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Page 1: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 1

Commercial ProductsCommercial Products

Commercial Products Training

Page 2: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 2

Commercial ProductsCommercial Products

Modules

• Knowing Commercial Door Products andApplications– Introduction– Intermediate– Advanced

• Selling Against the Competition• Developing a Customer Profile• Conducting a Basic Product Seminar• Structuring Pricing for a Customer

Page 3: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 3

Commercial ProductsCommercial Products

Knowing Commercial DoorKnowing Commercial DoorProducts and ApplicationsProducts and Applications

– Introduction –– Introduction –Module 1

Page 4: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 4

Commercial ProductsCommercial Products

MODULE OBJECTIVE

Given specifications and performance andsafety requirements, you will be able torecommend Lift-Master operators,associated hardware, and options that are agood match for the situation and desiredperformance

Page 5: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 5

Commercial ProductsCommercial Products

Lessons

• Doors Available in the Market• Door Hardware and Materials• Lift-Master Products• Applications• Radios

Page 6: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 6

Commercial ProductsCommercial Products

Doors Available in the Market

Lesson 1

Page 7: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 7

Commercial ProductsCommercial Products

Lesson Objectives

• Given a description of a door and itsfunction, you will be able to name the doortype

• Given a commercial door picture orillustration, you will be able to identify thetype of door shown

Page 8: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 8

Commercial ProductsCommercial Products

Sectional-standard Lift Door

Page 9: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 9

Commercial ProductsCommercial Products

Sectional–high Lift Door

Page 10: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 10

Commercial ProductsCommercial Products

Sectional–vertical Lift Door

Page 11: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 11

Commercial ProductsCommercial Products

Rolling Door

Page 12: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 12

Commercial ProductsCommercial Products

Grille and Curtain Door

Page 13: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 13

Commercial ProductsCommercial Products

Rolling Door Examples

Page 14: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 14

Commercial ProductsCommercial Products

More Rolling Door Examples

Page 15: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 15

Commercial ProductsCommercial Products

Sliding–standard Door

Page 16: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 16

Commercial ProductsCommercial Products

Hi-speed Fabric Door

• Description– Meant for separating two internal areas

• Noise• Dust

– Made of fabric– Not secure; cannot be locked– No standard operator for these doors

Page 17: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 17

Commercial ProductsCommercial Products

Fire Door

• Description– Usually a rolling door but may be sectional– Made of special heat resistant material– Operator heat triggered

Page 18: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 18

Commercial ProductsCommercial Products

Learning Activities

• Given descriptions and diagrams, select thedoor type matching the description anddiagram

Chamberlain
Page 19: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 1

Commercial ProductsCommercial Products

Door Hardware and Materials

Lesson 2

Page 20: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 2

Commercial ProductsCommercial Products

Lesson Objectives

• Given a commercial door type,– You will be able to identify the hardware needed to

make it work

– You will be able to label the door hardware asshown on a sketch of a door

– You will be able to identify the function of eachmajor piece of hardware

Page 21: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 3

Commercial ProductsCommercial Products

Lesson Objectives

• Given a door and the material from which itis made, identify relative weight of the doorfor its given area

Page 22: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 4

Commercial ProductsCommercial Products

Typical Standard Lift Door Parts

Page 23: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 5

Commercial ProductsCommercial Products

Torsion Springs

ExtensionSprings

Page 24: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 6

Commercial ProductsCommercial Products

Drums and Cables

Page 25: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 7

Commercial ProductsCommercial Products

Door TrackHorizontal

CurvedorRadius

Vertical

Page 26: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 8

Commercial ProductsCommercial Products

Other PartsSpringBumper

RollerHinge

Step Plate

Variousbracketshold trackin placeand otherdoor parts

Lift Handle

Bottom Bar

Page 27: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 9

Commercial ProductsCommercial Products

Door Hardware

Page 28: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 10

Commercial ProductsCommercial Products

Typical Rolling Door Parts

Page 29: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 11

Commercial ProductsCommercial Products

Hood

Page 30: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 12

Commercial ProductsCommercial Products

Counterbalance shaft, Barrel,Torsion spring

Counter-balance

shaft

Barrel

Torsionspring

Page 31: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 13

Commercial ProductsCommercial Products

Operating Mechanism

Hoistwheel andchain formanualoperation

Page 32: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 14

Commercial ProductsCommercial Products

Rolling Door Operation

Page 33: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 15

Commercial ProductsCommercial Products

Sprocket, Keyway, and Key

KeywaySprocket

Key

Shaft

Reference:Reference:AlternativeAlternative

Sprocket SheetsSprocket Sheets

Page 34: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 16

Commercial ProductsCommercial Products

Guide tracks, Curtain, Bottom Bar

Guidetracks

Curtain

Bottombar

Page 35: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 17

Commercial ProductsCommercial Products

Learning Activities

• Given a door type, identify the hardwareneeded for its assembly

• On sketches of door hardware, in assembledstate, label the parts

• Match functional descriptions with doorhardware

Page 36: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 18

Commercial ProductsCommercial Products

Materials

• Wood• Aluminum• Steel• Insulation• Glass

Page 37: Commercial Door Operator Training

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Commercial ProductsCommercial Products

If Door Made ofAluminum or Steel

ga.= Gauge – ameasure ofthickness

May beFrontedonly

OR

FrontedandBacked

Metal comes invarying thickness

If fronted and backed, insulationmay be between the front and back

24 ga. 20 ga. 16 ga.

Page 38: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 20

Commercial ProductsCommercial Products

Materials and WeightMaterial Weight per given area

Aluminum Relatively low

24 gauge steel Relatively low

Wood20 gauge steel Moderately heavy

16 gauge steel Relatively heavy

Insulation adds to the weight of the materials

Page 39: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 21

Commercial ProductsCommercial Products

Door Area

• Area = Width xHeight

• Area = W x H

• Example:– 7’ x 16’ = 112 sq. ft.

W

H

Page 40: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 22

Commercial ProductsCommercial Products

Maximum Door Area (SQ. FT.)and Operator Selection

24 & 22ga. Steel

20 ga.Steel

16 ga.Steel

Fiber-glass

Alum.Doors

WoodDoors

Stan

dard

Sect

iona

l

24 ga.

Steel w/Insul.

20 ga.Steel w/Insul.

16 ga.Steel w/Insul.

1/3 310 285 260 175 125

1/2 400 350 320 250 200

3/4 560 500 450 325 275H.P

.

1 640 625 560 400 310

Page 41: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 23

Commercial ProductsCommercial Products

What you need to know aboutstandard lift doors

• Material– Aluminum– Steel (gauge)– Wood– Glass

• Gauge• If metal, fronted only or fronted and backed• Is the door insulated• Surface area of the door (W x H)

Page 42: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 24

Commercial ProductsCommercial Products

Maximum Door Area

24 ga.Steel

22 ga.Steel

20 & 18ga. Steel

16 ga.Steel

Rol

ling

Alum.Grilles

Alum.Doors

SteelGrilles

1/3 310 285 260 210 175 1251/2 400 350 320 280 250 2003/4 560 500 450 380 325 250H

.P.

1 640 625 560 475 400 310

Page 43: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 25

Commercial ProductsCommercial Products

What you need to know aboutrolling doors

• Material and Gauge• Type of door

– Solid slats– Perforated– Grille– Curtain

• Is the door insulated• Surface area of the door (W x H)

Page 44: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 26

Commercial ProductsCommercial Products

Learning Activity

• From a description of various doors and thematerials from which they are made andtheir surface area, you will designate arelative weight and the horsepower ratingneeded for the operator

Page 45: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 1

Commercial ProductsCommercial Products

Lift-Master Products

Lesson 3

Page 46: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 2

Commercial ProductsCommercial Products

Lesson Objectives

• Given a door operator type, you will be able toidentify its major parts

• Given a door operator and door type, you will be ableto suggest possible mounting locations

• Given a Lift-Master commercial product, you will beable to describe the major features of the product

• Given a feature, you will be able to explain the benefitof the feature

Page 47: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 3

Commercial ProductsCommercial Products

Major types of operators

• Trolley (T)• Jackshaft (J)

• Hoist (H)• Sliding (S)

• Designed for different types of doors and door sizes• Designed for light, medium, industrial, and heavy-duty

applications• Gear-reduced trolley/jackshaft/hoist operators

Page 48: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 4

Commercial ProductsCommercial Products

Trolley Operator andComponents

Operator

Motor (inside)

Controlcircuitry

BracketTopdoorsection

Chain HeaderbracketTrolley

(carriage)

Door arm

Rail

Page 49: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 5

Commercial ProductsCommercial Products

Rail and Associated Components

Shaft with sprocket(inside operator)

Rail SpacersTrolley(carriage)

Idler withflanged pulley

Chain

Page 50: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 6

Commercial ProductsCommercial Products

Page 51: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 7

Commercial ProductsCommercial Products

Swivel header bracket, Glidesupports, and Carriage

Page 52: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 8

Commercial ProductsCommercial Products

Rail Installation

Step 3:Attachrail toheaderbracket

Step 1: Attachheader bracketto wall

Step 2: Attach railto operator frame

Step 4: Raiseoperator andrail into place

Page 53: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 9

Commercial ProductsCommercial Products

Rail

Page 54: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Trolley Operator Components

Limitsprocketand shaft

Drivesprocketand shaft

Motor

Pulley

V-belt

Frame

Controlcircuitry

Page 55: Commercial Door Operator Training

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Commercial ProductsCommercial Products

The Limit Components

Page 56: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Other Trolley Operator Positions

Rail

Trolley

Operator

For High LiftSectional Door

Page 57: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 13

Commercial ProductsCommercial Products

Jackshaft Operator Components

Operator

Limit Shaftand Sprocket

Drive Shaft and Sprocket

Door sprocket

Chain

Counterbalance shaft

Barrel

Rolling Door

Page 58: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 14

Commercial ProductsCommercial Products

Hoist Operator Components

Operator

Limit Shaft and Sprocket

Drive Shaftand Sprocket

Door sprocket

Chain

Counterbalance shaft

Rolling Door

BarrelHoistandChain

Page 59: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 15

Commercial ProductsCommercial Products

Jackshaft/Hoist OperatorComponents

Hoist

Limit sprocket/shaft

Motor

Drive shaft

Frame

Control Circuitry

Drivesprocket

Clutch

PulleyV-belt

Page 60: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 16

Commercial ProductsCommercial Products

Jackshaft/Hoist Mounting Options

Page 61: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Mounting of Jackshaft or HoistOperators for Sectional Doors

Operator

Door sprocket

ChainCounterbalance shaft

Sectional - High orVertical - Lift Door

Drum and Cable

Page 62: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Learning Activity

• On worksheet provided, complete labelingof trolley, jackshaft, and hoist operatorparts.

• On sketches of rolling and sectional doorsindicate where operators may be mounted

Page 63: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 19

Commercial ProductsCommercial Products

Door Operator Models

UsageStandard

LiftSectional

High orVertical Lift

Sectional

RollingDoors and

Grilles

SlidingDoors

Light-Duty7/8 cycles/hr.

ATS,EGJ* EGJ* LGJ,

EGJ*Medium-Duty

12 cycles/hr. MT MJ, MGJMH

MJ, MGJMH

Standard-DutyUp to 25 cycles/hr.

at peak periodsT J, DJ

H, DHJ, DJ

H, DH SDHeavy-Duty

25 cycles/hr.constant high

loading

GT GH GH GSD

SpecialApplication APT LGJ

(7cyles/hr.)

Page 64: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 20

Commercial ProductsCommercial Products

Light Duty Operators

• Description• Standard features/benefits• Control Accessories and Options

Page 65: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Light Duty Operator Description• Rating:

– 7/8 cycles per hour (ATS and LGJ)– Continuous duty (EGJ)– 100 cycles per day (APT)– 1/4 and 1/2 hp

• Power supply:– 115 volts, single phase, 60 hz (ATS, APT, and LGJ)– 115, 220, 230, 400, 575 volts, single or 3 phase, 60 hz

(EGJ)

• 1 or 2 year warranty

Page 66: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 22

Commercial ProductsCommercial Products

Model ATS —Model ATS —

Light-duty Trolley OperatorLight-duty Trolley Operator

Page 67: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 23

Commercial ProductsCommercial Products

Model ATSFeatures/Benefits

• 1/2 hp, 115 V, singlephase

• Rolling CodeTechnology– Every activation

Security+ transmitsbrand new code

– Accommodates up to 8remote controls and 1keyless entry system

Page 68: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 24

Commercial ProductsCommercial Products

Picture of APT Apartment House Operator

Model APT —Model APT —

Apartment House OperatorApartment House Operator

Page 69: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model APTFeatures/Benefits

• 1/2 hp, 115 V, singlephase

• Features in addition toModel T– Resilient mount motor– Auto reconnect trolley

with nylon inserts– Logic board standard

• Solenoid brakestandard

Page 70: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model LGJ —Model LGJ —Light-duty Light-duty JackshaftJackshaft Operator Operator

Page 71: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Standard Features LGJ

• Gear reducer 20:1• 20 VA transformers• Dry cell capacitor• C2 wiring standard

– Other types available

• Plated shafts

• External radio controlconnection

• Emergency Egress• Commercial protection

system• Hoist not available

Page 72: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model LGJ — Light-dutyGear-reduced Jackshaft

• 1/4 hp

• 115 volt single phase

• Rated at 7 cycles per hour

• Logic control circuit only

• Internal door lock sensingcircuit

• Compact design

Page 73: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model EGJ —Model EGJ —Light-duty Car Wash OperatorLight-duty Car Wash Operator

Page 74: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Standard Features EGJ

• Reversing contactor circuit• TEFC motor• Dynamic brake circuit• High-cycle sealed ball bearings• Adjustable friction clutch• 24 VAC control circuit• Pre-wired to accept sensing devices• Floor level disconnect• Unique “Through Shaft” or “Hollow Shaft” reducer

design

Page 75: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model EGJ — Light-dutyCar Wash Operator

• TEFC continuous-dutyMotor

• 45:1 drive reductionsealed gear reducer

• Emergency manualoperation

Page 76: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model EGJ — Light-dutyCar Wash Operator

• C2 wiring typestandard

• Operator/Motorcontrol

• Dynamic brake

Page 77: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 33

Commercial ProductsCommercial Products

Model EGJ — Light-dutyCar Wash Operator

• Bearings - high-cycleand sealed

• Friction clutch

• Pushbutton station

Page 78: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model EGJ — Light-dutyCar Wash Operator

• NEMA 4x typeelectrical box andreducer with TEFCmotor

• Control circuit 24 VNEC class 2

Page 79: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Control Accessories and Options

• CPS-D™ NEMA 4 Commercial ProtectionSystem

• Sensing Edge• NEMA 4 Control Station• Optional reduction shaft for rolling doors

Page 80: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Learning Activities

• Recap the Light Duty Operators– You have been given a worksheet– Refer to your notes and product literature to

complete the worksheet.

Page 81: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Medium Duty Operators

• Description• Standard features/benefits• Pre-wired for Safety Devices• Trolley Operator features/benefits• Jackshaft Operator features/benefits• Hoist Operator features/benefits

Page 82: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Medium Duty OperatorDescription

• Rating:– 12 cycles per hour– 50 cycles per day

• Power supply: 115 volts, single phase, 60 hzor 230 volts, single phase, 50 hz

• Suitable for many basic applications• 2 year warranty

Page 83: Commercial Door Operator Training

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Commercial ProductsCommercial Products

MT - Trolley

MJ - Jackshaft

MH - Hoist

Page 84: Commercial Door Operator Training

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Commercial ProductsCommercial Products

StandardFeatures and Benefits

• Heavy duty 11 gaugeframe

• Baked on powder coatfinish

• Easy “One Hand Set”limits

• Self cleaning limitswitches

Page 85: Commercial Door Operator Training

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Commercial ProductsCommercial Products

StandardFeatures and Benefits

• Dry cell capacitor

• Wiring types• C2• B2

• Castellated nut onclutch (pin to shaft)

Page 86: Commercial Door Operator Training

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Commercial ProductsCommercial Products

StandardFeatures and Benefits

• Cintered iron ballbearings

• Copper - bronzebushings (limit shaft)

• Plated shafts

• External radio controlconnection

Page 87: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Pre-wired for Safety Devices

• Reversing terminalready for N.O.(normally open)device– Photo eyes– Sensing edge

Page 88: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Medium Duty Trolley Operator

Page 89: Commercial Door Operator Training

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Commercial ProductsCommercial Products

MT — Medium DutyTrolley Operator

• Swivel header bracket

• Smooth Idler withflanged pulley

Page 90: Commercial Door Operator Training

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Commercial ProductsCommercial Products

MTFeatures and Benefits

• L Rail Standard

• E Z Glide TrackSpacers

• L Slot in frame for railassembly

Page 91: Commercial Door Operator Training

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Commercial ProductsCommercial Products

MTFeatures and Benefits

• Heavy duty casttrolley

• Automatic ReversingSystem• Reverses if clutch slips

due to door collisionwith an obstruction onway down

Page 92: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Medium-dutyjackshaft operator

Page 93: Commercial Door Operator Training

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Commercial ProductsCommercial Products

MJ Medium DutyJackshaft Operator

• Solenoid brakestandard

• Compact size

• Durable emergencydisconnect• Sash chain disconnect

Page 94: Commercial Door Operator Training

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Commercial ProductsCommercial Products

MJ Medium DutyJackshaft Operator

• Electric interlockstandard– Disengages power

when chain hoistengaged

Page 95: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Medium-dutyhoist operator

Page 96: Commercial Door Operator Training

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Commercial ProductsCommercial Products

MH Medium DutyHoist Operator

• Solenoid brakestandard on MH

• Hoist wheel and chainstandard• Premium cadmium

plated hand chain

Page 97: Commercial Door Operator Training

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Commercial ProductsCommercial Products

MHFeatures and Benefits

• Durable emergencydisconnect– Sash chain disconnect

• Electric interlockstandard• Disengages power

when chain hoistengaged

Page 98: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model MGJ Description

• Rated 1/2 hp– 115/230 volt single phase– 230/460 volt three phase

• Mechanical electric box only• Modifications possible for various

specifications• 2 year warranty

Page 99: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Standard Features MGJ

• Gear reducer 20:1• 20 VA transformers• Dry cell capacitor• C2 wiring standard

– Other types available

• Plated shafts

• External radio controlconnection

• Emergency Egress• Commercial protection

system• Hoist not available

Page 100: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model MGJ — Medium DutyGear Reduced Operator

• 1/2 hp– 115 volt, single phase– 230 volt/460 volt, three

phase

• Rated at 12 cycles perhour

Page 101: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Learning Activity

• Recap the Medium Duty Operator line– You have been given a worksheet– Refer to your notes and product literature to

complete the worksheet.

Page 102: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Industrial Duty Operators

• Description• Control circuit features/benefits

– Mechanical electrical box features/benefits– Logic Control electrical box features/benefits

• Standard features/benefits• Model T features/benefits• Model J/DJ features/benefits• Model H/DH features/benefits

Page 103: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Description

• Rated 1/3 to 1 hp– 110/220 volt single phase– 220/460 volt three phase

• Variety of modifications and/or accessories• 2 year warranty

Page 104: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Control CircuitFeatures and Benefits

• Choice of 2 controlcircuits– Mechanical– Logic Control

• More standard features• Diagnostic capabilities• Means to meet future

safety demands• No start switch on 1/3

and 1/2 H.P. operators• Maintenance Alert

System (MAS)

Page 105: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Page 106: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Mechanical Electrical BoxFeatures and Benefits

• 40 VA transformer

• Linear type contactor

• C2 wiring standard• B2 field accessible• Other wiring types available

• Wiring for sensingedge to reverse

Page 107: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Page 108: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

• Micro-processor– Max run timer– Adjustable mid stop– 7 Operation modes– MAS– No start switch on 1/3

and 1/2 H.P. operators

Page 109: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

• 10 LED Diagnostic Lights– MAS LED– Open limit– Close limit– Sensing limit– Open function– Close function– Stop function– 24 volt supply– 5 volt supply– Reverse switch

Page 110: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 66

Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

• Easy plug in optionport

• Relay circuitry

• Rugged spike andsurge protection• MOV (Metal Oxide

Varistors)

Page 111: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 67

Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

• Self diagnosticfunctionality

• 20 VA transformer

• Control line runs of1,000 feet

Page 112: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

C2 wiring (standard)

B2 wiring

Page 113: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

D1

E2

Page 114: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

T

NOTE: Requiresoptional CPSII or

CPS-LN4 to operate

Page 115: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

TS

NOTE: Requiresoptional CPSII or

CPS-LN4 to operate

Page 116: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

FSTS

NOTE:Requires

optional CPSIIor CPS-LN4 to

operate

Page 117: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Logic Control Electrical BoxFeatures and Benefits

• Additional features– MAS– Max run timer– Adjustable mid stop– Delay on Reverse– Open-close-stop from one button transmitter– No start switch for 1/3 and 1/2 H.P. operators– RPM sensor provides auxiliary reversal system

Page 118: Commercial Door Operator Training

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Commercial ProductsCommercial Products

StandardFeatures and Benefits

• Heavy duty 11 gaugeframe

• Hinged electrical box

• Baked on powder coatfinish

• Wiring diagram inside

Page 119: Commercial Door Operator Training

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Commercial ProductsCommercial Products

StandardFeatures and Benefits

• Castellated nut onclutch — cotter pin

• Easy “One Hand Set”limits

• Cintered iron bearings

Page 120: Commercial Door Operator Training

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Commercial ProductsCommercial Products

StandardFeatures and Benefits

• Copper - bronzebushing (limit shaft)

• Plated shafts

• External radio controlconnection

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StandardFeatures and Benefits

• Higher starting torquemotors– 10% higher torque– Ball bearings on both

ends of bearing shaft– Heavy duty Lift-

Master exclusivecentrifugal switch

– No start switch withlogic on 1/3 & 1/2 H.P.operators

Page 122: Commercial Door Operator Training

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StandardFeatures and Benefits

• Industrial ball bearingon output shaft– A load bearing shaft

Page 123: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model T — Low ProfileModel T — Low Profile

Industrial Duty Trolley OperatorIndustrial Duty Trolley Operator

Page 124: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model TFeatures and Benefits

• Low profile 10-1/2”

• Swivel header bracket

• Smooth Idler withflanged pulley

Page 125: Commercial Door Operator Training

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Model TFeatures and Benefits

• L Rail Standard

• E Z Glide TrackSpacers

• L Slot in frame for railassembly

Page 126: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model TFeatures and Benefits

• Heavy duty casttrolley

• Solenoid brakestandard on 3/4 and 1HP

• V-Belt primaryreduction

Page 127: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model J/DJ —Model J/DJ —Industrial DutyIndustrial Duty

JackshaftJackshaft Operator Operator

Page 128: Commercial Door Operator Training

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Model JFeatures and Benefits

• Durable emergencydisconnect

• Posi-Lock mechanicalbrake

• Legs-in, Legs-outfootprint

• Left or right handoperation field modifiable

• V-Belt primary reduction

Page 129: Commercial Door Operator Training

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Model JFeatures and Benefits

• Control circuit options– Logic Control Logic

Control Board (L)– Reversing Contactor

Circuit (M)

Page 130: Commercial Door Operator Training

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Model DJFeatures and Benefits

• Reversing ContactorCircuit (M) with newindustrial linear contactor

• Type D1 wiring standard

• Internal Door LockSystem• Detects door lock

engagement

Page 131: Commercial Door Operator Training

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Model H/DH —Model H/DH —Industrial DutyIndustrial Duty

Hoist OperatorHoist Operator

Page 132: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model HFeatures and Benefits

• Hoist wheel and chainstandard– Premium cadmium

plated hand chain

• Durable emergencydisconnect

• Positive Lockmechanical brake

Page 133: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model HFeatures and Benefits

• Legs-in, Legs-outfootprint

• Electric interlockstandard• Disengages power to

motor when chain hoistis engaged

Page 134: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model HFeatures and Benefits

• Control circuit options– Logic Control Logic

Control Board (L)– Reversing Contactor

Circuit (M)

Page 135: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model DHFeatures and Benefits

• Reversing ContactorCircuit (M) with newindustrial linear contactor

• Type D1 wiring standard

• Internal Door LockSystem• Detects door lock

engagement

Page 136: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Learning Activity

• Recap the Industrial Duty Operator line– You have been given a worksheet– Refer to your notes and product literature to

complete the worksheet.

Page 137: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Heavy-duty andGear-reduced Operators

• Description• Models features and benefits

– LGJ - Light-duty Jackshaft Operator– MGJ - Medium-duty Jackshaft Operator– EGJ - Specialty Operator– GT - Heavy-duty Trolley Operator– GH - Heavy-duty Hoist Operator features and benefits

• Control circuits features/benefits

Page 138: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 94

Commercial ProductsCommercial Products

Gear-reduced OperatorGear-reduced Operator

Light-duty gear-reduced operator

Medium-dutygear-reduced

operator

Page 139: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 95

Commercial ProductsCommercial Products

Gear-reduced OperatorGear-reduced Operator

Heavy-dutytrolley operator

Heavy-dutyhoist operator

Page 140: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 96

Commercial ProductsCommercial Products

Gear-reduced OperatorGear-reduced Operator

Car Wash Operator

Page 141: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Gear Reduction

Screw Gear

Gearhead (reducer)

Output Shaft

Gear box (filled with oil)

MotorPositioned at90° to driveshaft

•One step reduction to desired speed

•Continuous duty

•No belt

Page 142: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model GT — Heavy-dutyTrolley Commercial Operator

• 10:1 Gear reducer allclimate oil

• Swivel header bracket

• Smooth Idler withflanged pulley

Page 143: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model GT — Heavy-dutyTrolley Features and Benefits

• L Rail standard

• E Z Glide trackspacers

• L Slot in frame for railassembly

Page 144: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model GT — Heavy-dutyTrolley Features and Benefits

• Heavy Duty casttrolley

• Solenoid brakestandard

• Torque limiterstandard

• Power train discavailable withauxiliary hoist mod

Page 145: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Model GH — Heavy-duty HoistOperator Features and Benefits

• Hoist Wheel andChain standard– Premium cadmium plated

hand chain

• Hoist wheel can befield modified right orleft

• 45:1 Gear reducer, allclimate oil

• Clutch optional

Page 146: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Control CircuitFeatures and Benefits

• Choice of 2 controlcircuits– Mechanical– Logic Control

• More standard features• Diagnostic capabilities• Means to meet future

safety demands

Page 147: Commercial Door Operator Training

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Learning Activity

• Recap the Gear-reduced Operator line– You have been given a worksheet– Refer to your notes and product literature to

complete the worksheet.

Page 148: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Slide Door Operators

• Slide Door Operator Description• Features• Options

Page 149: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 105

Commercial ProductsCommercial Products

Slide Door Operator Description

• Rated 1/3 hp to 1 hp for heavy duty beltdriven operators

• Rated 1/2 hp to 1-1/2 hp for gear drivenoperators

Page 150: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Page 151: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 107

Commercial ProductsCommercial Products

Features and Benefits

• Standard– Comparable to Heavy

Duty and T

• Additional• Solenoid brake

standard• 41 Chain standard• Bi parting or single

slide set up

Page 152: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Options

• SD– Primary reduction via 5L V belt

• GSD– Primary reduction via gear reducer

Page 153: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Specialty CDO’s

• Car wash• Hazardous area• Wall mount starter• Combo Rev starter• JIC and GM specification• Fire Door Operator• High Speed Door Operators• Made to order

SeeSeeModificationsModificationsPrice Book forPrice Book for

moremoreinformationinformation

Page 154: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Learning Activity

• Recap the Slide Door Operator line– You have been given a worksheet– Refer to your notes and product literature to

complete the worksheet.

Page 155: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 1

Commercial ProductsCommercial Products

Applications

Lesson 4

Page 156: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 2

Commercial ProductsCommercial Products

Lesson Objectives

• Given a general application, you will be ableto:– Choose a proper operator

– Choose associated options

– Build the associated model number

Page 157: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 3

Commercial ProductsCommercial Products

The Criteria for Operator andOption Selection

• The door type– Square Feet and size– Material

• Cycles/usage of the door• Motor H.P. rating• Electrical requirements (voltage, phase, Hz)• Circuit type• Position of the operator• Desired control, safety, and other features

Page 158: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 4

Commercial ProductsCommercial Products

Door Type

• Operators are designed to handle specificdoor types and dependent on– Size– Material

Page 159: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 5

Commercial ProductsCommercial Products

Door Type and Operator

Door Type Operator TypeSectional-standard Trolley

Sectional-high Jackshaft, Hoist

Sectional-vertical Trolley, Jackshaft, Hoist

Rolling or Grille Jackshaft, Hoist

Sliding Slide door

Page 160: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 6

Commercial ProductsCommercial Products

Application Examples

11 Door: rolling, steel grille, 8’W x 9’H - WhatDoor: rolling, steel grille, 8’W x 9’H - Whatoperator model(s) are optimal selections?operator model(s) are optimal selections?

22 Door: standard sectional, wood, 21’W xDoor: standard sectional, wood, 21’W x15’H - What operator model(s) are optimal15’H - What operator model(s) are optimalselections?selections?

Page 161: Commercial Door Operator Training

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Cycles/Usage

• The number of times the door will open andclose, on average, in an hour– 7 cycles or less– 8 cycles– 12 cycles– Continuous duty– 100 cycles per day

Page 162: Commercial Door Operator Training

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Application Examples

11 Duty cycle: less than 10 cycles per hour -Duty cycle: less than 10 cycles per hour -Does this change your original modelDoes this change your original modelselection?selection?

22 Duty cycle: more than 100 cycles per day -Duty cycle: more than 100 cycles per day -Does this eliminate one of the models?Does this eliminate one of the models?

Page 163: Commercial Door Operator Training

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H.P. Rating

11 What H.P. operator is best for thisWhat H.P. operator is best for thisapplication?application?

22 What H.P. operator is best for thisWhat H.P. operator is best for thisapplication?application?

Page 164: Commercial Door Operator Training

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Electrical Requirements

115 1 60230 1 60

208/230 3 60460 3 60575 3 60230 1 50380 3 50

Voltage Phase Hz

Page 165: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Operator Amp Rating(Full Load)

H.P. 1/3 ½ ¾ 1

115-1 6.6 8.2 11.2 13.6

230-1 3.3 4.1 5.6 6.8208/230-3 2.2 2.2 2.9 3.4

460-3 1.0 1.0 1.4 1.7

575-3 0.8 0.8 1.2 1.4

230-1 3.8 3.8 5.0 6.2

Vol

tage

– P

hase

50 H

z60

Hz

380-3 1.2 1.2 1.7 2.0

Page 166: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Control Circuit Option

• L - Solid State Logic Control Board• M - Reversing Contactor Circuit

Page 167: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 13

Commercial ProductsCommercial Products

Operator Modelsand Control Circuits

Standard OptionsSpecial Logic

Control Dual Relay L M

Page 168: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 14

Commercial ProductsCommercial Products

Position of Operator

• Knowing the position of theoperator mounting is necessaryfor selecting these operatorModels: MGJ, MH, H. SD andGSD– Left– Right

• Must be specified in modelnumber when ordering

Page 169: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Protection System Options

• Commercial Protector System - CPS™• Commercial Protector System II - CPS II ™• Commercial Protector System - Logic

NEMA 4

Page 170: Commercial Door Operator Training

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• Additional track for doors higher than 12’– to 14’ (MT, T, GT, APT, SD, GSD)(MT, T, GT, APT, SD, GSD)– to 16’– to 18’– to 20’– to 24’

• Hood mount bracket• Door sprocket substitutions

Other Options

(T, GT, APT, SD, GSD)(T, GT, APT, SD, GSD)

ATS -ATS -additionaladditional

track neededtrack neededfor above 10’for above 10’

up to 12’up to 12’

Page 171: Commercial Door Operator Training

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Commercial ProductsCommercial Products

More About SprocketSubstitution

• With Jackshaft and Hoist operators one canalter door travel speed– Desired travel speed– To change speed, change the sprocket size

Page 172: Commercial Door Operator Training

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Building the Model Number

• Elements of the model number– Model prefix letters– Horsepower rating code– Voltage and Phase– Control type (where options are available)– Position (where applicable)

Page 173: Commercial Door Operator Training

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The Model Prefix

• One to three letters• Information designated:

– Type (Trolley, Jackshaft, Hoist)– Duty rating

• Light (ATS and L)• Medium (M)• Standard (no letter)• Heavy (G only)

– Gear-reduced (G)

Page 174: Commercial Door Operator Training

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Horsepower Rating andOrdering CodesH

.P.

Rat

ing 1/3 1/2 3/4 1 1-

1/2 2 3

Ord

erin

gC

ode 33 50 75 10 15 20 30

Page 175: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Voltage/Phase CodesV

/Ph/

F

115V

1∅60Hz

208/230V

1∅60Hz

208/230V

3∅60Hz

460V

3∅60Hz

575V

3∅60Hz

220V

1∅50Hz

380V

3∅50Hz

Ord

erin

gC

ode 11 21 23 43 53 25 38

Page 176: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Control Circuit Options

• Designated in 4th position of model numberwhere applicable

• Solid State Logic Control Board– Designated by letter L

• Reversing Contactor Circuit– Designated by letter M

Page 177: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Position Indicator

• If to the right of the door:– Use R

• If to the left of the door– Use L

Page 178: Commercial Door Operator Training

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Example #1

• What is the ModelNumber for thisoperator?– Heavy industrial-duty

trolley– 3/4 H.P.– 230 Volts– Single phase– Reversing contactor

circuit

Page 179: Commercial Door Operator Training

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Example #2

• What is the ModelNumber for thisoperator?– Medium-duty Gear-

reduced Operator– 1/2 H.P.– 230 Volts– Three phase– Right side of door

Page 180: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Example #3

• What is the ModelNumber for thisoperator?– Industrial-duty Hoist

Operator– 1 H.P.– 208/230 Volts– Three phase– Solid state logic control– Left side of door

Page 181: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Learning Activities

• For each scenario, select an operator,identify the options, and build the modelnumber.

Page 182: Commercial Door Operator Training

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Commercial ProductsCommercial Products

Role Play

• In three role play situations, present featuresand explain the benefits that meet thecustomer’s requirements

Page 183: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L01-01 page 1

Know Your DoorsIdentify the kind of door for each written description. Write the door type for each diagramor sketch of a door. Your selections are from these major types of doors:• Sectional, standard lift door• Sectional, high lift door• Sectional, vertical lift door• Rolling door• Grille• Sliding door• Curtain• Bi-parting door

Description #1The door is made from a sheet of metal that is molded for flexibility. As it opens it rolls upand as it closes it unwinds from the roll.

Door Type

Description #2Doors like this are lifted vertically. Their travel above the level of the door angles slightlybackwards. They are made from wide sections. Rollers at the edges of the sections travel in atrack.

Door Type

Description #3These doors are very often found in apartment buildings and residences but are also commonin commercial settings. As they open, they are lifted overhead in a horizontal position.

Door Type

Description #4Barns are known to have this kind of door. They are not common in current commercialsettings. Typically they consist of one or two large sections and travel on a track from side toside.

Door Type

Page 184: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L01-01 page 2

Description #5Several hinged sections are joined together to make this door. It travels vertically as it islifted but, toward the top of its travel, it bends to travel in a nearly horizontal position. It canonly be installed in buildings having ceilings that are relatively high.

Door Type

Description #6Narrow slats are joined together in a hinged fashion to construct this kind of door. Thenarrow slats allow it to be rolled, as it opens, onto a kind of tube. The slats, and thus theentire door, are held in place and travel within guides.

Door Type

Page 185: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L01-01 page 3

Door Type

Door Type

Door Type

Door Type

Page 186: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L01-01 page 4

Door Type

Door Type

Page 187: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L02-01 page 1

Door Hardware and FunctionalityIn this activity you will have opportunity to think about door types and the hardware fromwhich they are constructed. You are to complete your learning and demonstrate yourknowledge of door hardware and functionality by completing the three sections of thisactivity.

Match Door Types with HardwareWhat hardware is typically needed to make a sectional, lift door? A rolling door? Indicate thekind of door having the hardware on the left by checking the appropriate box. Somehardware is found on both.

Hardware Sectional Lift Grille/Curtain/Rolling

Both

1. Barrel2. Bottom bar3. Brackets4. Cable5. Counterbalance shaft6. Curtain7. Curved track8. Door track9. Drum10. Guide track11. Hinges12. Hood13. Horizontal track14. Lift handle15. Hoist Operating

mechanism16. Pusher spring17. Rollers18. Sprocket19. Step plate20. Torsion spring21. Vertical track

Page 188: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L02-01 page 2

Label Door HardwareLabel the parts of the sectional, lift door and rolling door as drawn below. You may want torefer to the list of door parts on the first page.

A B

CD

E

FG

HI

J

K L

A B

C

DE

F

G

HI

Page 189: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L02-01 page 3

Match Functional Descriptions with Hardware For each hardware item listed on the right, match it with its functional description on theleft. Write the number of the description in the space provided.

Functional Description Hardware Item1. Allows bending of door sections and

holds sections together.2. Covers barrel and associated parts so

that they are protected from dirt anddust and hidden from view.

3. Holds the door in place and providesconfined travel as it is opened andclosed.

4. Provides a bumper at end of door traveland stores energy to assist door closer.

5. Provides a confined path for door travelthrough vertical, curved, and/orhorizontal positions.

6. Provides a surface for winding thecurtain as door is opened and closed.

7. Provides rigidity to the bottom of thedoor and gives a surface for lockmounting.

8. Stores potential energy (torque) to liftthe door and counter balances theweight of the door as it is opened andclosed..

9. Together with the torsion springbalances the weight of the doorthroughout its travel.

10. Transfers energy from the dooroperator or manually to thecounterbalance shaft.

11. Transfers tension from the torsionsprings to the bottom of the doormaking it easier to lift the door.

12. Travels within a track providingreduced friction between metal parts.

13. User manually pushes the door closedby pushing with foot on this part.

A. Barrel

B. Bottom bar

C. Counterbalance shaft

D. Door track

E. Drum and cable

F. Guide tracks

G. Hinges

H. Hood

I. Hoist Operating mechanism

J. Spring Bumper

K. Rollers

L. Step plate

M. Torsion springs

Page 190: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L02-02 page 1

Materials and Operator SelectionFurther, and demonstrate, your understanding of the significance of door materials bycompleting this activity.

Materials and Relative WeightRate the relative weight of the sectional lift doors below. Assume all have the same area. Usea scale from 1 to 5 where 1 is the lightest and 5 the heaviest. Base your numbering on theMaximum Door Area chart on page 27 of your participant’s guide.

Aluminum

Steel, 20 gauge

Steel, 16 gauge

Wood

Steel, 18 gauge, insulated

Steel, 24 gauge, insulated

Steel, 16 gauge, insulated

Aluminum insulated

Steel, 18 gauge

Steel, 20 gauge, insulated

Wood

Steel, 24 gauge

Page 191: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L02-02 page 2

Rating H.P. for Operators

Using the maximum door area charts from your participant’s guide, identify the operatorhorsepower rating needed for each door described below.

Horsepower Rating Sectional, Lift Door

1. Wood, 24’ by 14’ (336)

2. 20 gauge steel, 24’ by 16’ (384)

3. 16 gauge steel, 16’ by 7’ (112)

4. 24 gauge steel, insulated, 25’ by 14’ (350)

5. Aluminum, 24’ by 20’ (480)

6. Aluminum, insulated, 30’ by 18’ (540)

Rolling Door

7. 16 gauge steel,

Page 192: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-01 page 1

Types of Operators and Their ComponentsCompletion of this worksheet will fix in your mind the major types of operators and theircomponents. You will also indicate how these operators may be mounted to work withvarious door types.

Label the Components of Trolley OperatorsOn these drawings of a trolley operator and associated components, label the parts.

A.

B.C.

D.

E.F.

G. H.

I.J.

K. L.

Page 193: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-01 page 2

Label the Components of Jackshaft and Hoist OperatorsOn these drawings of Jackshaft/Hoist operators, label the parts.

M N.

O.

P.

Q. R.S.

A.

B.

C.

D.

E.

Page 194: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-01 page 3

Specify Operator PositioningOn these drawings of door types, indicate where operators might be positioned. You mayshow multiple positions on a single drawing. Specify whether the operator is a trolley orjackshaft/hoist type.

F.

G.

H.

I.

J.

K.L.

M

N.

O.

Page 195: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-01 page 4

Page 196: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-02 page 1

Light-duty Lift-Master OperatorsBecome familiar with the features and benefits of this line of operators as you complete thisactivity.

For this activity, work in pairs.

List the Light-duty Lift-Master Operators

What are the H.P. ratings for these operators?

Model ATS and APT Standard Features and Benefits

Features Benefits1/2 hp, 115V, single phase

Rolling Code Technology

Solenoid brake standard (APT only

Resilient mount motor

Auto reconnect trolley with nylon inserts

Logic board standard

Model LGJ Standard Features and Benefits

Features Benefits1/4 hp, 115V, single phase

Rated at 7 cycles per hour

Logic control circuit only

Page 197: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-02 page 2

Internal door lock sensing circuit

Compact design

Model EGJ Standard Features and Benefits

Features BenefitsTEFC continuous-duty motor

45:1 drive reduction sealed gear reducer

Emergency manual operation

C2 wiring type standard

Operator/Motor control

Dynamic brake

Bearings – high-cycle and sealed

Friction clutch

Pushbutton station

NEMA 4x type electrical box and reducerwith TEFC motorControl circuit 24 V NEC class 2

Page 198: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-03 page 1

Medium-duty Line of Lift-Master OperatorsBecome familiar with the features and benefits of this line of operators as you complete thisactivity.

List the Medium-duty Lift-Master OperatorsUsing the product catalog, find and list all of the medium-duty Lift-Master operators.

What is the H.P. rating for these operators?

Features and Benefits

For this activity, work in pairs.

Refer to your notes in your Participant’s Guide.

Standard Features and Benefits

Features BenefitsHeavy duty 11 gauge frame

Baked on powder coat finish

Easy “one hand set” limits

Self cleaning limit switches

Dry cell capacitor

Wiring types: C2, B2

Castellated nut on clutch

Cintered iron bearings

Copper - bronze bearing

Plated shafts

Page 199: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-03 page 2

External radio control connection

Reversing terminal ready for N.O. device

Model MT Features and Benefits

Features BenefitsSwivel header bracket

Smooth idler with flanged pulley

L Rail standard

E Z Glide track spacers

L Slot in frame for rail assembly

Heavy duty cast trolley

Automatic Reversing System

Model MJ Features and Benefits

Features BenefitsSolenoid brake standard

Compact size

Durable emergency disconnect – sash chaindisconnect

Page 200: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-03 page 3

Model MH Features and Benefits

Features BenefitsSolenoid brake standard

Hoist wheel and chain standard – premiumcadmium plated hand chainElectric interlock standard – disengagespower when chain hoist is engagedDurable emergency disconnect – sash chaindisconnect

Page 201: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-04 page 1

Standard, Industrial-duty Line of Lift-Master OperatorsBecome familiar with the features and benefits of this line of operators as you complete thisactivity.

List the Standard, Industrial-duty Lift-Master OperatorsUsing the product catalog, find and list all of the industrial (standard)-duty Lift-Masteroperators.

What are the H.P. ratings for these operators?

Features and Benefits

For this activity, work in pairs.

Refer to your notes in your Participant’s Guide and to Worksheet M01L03-01. Check the“New” column if the feature and benefit(s) are over and above those for Medium-dutyoperators and check the “Same” column if they are the same as those for Medium-dutyoperators.

Control Circuit Features and Benefits

Features Benefits New SameChoice of 2 control circuits: Mechanical,Solid State• More standard features• Diagnostic capabilities• Means to meet future safety demands• No start switch on 1/3 and 1/2 H.P.

operators• Management Alert System (MAS)

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1999 The Taylor Group M01L03-04 page 2

Mechanical Electrical Box Features and Benefits

Features Benefits New Same40 VA transformer

Linear type contactor

C2 wiring standard: B2 field accessible,other wiring types availableWiring for sensing edge to reverse

Solid State Electrical Box Features and Benefits

Features Benefits New SameMicro-processor• Max run timer• Adjustable mid stop• 7 Operation modes• MAS• No start switch on 1/3 and ½ H.P. operators

10 LED diagnostic lights• MAS LED• Open limit• Close limit• Sensing limit• Open function• Close function• Stop function• 24 volt supply• 5 volt supply• Reverse switchEasy plug in option port

Relay circuitry

Rugged spike and surge protection – MOV(Metal Oxide VaristorsSelf diagnostic functionality

20 VA transformer

Page 203: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-04 page 3

Control line runs of 1,000 feet

C2 wiring (standard)

B2 wiring

D1

E2

T

TS

FSTS

Additional features (list)

Page 204: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-04 page 4

Standard Features and Benefits

Features Benefits New SameHeavy duty 11 gauge frame

Hinged electrical box

Wiring diagram inside

Baked on powder coat finish

Easy “One Hand Set” limits

Castellated nut on clutch – cotter pin

Cintered iron bearings

Copper - bronze bearing (limit shaft)

Plated shafts

External radio control connection

Higher starting torque motors• 10% higher torque• Ball bearings on both ends of bearing

shaft• Heavy duty Lift-Master exclusive

centrifugal switch• No start switch with logic on 1/3 and 1/2

H.P. operatorsIndustrial ball bearing on output shaft

Page 205: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-04 page 5

Model T Features and Benefits

Features Benefits New SameLow profile 10-1/2”

Swivel header bracket

Smooth idler with flanged pulley

L Rail standard

EZ glide track spacers

L Slot in frame for rail assembly

Heavy duty cast trolley

Solenoid brake standard on ¾ and 1 H.P.

V-belt primary reduction

Page 206: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-04 page 6

Model J/DJ Features and Benefits

Features Benefits New SameDurable emergency disconnect

Positive Lock mechanical brake

Legs-in, Legs-out footprint

Left or right hand operation field modifiable

V-belt primary reduction

Reversing Contactor Circuit (M) with newindustrial linear contactorType D1 wiring standard

Internal door lock system – detects door lockengagement

Model H/DH Features and Benefits

Features Benefits New SameHoist wheel and chain standard – premiumcadmium plated and hand chainDurable emergency disconnect

Positive Lock mechanical brake

Legs-in, legs-out footprint

Electric interlock standard

Reversing contactor circuit (M) with newindustrial linear contactorType D1 wiring standard

Internal Door Lock System – detects doorlock engagement

Page 207: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-05 page 1

Gear-reduced (Including Heavy-duty) Line of Lift-Master OperatorsBecome familiar with the features and benefits of this line of operators as you complete thisactivity.

List the Standard, Gear-reduced Lift-Master OperatorsUsing the product catalog, find and list all of the gear reduced and heavy-duty Lift-Masteroperators.

What are the H.P. ratings for these operators?

Gear Reduced and Heavy Duty Operator Features and Benefits

Work in pairs to complete this activity.

NOTE: The intention of this activity is to get you to identify benefits and associate them withfeatures of the product. There are many features and benefits and only repeated exposure tothese will cause them to stick in your mind.

Refer to worksheet M01L03-02 and your Participant’s Guide to complete this activity.Detach pages 3 and 4 and lay them alongside page 2 so that you can easily see the benefits.Write the number of the benefit that applies to the feature. The benefits are listedalphabetically so that if you already know the benefit associated with the feature, you canfind it more quickly.

Page 208: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-05 page 2

Control Circuit Features #(s) Model LGJ and MGJ StandardFeatures (continued)

#(s)

Choice of 2 control circuits:Mechanical, Solid State

External radio control connections

Mechanical Electrical Box Features Emergency egress40 VA transformer Commercial protection systemLinear type contactor 1/4 horsepowerC2 wiring standard: B2 fieldaccessible, other wiring typesavailable

115 volt single phase

Wiring for sensing edge to reverse Rated at 7 cycles per hourSolid State Electrical Box Features Solid state circuit onlyMicro-processor Internal door lock sensing circuit10 LED diagnostic lights Compact designEasy plug in option port 1/2 hp – 115 volt, single phase; 230

volt/460 volt, three phaseRelay circuitry Rated at 12 cycles per hourRugged spike and surge protection –MOV (Metal Oxide Varistors

Mechanical electric box only

Self diagnostic functionality Model GT Features20 VA transformer 10:1 gear reducer all climate oilControl line runs of 1,000 feet Swivel header bracketC2 wiring (standard): 3 button, 3button radio control

Smooth idler with flanged pulley

B2 wiring L Rail standardD1 E Z Glide track spacersE2 L Slot in frame for rail assemblyT Heavy duty cast trolleyTS Solenoid brake standardFSTS Torque limiter standardModel LGJ and MGJ StandardFeatures

Power train disc available with auxiliaryhoist mod

Gear reducer 20:1 Model GH Features20 VA transformers Hoist wheel and chain standard –

premium cadmium plated hand chainDry cell capacitor Hoist wheel can be field modified right

or leftC2 wiring standard – other typesavailable

45:1 gear reducer, all climate oil

Plated shafts Clutch optional

Page 209: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-05 page 3

1. Absorbs load/Adds durability/Adds longevity/Reduces friction and increases motor efficiency

2. Adjustment with only one hand

3. Applicable in most climates

4. Can be backwound without releasing disconnect arm

5. Compliments Lift - Master’s industrial construction and high quality

6. Constant pressure to close

7. Constant pressure to close/Open override/Wiring for sensing device to reverse

8. Constant pressure to open and close/Wiring for sensing device to stop

9. Control lines up to 100 feet

10. Cover won’t fall

11. Don’t need long distance modification

12. Durable

13. Eases installation - may need only one installer

14. Easier assembly — reduced install time

15. Easy to adjust and handle

16. Eliminates guess work: Informs installer of many board problems, Speeds installation

17. Eliminates trial and error test with voltage meter

18. Enough power for accessories on most applications

19. Fits size 41 and 48 chain and rail/Less on-hand inventory — saves space/ money and eliminates confusion

20. Fits tight places

21. For most light applications

22. Handles commercial applications

23. Handles the most common accessories

24. Helps eliminate contactor chatter

25. Improved performance/More durable

26. Includes door lock sensor

27. Limits shock and resulting wear

28. Long lasting/ prevents corrosion

29. Longer lasting and more reliable

30. Longevity/reduced call backs

31. Momentary button contact to open, close, and stop/Radio controls allow open, close, and stop/User setmidstop/User set timer to close, functional at open limit/Single button station opens door and activatestimer to close, puts in TS mode until door reaches down limit, or stopped in travel/Operator enters B2 modeafter timer triggers TS mode (Failsafe required to operate in this mode)

32. Momentary contact to open and stop

Page 210: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-05 page 4

33. Momentary contact to open with override/Constant pressure to close/Release of close button causes door toreverse/Wiring for sensing device to reverse

34. Momentary contact to open with override/Constant pressure to close/Release of close button causes door toreverse/Wiring for sensing device to reverse

35. Momentary contact to open, close, and stop/Open override and timer to close/Devices causing door to openactivate timer to close/Auxiliary controls can be connected to open input — activates timer to close/If timeractivated, open button and radio control can recycle the timer/Stop button deactivates timer until closebutton used to close door

36. Momentary contact to open, close, and stop/Open override and timer to close/Devices causing door to openactivate timer to close/Auxiliary controls can be connected to open input — activates timer to close/If timeractivated, open button and radio control can recycle the timer/Stop button deactivates timer until closebutton used to close door

37. Momentary contact to open, close, and stop/Wiring for sensing device to reverse/Auxiliary devices to openand close with open override

38. Momentary contact to open, close, and stop/Wiring for sensing device to reverse/Auxiliary devices to openand close with open override

39. More durable, longer lasting

40. Most common voltage in US

41. Not affected by gravity

42. Nut can’t back off — no call backs, saves time and money

43. Prevents chain slap — reduces noise

44. Prevents corrosion and eliminates rust-related problems

45. Prevents crushing

46. Protect board from surges and spikes

47. Quick and easy connection

48. Rust free — maintains finish

49. Senses engagement of lock bar on grille

50. Simplifies addition of accessories

51. Simplifies troubleshooting procedures

52. Small size – doesn’t take up much room

53. Software rather than hard wire change — saves time/money

54. Stops door from coasting/Can’t raise door when closed

55. Suitable for medium duty applications

56. Variety of voltages to choose from

57. Won’t get lost or tossed out

Page 211: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L03-06 page 1

Sliding Door Line of Lift-Master OperatorsBecome familiar with the features and benefits of this line of operators as you complete thisactivity.

List the Sliding Door Lift-Master OperatorsUsing the product catalog, find and list all of the sliding door operators.

What are the H.P. ratings for these operators?

Features and Benefits

Features BenefitsStandard – comparable to heavy-duty CDO’sand T

Additional• Solenoid brake standard• 41 Chain standard

Page 212: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-01 page 1

Applications of Lift-Master ProductsRead the scenario and then select the operator that best meets the application. Use your Lift-Master Commercial Door Operator Products Catalog. Supply all requested information asnecessary.

Scenario #1XYZ Trucking Company is ordering operators for its new warehouse. The 16 gauge,insulated, vertical lift, sectional doors for each dock are 14 feet high and 12 feet wide.Activity at each door is expected to be heavy and operators must be rated for continuousduty. Maintenance on the doors and operators is critical and the customer has requested ameans for knowing the number of cycles on each door. Electrical power available for theoperators is 460 volts. The customer wants an operator that will handle the job, is highquality, and costs less than $700.

Model

Horsepower Rating

Voltage, phase, frequency

Control Circuit Option

Operator mounting location

Additional hardware and/or safety equipment

Model Number

Scenario #2The contractor for a large apartment complex is ordering operators for the undergroundparking garages. The two, 9 feet by 16 feet, 20 gauge steel, insulated, standard lift sectionaldoors to each garage will be used by the 150 tenants in the building. Residential electricalpower is available. The contractor has specified that the operator have Timer-to-Closefunctionality.

Model

Horsepower Rating

Page 213: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-01 page 2

Voltage, phase, frequency

Control Circuit Option

Operator mounting location

Additional hardware and/or safety equipment

Model Number

Scenario #3A store in a shopping mall is kept secure during closed hours by an aluminum grille that is 7-1/2 feet high by 8 feet wide. A hood will cover the operator so that it is not obvious toshoppers. What operator, at least cost, will handle this door?

Model

Horsepower Rating

Voltage, phase, frequency

Control Circuit Option

Operator mounting location

Additional hardware and/or safety equipment

Model Number

Scenario #4A car repair shop has a rolling, 20 gauge, insulated, steel door that is 12 feet high by 16 feetwide. Electrical power supplied is 208/230 volt, three phase. The shop owner wants to makesure that door lock status can be checked without guide-mounted interlocks. Hoist operationis desired. Hoist position will be to the left.

Model

Horsepower Rating

Page 214: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-01 page 3

Voltage, phase, frequency

Control Circuit Option

Operator mounting location

Additional hardware and/or safety equipment

Model Number

Scenario #5An air pollution control facility has standard lift sectional doors made of 16 gauge steel. Thedoors are insulated. The door opening is 16 feet high by 20 feet wide. The operator will bepowered by a 460 volt circuit. The control run will be quite long and it must be easy toswitch between C2 and B2 wiring.

Model

Horsepower Rating

Voltage, phase, frequency

Control Circuit Option

Operator mounting location

Additional hardware and/or safety equipment

Model Number

Page 215: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 1

Know the Lift-Master Operator Features and BenefitsYou will demonstrate your ability to convey the features and benefits of the Lift-MasterCommercial Door Operators in a role play situation. You will work in teams where one ofyou will play the role of customer and the other the role of sales person. If you are notplaying the role of customer or sales rep, you will be an observer and provide feedback aftereach role play.

As Customer, you will be given a sheet with information about your needs and objections.

As Sales person, you will be given a sheet with information about the customer.

As Observer/Evaluator you will be given a sheet on which to record your observations andpointers about what you are to look for.

Page 216: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 2

Role Play Instructions for the Sales PersonFor each role play setting you are going to try to sell up to the higher priced, feature richproduct. You will need to prepare yourself for the sales call by reviewing and knowing thefeatures and benefits of the product line mentioned in the specific role play setting. Be sure tofind out exactly what your customer is thinking about and the kinds of door(s) they’ve got.

Role Play Setting #1 – Information for the Sales Person

You are calling on a customer that is new to Lift-Master. In the sales call you plan toemphasize the heavy-duty line of operators since this customer has potential need for them.Prepare to present the GT and GH operators including mechanical and electrical features.

Page 217: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 3

Role Play Instructions for the Sales PersonFor each role play setting you are going to try to sell up to the higher priced, feature richproduct. You will need to prepare yourself for the sales call by reviewing and knowing thefeatures and benefits of the product line mentioned in the specific role play setting. Be sure tofind out exactly what your customer is thinking about and the kinds of door(s) they’ve got.

Role Play Setting #2 – Information for the Sales PersonIn prior conversations with this customer, you learned that he has need for medium-dutyoperators. You are preparing yourself for a sales call where you will be presenting electricaland mechanical features and benefits.

Page 218: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 4

Role Play Instructions for the Sales PersonFor each role play setting you are going to try to sell up to the higher priced, feature richproduct. You will need to prepare yourself for the sales call by reviewing and knowing thefeatures and benefits of the product line mentioned in the specific role play setting. Be sure tofind out exactly what your customer is thinking about and the kinds of door(s) they’ve got.

Role Play Setting #3 – Information for the Sales Person

This customer has need for smaller operators in apartment buildings and small commercialbuildings. Prepare to talk about the features and benefits of operators meeting this need.

Page 219: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 5

Role Play Instructions for the Sales PersonFor each role play setting you are going to try to sell up to the higher priced, feature richproduct. You will need to prepare yourself for the sales call by reviewing and knowing thefeatures and benefits of the product line mentioned in the specific role play setting. Be sure tofind out exactly what your customer is thinking about and the kinds of door(s) they’ve got.

Role Play Setting #4 – Information for the Sales PersonYou are trying to convince this customer of the value of Lift-Master gear-reduced operators.Prepare yourself to present these operators and address any objections the customer mayhave.

Page 220: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 6

Role Play Instructions for the Sales PersonFor each role play setting you are going to try to sell up to the higher priced, feature richproduct. You will need to prepare yourself for the sales call by reviewing and knowing thefeatures and benefits of the product line mentioned in the specific role play setting. Be sure tofind out exactly what your customer is thinking about and the kinds of door(s) they’ve got.

Role Play Setting #5 – Information for the Sales PersonYour customer probably has a big need for standard, industrial-duty operators and you lookforward to presenting Lift-Master models. You want to make sure you present a strong caseby emphasizing the features and driving home the benefits to the customer.

Page 221: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 7

Role Play Instructions for the CustomerIn general your mind is made up regarding the operator you want. You’re still willing tolisten but not too quick to go with what the sales person recommends. Where information issketchy for each setting, make up what your needs are but be consistent.

Role Play Setting #1 – Information for the Customer

You are anticipating your first sales call from a Lift-Master sales person. You’ve beenlooking through the Lift-Master Commercial Door Operator Products Catalog that was sentto you earlier. You’ve selected the Model H as one that will meet your needs at the price youare willing to pay. You’re also looking at a competitor’s operator and like one of the modelsin their catalog.

Your doors are 425 square foot 20 gauge steel and your building has 208/230V, 3 phaseelectrical power. You’ve looked at the control circuit options and believe the M option is theone you want. You know that the doors will be opened and closed many times during the dayand more than 12 times per hour.

Page 222: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 8

Role Play Instructions for the CustomerIn general your mind is made up regarding the operator you want. You’re still willing tolisten but not too quick to go with what the sales person recommends. Where information issketchy for each setting, make up what your needs are but be consistent.

Role Play Setting #2 – Information for the Customer

The operator you’ve got your eyes on is the Model MJ. It’s priced right and meets your needsas far as you are concerned. You’ve been talking with the Lift-Master sales person butyou’ve also been talking with a competitor’s sales person.

You have several rolling doors made of aluminum that are 85 square feet in area. Powersupplied is 115V.

Page 223: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 9

Role Play Instructions for the CustomerIn general your mind is made up regarding the operator you want. You’re still willing tolisten but not too quick to go with what the sales person recommends. Where information issketchy for each setting, make up what your needs are but be consistent.

Role Play Setting #3 – Information for the Customer

You own several apartment buildings each having an indoor parking garage for the tenants.You figure that the Model ATS will serve your needs very well.

Your garage doors are made of insulated, 24 gauge steel and are 160 square feet in area. Youbelieve the duty-cycle rating is adequate for your needs.

Page 224: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 10

Role Play Instructions for the CustomerIn general your mind is made up regarding the operator you want. You’re still willing tolisten but not too quick to go with what the sales person recommends. Where information issketchy for each setting, make up what your needs are but be consistent.

Role Play Setting #4 – Information for the Customer

Your warehouse has large 16 gauge steel, insulated rolling doors that are 350 square feet inarea. Voltage to your building is 460V, 3 phase. Since usage will be heavy you have decidedyou need some way to remind you of maintenance.

You believe the Model J or H will meet your needs quite well.

Page 225: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 11

Role Play Instructions for the CustomerIn general your mind is made up regarding the operator you want. You’re still willing tolisten but not too quick to go with what the sales person recommends. Where information issketchy for each setting, make up what your needs are but be consistent.

Role Play Setting #5 – Information for the Customer

You’ve reluctantly agreed to meet with the Lift-Master sales rep since you are inclined topurchase a competitor’s operator. Of the Lift-Master models, you believe the Model T willmeet your needs.

Your doors are standard sectional lift doors that are 400 square feet. They are made of 20gauge steel and are insulated. You believe the control circuit option you want is theReversing Contactor Circuit. Power to your facility is 208/230V, 3 phase.

Page 226: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L04-02 page 12

Role Play Instructions for the ObserverYou’re role is to observe the role play and evaluate how well the sales person addresses theobjections that are made and how well he/she presents the features and benefits of theproduct(s) they are trying to sell. When the role play is over, present your observations to thesales person. You are going to have to rely on you own knowledge of features and benefits sodo a little preparation for your role as observer.

How well did the sales person address objections?

What could have been done better and what features and benefits were not presented thatmight have been?

What seemed to be the needs of the customer?

What features and benefits did the sales person bring up to make his/her case?

Page 227: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 1

Commercial ProductsCommercial Products

Radios

Lesson 5

Page 228: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 2

Commercial ProductsCommercial Products

Lesson Objectives

• Given a radio transmitter feature, you will beable to match the feature with the transmitter.

• Given a radio receiver model, you will be ableto select the radio control transmitter used withthe receiver.

Page 229: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 3

Commercial ProductsCommercial Products

The Radio System

XYZCompany

Transmitter

ReceiverWirelessKeylessEntry

Page 230: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 4

Commercial ProductsCommercial Products

Kinds of Lift-MasterTransmitters

• Dip Switch• Billion Code• Security +™

Page 231: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 5

Commercial ProductsCommercial Products

Dip Switch Transmitters

• Standard Remote Control 61LM• Two-Channel Remote Control 62LM• Multi-Function Remote Control 63LM• Mini Multi-Function Remote Control

64LM• Tri-Color Actuator Multi-Function Remote

Control 33LM

Page 232: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 6

Commercial ProductsCommercial Products

Features

Model

19,683digitalcodes

RedLED

V isorclip &12Vbattery

390M H zon bothchan-nels

1 LgButton2 SmButtons

Red,Yellow ,G reenactua-tors

Smallsize –pocketor chain

61LM X X X X

62LM X X X

63LM X X X X

64LM X X X X

33LM X X X

Page 233: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 7

Commercial ProductsCommercial Products

Billion Code Transmitters

• Standard single channel 81LM• One channel 82LM• Three channel 83LM• Three channel computer-programmed

private codes 84LM• Wireless keyless entry system 86LM

Page 234: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 8

Commercial ProductsCommercial Products

FeaturesM

odel

Vis

or c

lip

12 V

bat

tery

Gre

en L

ED

2-C

hnl p

rgrm

ng

Ove

r 19,

683

sele

ctio

ns

Com

pute

r prg

rmd

priv

ate

code

s

9 V

bat

tery

Mou

nts

on g

arag

edo

or ja

mb

Cod

es a

fter

pow

erfa

ilure

Ove

r 10,

000

chan

geab

le c

odes

Bac

klit

keyb

oard

81LM X X X82LM X X83LM X84LM X X X86LM X X X X X

Page 235: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 9

Commercial ProductsCommercial Products

Security +™ Transmitters

• Mini 3-Channel 970LM• Standard 971LM• Two Channel 972LM• Three Channel 973LM• Four Channel 974LM• Wireless Keyless Entry 976LM

Page 236: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 10

Commercial ProductsCommercial Products

FeaturesM

odel

Smallsize

RCTech-nology(based

onchnls)

Waterresis-tance

Visorclip &12 V

battery

5-yearlithi-um

battery

LearnChnl

Codesafter

powerfailure

Temppass-wordoption

Pro-gramcodefrom

keypad

9 Vbattery

970LM X X X971LM X X X972LM X X X973LM X X974LM X X X976LM X X X X

Page 237: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 11

Commercial ProductsCommercial Products

Radio Control Receivers

• Universal with Security+™ Rolling CodeTechnology 535LM

• Universal Co-axial 412HM• Two-channel Universal Co-axial 422LM• Three-channel Universal Co-axial 423LM

Page 238: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 12

Commercial ProductsCommercial Products

Model 535LM Features

• Up to 8 remote control codes and onekeyless entry system

• Rolling Code technology• Compatible with Security+™• 3-year warranty• Momentary or constant contact option• FCC certified - 390 MHz

Page 239: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 13

Commercial ProductsCommercial Products

Model 412HM Features

• Holds 18 Security+ ™ (rolling code) or 31 billionCode / Dip switch

• 12V DC / 18 - 35V AC or DC - jumper selectable• Also holds keypad codes• Two-piece aluminum case with removable cover• External 8” whip type antenna• Antenna extension kit available• 3-year warranty

Page 240: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 14

Commercial ProductsCommercial Products

Model 422LM Features

• Holds 31 billion Code / Dip switch per channel

• Smart Garage Door Opener® electronics oneach channel for fast programming

• Bell wire attached for easy second channelhook-up

• 18 - 35V AC or DC• 3-year warranty

Page 241: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 15

Commercial ProductsCommercial Products

Model 423LM Features

• Holds 31 billion Code / Dip switch per channel

• Operate 3 residential/commercial devices orOpen/Close/Stop functions for commercialoperator applications

• Smart Garage Door Opener® electronics oneach channel for fast programming

• 18 - 35V AC or DC• 3-year warranty

Page 242: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 16

Commercial ProductsCommercial Products

Model 466LM Features

• Completely wireless• Long life battery• Easy to use• Lighted keypad• Exceptional range• Special safety feature• Low battery indicator LED• Vandal resistant construction

Page 243: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 17

Commercial ProductsCommercial Products

Model ACRx 2000 Features

• Non-stop access• Code flexibility• Power outage feature• Block coding• Password protection• Lift-Master GDO compatible• Y2K Compliant

Page 244: Commercial Door Operator Training

LiftMaster Product TrainingLiftMaster Product Training 18

Commercial ProductsCommercial Products

Learning Activities

• On a worksheet, participants will matchtransmitter and receiver features withtransmitter and receiver models

• On the same worksheet, participants will listthe transmitters that are compatible witheach receiver

Page 245: Commercial Door Operator Training

The Chamberlain Group, Inc.Commercial Door Operator Training

1999 The Taylor Group M01L05-01 page 1

Radio Transmitters and Receivers WorksheetBelow are the features listed for all Lift-Master transmitter and receiver models. Beginningon page 3 are the transmitter models with space for recording the numbers for featuresassociated with each model. Select the features associated with each model and write thefeature number in the space provided. Do the same for the receiver models found on page 4.To get you started, one feature has been listed for each model. Finally, on page 4, you willlist the transmitters that are compatible with each receiver.

Features1. 1 large actuator button activates a primary receiver and 2 small actuator buttons operate

secondary devices2. 12 volt DC or 18 – 35 volts AC or DC, jumper selectable3. 18 – 35 volt AC or DC4. 19,683 digital codes5. 19,683 digital codes on each channel6. 390 MHz on both channels7. 3-year warranty8. 5-year lithium battery included9. Accepts up to 8 Security+ remote control codes and one Keyless Entry System (model

976LM) code10. Backlit keyboard11. Bell wire attached for easy second channel hook-up12. Block coding13. Code flexibility14. Compatible with Lift-Master Security+ openers and radio control receivers only15. Compatible with Lift-Master Security+ transmitters only16. Completely wireless17. Directional visor clip and 12V battery included18. Durable 2-piece aluminum case with removable cover19. Each channel features computer-programmed private security codes20. Each channel features Rolling Code technology21. Easy to use22. Easy two channel programming capabilities23. Exceptional range24. External 8” whip type antenna25. FCC certified, 390 MHz26. For use on 3-channel applications27. For use with billion code operators28. Green LED light indicates battery strength29. High memory for metal encased applications. Features Security+ Rolling Code

technology and/or Billion Code/Dip Switch compatibility30. High security memory stores 18 Security+ remote control or keypad codes

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31. Includes 12 volt battery32. Includes 9V battery33. Lift-Master GDO compatible34. Lighted keypad35. Long life battery36. Low battery indicator LED37. Momentary or constant contact option38. Mounts on the garage door jamb39. Non-stop access40. Normal security memory stores up to 31 Lift-Master remote control codes of any type41. One channel features computer programmed private code and other channel has trinary

coding from over 19,683 selections for added security for gate operators and othercommon use devices

42. One channel has binary coding from over 19,683 selections43. One channel has trinary coding from over 19,683 selections44. One channel Security+ Rolling Code technology45. One LEARN channel to activate shared Lift-Master radio-controlled devices46. Open/Close/Stop functions for commercial operator applications47. Operate three residential or commercial devices48. Operates with one 12V battery49. Operates with one 9 volt battery (included)50. Over 10,000 changeable codes for added security51. Password protection52. Power outage feature53. Program codes right from the keypad54. Receiver remembers codes after power outages55. Red LED light indicates battery strength56. Red, yellow, and green actuators for easy identification when used with commercial

operators requiring open, close, and stop functions57. Rolling Code technology58. Security+ Rolling Code technology59. Small enough to fit in pocket or on a keychain60. Smart Garage Door Opener electronics on each channel for fast programming61. Special safety feature62. Standard single channel with visor clip63. Temporary password option64. Three channel Security+ Rolling Code technology65. Three channels featuring computer-programmed private codes66. Vandal resistant construction67. Visor clip and 12 volt battery included68. Water resistant69. Y2K Compliant

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1999 The Taylor Group M01L05-01 page 3

Transmitter Models

33LM Tri-Color Actuator Multi-Function RemoteControl44

61LM Standard Remote Control

4

62LM Two-Channel Remote Control

564LM Mini Multi-Function Remote Control

46

66LM Wireless Keyless Entry System

2981LM Standard Single Channel Billion CodeRemote Control49

82LM Two-Channel Billion Code Remote Control

3183LM Three-Channel Billion Code RemoteControl1

84LM Three-Channel, Private Code, Billion CodeRemote Control52

970LM Mini 2-Channel Security+ RollingCode Remote Control17

971LM Standard Security+ Rolling CodeRemote Control8

972LM Two-Channel Security+ Rolling CodeRemote Control35

973LM Three-Channel Security+ Rolling CodeRemote Control21

974LM Four-Channel Security+ Rolling CodeRemote Control51

976LM Security+ Rolling Code WirelessKeyless Entry System42

466LM wireless commercial keypad transmitter

16

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1999 The Taylor Group M01L05-01 page 4

Receiver Models

412HM Universal Co-Axial Receiver

24422LM Two-Channel Universal Co-AxialReceiver48

423LM Three-Channel Universal Co-AxialReceiver37

526LM Universal Radio Control Receiver withSecurity+ Rolling Code Technology28

ARCx 2000 Access Control Receiver

39

Transmitter/Receiver Compatibility

Receivers Transmitters

412HM

422LM

423LM

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1999 The Taylor Group M01L05-01 page 5

526LM