commercial studies syllabus - success africa · commercial studies(form 1 - 4) syllabus 8.1.4...

MInISTRY OF PRIMARY AnD SECOnDARY EDUCATIOn

COMMERCIAL STUDIES SYLLABUS

FORM 1 - 4

2015-2022

Curriculum Development and Technical Services, P.O. Box MP 133, Mount Pleasant, Harare

© All Rights ReservedRevised 2015

ZIMBABWE

Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:03 PM

i

Commercial Studies(Form 1 - 4) Syllabus

ACKNOWLEDGEMENTS

The Ministry of Primary and Secondary Education would like to acknowledge the following

for their valued contribution in the production of this syllabus:

l The National Commercial Studies Syllabus Panel

l Zimbabwe School Examinations Council (ZIMSEC)

l Bindura University of Science Education

l United Nations Children’s Educational Fund (UNICEF)

Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:03 PM Page ii

ii


TABLE OF CONTENTS1.0 ACKNOWLEDGEMENTS .................................................................................i

1.0 PREAMBLE......................................................................................................21.1 INTRODUCTION...............................................................................................21.2 RATIONALE...... ................................................................................................21.3 SUMMARY OF CONTENT ...............................................................................21.4 ASSUMPTIONS................................................................................................21.5 CROSS - CUTTING THEMES ..........................................................................22.0 PRESENTATION OF THE SYLLABUS.............................................................23.0 AIMS................ .................................................................................................24.0 SYLLABUS OBJECTIVES................................................................................35.0 METHODOLGY AND TIME ALLOCATION................... ....................................35.1.1 METHODOLOGY..............................................................................................35.1.2 TIME ALLOCATION ..........................................................................................36.0 TOPICS.............................................................................................................3

7.0 SCOPE AND SEQUENCE................................................................................4

7.2 TOPIC: 2 TRADE..............................................................................................4

7.3 TOPIC: 3 BUSINESS ORGANISATIONS........................................................5

7.4 TOPIC: 4 BUSINESS ENVIRONMENT ...........................................................5

7.5 TOPIC: 5 BUSINESS COMMUNICATION.......................................................6

7.6 TOPIC: 6 SUPPLY CHAIN MANAGEMENT ...................................................6

7.7 TOPIC: 7 MARKETING ...................................................................................7

7.8 TOPIC: 8 BUSINESS FINANCE.......................................................................7

7.9 TOPIC: 9 ENTERPRISE ..................................................................................8

7.10 TOPIC: 10 INSURANCE AND ASSURANCE ..................................................8

8.0 COMPETENCY MATRIX ..................................................................................98.1 FORM 3 SYLLABUS ........................................................................................9

8.1.1. PRODUCTION.... ..............................................................................................9

8.1.2 TRADE.................. ..........................................................................................11

8.1.3 BUSINESS ORGANISATIONS.......................................................................15

Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:03 PM Page iii

1


8.1.4 BUSINESS ENVIRONMENT ..........................................................................16

8.1.5 BUSINESS COMMUNICATION......................................................................18

8.1.6 SUPPLY CHAIN MANAGEMENT...................................................................19

8.1.7 MARKETING... ...............................................................................................22

8.1.8 BUSINESS FINANCE.....................................................................................25

8.1.10 INSURANCE AND ASSURANCE... ...............................................................30

8.2 FORM 4 SYLLABUS... ...................................................................................31

8.2.1 PRODUCTION................................................................................................31

8.2.2 TRADE............................................................................................................32

8.2.3 BUSINESS ORGANISATIONS... ...................................................................34

8.2.4 BUSINESS COMMUNICATION... ..................................................................35

8.2.5 SUPPLY CHAIN MANAGEMENT...................................................................37

8.2.6 MARKETING... ...............................................................................................38

8.2.7 BUSINESS FINANCE.....................................................................................40

8.2.8 ENTERPRISE... ..............................................................................................42

8.2.9 INSURANCE AND ASSURANCE... ...............................................................44

9.0 ASSESSMENT................................................................................................469.1 ASSESSMENT OBJECTIVES... ....................................................................46

ASSESSMENT MODEL... ..............................................................................469.3 SCHEME OF ASSESSMENT..........................................................................479.3.1 CONTINUOUS ASSESSMENT.......................................................................479.3.2 SUMMATIVE ASSESSMENT... .......................................................................479.4 PAPER DESCRIPTIONS... .............................................................................489.5 SPECIFICATION GRID...................................................................................48

Commercial Studies Form 1-4.qxp_Layout 1 26/10/2016 12:03 PM Page 1

2


1.0 PREAMBLE

1.1 IntroductionThis Commercial Studies syllabus is a two yearlearning area for forms 3 and 4. It developslearner’s awareness and understanding of thecommercial world in which they operate. Thissyllabus also equips learners with knowledge andfundamental skills in commercial activities,Information Communication Technology (ICT)applications in business and business calculations.It also develops learners’ enterprise skills which willenable them to be innovative, confident, andresponsible in their day-to-day personal andbusiness transactions.

1.2 RationaleCommercial studies equip learners with practicalcommercial skills and business relatedcompetences which enable them to operatesuccessfully in the dynamic and broader businessenvironment. It provides a wide range ofcommercial skills which equip learners withpractical, enterprise and value additioncompetences. Learners develop key skills in ICTapplications and business calculations for use in acommercial context.

It promotes self-reliance for the enhancement ofeconomic growth through the ownership of meansof production such as land, capital and exploitationof various skills related to commercial studies. Thelearning area also inculcates ethical values whichlearners will apply in conducting commercialactivities and are a pillar for Zimbabwe’s socio-economic development.

1.3 Summary of ContentThis syllabus provides a theoretical and practicalknowledge base for students in commercialactivities such as production, businessorganisation, business communication, supplychain management, finance, trade and ICTapplications.

1.4 ASSUMPTIONSIt is assumed that learners:

l have acquired basic ICT competencies such asword processing, keyboard management anddocument creation

l are constantly participating and interacting incommercial activities like buying and selling

l have access to some means of productionl desire to contribute meaningfully to the community

and nation at largel have a desire for self-reliance through participating

in business activitiesl are aware of the prevailing commercial

environment in the community and nation at large

1.5 Cross-Cutting Themes

The Commercial studies learning area will encompassthe following cross -cutting themes:

l ICTl Risk management l Financial literacy l Collaborationl Environmental issuesl Enterprising skillsl Unhu/Ubuntul Sexuality, HIV and AIDSl Human Rightsl Child protection

2.0 PRESENTATION OF THESYLLABUSThe syllabus is presented as a single documentcatering for Forms 3 and 4 learners.

3.0 AIMSThe syllabus aims to help learners to:


3


l develop an awareness, knowledge andunderstanding of the environment within whichcommercial activities take place

l acquire a broad understanding of the purposes andfunctions of commercial institutions

l develop positive attitude towards the country`snatural resources so as to conserve and use themsustainably within the school and in the community

l develop various commercial studies related skills forself-reliance and enterprise development

l acquire an in-depth understanding of the nature andimportance of commercial communication anddocumentation

l develop innovation and change managementcapabilities

4.0 SYLLABUS OBJECTIVES

By the end of this learning area, learners should be ableto:

l recall, select and explain the relevant facts and termsin the commercial world

l demonstrate principles, techniques and ideas incommercial studies

l analyse purposes and functions of commercialinstitutions

l apply information communication technology incommercial activities

l apply relevant data and information in verbal,numerical and diagrammatic form

l create sustainable business enterprisesl design innovative solutions to Zimbabwe’s

challenges in the commercial worldl distinguish between evidence and opinionl make reasoned judgments and communicate them

in an accurate and logical manner

5.1 METHODOLOGY AND TIME ALLOCATION

5.1.1 MethodologyIn this syllabus, learner- centered methods andapproaches such as the following must be used:

l Problem solvingl Researchl Project workl Case studyl Demonstrationsl Group workl Educational toursl Simulations/ Role playl Discovery Seminars Debatesl Quizl Gamesl Question and answer or Socrates’ method

5.1.2 Time AllocationIn order to cover the content adequately Form 3 and 4Commercial studies should be allocated at least 5 -Educational tour and at least 2 Seminars per year.

6.0 TOPICS

l Productionl Tradel Business organisationsl Business environmentl Business Communication o Supply chain

management o Marketingl Business Financel Enterprisel Insurance and assurance


4


FOR

M 3

FO

RM

4

C

omm

erci

al S

tudi

es a

nd e

nter

pris

es

St

ages

of p

rodu

ctio

n

Fact

ors

of p

rodu

ctio

n an

d th

eir r

ewar

ds

D

ivis

ion

of la

bour

and

Spe

cial

isat

ion

M

etho

ds o

f pro

duct

ion

Im

pact

of I

CT

on p

rodu

ctio

n

7.0 SC

OPE AN

D SEQU

ENCE

7.1 TO

PIC: 1 PRO

DUCTION

FO

RM

3

FOR

M 4

Fo

unda

tions

of T

rade

Hom

e Tr

ade

In

tern

atio

nal T

rade

Bala

nce

of P

aym

ent

7.2 TO

PIC: 2 TRA

DE


5


FO

RM

3

FOR

M 4

In

trodu

ctio

ns to

bus

ines

s un

its

Pr

ivat

e se

ctor

bus

ines

ses

Pu

blic

sec

tor o

rgan

isat

ion

Im

pact

of I

CT

on b

usin

ess

orga

nisa

tions

FOR

M 3

FO

RM

4

In

tern

al e

nviro

nmen

t

Exte

rnal

env

ironm

ent

St

akeh

olde

rs

Ec

onom

ic s

yste

ms

7.4 TO

PIC: 4 BUS

INESS EN

VIRO

NMEN

T

7.3 TO

PIC: 3 BUS

INES

S OR

GANISATION

S


6


FO

RM

3

FOR

M 4

C

omm

unic

atio

n

Im

porta

nce

of c

omm

unic

atio

n

Form

s of

com

mun

icat

ion

D

ocum

ent c

reat

ion

and

disp

lay

Post

al s

ervi

ces

Te

leco

mm

unic

atio

n se

rvic

es

Te

leco

mm

unic

atio

n se

rvic

e pr

ovid

ers

D

ocum

ent c

reat

ion

and

disp

lay

FOR

M 3

FO

RM

4

In

trodu

ctio

n to

sup

ply

chai

n m

anag

emen

t

Dem

and

fore

cast

ing

Pu

rcha

sing

Logi

stic

s

War

ehou

sing

Va

lue

chai

n

Impa

ct o

f IC

Ts o

n su

pply

cha

in m

anag

emen

t

7.6 TO

PIC: 6 SUP

PLY CH

AIN MAN

AGEM

ENT

7.5 TO

PIC: 5 BUS

INES

S CO

MMUN

ICATION


7


FOR

M 3

FO

RM

4

M

arke

ting

conc

epts

Mar

ket s

egm

enta

tion

M

arke

ting

rese

arch

M

arke

ting

mix

ICT

in m

arke

ting

FO

RM

3

FOR

M 4

So

urce

s of

fina

nce

Fi

nanc

ial s

tate

men

ts

W

orki

ng c

apita

l

Busi

ness

cal

cula

tions

in a

ccou

ntin

g

Bu

sine

ss c

alcu

latio

ns in

acc

ount

ing

Zi

mba

bwe

Stoc

k Ex

chan

ge

Sh

ares

Fore

ign

exch

ange

rate

s

Budg

ets

7.8 TO

PIC: 8 BUS

INESS FINA

NCE

7.7 TO

PIC: 7 MAR

KETING


8


FOR

M 3

FO

RM

4

En

terp

risin

g

Man

agem

ent f

unct

ions

Busi

ness

eth

ics

In

telle

ctua

l pro

perty

Bu

sine

ss p

lan

In

telle

ctua

l pro

perty

FOR

M 3

FO

RM

4

Im

porta

nce

of in

sura

nce

and

assu

ranc

e

Insu

rabl

e an

d no

n-in

sura

ble

risks

Type

s of

bus

ines

s ris

ks

C

ontra

cts

of in

sura

nce

As

sura

nce

Pol

icie

s

Impa

ct o

f IC

Ts in

insu

ranc

e an

d as

sura

nce

7.10 TOP

IC: 10 INSU

RANC

E AN

D AS

SURA

NCE

7.9 TO

PIC: 9 ENTER

PRISE


9


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S:

lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

A

ND

NO

TES

RES

OU

RC

ES

Com

mer

cial

St

udie

s an

d En

terp

rises

ex

plai

n th

e m

eani

ng o

f co

mm

erci

al s

tudi

es

ex

plai

n th

e re

latio

nshi

p be

twee

n co

mm

erci

al

stud

ies

and

ente

rpris

es

dist

ingu

ish

need

s an

d w

ants

cl

assi

fy g

oods

and

se

rvic

es

M

eani

ng o

f com

mer

cial

stu

dies

an

d en

terp

rises

Nee

ds a

nd w

ants

go

ods

and

serv

ices

D

iscu

ssin

g w

hat

com

mer

cial

stu

dies

and

en

terp

rises

Expl

aini

ng th

e re

latio

nshi

p be

twee

n co

mm

erci

al s

tudi

es a

nd

ente

rpris

es

D

iffer

entia

ting

need

s an

d w

ants

Cat

egor

izin

g g

oods

and

se

rvic

es

C

harts

Rec

omm

ende

d te

xtbo

oks

Sa

mpl

es o

f go

ods

IC

T to

ols

Pr

int m

edia

Lite

ratu

re o

n ou

r H

erita

ge

R

esou

rce

pers

on

In

dige

nisa

tion

Act

La

nd R

efor

m A

ct

8.0 CO

MPETENC

Y MATRIX

8.1 FO

RM 3 SYLLABU

S 8.1.1. PRO

DUCTION


10


Stag

es o

f pr

oduc

tion

Fact

ors

of

prod

uctio

n an

d th

eir r

ewar

ds

ou

tline

the

need

for

prod

uctio

n

ex

plai

n th

e st

ages

of

prod

uctio

n

desc

ribe

fact

ors

of

prod

uctio

n an

d th

eir

rew

ards

Th

e ne

ed fo

r pro

duct

ion

St

ages

of p

rodu

ctio

n

-

Prim

ary

Sec

onda

ry

-T

ertia

ry

Fa

ctor

s of

pro

duct

ion

and

thei

r re

war

ds

Ex

plai

ning

the

need

for

prod

uctio

n

Dis

cuss

ing

the

thre

e st

ages

of p

rodu

ctio

n

Expl

aini

ng fa

ctor

s of

pr

oduc

tion

and

thei

r re

war

ds

Visi

ting

prod

uctio

n si

tes

in th

e co

mm

unity

Div

isio

n of

labo

ur

and

Spec

ialis

atio

n

ex

plai

n di

visi

on o

f lab

our

and

spec

ialis

atio

n

an

alys

e th

e ad

vant

ages

an

d di

sadv

anta

ges

of

divi

sion

of l

abou

r and

sp

ecia

lizat

ion

D

ivis

ion

of la

bour

and

sp

ecia

lisat

ion

Adva

ntag

es a

nd d

isad

vant

ages

of

divi

sion

of l

abou

r and

sp

ecia

lizat

ion

D

iscu

ssin

g di

visi

on o

f la

bour

and

spe

cial

isat

ion

Dis

cuss

ing

the

adva

ntag

es a

nd

disa

dvan

tage

s of

div

isio

n of

labo

ur a

nd

spec

ialis

atio

n

D

emon

stra

ting

divi

sion

of

labo

ur a

nd s

peci

alis

atio

n

R

ecom

men

ded

text

boo

ks

In

form

atio

n C

omm

unic

atio

n

Tool

s

Cha

rts

Pr

int m

edia


11


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

; le

arne

rs s

houl

d be

abl

e to

;

CO

NTE

NT

AC

TIVI

TIES

R

ESO

UR

CES

Trad

e

Barte

r tra

de

ex

plai

n th

e pu

rpos

e of

tra

de

id

entif

y ch

arac

teris

tic o

f ho

me

and

fore

ign

trade

di

stin

guis

h ho

me

and

fore

ign

trade

ex

plai

n ba

rter t

rade

ex

plai

n th

e ad

vant

ages

an

d di

sadv

anta

ges

of

barte

r exc

hang

e

Pu

rpos

e of

trad

e

C

hara

cter

istic

s of

hom

e an

d fo

reig

n tra

de

Diff

eren

ces

betw

een

hom

e an

d fo

reig

n tra

de

Barte

r tra

de

D

iscu

ssin

g pu

rpos

e of

tra

de

Li

stin

g ch

arac

teris

tics

of

hom

e an

d fo

reig

n tra

de

D

iffer

entia

ting

hom

e an

d fo

reig

n tra

de

D

iscu

ssin

g ba

rter t

rade

Dis

cuss

ing

the

adva

ntag

es a

nd

disa

dvan

tage

s of

bar

ter

trade

IC

T to

ols

Ed

ucat

iona

l tou

rs

Pr

int m

edia

8.1.2 TRAD

E


12


Hom

e Tr

ade

de

scrib

e a

reta

iler

desc

ribe

func

tions

of a

re

taile

r

ex

amin

e di

ffere

nt t

ypes

of

reta

ilers

ex

plai

n ch

arac

teris

tic o

f sm

all-s

cale

reta

ilers

ex

plai

n ad

vant

ages

and

di

sadv

anta

ges

of s

mal

l-sc

ale

reta

ilers

as

sess

the

surv

ival

of

smal

l-sca

le re

taile

rs

desc

ribe

diffe

rent

type

s of

la

rge-

scal

e re

tail

outle

ts

ex

plai

n ad

vant

ages

and

di

sadv

anta

ges

of la

rge-

scal

e re

tailin

g to

the

reta

iler a

nd c

onsu

mer

de

scrib

e ch

arac

teris

tics

of d

iffer

ent t

ypes

of l

arge

-sc

ale

reta

ilers

R

etai

l tra

de

Func

tions

of a

reta

iler

Type

s of

reta

ilers

Sm

all-

scal

e re

taile

rs s

uch

as

pedd

lers

, haw

kers

, fle

a m

arke

ts, c

orne

r sho

ps a

nd

gene

ral d

eale

rs

Cha

ract

eris

tics

of s

mal

l-sca

le

reta

ilers

Ad

vant

ages

and

di

sadv

anta

ges

of s

mal

l-sca

le

reta

ilers

Su

rviv

al o

f sm

all-s

cale

reta

ilers

Ty

pes

of re

taile

rs

larg

e sc

ale

reta

ilers

suc

h as

sup

erm

arke

ts,

hype

rmar

kets

and

cha

in s

tore

s

Adva

ntag

es a

nd

disa

dvan

tage

s of

larg

e-sc

ale

reta

iling

Cha

ract

eris

tics

of la

rge

scal

e re

taile

rs s

uch

as s

uper

mar

kets

,

Ex

plai

ning

the

term

re

taile

r

Expl

aini

ng fu

nctio

ns o

f a

reta

iler

D

iscu

ssin

g ty

pes

of

reta

ilers

Dis

cuss

ing

char

acte

ristic

s of

sm

all-

scal

e re

taile

rs

Des

crib

ing

adva

ntag

es

and

disa

dvan

tage

s of

sm

all-s

cale

reta

ilers

Exam

inin

g th

e su

rviv

al o

f sm

all-s

cale

reta

ilers

Visi

ting

loca

l sm

all-s

cale

re

tail

outle

ts

Dis

cuss

ing

diffe

rent

type

s of

larg

e-sc

ale

reta

il ou

tlets

Exam

inin

g ad

vant

ages

an

d di

sadv

anta

ges

of

R

ecom

men

ded

text

boo

ks

R

esou

rce

pers

ons

IC

T to

ols

In

-sto

re b

rand

s

e-re

sour

ces

such

as:

-

ebay

-

Amaz

on

- Al

ibab

a


13


who

lesa

le T

rade

Doc

umen

ts u

sed

in

hom

e tr

ade

ex

amin

e ef

fect

s of

tren

ds

in re

taili

ng

ex

ecut

e tra

nsac

tions

on

line

desc

ribe

a w

hole

sale

r

ex

plai

n th

e fu

nctio

ns o

f w

hole

sale

rs

iden

tify

diffe

rent

type

s of

w

hole

sale

rs

expl

ain

the

chan

nels

of

dist

ribut

ion

ex

plai

n th

e re

ason

s fo

r th

e el

imin

atio

n of

a

who

lesa

ler

as

sess

how

the

who

lesa

ler h

as s

urvi

ved

elim

inat

ion

expl

ain

the

purp

ose

of

trade

and

cas

h di

scou

nts

calc

ulat

e tra

de a

nd c

ash

disc

ount

s us

ing

com

pute

r so

ftwar

es

depa

rtmen

t sto

res

and

disc

ount

sto

res

Tren

ds in

reta

iling

such

as

bar

codi

ng, e

-tailin

g, in

-sto

re b

rand

s,

shop

ping

mal

ls, e

-mal

ls, Q

R

code

s

W

hole

sale

Tra

de

Fe

atur

es o

f a w

hole

sale

r

Func

tions

of w

hole

sale

rs

Type

s of

who

lesa

lers

suc

h as

:

- Spe

cial

ist

- Tra

ditio

nal/G

ener

al

- Cas

h an

d ca

rry

El

imin

atio

n of

who

lesa

ler

Su

rviv

al o

f the

who

lesa

ler

Cha

nnel

s of

dis

tribu

tion

Elim

inat

ion

of w

hole

sale

r

larg

e-sc

ale

reta

iling

to

the

reta

iler a

nd c

onsu

mer

Ex

plai

ning

cha

ract

eris

tics

of d

iffer

ent t

ypes

of l

arge

-sc

ale

reta

ilers

An

alys

ing

effe

cts

of

trend

s in

reta

iling

R

esea

rchi

ng o

n tre

nds

in

reta

iling

Buyi

ng o

nlin

e

Expl

aini

ng th

e te

rm

who

lesa

ler

Dis

cuss

ing

func

tions

of

who

lesa

lers

Ex

plai

ning

diff

eren

t typ

es

of w

hole

sale

rs

Vi

sitin

g lo

cal w

hole

sale

rs

W

ritin

g re

port

back

s us

ing

wor

d pr

oces

sing

D

iscu

ssin

g on

cha

nnel

s of

dis

tribu

tion

R

ecom

men

ded

text

boo

ks

R

esou

rce

pers

ons

IC

T to

ols

Rec

omm

ende

d Te

xt b

ooks

C

alcu

lato

rs

C

ompu

ters

Sa

mpl

es o

f doc

umen

ts


14


iden

tify

type

s of

do

cum

ents

use

d in

hom

e tra

de

cr

eate

doc

umen

ts u

sed

in

hom

e tra

de u

sing

ICT

pack

ages

ex

plai

n th

e fu

nctio

ns a

nd

cont

ents

of d

ocum

ents

us

ed in

hom

e tra

de

Surv

ival

of t

he w

hole

sale

r

D

isco

unts

-

Trad

e di

scou

nt

- C

ash

disc

ount

C

alcu

latio

n of

trad

e an

d ca

sh

disc

ount

s

Doc

umen

ts u

sed

in h

ome

trade

su

ch a

s: q

uota

tion,

invo

ice,

pro

-fo

rma

invo

ice,

sta

tem

ent o

f ac

coun

t

Func

tions

and

con

tent

s of

do

cum

ents

use

d in

hom

e tra

de

Ex

amin

ing

the

reas

ons

for t

he e

limin

atio

n of

a

who

lesa

ler

An

alys

ing

how

the

who

lesa

ler h

as s

urvi

ved

elim

inat

ion

Dis

cuss

ing

the

purp

ose

of tr

ade

and

cash

di

scou

nts

C

ompu

ting

cash

and

tra

de d

isco

unts

usi

ng a

ny

suita

ble

com

pute

r so

ftwar

e

St

atin

g di

ffere

nt ty

pes

of

docu

men

ts u

sed

in h

ome

trade

D

esig

ning

doc

umen

ts

used

in h

ome

trade

usi

ng

ICT

pack

ages

Dis

cuss

ing

the

func

tions

an

d co

nten

ts o

f do

cum

ents

use

d in

hom

e tra

de

Col

lect

ing

sam

ples

of

docu

men

ts u

sed

in h

ome

trade


15


Busi

ness

un

its

id

entif

y ty

pes

of b

usin

ess

units

un

der p

rivat

e an

d pu

blic

sec

tors

de

scrib

e pr

ivat

e an

d pu

blic

se

ctor

s

ex

plai

n th

e ad

vant

ages

and

di

sadv

anta

ges

of th

e di

ffere

nt

form

s of

bus

ines

s un

its

as

sess

the

viab

ility

of a

ny fo

rms

of b

usin

ess

units

Ty

pes

of b

usin

ess

units

und

er

priv

ate

and

publ

ic s

ecto

rs s

uch

as s

ole

trade

r, pa

rtner

ship

, Pvt

Lt

d C

o, P

ublic

Ltd

Co,

Pub

lic

corp

orat

ions

and

Gov

ernm

ent

Dep

artm

ents

Priv

ate

and

publ

ic s

ecto

rs

Ad

vant

ages

and

dis

adva

ntag

es

of th

e di

ffere

nt fo

rms

of

busi

ness

uni

ts

Vi

abili

ty o

f diff

eren

t for

ms

of

busi

ness

uni

ts

C

lass

ifyin

g bu

sine

ss u

nits

into

pr

ivat

e an

d pu

blic

sec

tors

Tabu

latin

g th

e di

ffere

nces

bet

wee

n pr

ivat

e an

d pu

blic

sec

tors

O

utlin

ing

adva

ntag

es a

nd

disa

dvan

tage

s of

form

s of

bus

ines

s un

its

R

esea

rchi

ng o

n th

e vi

abilit

y of

any

tw

o fo

rms

of b

usin

ess

units

Rep

ortin

g on

the

viab

ility

of a

ny

form

s of

bus

ines

s un

its

Lo

cal b

usin

ess

cent

er

R

ecom

men

ded

text

bo

oks

IC

T to

ols

Fl

ow c

hart

of

busi

ness

es in

the

priv

ate

and

publ

ic

sect

ors

Ed

ucat

iona

l tou

rs

8.1.3 BU

SINE

SS ORG

ANISATIONS


16

Commercial Studies(Form 1 - 4) Syllabus8.1.4 BU

SINE

SS ENV

IRON

MEN

T

TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S

Lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

NO

TES

AN

D S

UG

GES

TED

A

CTI

VITI

ES

RES

OU

RC

ES

Busi

ness

env

ironm

ent

- In

tern

al e

nviro

nmen

t

- Ex

tern

al e

nviro

nmen

t

ex

plai

n bu

sine

ss

envi

ronm

ent

ou

tline

rea

sons

for

anal

ysin

g en

viro

nmen

t

di

scus

s ho

w th

e in

tern

al

envi

ronm

ent a

ffect

s bu

sine

ss o

pera

tions

expl

ain

how

the

exte

rnal

en

viro

nmen

t affe

ct

com

mer

cial

act

iviti

es

M

eani

ng o

f bus

ines

s en

viro

nmen

t

The

need

for a

naly

sing

bu

sine

ss e

nviro

nmen

t

Inte

rnal

env

ironm

ent s

uch

as:

-Wor

kers

-M

anag

ers

-Org

aniz

atio

nal c

ultu

re

-Fin

anci

al re

sour

ces

Ex

tern

al e

nviro

nmen

t su

ch a

s:

-Pol

itica

l -E

cono

mic

-S

ocia

l -T

echn

olog

ical

-E

colo

gica

l e

nviro

nmen

t

D

iscu

ssin

g bu

sine

ss

envi

ronm

ent

As

sess

ing

the

need

for

anal

ysin

g bu

sine

ss

envi

ronm

ent

Ex

plai

ning

how

the

inte

rnal

env

ironm

ent

affe

cts

busi

ness

op

erat

ions

Expl

aini

ng h

ow th

e ex

tern

al e

nviro

nmen

t

expl

aini

ng e

ach

exte

rnal

en

viro

nmen

tal f

acto

r

re

com

men

ded

text

boo

ks

IC

T to

ols

C

harts


17


Stak

ehol

ders

ex

plai

n th

e te

rm

stak

ehol

der

id

entif

y va

rious

st

akeh

olde

rs in

bus

ines

s

expl

ain

how

thes

e st

akeh

olde

rs in

fluen

ce

busi

ness

act

iviti

es

stak

ehol

ders

suc

h as

: cu

stom

ers

-em

ploy

ees

-man

ager

s -s

uppl

iers

-g

over

nmen

t -c

omm

unity

-b

anks

Ex

plai

ning

the

term

st

akeh

olde

r

D

escr

ibin

g va

rious

st

akeh

olde

rs

D

iscu

ssin

g ho

w

stak

ehol

ders

affe

ct

busi

ness

ope

ratio

ns

Econ

omic

sys

tem

s

expl

ain

the

econ

omic

sy

stem

s

diffe

rent

iate

free

mar

ket

econ

omy

from

the

plan

ned

econ

omy

Ec

onom

ic s

yste

ms

-free

mar

ket e

cono

my

-pla

nned

eco

nom

y -m

ixed

eco

nom

y

D

iscu

ssin

g th

e ec

onom

ic

syst

ems

D

istin

guis

hing

the

free

mar

ket a

nd th

e pl

anne

d ec

onom

ic s

yste

ms


18


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S:

lear

ner s

houl

d be

abl

e to

:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

AN

D

NO

TES

RES

OU

RC

ES

Com

mun

icat

ion

Impo

rtanc

e of

co

mm

unic

atio

n

Form

s of

com

mun

icat

ion

Doc

umen

ts c

reat

ion

and

disp

lay

de

scrib

e co

mm

unic

atio

n

di

scus

s th

e im

porta

nce

of

com

mun

icat

ion

ex

plai

n th

e va

rious

form

s of

co

mm

unic

atio

n

exec

ute

vario

us fo

rms

of

com

mun

icat

ion

crea

te b

usin

ess

docu

men

ts

usin

g an

y su

itabl

e co

mpu

ter

softw

are

M

eani

ng o

f com

mun

icat

ion

Im

porta

nce

of

com

mun

icat

ion

Form

s of

com

mun

icat

ion

such

as:

- W

ritte

n -

Verb

al

- Fo

rmal

-

Info

rmal

Doc

umen

ts u

sed

in

busi

ness

tran

sact

ions

D

iscu

ssin

g co

mm

unic

atio

n

Ex

plai

ning

the

impo

rtanc

e of

co

mm

unic

atio

n

desc

ribin

g th

e fo

rms

of

com

mun

icat

ion

Dis

cuss

ing

the

form

s of

co

mm

unic

atio

n

C

ondu

ctin

g in

terv

iew

s, m

eetin

gs

and

taki

ng m

inut

es

Typi

ng b

usin

ess

docu

men

ts

usin

g an

y su

itabl

e co

mpu

ter

softw

are

R

ecom

men

ded

text

boo

ks

IC

T to

ols

Po

st O

ffice

Busi

ness

repl

y en

velo

pes

8.1.5 BU

SINE

SS COM

MUN

ICATION


19


TO

PIC

O

BJE

CTI

VES

Lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

R

ESO

UR

CES

Purp

ose

of s

uppl

y ch

ain

man

agem

ent

ex

plai

n th

e im

porta

nce

of

supp

ly c

hain

man

agem

ent

id

entif

y up

stre

am a

nd

dow

nstre

am s

uppl

y ch

ain

activ

ities

as

sess

the

impo

rtanc

e of

ef

fect

ive

info

rmat

ion

flow

ac

ross

the

supp

ly c

hain

Im

porta

nce

of s

uppl

y ch

ain

man

agem

ent

U

pstre

am a

nd

Dow

nstre

am s

uppl

y ch

ain

activ

ities

Im

porta

nce

of e

ffect

ive

info

rmat

ion

flow

in th

e su

pply

cha

in

D

iscu

ssin

g th

e im

porta

nce

of

supp

ly c

hain

man

agem

ent

Ex

plai

ning

ups

tream

and

do

wns

tream

sup

ply

cha

in

activ

ities

Vi

sitin

g bu

sine

ss o

rgan

isat

ions

an

d re

porti

ng o

n th

e su

pply

ch

ain

activ

ities

bei

ng u

sed

in

thei

r com

mun

ity

Ev

alua

ting

role

of e

ffect

ive

info

rmat

ion

flow

in th

e su

pply

ch

ain

R

ecom

men

ded

text

book

s

IC

T to

ols

Dem

and

fore

cast

ing

ex

plai

n th

e im

porta

nce

of

dem

and

fore

cast

ing

ac

cess

the

impo

rtanc

e of

de

man

d fo

reca

stin

g

Im

porta

nce

of d

eman

d fo

reca

stin

g

D

iscu

ssin

g th

e im

porta

nce

of

dem

and

fore

cast

ing

Ev

alua

te th

e im

porta

nce

of

dem

and

fore

cast

ing

on g

iven

pr

ojec

ts

R

ecom

men

ded

text

book

s

IC

T to

ols

8.1.6 SU

PPLY CHA

IN MAN

AGEM

ENT


20


Purc

hasi

ng

ex

plai

n th

e im

porta

nce

of

purc

hasi

ng fu

nctio

n

id

entif

y st

ages

of t

he

purc

hasi

ng c

ycle

ex

plai

n th

e ro

le o

f e-

purc

hasi

ng

Im

porta

nce

of th

e pu

rcha

sing

func

tion

Pu

rcha

sing

cyc

le

e-

purc

hasi

ng

D

iscu

ssin

g im

porta

nce

of th

e pu

rcha

sing

func

tion

D

escr

ibin

g th

e st

ages

of

purc

hasi

ng c

ycle

D

iscu

ssin

g th

e ro

le o

f e-

purc

hasi

ng

C

ompl

etin

g e-

purc

hasi

ng

docu

men

ts g

ener

ated

from

the

com

pute

r

R

ecom

men

ded

text

book

s

IC

T to

ols

Bu

sine

ss d

ocum

ents

Logi

stic

s

expl

ain

the

impo

rtanc

e of

lo

gist

ics

id

entif

y di

ffere

nt m

odes

of

trans

port

ex

amin

e st

reng

ths

and

wea

knes

ses

of d

iffer

ent

mod

es o

f tra

nspo

rt

ex

plai

n fa

ctor

s go

vern

ing

choi

ce o

f mod

e of

tran

spor

t

Im

porta

nce

of lo

gist

ics

M

odes

of t

rans

port

St

reng

ths

and

wea

knes

s of

diff

eren

t mod

es o

f tra

nspo

rt

Fa

ctor

s to

con

side

r whe

n se

lect

ing

mod

e of

tra

nspo

rt

D

iscu

ssin

g th

e im

porta

nce

of

logi

stic

s

Ex

plai

ning

mod

es o

f tra

nspo

rt

D

iscu

ssin

g st

reng

ths

and

wea

knes

ses

of d

iffer

ent m

odes

of

tran

spor

t

D

iscu

ssin

g fa

ctor

s go

vern

ing

choi

ce o

f mod

e of

tran

spor

t

W

atch

ing

vide

os o

f diff

eren

t m

odes

of t

rans

port

R

ecom

men

ded

text

book

s

IC

T to

ols

War

ehou

sing

expl

ain

role

s of

war

ehou

sing

de

scrib

e di

ffere

nt ty

pes

of

war

ehou

ses

Th

e ne

ed fo

r w

areh

ousi

ng

Ty

pes

of w

areh

ouse

s

Func

tions

of

war

ehou

ses

Ex

plai

ning

impo

rtanc

e of

w

areh

ousi

ng

Ex

amin

ing

diffe

rent

type

s of

w

areh

ouse

s

R

ecom

men

ded

text

book

s

Pr

int M

edia


21


ex

plai

n fu

nctio

ns o

f diff

eren

t ty

pes

of w

areh

ouse

s

expl

ain

fact

ors

to c

onsi

der

whe

n si

ting

a w

areh

ouse

Fa

ctor

s co

nsid

ered

whe

n si

ting

a w

areh

ouse

Des

crib

ing

func

tions

of e

ach

type

of

war

ehou

se

Ex

amin

ing

fact

ors

to c

onsi

der

whe

n si

ting

a w

areh

ouse

Vi

sitin

g co

mpa

nies

or

ente

rpris

es


22


TOPI

C

OB

JEC

TIVE

S

Lear

ners

sho

uld

be

able

to:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

R

ESO

UR

CES

Mar

ketin

g co

ncep

ts

ex

plai

n di

ffere

nt

mar

ketin

g co

ncep

ts

ju

stify

the

need

for

mar

ketin

g

ev

alua

te th

e im

plic

atio

ns o

f di

ffere

nt m

arke

ting

conc

epts

to th

e bu

sine

ss

M

arke

ting

conc

epts

suc

h as

:

-Pro

duct

con

cept

-p

rodu

ctio

n co

ncep

t -s

ellin

g co

ncep

t -m

arke

ting

conc

ept

Th

e ne

ed fo

r mar

ketin

g

Im

plic

atio

n of

var

ious

mar

ketin

g co

ncep

ts to

the

mar

kete

r or

busi

ness

D

iscu

ssin

g di

ffere

nt

mar

ketin

g co

ncep

ts

Ex

plai

ning

the

need

for

mar

ketin

g

Expl

aini

ng th

e im

plic

atio

ns

of d

iffer

ent m

arke

ting

conc

epts

to th

e bu

sine

ss

R

ecom

men

ded

text

book

s

Lo

cal m

arke

t pla

ces

Mar

ket s

egm

enta

tion

ex

plai

n th

e di

ffere

nt

type

s of

mar

kets

di

scus

s th

e ad

vant

ages

and

di

sadv

anta

ges

of

Ty

pes

of m

arke

ts s

uch

as p

hysi

cal

and

virtu

al

D

escr

ibin

g ty

pes

of m

arke

ts

Ex

plai

ning

the

adva

ntag

es

and

disa

dvan

tage

s of

di

ffere

nt ty

pes

of m

arke

ts

Ex

plai

ning

feat

ures

of v

irtua

l an

d ph

ysic

al m

arke

ts.

R

ecom

men

ded

text

book

s

Lo

cal m

arke

t pla

ces

8.1.7 MAR

KETING


23


phys

ical

and

virt

ual

mar

kets

de

scrib

e fe

atur

es o

f vi

rtual

and

phy

sica

l m

arke

ts

Ad

vant

ages

and

dis

adva

ntag

es o

f ph

ysic

al a

nd v

irtua

l mar

kets

Fe

atur

es o

f phy

sica

l and

virt

ual

mar

kets

Vi

sitin

g m

arke

t pla

ces

and

mar

ket s

pace

s

R

epor

ting

on th

e fe

atur

es o

f vi

rtual

and

phy

sica

l mar

kets

Mar

ketin

g re

sear

ch

di

stin

guis

h be

twee

n m

arke

ting

rese

arch

an

d m

arke

t re

sear

ch

ex

plai

n th

e im

porta

nce

of

mar

ketin

g re

sear

ch

id

entif

y di

ffere

nt

mar

ketin

g re

sear

ch

met

hods

de

scrib

e th

e m

ain

sour

ces

of d

ata

ex

plai

n da

ta

colle

ctio

n to

ols

pr

esen

t res

earc

h da

ta u

sing

diff

eren

t m

etho

ds

M

arke

t res

earc

h vs

mar

ketin

g re

sear

ch

Th

e ne

ed fo

r mar

ketin

g re

sear

ch

M

arke

ting

rese

arch

met

hods

suc

h as

: -

Cas

e st

udy

- Su

rvey

s

Sour

ces

of d

ata

-P

rimar

y

-S

econ

dary

D

ata

colle

ctio

n to

ols/

inst

rum

ents

su

ch a

s qu

estio

nnai

re

D

ata

pres

enta

tion

met

hods

suc

h as

:

Ex

plai

ning

the

diffe

renc

es

betw

een

mar

ket r

esea

rch

and

mar

ketin

g re

sear

ch

D

iscu

ssin

g th

e im

porta

nce

of m

arke

ting

rese

arch

D

iscu

ssin

g d

iffer

ent

mar

ketin

g re

sear

ch m

etho

ds

Id

entif

ying

mai

n so

urce

s of

da

ta

D

escr

ibin

g di

ffere

nt d

ata

colle

ctio

n to

ols

An

alys

ing

rese

arch

dat

a

R

ecom

men

ded

text

boo

ks

G

raph

pap

er

So

ftwar

e pa

ckag

es

Cal

cula

tors


24


an

alys

e re

sear

ch

resu

lts

- Ba

r gra

phs

- Pi

e ch

arts

-

His

togr

ams

- Li

ne g

raph

s

Mea

sure

s of

cen

tral t

ende

ncy

-Mea

n -M

ode

-Med

ian

R

esea

rch

resu

lts a

naly

sis

D

raw

ing

grap

hs s

uch

as b

ar

grap

hs

C

alcu

latin

g st

atis

tical

dat

a us

ing

mea

n, m

ode

and

med

ian

valu

es u

sing

ICT

pack

ages

or a

vaila

ble

com

pute

r sof

twar

e In

terp

retin

g an

d re

cord

ing

on th

eir o

bser

vatio

n

An

alys

ing

rese

arch

dat

a


25


TOPI

C

OB

JEC

TIVE

S

Lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

R

ESO

UR

CES

Sour

ces

of fi

nanc

e

ex

plai

n th

e ne

ed fo

r fin

ance

ex

plai

n di

ffere

nt s

ourc

es

of fi

nanc

e

Th

e ne

ed fo

r fin

ance

Sh

ort a

nd lo

ng t

erm

sou

rces

of

finan

ce

an

alys

ing

the

need

for

finan

ce

D

iscu

ssin

g di

ffere

nt

sour

ces

of fi

nanc

e

IC

T to

ols

R

ecom

men

ded

text

book

s

Fina

ncia

l sta

tem

ents

ex

plai

n th

e im

porta

nce

of

finan

cial

sta

tem

ents

dr

aw u

p fin

anci

al

stat

emen

ts

Th

e im

porta

nce

of fi

nanc

ial

stat

emen

ts

In

com

e st

atem

ent a

nd s

tate

men

t of

fina

ncia

l pos

ition

Ex

amin

ing

the

impo

rtanc

e of

fina

ncia

l st

atem

ents

co

mpi

ling

the

finan

cial

st

atem

ents

(with

out

adju

stm

ents

)

8.1.8 BU

SINE

SS FINAN

CE


26


Wor

king

cap

ital

ex

plai

n th

e im

porta

nce

of

wor

king

cap

ital

co

mpu

te w

orki

ng c

apita

l

ex

plai

n w

ays

of m

anag

ing

wor

king

cap

ital

W

orki

ng c

apita

l

C

alcu

latio

n of

wor

king

cap

ital

W

orki

ng c

apita

l man

agem

ent

D

iscu

ssin

g th

e im

porta

nce

of w

orki

ng

capi

tal

C

alcu

latin

g w

orki

ng

capi

tal

D

iscu

ssin

g di

ffere

nt

way

s of

man

agin

g w

orki

ng c

apita

l

R

ecom

men

ded

text

book

s

Fi

nanc

ial s

tate

men

ts

C

alcu

lato

rs

M

icro

soft

Exce

l

Busi

ness

cal

cula

tions

in

finan

ce

w

ork

out f

inan

cial

ratio

s

ex

plai

n m

eani

ng o

f the

ca

lcul

ated

ratio

s

ca

lcul

ate

depr

ecia

tion

usin

g bo

th s

traig

ht li

ne

and

redu

cing

bal

ance

m

etho

ds

Pr

ofita

bilit

y ra

tios

- gr

oss

prof

it m

argi

n -

net p

rofit

mar

gin

liq

uidi

ty ra

tios

- ac

id te

st

- cu

rren

t rat

io

de

prec

iatio

n

- st

raig

ht li

ne m

etho

d -

redu

cing

bal

ance

C

alcu

latin

g fin

anci

al

ratio

s us

ing

ICT

pack

ages

D

iscu

ssin

g m

eani

ng

of c

alcu

late

d ra

tios

C

ompu

ting

depr

ecia

tion

usin

g bo

th s

traig

ht li

ne a

nd

redu

cing

bal

ance

m

etho

ds


27


TOPI

C

OB

JEC

TIVE

S

Lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

R

ESO

UR

CES

Ente

rpris

ing

id

entif

y ch

arac

teris

tics

of a

n en

terp

riser

ex

plai

n ad

vant

ages

and

di

sadv

anta

ges

of a

n en

terp

riser

as

sess

impa

ct o

f en

terp

rise

to th

e ec

onom

y

C

hara

cter

istic

s of

an

ente

rpris

er

Ad

vant

ages

and

di

sadv

anta

ges

of b

eing

an

ente

rpris

er

R

ole

of e

nter

pris

ing

to th

e ec

onom

y

St

atin

g ch

arac

teris

tics

of

an e

nter

pris

er

An

alys

ing

adva

ntag

es

and

disa

dvan

tage

s of

an

ente

rpris

er

Vi

sitin

g ne

arby

en

terp

riser

s

In

terv

iew

ing

loca

l en

terp

riser

s on

thei

r ac

tiviti

es

D

iscu

ssin

g im

porta

nce

of

ente

rpris

ing

to th

e ec

onom

y

R

ecom

men

ded

text

book

s

R

esou

rce

pers

ons

8.1.9 EN

TERP

RISE


28


M

anag

emen

t fun

ctio

ns

id

entif

y va

rious

m

anag

emen

t fun

ctio

ns

ex

plai

n va

rious

m

anag

emen

t fun

ctio

ns

expl

ain

the

impo

rtanc

e of

man

agem

ent

func

tions

M

anag

emen

t fun

ctio

ns s

uch

as p

lann

ing,

lead

ing,

or

gani

sing

, dire

ctin

g a

nd

cont

rolli

ng

M

anag

emen

t fun

ctio

ns

Impo

rtanc

e of

var

ious

m

anag

emen

t fun

ctio

ns

D

iscu

ss m

anag

emen

t fu

nctio

ns

R

esea

rchi

ng o

n ef

fect

ive

man

agem

ent s

kills

O

pera

ting/

impl

emen

ting

min

i-bus

ines

s en

terp

rises

D

escr

ibin

g im

porta

nce

of

man

agem

ent f

unct

ions

R

ecom

men

ded

text

book

s

Lo

cal p

roje

cts

R

ecom

men

ded

text

book

s

R

esou

rce

pers

ons

Busi

ness

eth

ics

id

entif

y et

hica

l co

nsid

erat

ions

in

busi

ness

ex

plai

n th

e ro

le o

f eth

ics

in b

usin

ess

and

soci

ety

de

scrib

e th

e im

porta

nce

of e

thic

s in

bus

ines

s

Bu

sine

ss e

thic

al

cons

ider

atio

ns

R

ole

of e

thic

s to

bus

ines

s an

d so

ciet

y

Im

porta

nce

of e

thic

s in

bu

sine

ss

Li

stin

g et

hica

l co

nsid

erat

ions

in

busi

ness

D

escr

ibin

g th

e ro

le o

f et

hics

to b

usin

ess

and

soci

ety

an

alys

ing

impo

rtanc

e of

et

hics

in b

usin

ess

ci

ting

unet

hica

l con

duct

in

busi

ness

ro

le p

layi

ng


29


Inte

llect

ual p

rope

rty

(IP)

id

entif

y di

ffere

nt ty

pes

of

Inte

llect

ual P

rope

rty(IP

)

ex

plai

n di

ffere

nt ty

pes

of

IP

di

scus

s th

e im

porta

nce

of p

rote

ctin

g IP

su

gges

t sol

utio

ns to

IP

infri

ngem

ents

Ty

pes

of in

telle

ctua

l pro

perty

su

ch a

s:

-Tra

dem

arks

,

-Indu

stria

l des

igns

,

-pat

ents

-cop

yrig

hts

and

-Geo

grap

hica

l Ind

icat

ions

R

easo

ns fo

r pro

tect

ion

So

lutio

ns to

IP in

fring

emen

ts

Li

stin

g di

ffere

nt ty

pes

of

IP

D

escr

ibin

g ty

pes

of IP

Ex

plai

ning

the

impo

rtanc

e of

pro

tect

ing

IP

Pr

opos

ing

solu

tions

to IP

in

fring

emen

ts

R

ecom

men

ded

text

book

s

R

esou

rce

pers

ons

M

ater

ial f

rom

AR

IPO

an

d W

IPO

suc

h as

br

ochu

res


30


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S:

lear

ner s

houl

d be

abl

e to

:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

A

ND

NO

TES

RES

OU

RC

ES

Impo

rtanc

e of

in

sura

nce

and

assu

ranc

e

di

stin

guis

h be

twee

n in

sura

nce

and

assu

ranc

e

ex

plai

n th

e im

porta

nce

of

insu

ranc

e an

d as

sura

nce

In

sura

nce

vs A

ssur

ance

Im

porta

nce

of in

sura

nce

and

assu

ranc

e

D

iffer

entia

ting

betw

een

insu

ranc

e an

d as

sura

nce

Iden

tifyi

ng i

mpo

rtanc

e o

f in

sura

nce

and

assu

ranc

e

IC

T to

ols

Sa

mpl

es o

f re

leva

nt

insu

ranc

e po

licy

docu

men

ts

Insu

rabl

e an

d no

n-in

sura

ble

risks

diffe

rent

iate

insu

rabl

e ris

ks

from

non

-insu

rabl

e ris

ks

In

sura

ble

risks

and

non

-insu

rabl

e ris

ks

D

istin

guis

hing

insu

rabl

e ris

ks fr

om n

on-in

sura

ble

risks

Type

s of

bus

ines

s ris

ks

ex

amin

e bu

sine

ss ri

sks

de

scrib

e bu

sine

ss ri

sks

Ty

pes

of b

usin

ess

risks

suc

h as

: -

Empl

oyer

s lia

bilit

y -

Publ

ic li

abili

ty

- Fi

delit

y gu

aran

tee

D

iscu

ssin

g bu

sine

ss ri

sks

Ex

plai

ning

bus

ines

s ris

ks

8.1.10 INSU

RANC

E AN

D AS

SURA

NCE


31


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S:

lear

ner s

houl

d be

abl

e to

:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

AN

D

NO

TES

RES

OU

RC

ES

Prod

uctio

n m

etho

ds

ex

plai

n pr

oduc

tion

met

hods

stat

e th

e ad

vant

ages

and

di

sadv

anta

ges

of e

ach

of th

e m

etho

ds

Pr

oduc

tion

met

hods

su

ch a

s:

- jo

b

- ba

tch

- flo

w

- Ju

st- I

n- T

ime

Ad

vant

ages

and

di

sadv

anta

ges

D

iscu

ssin

g th

e pr

oduc

tion

met

hods

Wat

chin

g vi

deos

of d

iffer

ent

prod

uctio

n m

etho

ds

R

ole

play

ing

prod

uctio

n m

etho

ds

Deb

atin

g th

e ad

vant

ages

and

di

sadv

anta

ges

of th

e pr

oduc

tion

met

hods

IC

T To

ols

R

ecom

men

ded

text

book

s

Man

ufac

turin

g co

mpa

ny

Impa

ct o

f IC

T on

pro

duct

ion

ex

plai

n im

pact

of I

CT

on

prod

uctio

n

Impa

ct o

f IC

T on

pr

oduc

tion

such

as:

-Com

pute

r Aid

ed D

esig

ns

-Com

pute

r Aid

ed

Man

ufac

turin

g

D

iscu

ssin

g th

e ch

ange

s br

ough

t by

ICT

on

prod

uctio

n

8.2 FO

RM 4 SYLLABU

S

8.2.1 PR

ODUC

TION


32


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S

Lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

NO

TES

AN

D S

UG

GES

TED

A

CTI

VITI

ES

RES

OU

RC

ES

Inte

rnat

iona

l tra

de

as

sess

the

impo

rtanc

e of

in

tern

atio

nal t

rade

to Z

imba

bwe

ex

plai

n th

e ch

alle

nges

face

d by

impo

rters

and

exp

orte

rs

de

scrib

e th

e di

ffere

nt ty

pes

of

agen

ts in

inte

rnat

iona

l tra

de

de

scrib

e th

e fu

nctio

ns o

f di

ffere

nt ty

pes

of a

gent

s

ou

tline

the

docu

men

ts u

sed

in

fore

ign

trade

Im

porta

nce

of in

tern

atio

nal t

rade

to

Zim

babw

e

Cha

lleng

es fa

ced

by im

porte

rs a

nd

expo

rters

Ag

ents

in in

tern

atio

nal t

rade

suc

h as

: -

Fact

ors

-

Brok

ers

- M

erch

ants

-

Del

cre

dere

-

Forw

ardi

ng a

gent

s

Func

tions

of d

iffer

ent t

ypes

of a

gent

s

D

ocum

ents

use

d in

fore

ign

(inte

rnat

iona

l) tra

de s

uch

as:

- In

dent

-

Expo

rt in

voic

e -

Con

sula

r inv

oice

-

Bill

of la

ding

Ex

amin

ing

the

impo

rtanc

e of

in

tern

atio

nal t

rade

to

Zim

babw

e

As

sess

ing

the

chal

leng

es fa

ced

by

impo

rters

and

exp

orte

rs

D

iscu

ssin

g th

e di

ffere

nt

type

s of

age

nts

in

inte

rnat

iona

l tra

de

Ex

plai

ning

the

func

tions

of

diff

eren

t typ

es o

f ag

ents

Expl

aini

ng th

e do

cum

ents

use

d in

fo

reig

n tra

de

R

ecom

men

ded

text

boo

ks

C

harts

Expo

rt an

d Im

port

busi

ness

es

Sa

mpl

es o

f re

leva

nt

docu

men

ts

C

alcu

lato

rs

8.2.2 TRAD

E


33


TO

PIC

LE

AR

NIN

G O

BJE

CTI

VES

Lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

NO

TES

AN

D S

UG

GES

TED

A

CTI

VITI

ES

RES

OU

RC

ES

Bala

nce

of p

aym

ent

de

scrib

e th

e fu

nctio

ns a

nd

cont

ents

of d

ocum

ents

use

d in

fo

reig

n tra

de

ex

plai

n th

e ba

lanc

e of

pa

ymen

ts

ca

lcul

ate

bala

nce

of p

aym

ents

desc

ribe

the

patte

rn o

f tra

de

ou

tline

the

term

s of

trad

e

Fu

nctio

ns a

nd c

onte

nts

of d

ocum

ents

us

ed in

fore

ign

trade

Ba

lanc

e of

pay

men

ts

Pa

ttern

of t

rade

suc

h as

trad

e ba

lanc

e, in

visi

ble

bala

nce

and

bala

nce

of p

aym

ents

Te

rms

of tr

ade

D

iscu

ssin

g th

e fu

nctio

ns

and

cont

ents

of

docu

men

ts u

sed

in

fore

ign

trade

D

escr

ibin

g th

e ba

lanc

e of

pay

men

t

Dem

onst

ratin

g ca

lcul

atio

n of

bal

ance

of

paym

ents

Exam

inin

g th

e pa

ttern

of

trade

Visi

ting

loca

l ZIM

RA

offic

es a

nd o

bser

ve it

s ac

tiviti

es

Dis

cuss

ing

term

s of

tra

de


34


TO

PIC

LE

AR

NIN

G O

BJE

CTI

VES

Le

arne

rs s

houl

d be

abl

e to

:

CO

NTE

NT

NO

TES

AN

D S

UG

GES

TED

A

CTI

VITI

ES

RES

OU

RC

ES

Publ

ic s

ecto

r or

gani

satio

ns

ou

tline

the

char

acte

ristic

s of

pub

lic s

ecto

r or

gani

satio

n

di

scus

s th

e ad

vant

ages

an

d di

sadv

anta

ges

of

publ

ic s

ecto

r or

gani

satio

ns

C

hara

cter

istic

s of

pub

lic s

ecto

r or

gani

satio

ns

Ad

vant

ages

and

sho

rtfal

ls o

f pu

blic

sec

tor o

rgan

isat

ions

E

xpla

inin

g ch

arac

teris

tics

of p

ublic

se

ctor

org

anis

atio

ns

Asse

ssin

g th

e ad

vant

ages

and

sho

rtfal

ls

of p

ublic

sec

tor

orga

nisa

tions

Visi

ting

publ

ic s

ecto

r or

gani

satio

ns a

nd

obse

rve

thei

r act

iviti

es

R

ecom

men

ded

text

boo

ks

IC

T to

ols

pu

blic

sec

tor o

rgan

isat

ions

8.2.3 BU

SINE

SS ORG

ANISATIONS


35


TO

PIC

LE

AR

NIN

G O

BJE

CTI

VES:

lear

ner s

houl

d be

abl

e to

:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

A

ND

NO

TES

RES

OU

RC

ES

Tele

com

mun

icat

ion

serv

ices

desc

ribe

var

ious

te

leco

mm

unic

atio

n se

rvic

es

expl

ain

vario

us

com

mun

icat

ion

gadg

ets

desc

ribe

the

vario

us

tele

com

mun

icat

ion

serv

ices

Te

leco

mm

unic

atio

n se

rvic

es

such

as:

-

Tele

phon

e -

Tele

x -

conf

eren

cing

-

Cel

lpho

ne

- In

tern

et

- El

ectro

nic

mai

l -

Tele

visi

on

- R

adio

te

leco

mm

unic

atio

n ga

dget

s

Ex

plai

ning

var

ious

te

leco

mm

unic

atio

ns s

ervi

ces

Sh

owca

sing

and

gro

upin

g th

e va

rious

tele

com

mun

icat

ion

gadg

ets

D

emon

stra

ting

mak

ing

calls

, se

ndin

g em

ails

D

iscu

ssin

g th

e va

rious

te

leco

mm

unic

atio

n se

rvic

es

R

ecom

men

ded

text

book

s

ICT

tool

s

Cel

lpho

nes

te

leph

ones

Tele

com

mun

icat

ion

serv

ice

prov

ider

s

de

scrib

e th

e va

rious

te

leco

mm

unic

atio

n se

rvic

e pr

ovid

ers

de

scrib

e th

e se

rvic

es

prov

ided

by

tele

com

mun

icat

ion

serv

ice

prov

ider

s

crea

te b

usin

ess

docu

men

ts u

sing

te

leco

mm

unic

atio

n se

rvic

e pr

ovid

ers

such

as:

-

Mob

ile s

ervi

ce

prov

ider

s -

Rad

io a

nd te

levi

sion

br

oadc

astin

g

Se

rvic

es p

rovi

ded

by

tele

com

mun

icat

ion

serv

ice

prov

ider

s

ex

amin

ing

the

vario

us

tele

com

mun

icat

ion

serv

ice

prov

ider

s

Com

mun

icat

ing

usin

g va

rious

tele

com

mun

icat

ion

serv

ices

Ex

plai

ning

the

serv

ices

pr

ovid

ed b

y

8.2.4 BU

SINE

SS COM

MUN

ICATION


36


Doc

umen

t

crea

tion

suita

ble

tele

com

mun

icat

ion

gadg

ets

Tele

-com

mun

icat

ions

do

cum

ents

tele

com

mun

icat

ion

serv

ice

prov

ider

s

Cre

atin

g do

cum

ents

suc

h as

te

lex

elec

troni

c m

ail


37


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S:

lear

ner s

houl

d be

abl

e to

:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

AN

D

NO

TES

RES

OU

RC

ES

Valu

e ch

ain

de

scrib

e ac

tiviti

es o

f va

lue

chai

n

ex

plai

n re

ason

s fo

r an

alys

ing

valu

e ch

ain

Va

lue

chai

n

-prim

ary

activ

ities

-sec

onda

ry/s

uppo

rt ac

tiviti

es

re

ason

s fo

r ana

lysi

ng v

alue

cha

in

Ex

plai

ning

act

iviti

es o

f val

ue

chai

n

D

iscu

ssin

g re

ason

s fo

r an

alys

ing

valu

e ch

ain

ICT

tool

s

Prin

t med

ia

Impa

ct o

f IC

Ts o

n su

pply

cha

in

man

agem

ent

de

scrib

e im

pact

of I

CTs

in

sup

ply

chai

n m

anag

emen

t

IC

Ts in

Sup

ply

chai

n m

anag

emen

t su

ch a

s: -

bar c

odes

- R

adio

freq

uenc

y id

entif

icat

ion

(RFI

D)

- e-

tolli

ng

D

iscu

ssin

g im

pact

of I

CTs

in

supp

ly c

hain

man

agem

ent

IC

T to

ols

8.2.5 SU

PPLY CHA

IN MAN

AGEM

ENT


38


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S:

lear

ner s

houl

d be

abl

e to

:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

AN

D

NO

TES

RES

OU

RC

ES

Mar

ketin

g m

ix

id

entif

y m

arke

ting

mix

va

riabl

es

desc

ribe

mar

ketin

g m

ix

varia

bles

an

alys

e im

pact

of

mar

ketin

g m

ix v

aria

bles

M

arke

ting

mix

var

iabl

es s

uch

as

prod

uct,

pric

e, p

lace

and

pro

mot

ion

Anal

ysis

of e

ach

mar

ketin

g m

ix

varia

ble

such

as

prom

otio

n:

-Adv

ertis

ing

[reas

ons,

type

s, fu

nctio

ns

of a

genc

ies,

adv

ertis

ing

tech

niqu

es,

fact

ors

to c

onsi

der w

hen

choo

sing

ad

verti

sing

med

ia, a

dver

tisin

g m

edia

] -s

ales

pro

mot

ion

-pub

lic re

latio

ns

-pub

licity

-d

irect

sel

ling

Asse

ssm

ent o

f the

Impa

ct o

f eac

h m

arke

ting

mix

var

iabl

es to

the

mar

ket

and

busi

ness

Li

stin

g m

arke

ting

mix

var

iabl

es

E

xpla

inin

g m

arke

ting

mix

va

riabl

es

D

iscu

ssin

g m

arke

ting

mix

va

riabl

es

Sugg

estin

g ap

prop

riate

pric

ing,

pr

oduc

ts, d

istri

butio

n an

d pr

omot

iona

l too

ls f

or a

giv

en

mar

ket

Cra

fting

an

adve

rtisi

ng m

odel

us

ing

ICT

pack

ages

R

ecom

men

ded

text

book

s

N

ewsp

aper

cut

tings

sh

owin

g ite

ms

such

as

pre

ss re

leas

es.

Tr

ade

jour

nals

8.2.6 MAR

KETING


39


Ad

ditio

nal

mar

ketin

g va

riabl

es

ICT

in M

arke

ting

id

entif

y m

arke

ting

mix

va

riabl

es

ex

plai

n m

arke

ting

mix

va

riabl

es

anal

yse

impa

ct o

f m

arke

ting

mix

var

iabl

es

expl

ain

the

chan

ges

brou

ght a

bout

by

ICT

in

mar

ketin

g

M

arke

ting

mix

var

iabl

es s

uch

as

phys

ical

evi

denc

e, p

roce

ss a

nd

peop

le

Anal

ysis

of e

ach

mar

ketin

g m

ix

varia

ble

As

sess

men

t of t

he Im

pact

of e

ach

mar

ketin

g m

ix v

aria

ble

to th

e m

arke

t an

d bu

sine

ss

Im

pact

of I

CT

in m

arke

ting

Ex

plai

ning

mar

ketin

g m

ix

varia

bles

Des

crib

ing

mar

ketin

g m

ix

varia

bles

Dis

cuss

ing

mar

ketin

g m

ix

varia

bles

Ass

essi

ng th

e im

pact

of I

CT

in

mar

ketin

g

R

ecom

men

ded

text

book

s

Tr

ade

jour

nals

IC

T to

ols


40


TO

PIC

LE

AR

NIN

G O

BJE

CTI

VES:

lear

ner s

houl

d be

abl

e to

:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

AN

D

NO

TES

RES

OU

RC

ES

Busi

ness

ca

lcul

atio

ns in

ac

coun

ting

ca

lcul

ate:

- si

mpl

e in

tere

st

- co

mpo

und

inte

rest

- cr

edit

and

hire

pur

chas

e in

stal

lmen

ts

Si

mpl

e in

tere

st

C

ompo

und

inte

rest

C

redi

t and

hire

pur

chas

e in

stal

lmen

ts

C

ompu

ting

sim

ple

and

com

poun

d in

tere

sts,

cre

dit a

nd

hire

pur

chas

e in

stal

lmen

ts

R

ecom

men

ded

text

book

s

IC

T to

ols

and

pack

ages

Zim

babw

e St

ock

Exch

ange

Shar

es

ex

plai

n fu

nctio

ns o

f the

st

ock

exch

ange

C

alcu

late

num

ber a

nd

valu

e of

sha

res

in

busi

ness

usi

ng IC

T pa

ckag

es

ca

lcul

ate

divi

dend

s fo

r or

dina

ry a

nd p

refe

renc

e sh

ares

Zi

mba

bwe

stoc

k ex

chan

ge

Shar

es s

uch

as:

- or

dina

ry s

hare

s -

pref

eren

ce s

hare

s

divi

dend

s

Im

porta

nce

of fo

reig

n ex

chan

ge

Ex

chan

ge ra

te c

alcu

latio

ns

Li

stin

g th

e fu

nctio

ns o

f the

sto

ck

exch

ange

Vi

sitin

g th

e Zi

mba

bwe

stoc

k ex

chan

ge

W

atch

ing

vide

os o

f fun

ctio

ns o

f th

e st

ock

exch

ange

Li

stin

g ty

pes

of s

hare

s

C

ompu

ting

num

ber a

nd v

alue

of

sha

res

in b

usin

ess

Com

putin

g di

vide

nds

for b

oth

ordi

nary

and

pre

fere

nce

shar

es

Dis

cuss

ing

the

impo

rtanc

e of

fo

reig

n ex

chan

ge

Zi

mba

bwe

stoc

k ex

chan

ge

Fo

reig

n cu

rren

cies

N

ewsp

aper

cut

tings

Ba

nks

8.2.7 BU

SINE

SS FINAN

CE


41


Fo

reig

n ex

chan

ge

rate

s

ex

plai

n th

e im

porta

nce

of

fore

ign

exch

ange

co

nver

t one

cur

renc

y to

ot

her c

urre

ncie

s

asse

ss im

pact

of

depr

ecia

tion

and

appr

ecia

tion

to b

usin

ess

D

epre

ciat

ion

and

appr

ecia

tion

of

curr

ency

C

onve

rting

one

cur

renc

y to

ot

her c

urre

ncie

s

Dis

cuss

ing

impa

ct o

f de

prec

iatio

n an

d ap

prec

iatio

n of

cur

renc

y

Budg

ets

ex

plai

n im

porta

nce

of

budg

ets

ex

plai

n di

ffere

nt

appr

oach

es to

bud

getin

g

prep

are

diffe

rent

type

s of

bu

dget

s fro

m g

iven

dat

a

expl

ain

reas

ons

that

lead

to

ove

r bud

getin

g an

d un

der b

udge

ting

as

sess

impa

ct o

f ove

r bu

dget

ing

and

unde

r bu

dget

ing

Im

porta

nce

of b

udge

ts

Ap

proa

ches

to b

udge

ting

Ty

pes

of b

udge

ts s

uch

as, s

ales

bu

dget

, pro

duct

ion

budg

et

O

ver a

nd u

nder

bud

getin

g

D

iscu

ssin

g im

porta

nce

of

budg

ets

D

iscu

ssin

g di

ffere

nt a

ppro

ache

s to

bud

getin

g

D

raw

ing

up d

iffer

ent t

ypes

of

budg

ets

di

scus

sing

reas

ons

for o

ver

budg

etin

g an

d un

der b

udge

ting

Ex

amin

ing

impa

ct o

f ove

r and

un

der b

udge

ting

on lo

cal

busi

ness

R

ecom

men

ded

text

book

s

IC

T to

ols

Bu

sine

ss jo

urna

ls

Pr

int m

edia


42


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S:

lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

AN

D

NO

TES

RES

OU

RC

ES

Busi

ness

pla

n

ex

plai

n th

e ne

ed fo

r a

busi

ness

pla

n

ex

plai

n co

nten

ts o

f a

busi

ness

pla

n

ex

plai

n co

nten

ts o

f bu

sine

ss p

an

dev

elop

a b

usin

ess

plan

Im

porta

nce

of b

usin

ess

plan

Bu

sine

ss p

lan

guid

e:

-Exe

cutiv

e su

mm

ary

-Org

anis

atio

nal b

ackg

roun

d -P

rodu

cts

mar

ket a

naly

sis

-Stra

tegy

and

impl

emen

tatio

n -M

anag

emen

t -F

inan

cial

pla

n

Con

tent

s of

bus

ines

s pl

an

Step

s to

be

cons

ider

ed w

hen

deve

lopi

ng a

bus

ines

s pl

an

D

iscu

ssin

g th

e im

porta

nce

of a

bu

sine

ss p

lan

D

iscu

ssin

g co

nten

ts o

f bus

ines

s pl

an

D

escr

ibin

g co

nten

ts o

f bu

sine

ss p

lan

D

iscu

ssin

g bu

sine

ss id

eas

C

rafti

ng a

bus

ines

s pl

an u

sing

IC

T pa

ckag

es

C

onsu

lting

reso

urce

per

sons

R

ecom

men

ded

text

book

s

Sa

mpl

e bu

sine

ss

plan

s

R

esou

rce

pers

on

Inte

llect

ual

prop

erty

desc

ribe

func

tions

of

the

Zim

babw

e P

aten

ts

Offi

ce, A

RIP

O, W

IPO

Fu

nctio

ns o

f Zim

babw

e P

aten

ts

Offi

ce, A

frica

n R

egio

nal I

ntel

lect

ual

Prop

erty

Org

anis

atio

n(AR

IPO

), W

orld

Inte

llect

ual P

rope

rty

Org

anis

atio

n(W

IPO

)

Ex

plai

ning

func

tions

of

Zim

babw

e P

aten

ts o

ffice

, AR

IPO

, WIP

O

R

ecom

men

ded

text

book

s

R

esou

rce

pers

ons

8.2.8 EN

TERP

RISE


43


Vi

sitin

g or

gani

satio

ns s

uch

as

ARIP

O a

nd Z

imba

bwe

Pate

nts

Offi

ce

M

ater

ial f

rom

AR

IPO

an

d W

IPO

suc

h as

br

ochu

res


44


TOPI

C

LEA

RN

ING

OB

JEC

TIVE

S:

lear

ners

sho

uld

be a

ble

to:

CO

NTE

NT

SUG

GES

TED

AC

TIVI

TIES

AN

D

NO

TES

RES

OU

RC

ES

Con

tract

of i

nsur

ance

d

escr

ibe

the

prin

cipl

e of

po

olin

g of

risk

s P

rinci

ple

of p

oolin

g ris

ks

Exa

min

ing

the

prin

cipl

e of

po

olin

g ris

ks

Effe

ctin

g an

insu

ranc

e po

licy

clai

m

ide

ntify

the

prin

cipl

es o

f in

sura

nce

out

line

proc

edur

e in

obt

aini

ng a

n in

sura

nce

p

olic

y d

emon

stra

te p

roce

dure

in

effe

ctin

g an

insu

ranc

e cl

aim

Prin

cipl

es o

f ins

uran

ce s

uch

as:

-Inde

mni

ty

-Insu

rabl

e in

tere

st

-Utm

ost g

ood

faith

-P

roxi

mat

e ca

use

Effe

ctin

g an

insu

ranc

e po

licy

Effe

ctin

g an

insu

ranc

e cl

aim

Exp

lain

ing

the

prin

cipl

es o

f in

sura

nce

D

escr

ibin

g pr

oced

ure

in

obta

inin

g an

insu

ranc

e po

licy

I

llust

ratin

g pr

oced

ure

in e

ffect

ing

an in

sura

nce

clai

m

Assu

ranc

e po

licie

s

lis

t the

type

s of

ass

uran

ce

polic

ies

out

line

the

bene

fits

of e

ach

type

of a

ssur

ance

pol

icy

Typ

es o

f ass

uran

ce p

olic

ies

such

as:

-E

ndow

men

t pol

icie

s -W

hole

life

-F

uner

al

-Med

ical

aid

-P

ensi

on

Ide

ntify

ing

the

type

s of

ass

uran

ce

polic

ies

Lis

ting

the

bene

fits

of e

ach

type

of

ass

uran

ce p

olic

y S

tudy

ing

pam

phle

ts o

n as

sura

nce

polic

ies

Vis

iting

ass

uran

ce c

ompa

nies

Ass

uran

ce

pam

phle

ts

IC

T to

ols

Res

ourc

e pe

rson

s

8.2.9 INSU

RANC

E AN

D AS

SURA

NCE


45


D

ocum

ents

in

Insu

ranc

e an

d As

sura

nce

lis

t doc

umen

ts u

sed

in

insu

ranc

e an

d as

sura

nce

exp

lain

func

tions

and

co

nten

ts o

f ins

uran

ce a

nd

assu

ranc

e do

cum

ents

Doc

umen

ts u

sed

in in

sura

nce

and

assu

ranc

e s

uch

as:

-Pro

spec

tus

-Pro

posa

l for

m

-Cov

er n

ote

-Pol

icy

Func

tions

and

con

tent

s of

in

sura

nce

and

assu

ranc

e do

cum

ents

Ide

ntify

ing

docu

men

ts u

sed

in

insu

ranc

e

Dis

cuss

ing

func

tions

and

co

nten

ts o

f ins

uran

ce d

ocum

ents

C

ompl

etin

g th

e pr

opos

al fo

rm

Sam

ples

of

docu

men

ts s

uch

as

prop

osal

form

s,

polic

ies

e-in

sura

nce

impa

ct o

f IC

T in

in

sura

nce

and

assu

ranc

e

des

crib

e e-

insu

ranc

e e

xpla

in h

ow IC

T ha

s im

prov

ed e

ffici

ency

in

insu

ranc

e co

mpa

nies

e-in

sura

nce

Exp

lain

ing

e-in

sura

nce


46


9.0 ASSESSMENT

9.1 ASSESSMENT OBJECTIVESLearners will be assessed on their ability to:

l explain relevant terms used in commercial studiesl demonstrate knowledge of principles, techniques and ideas in commercial studiesl analyse the business environment and its impact on commercial activitiesl interpret commercial information through numeracy and literacyl analyse significant factors to consider in managing commercial activitiesl use ICT in managing various commercial activitiesl apply enterprise knowledge and skills to solve challenges in commercial situationsl communicate commercial information in a logical and coherent mannerl design business documents using ICT applicationsl design a business planl implement viable enterprise projects

ASSESSMENT MODELCommercial Studies learning area will be assessed through continuous and summative assessment


47


9.3 SCHEME OF ASSESSMENT

The syllabus scheme of assessment is grounded on the principle of inclusivity. Arrangements,accommodations and modifications should be visible in both continuous and summativeassessment to enable learners with special needs to access assessment.

Continuous and summative assessment will be done in the theory, assignment andpractical components of the syllabus. At the beginning of the new syllabus weighting ofthe components are as follows:

Continuous Assessment 30%

Summative Assessment 70%

9.3.1 CONTINUOUS ASSESSMENT

30%

S 70%

Level Assessment Tasks Weighting

Form 3 One theory test per term

One practical test per term

One project per year

6

6

6

Form 4 One theory test per term

One practical test per term

6

6

TOTAL 30

9.3.2 SUMMATIVE ASSESSMENT

Title Duration Marks Weighting (%)

Paper 1: Structured paper

Section A: Semi Structured questions

Section B: Essays

2 hours

100

40%

Paper 2: Project

2 terms

100

30%

Total for Papers 1 and 2 200 70%


48


9.4 PAPER DESCRIPTIONS

Paper 1:

The paper consists of 2 sections which are Section A and Section B

Section A - (40 marks)

The section consists of 6 compulsory structured questions.

Section B – Essays (60 marks)

The candidate will answer 3 essay questions out of 6.

Time: 2 hours

Weighting: 40%

Paper 2:

This paper consists of a project that runs from term 1 to term 2 in Form 4

The project will have a total of 100 marks with a weight of 30%

9.5 SPECIFICATION GRID

Paper Knowledge with Understanding %

Application % Analysis % Evaluation % Total %

1 20 8 7 5 40

2 5 15 6 4 30

Total 25 23 13 9 70


commercial studies syllabus - success africa · commercial studies(form 1 - 4) syllabus 8.1.4...

Documents