3) Mid-Cap Regionals Regionals include: ASBC, BOKF, CMA, CYN, FHN, MTB, SNV, HBAN and ZION ($100 billion to $20 billion in assets).
(4) Small Regionals include: CBSH, TCB, WBS, CFR, FULT, FMER, WTFC, VLY, SUSQ, BXS, BOH, PVTB, UMPQ, UMBF, SBNY and MBFI ($20 billion to $10 billion in assets).
(5) Capital roll-forward based on consensus income estimates and consensus dividend level.
Return on Tangible Assets Consensus Estimates (%)
Return on Tangible Common Equity (5)
Consensus Estimates (%)
0.76
1.04
0.740.850.88
1.20
0.860.970.94
1.33
1.07 1.14
0.50
0.75
1.00
1.25
1.50
Money Centers Super Regionals Mid-Cap Regionals Small Regionals
2011E 2012E 2013E
Differentiated Profitability
2011E 2012E 2013E
(4) (3) (2) (1)
(4) (3) (2) (1)
14
CONSOLIDATION SHOULD OCCUR AMONG MID-TIER BANKS
Source: Morgan Stanley
(1) Includes listed U.S. banks and thrifts; excludes trust banks.
However, Everyone Believes They Are a Buyer
19.815.1
10.2 9.3 9.2 6.1 5.3 5.2 4.5 4.4 4.2 3.2 3.2 3.1 3.1 3.1 3.0 2.9 2.4 2.4 2.4 2.2 2.2
130.7128.8
81.673.0
43.9
25.2
0.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
JPM
orga
n
Wells
Farg
o
Citigr
oup
Ban
k of A
meric
a
U.S
. Ban
corp
PNC
Capi
tal O
ne
BB&
T
Sun
Trust
Fifth
Third
M&T
Ban
k
Key
Cor
p
Regi
ons
New
York
Com
muni
ty
Com
erica
Peo
ple's
Unite
d
Hunt
ingt
on
Com
merc
e
BOK F
inan
cial
First R
epublic
First N
iagar
a
Zions
Huds
on City
Culle
n/Fr
ost
Hanc
ock
Signa
ture
Eas
t Wes
t
City
Natio
nal
Ban
kUnite
d
Market Cap of Largest U.S. Banks (1)
($Bn)
Recently / Rumored to Participate in M&A
Foreign Landscape
Expanding Unclear Retrenchment
Market
Cap ($Bn)
Market
Cap ($Bn)
Market
Cap ($Bn)
Santander 69 BNP 54 HSBC 150
TD 69 Barclays 31 RBC 71
MUFG 60 ING 28
BBVA 39
BMO 39
Source: SNL Financial (9/8/2011)
15
DESPITE CONSOLIDATION, U.S. REMAINS OVER-BANKED RELATIVE TO PEERS
Sources: Goldman Sachs Research, FDIC, respective national central banks
• Over the past 25 years, the number of banking institutions in U.S. has been cut in half
• Yet with 7,574 banks, the U.S. still has one of the highest absolute number of financial institutions across the globe
16
TODAY’S DISCUSSION
• Economic and Industry highlights
• Commerce Bank overview
– Our business model – Our performance and peer comparisons
17
Lower Midwest Footprint with over 200 branches and 4,762 employees
Performance – CAGR
2010 10yr
EPS* 28% 4%
Cash Div* 3% 9%
Stock Price 8% 4%
Total Return 10% 6%
St. Louis & Kansas City
Deposit Market Share**
2011
US Bancorp 12%
BoA 12%
Commerce 9%
UMB 6%
Others 61%
*Per share figures have been restated for 5% stock dividend distributed on 12/20/2010
**Source: FDIC 2011 Deposit Data
Seven Key Markets
1. Kansas City 2. St. Louis 3. Peoria/Bloomington 4. Springfield 5. Wichita 6. Tulsa 7. Denver
• 91% of 2010 pre-tax profit from seven key markets
• Commercial calling efforts with strong credit customers in our extended markets
• Commercial Payment Services offered in 48 states
Super-Community Bank – over 145 years in the industry – $20.6 billion in assets
ABOUT COMMERCE BANCSHARES
Branch Footprint
Extended Market Area
1 2
3
4 5
6
7
18
SUPER-COMMUNITY BANK PLATFORM
Super-Regional Back End
Sophisticated payment processing systems
Broad consumer product offerings
Private banking; trust; capital markets
Competitive on unit costs
A More Nimble Format … With Higher Service Focus
A Strategy that Builds Results for Tomorrow
• Sales across business lines
• Focus on people/talent development
• Investment in technology
• Top quartile credit quality metrics
• Disciplined approach to acquisitions
Community Bank Front End
Flat organization – quick decisions
Employees embrace strong culture
Award winning customer service
Knowledge of customers and markets reduces risk
19 U.S. High Performance and U.S. Financial Services Companies Benchmarks are from Towers Watson client studies. The Global Workforce Study is a broader survey of companies throughout the world.
92%
87%U.S. Financial Services Companies
U.S. High Performance Companies
2011 Commerce Bank 94%
Commerce Bank 2011 Engagement Scores compared to benchmarks
• Commerce Bank’s scores compare very favorably to the U.S. Financial Services Companies’ norm, as well as the U.S. High Performance Companies’ norm
• Employee engagement at Commerce reached its highest level since the survey began in 2010 and retained this same level of engagement in 2011
• Items receiving the most positive responses included employees’ understanding of how their department contributes to Commerce’s success; fully applying their skills and abilities in their work; and being personally motivated to help Commerce be successful
SUPERIOR EMPLOYEE ENGAGEMENT
Engagement Index
20
INDUSTRY RECOGNITION
America’s Best Banks by Forbes
Commerce ranked among the top ten on Forbes’ list of America's Best Banks two years in a row
Bank Directors’ Top Banks
Commerce ranked #7 on Bank Director magazine’s 2011 Top 150 Bank Performance Scorecard
21
• Balanced mix of interest and non-interest income
• Meaningful, growing contribution from wealth management and card businesses
14%
9%
8%
7%
2%
60%
Commerce Bank
4%
7%
8%
9%
3%
69%
Peer Banks*
Card income
Wealth management
Other
Service charges
Fees & commission
Net interest income
Note: Excludes Gains and Losses on Securities; Wealth management includes CTC and Brokerage
Source: Financial Information Systems; data as of 6/30/2011
* Peer Banks include: ASBC, BOKF, Central Bancompany, CYN, CFR, FMER, MBFI, PVTB, TCB, UMBF, WTFC, ZION
DIVERSE REVENUE SOURCES
22
Actual
$ in millions 2010 2011 % Incr.
Net interest income 325.8$ 325.7$ 0%
Non-interest income 194.6 197.3 1%
Total revenue 520.4 523.0 0%
Securities gains/(losses) (3.0) 3.3 -210%
Non-interest expense (311.2) (308.6) -1%
Provision for loan losses (56.5) (28.0) -50%
Pretax income 149.7 189.7 27%
Income taxes (45.8) (60.2) 31%
Net income 103.9$ 129.5$ 25%
Diluted EPS 1.18$ 1.48$ 25%
Return on avg. assets 1.16% 1.40%
Return on avg. equity 10.79% 12.54%
Efficiency ratio 59.45% 58.50%
Cash dividends 0.448$ 0.460$
Ending stock price 34.28$ 43.00$
STEADY IMPROVEMENTS THROUGH 3RD QUARTER 2011
Drivers:
• Flat revenue growth
• Good expense control
• 50% decline in provision
Industry faces margin and fee income challenges in
Q4 and 2012
Net Income YTD – September 30
Sept YTD Sept YTD Actual
$ in millions 2010 2011 % Incr.
Net interest income 485.3$ 484.3$ 0%
Non-interest income 294.7 298.9 1%
Total revenue 780.0 783.2 0%
Securities gains/(losses) (3.0) 5.9 -297%
Non-interest expense (467.0) (463.0) -1%
Provision for loan losses (78.4) (39.4) -50%
Pretax income 231.6 286.7 24%
Income taxes (71.8) (91.9) 28%
Net income 159.8$ 194.8$ 22%
Diluted EPS 1.82$ 2.24$ 23%
Return on avg. assets 1.17% 1.37%
Return on avg. equity 10.85% 12.41%
Efficiency ratio 59.49% 58.57%
Cash dividends 0.671$ 0.690
Ending stock price 35.80$ 34.75
23
CARD AND TRUST REVENUES CONTINUE TO SHOW SOLID GROWTH
Sept YTD Sept YTD Actual
$ in millions 2010 2011 % Incr.
Bankcard fees 107.9$ 120.9$ 12%
Trust fees 59.8 66.2 11%
Deposit account fees 71.1 62.0 -13%
Bond trading 15.5 15.3 -1%
Consumer brokerage 6.9 7.9 14%
Loan fees & sales 11.1 5.9 -47%
Other income 22.4 20.7 -8%
Total non-int. income 294.7$ 298.9$ 1%
24
CONTINUED FOCUS ON EXPENSE MANAGEMENT
Sept YTD Sept YTD Actual
$ in millions 2010 2011 % Incr.
Salaries & benefits 260.0$ 257.3$ -1%
Occupancy 35.7 34.8 -3%
Equipment 17.5 16.7 -5%
Supplies & comm. 20.9 16.9 -19%
Data processing 50.9 50.2 -1%
Deposit insurance 14.4 10.4 -28%
Marketing 14.8 13.3 -10%
Other 52.8 63.4 20%
Total 467.0$ 463.0$ -1%
25
INVESTMENT PORTFOLIO: HIGH QUALITY, DIVERSE, SHORT DURATION
12/31/2009 PORTFOLIO
Unrealized Gain $72 million
Investment Grade 96.9%
Duration
2007 2.07 yrs
2008 2.39 yrs
2009 2.09 yrs
9/30/2011 PORTFOLIO
Total investments $9.4 billion
Unrealized gain $212 million
12 mo maturities $1.5 billion
Duration
Sept 2011 2.20 yrs
Dec 2010 2.08 yrs
Dec 2009 2.09 yrs
Dec 2008 2.39 yrs
4%
Other
4%
Asset Backed 27%
Corporate 2%
Municipal
13%
Non-Agency MBS
Agency MBS
44%
Agency
3%
Treasury
3%
Source: InTrader
26
June YTD 2011
0% 1% 12%
17%
39%
31%
Commerce Bank Peer Banks
21% 20%17%
26% 26%27%
8%7%7%
Construction/Business RE
Business
Sept YTD 2011
$9,312
1%
15%
32%
2010
$10,057
3%
15%
29%
2009
$11,027
4% Loans held for sale
Credit Card
Consumer/HELOCs
Residential RE 14%
28%
Less Real Estate concentration; higher Card/Consumer exposure
$ in Millions
% Consumer 46% 46% 41% 29%
% Commercial 54% 54% 59% 71%
CBI average YTD September 2011 and Peer average YTD June 2011
Source: Financial Information Systems
* Peer Banks include: ASBC, BOKF, Central Bancompany, CYN, CFR, FMER, MBFI, PVTB, TCB, UMBF, WTFC, ZION
DIVERSIFIED LOAN PORTFOLIO, BUT LOSS OF STUDENT LOAN PORTFOLIO IN 2010 LOWERS CONSUMER PORTION
27
BUSINESS LOANS DOWN SLIGHTLY WHILE LINE UTILIZATION REMAINS LOW
Loan trends $ in millions
Qu
art
erly B
usin
ess L
oa
n B
ala
nce
s
Utiliz
atio
n R
ate
3Q2011 2Q2011 1Q2011 4Q2010 3Q2010 2Q2010
10
5
0
40%
35
30
25
20
15
$3,500
3,000
2,500
2,000
1,500
1,000
500
0 3Q2009 4Q2009 1Q2010
Business Loans Utilization %
28
*Peer Banks include: ASBC, BOKF, Central Bancompany, CYN, CFR, FMER, MBFI, PVTB, TCB, UMBF, WTFC, ZION
**Large banks include: JP Morgan, Citigroup, BoA, Wells Fargo, US Bancorp, Regions, Fifth Third, PNC, State Street Source: SNL Financial
1.40%
1.22%
0.96%
0.57%
0.86%0.76%
0.42%
0.00%
0.20%
0.40%
0.60%
0.80%
1.00%
1.20%
1.40%
June YTD
2011
2010
0.70%
2009
0.71%
Large Banks** Peer Banks* Commerce Bank
12.54%
11.15%
9.76%
6.83%
7.98%8.10%
4.11%
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
14.00%
June YTD
2011
2010
7.13%
2009
6.59%
Return on Assets Return on Equity
Financial Returns
EARNINGS PERFORMANCE SIGNIFICANTLY ABOVE PEERS AND LARGE BANKS
CBSH
3Q2011
ROA
1.32%
CBSH
3Q2011
ROE
12.2%
29 *Moody’s as of 6/27/2011; Tied with two other banks Source: SNL Financial; data as of 6/30/2011
Among bank holding companies over $10 billion, CBSH
is Moody’s highest rated (B+) for financial strength*
10.5%
11.5%11.5%
15.1%
3.6%
3.1%
1.9%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
TCB
11.8%
RF
12.6%
8.0%
1.0%
FITB
11.9%
9.2%
0.9%
2.3%
0.4%
ZION
15.8%
9.4%
12.7% 1.0%
2.3%
HBAN
12.1%
9.9%
0.4%
1.4%
0.8%
CMA KEY
13.9%
UMBF FMER ASBC
16.0%
12.6%
1.5%
BOKF
13.3%
13.1%
0.2%
CFR
14.4%
CBSH
1.1%
13.3%
11.1%
2.4%
Tier 1 Common TARP Preferred TruPS Other
Tie
r 1
Ca
pit
al / R
isk A
dju
ste
d A
sse
ts R
ati
o
STRONG AND QUALITY CAPITAL POSITION
30
RESERVES REMAIN STRONG; WHILE OVERALL NPA LEVELS ARE MUCH LOWER VS INDUSTRY RESULTS
• Total NPAs at 9/30/2011 represent only 1.1% of total loans
• Allowance for loan losses represent 2.5 times our non-performing loans
Reserve coverage among industry's best
0.0%
0.2%
0.4%
0.6%
0.8%
1.0%
1.2%
1.4%
$0
$40
$80
$120
$160
$200
$240
'05 '06 '07 '08 '09 '10 1Q11 2Q11 3Q11
NP
A's
to
Lo
an
s
$ in M
illio
ns
$ Allow for Loan Loss $ Non-Perform Assets % NPA to Total Loans
31
CHARGE-OFFS CONSISTENTLY BETTER THAN INDUSTRY
Source: Federal Reserve Statistical Release, not seasonally adjusted
Largest 100 CBI Net Charge-Off Rates for CBI vs. Other Banks
0.00%
0.20%
0.40%
0.60%
0.80%
1.00%
1.20%
1.40%
1.60%
1.80%
Sep-10 Jun-10 Jun-11 Mar-11 Dec-10 0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
3.00%
Mar-11 Dec-10 Sep-10 Jun-10 Jun-11
0.60%
0.80%
1.00%
1.20%
1.40%
1.60%
1.80%
2.00%
2.20%
Jun-11 Mar-11 Dec-10 Sep-10 Jun-10
4.00%
5.00%
6.00%
7.00%
8.00%
9.00%
10.00%
11.00%
12.00%
Jun-10 Jun-11 Mar-11 Dec-10 Sep-10
Business C&I Net C/Os
Credit Card Net C/Os
0.11%
2.18%
6.55%
1.78% 1.65% 2.72% 2.80%
0.44%
1.27%
1.90% 10.98%
8.53%
Commercial R/E Net C/Os
Consumer Net C/Os Credit Card Net C/Os
0.39%
0.23%
1.50%
6.70%
0.30%
1.33%
0.55%
2.68%
1.72%
2.00%
4.97%
7.72%
1.08%
0.28%
1.63%
0.48%
1.28%
1.83%
6.99%
4.73%
0.74%
0.20% 0.23%
1.52%
0.78%
1.37%
4.57%
5.60%
32
• Add high quality loans across lending categories, at
appropriate spreads
Description
Maintain our
distinctive
advantages
Enhance operating
productivity
• Continuously improve cost discipline
• Emphasize sales force effectiveness
Reinvigorate fee
income
• Replace lost fee income from changes in regulation and
customer behavior
• Align fees with value to customers
Build new
customer
relationships
Grow quality loans
Build relationship
deposits
• Acquire and retain deposits that are truly relationship-
based
Invest in
high return
business
Expand payments
systems business
• Continue emphasis on commercial card, merchant, and treasury businesses
• Develop and pilot new products
Grow money
management
• Capitalize on market disruption to acquire new customers
• Deepen relationships with existing CTC and bank
customers
Manage and develop
talent
• Invest in developing talent
• Manage productivity
OUR AREAS OF FOCUS REFLECT THE CHALLENGES AND OPPORTUNITIES THAT WE SEE IN THE MARKETPLACE
33
• $25.8 billion in assets under administration
• Ranked #27 based on assets under management*
• A team of 500 and the average officer has 23 years of experience
• 100+ years in the business
As one of the largest trust companies in the US, The Commerce Trust Company
excels at providing objective financial advice, exceptional personal service and
comprehensive wealth management solutions.
COMMERCE TRUST COMPANY – OVERVIEW
*Source: FDIC - Fiduciary related assets as of Sept 30, 2010
Trust Company Lipper Award Bloomberg’s Top 50 Family Offices
Commerce ranks #18 in Bloomberg Markets’ September 2011 ranking of the world’s Top 50 Family Offices by assets
Commerce Short-Term
Government Fund
received Lipper Award
for being best fund
over three years in
category of Short U.S.
Government Funds Reported in The Wall Street
Journal, March 23, 2011
34
CARD PRODUCTS – A LEADER IN THE PAYMENTS INDUSTRY
Consistently ranked among the top issuers in the Nilson Report
Debit / Prepaid
Card
Consumer Card
Merchant
Services
Commercial
Card #10 Purchasing Card Issuer
#12 Bank Acquirer*
#23 Consumer Card Issuer
#35 Debit Card Issuer
* Excludes non-bank acquirers
Commerce Bank acknowledged by VISA for consistent, superior performance &
continued service quality improvement, receiving over 50 awards since 1992.
VISA Service Quality Performance Award Winner
35
CAPITALIZING ON OUR POSITION OF STRENGTH:
ORGANIC GROWTH IS PRIORITY ONE
M&A POSTURE
• We are strategic buyers
• Focus on opportunities to round out our existing core footprint
• Augment expansion markets if strategic fits become available
• FDIC deals increasingly less attractive
• Healthy bank sales may present opportunities in future
• Targeted loan purchases; management lift-outs; payments / wealth opportunities could be attractive
36
$1.00
$1.40
$1.80
$2.20
$2.60
$3.00
$6.00
$7.00
$8.00
$9.00
$10.00
$11.00
$12.00
$13.00
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Earn
ing
s P
er
Sh
are
Reven
ue P
er
Sh
are
Revenue Per Share Earnings Per Share
*Restated for 5% stock dividend distributed in December 2010
**Reflects Top 50 banks total dividends paid in 2007 compared to 2010
Source: SNL Financial
Dividends per share*
$0.39 $0.42 $0.53 $0.65 $0.72 $0.77 $0.82 $0.86 $0.87 $0.90
EARNINGS RECOVERED IN 2010 AND DIVIDENDS REMAIN STRONG
Commerce Bank dividend increased for the 42nd consecutive year
and paid its 17th consecutive 5% stock dividend
More than three-fourths of large banks cut or eliminated their dividend since 2007**
37
CONTINUING COMMITMENT TO SHAREHOLDER RETURN
*Assumes reinvested dividends, multi-year returns are annualized
Source: Bloomberg
Total shareholder returns*
Indexed, 12/31/2000 = 100
40
60
80
100
120
140
160
180
200
2000 2002 2004 2006 2008 2010
S&P 500
INDEX
NASDAQ
BANKS
COMMERCE
BANK Total Shareholder Returns*
Percent
3 yr 5 yr 10 yr
CBSH 3.3% 1.7% 6.4%
S&P 500 (2.9%) 2.3% 1.4%
NASDAQ
Banks (10.3%) (8.5%) 0.2%