common mistakes using metrics and a check list to find them
TRANSCRIPT
Common mistakes using metricsand a check list to find them
Goal Setting, Metrics, workshops, training and consultancy
These are the metrics, used around the organization designed to look great but mean little, i.e. measuring
only positive outcomes.
Vanity Metrics
Goal Setting, Metrics, workshops, training and consultancy
The measurement of metrics not linked to strategic goals or objectives.
MESSY METRICS WITHIN THE CULTURE.
Goal Setting, Metrics, workshops, training and consultancy
An emphasis on attaining an absolute number and not the trajectory and speed of improvement.
FINDING THE ABSOLUTE NUMBER
Goal Setting, Metrics, workshops, training and consultancy
Focusing mostly on past performance.
LAGGING INDICATORS BIAS
Goal Setting, Metrics, workshops, training and consultancy
Industry benchmarks are convenient and often perceived as a lower cost method to create standards
and expectations within a business.
USING ONLY BENCHMARKED METRICS
Goal Setting, Metrics, workshops, training and consultancy
NOT UNDERSTANDING BASIC STATISTICS
Goal Setting, Metrics, workshops, training and consultancy
Management do not question the trends and other contributing factors that could bring business
objectives and strategic goals faster and better.
NOT ASKING QUESTIONS
Goal Setting, Metrics, workshops, training and consultancy
Selecting inappropriate frequency and scales of measurement in metrics.
FREQUENCY/SCALE OF MEASUREMENT
Goal Setting, Metrics, workshops, training and consultancy
How are your metrics linked directly to the goals, objectives, vision and mission of your business?
How do you identify and track trends of performance and measures within your existing metrics?
What is the frequency intervals of measurement and what benefits can be made from adjusting them or their scale of measurement?
What impact will the metric have on the business this week, month, quarter, year, 36 month period?
Check List to avoid common metric mistakes:
Goal Setting, Metrics, workshops, training and consultancy
www.jamso.global
Twitter @jamsovaluesmart
”Helping Business Peform”
Contact JAMSO Now
Goal Setting, Metrics, workshops, training and consultancy