commonly known short code (cksc) · suruhanjaya komunikasi dan multimedia malaysia malaysian...

SURUHANJAYA KOMUNIKASI DAN MULTIMEDIA MALAYSIAMALAYSIAN COMMUNICATIONS AND MULTIMEDIA MALAYSIA

COMMONLY KNOWN SHORT CODE (CKSC)

NO SHORT CODE SERVICE DESCRIPTION SERVICE PROVIDER

1. 112 GSM Emergency Digi Telecommunications Sdn Bhd2. 181 VMS (Voice Mail) (Internal Usage –

Test Bed)

1. 100 Single Number Access

Telekom Malaysia Berhad

2. 101 Domestic International Assistance Service

3. 103 Directory Enquiry

4. 991 Civil Defense Service

5. 992 Police Department

6. 996 Talian Hospital

7. 994 Fire Department

8. 996 Agensi Penguatkuasaan MaritimMalaysia – Perkhidmatan Kecemasan

9. 999 General Emergency Service

Short Code Number - Updated: April 2017 1 of 21


COMMON INTERCARRIER SHORT CODE (CISC)


1. 108 International Operator AssistanceCelcom Axiata Berhad

2. 1558 Voice Over Internet Protocol

1. 13500 IDD for PrepaidDigi Telecommunications

Sdn Bhd2. 1556 Prepaid Card

3. 1557 Calling Card

1. 1051 Time Announcement


2. 1058 Primecare MSC PTT

3. 1060 National Datacom Service Centre

4. 1061 Data & Telex Fault Reporting Centre

5. 1065 Disaster Alert System

6. 1092 Telecard

7. 1099 Ring Ring Card

8. 13713 MyAlert – Kemaman Smart Community



COMMON INTERCARRIER SHORT CODE (CISC)


9. 13777 Jabatan Air Sabah


10. 1515 TMNet – PSTN

11. 1525 TMNet – ISDN

12. 15300 Customer Service Careline for Pengurusan Air Selangor Sdn Bhd

13. 15454 Electricity Customer Management Centre (TNB)

14. 15500 Hotline for AACC: Persatuan InsuransAm Malaysia (PIAM)

15. 1553 Voice Mail Deposit for 7 Digit

16. 15544 National Disaster Centre

17. 15777 Pusat Perkhidmatan Pelanggan Air Kelantan Sdn Bhd

18. 15888 MAMPU – SMS Short Code

19. 15999 Talian Nur



INDEPENDENT SHORT CODE (ISC)


1. 13131 Voice Mail: Direct Deposit Message Access Code

Altel Communications SdnBhd

2. 13331 Voice Mail: Retrieve Access Code

3. 13333 IVR: Recharge by Scratch Card

4. 13334 IVR: Recharge for 3rd Party

5. 13335 IVR: Query Prepaid Balance

6. 13336 IVR: Prepaid Balance Transfer

7. 13338 Voice Mail: Caller ID Display on Message Notification

8. 13391 Voice Mail: Divert Access Code for Busy/No Answer Calls

9. 13398 IVR: Query Sub-Account

10. 13399 IVR: Query Postpaid Credit

1. 1111 Customer Service Hotline

Celcom Axiata Berhad2. 1118 Batch Activation for Prepaid Touch Advance





3. 13100 Budget IDD Call

Celcom Axiata Berhad

4. 13120 Voicemail Retrieval

5. 13125 Careline

6. 1313 Mailbox Retrieval

7. 13143 Careline

8. 13144 Prepaid IVR Helpline – Self Service


10. 13162 Indonesian Customers Careline

11. 13200 Independent Short Code for Merchantrade and Smart Pinoy

Budget IDD

12. 1323 Mailbox Retrieval from Other Handphone

13. 1330 Batch Activation for Prepaid INTM

14. 1331 Corporate Helpdesk

15. 1332 Third Party Recharge for Prepaid INTM





16. 13322 IVR Pra-Bayar XOX


17. 1333 Online Menu for PRE

18. 13331 Customer Care for Special Premier Dealers

19. 13333 Helpline for Vehicle Tracking

20. 13338 Helpline Service for SME / SMI

21. 13362 Careline – Bahasa Benggali

22. 1338 WAP Services

23. 13380 Careline – Bahasa Tamil

24. 13388 Voice Portal

25. 13391 Careline – Bahasa Malaysia

26. 1881 CIC: Customer Premier Service

27. 1900 General Careline Number

28. 1909 Prepaid Helpline

29. 1911 Call Celcom Only and Call Me Only Services





30. 1919 Dealers Helpline


31. 1930 Prepaid IVR Helpline – Self Service

32. 1990 Prepaid CPM – Credit Balance Retrieving

33. 1999 Voicemail Retrieve 3G Video mail

1. 1335 Ring Back Tone (RBT) Service Ceres Telecom Sdn Bhd

1. 110 SMS Centre

Digi Telecommunications Sdn Bhd

2. 121 Voice Mail

3. 13100 IDD for Prepaid Smart Plan (Budget IDD Call Service)

4. 13122 IVR Broadcast

5. 13131 Digi Customer Services

6. 13333 IVR Ring Back Tone





1. 1112 WAP

Maxis Broadband Sdn Bhd

2. 1201 Large Accounts Fault

3. 1202 General Faults

4. 1205 MOC Consumer

5. 121 Voice Mail

6. 122 Access Credit Check (Hotlink)

7. 123 General Customer Service Line

8. 13100 1-Deal Budget Call

9. 1312 Customer Service Line (Prepaid Subscribers)

10. 1313 Priority Services Unit

11. 13200 Value IDD

12. 13232 Voice Portal

13. 1333 MOC Corporate

14. 13331 Indonesian Self Help Centre

15. 1919 Business Contact Centre





16. 1921 UMS Maxis Broadband Sdn Bhd

1. 123 Announcement Test





5. 13098 Credit Limit / Usage Alert

6. 13099 Credit Limit / Usage Alert

7. 13100 IP Prepaid (3rd Party Reload) – Test Number: Nortel

8. 13102 IP Prepaid (PSTN call back) – Test Number: Sonus

9. 13104 NGN IP Postpaid – Connection to Huawei

10. 13105 NGN IP Postpaid – Connection to Siemens

11. 13107 NGN Home Prepaid – Test Number:Huawei





12. 13108 Careline (Call from SNA Server)


13. 13109 NGN Home Prepaid - Test number :Siemens

14. 1311 Line Testing

15. 1312 Line Test System 2

16. 1313 Cable Verification

17. 1314 Project Stars-Re-1

18. 1315 EZNET

19. 1316 Project Stars-Re-3 (ISDN)

20. 13179 Hotline ITSSO

21. 13180 MNP Routing - Test

22. 13181 Voice / Video conferencing POC

23. 13182 New Voicemail Deposit

24. 13183 Automatic Network Identification

25. 13185 Test number for CallPOINT project

26. 13186 Test number for speech recognition CallPOINT project





27. 13188 Fixed SMS


28. 1319 Immediate Telephone Service Project

29. 13190 Translated No. for Data fault Management Service

30. 13193 Home Postpaid to Access Directory Assistance Service

31. 13200 Post paid Budget IDD

32. 13206 Ujian IOT NGN Nortel

33. 13207 Test Number IOT NGN - Sonus

34. 13208 Test Number IOT NGN - Sonus Mobile

35. 13209 NGN IOT Sonus - Siemens

36. 13210 Test number - Mass Calling Service















46. 13234 TM Tollgate System

47. 13235 CDMA Voicemail System

48. 13237 VSAT C-Band Starnet

49. 13238 VSAT C-Band Directway

50. 13239 VSAT Ku-Band Directway

51. 13301 Internal routing - Mass Calling AutoDial to PAX System



54. 13308 TM Event Services ( Event billing System) - for routing





55. 13310 Internal routing - Mass Calling (AutoDial to MCS Central Management)





















70. 13363 Internal Routing Number dari MCS kePAX (Public Audiotext)

71. 13370 Single Number Access (Interworking Test)

72. 13375 DIAS Trial Short Code

73. 13377 Maintenance Number for SNA Huawei

74. 135 CNO Support

75. 136 CNO Support

76. 137 CNO Support





77. 1390 CNO Support







83. 1399 Credit Management Helpdesk

84. 1711 VPN (On-Net to On-Net)

85. 1712 VPN (On-Net to Off-Net)

86. 1730 Translated No RRC – Internal Code

87. 1733 Service Provider Reach Call Centre

88. 1741 Internal Test for Non Operating B-Table

89. 1742 Internal Test for Non Operating Routing Case (Axe)

90. 1743 Internal Test for Non Operating A-Table (Axe)





91. 17441 Hotline Service from BSN to Police (Temporary)


92. 1745 Internal Routing for TMNetMaintenance

93. 1746 Voice Mail for 8 Digit

94. 1747 Test Number for EZNet

95. 1751 Internal Routing for MCP Equipment

96. 17550 EA Call Screening Function

97. 1756 Credit Management Unit Helpdesk

98. 1762 Voice Mail Alert

99. 1765 Internal Routing for LMG / DMF Centre (CNO KTG)



102. 1784 Internal Routing Home Prepaid





103. 1786 Internal Routing Home Prepaid


104. 1788 Internal Routing IP Prepaid

105. 1789 Internal Routing for CA AS (0154)

106. 1791 VSAT KU-Band & VSAT Directway



109. 1797 TMGO (Voice Mail)

110. 1937 Test Number for KL Tandem U4 EXCH KLT4

111. 1938 Test Number for KL Tandem U4 EXCH KLT4

112. 1942 Automatic Answering Trunk Test

113. 1943 Trunk Terminal Test Line (TTTL)

114. 1944 Trunk Monitoring Test Line (TMTL)






1. 13168 SMS Centre

Telekomunikasi Indonesia International (M) Sdn Bhd

2. 13169 Voice Mail

3. 13199 Registration

4. 13299 Content Activation

5. 13393 Activation

1. 191 MNP – Special route

TTdotCom Sdn Bhd2. 192 NGN – Special route

3. 194 Special Project with Partner

1. 13111 Customer’s Account Information

Tune Talk Sdn Bhd

2. 13121 Voice Content for OutbounfInternational Roamer

3. 13131 Application Activation

4. 13300 Tune Talk Mobile Service





1. 1310 Music Downloads

U Mobile Sdn Bhd

2. 1311 Voicemail

3. 1312 Budget IDD


5. 1318 Customer Care

6. 1319 Malay

7. 1322 Videomail

8. 1328 Balance Check / Top up FREE

9. 1329 Sports Portal

10. 1336 Games Downloads

11. 1338 Ring Back Tone

12. 1339 Home Surveillance

1. 13388 Careline Webe Digital Sdn Bhd





1. 13300 Allows Subscribers to Make IDD Calls at Lower Rates by Simply Keying In the IDD Prefix Before the Number

YTL Communications SdnBhd



CARRIER SELECTION CODE (CSC)


1. 1889 Celcom Prepaid Teleservice Celcom Axiata Berhad

1. 1882 Smart Code (EA Access) Maxis Broadband Sdn Bhd

1. 1881 Equal Access Call Screening Telekom Malaysia Berhad


commonly known short code (cksc) · suruhanjaya komunikasi dan multimedia malaysia malaysian...

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