Communicating in Groups & Teams

Outline…. Outline….

• IntroductionIntroduction• Phases of team Development(forming, storming, norming, and performing and Phases of team Development(forming, storming, norming, and performing and

mourning).mourning).• How group size affects function?How group size affects function?• Effective Team Communication in a Small GroupEffective Team Communication in a Small Group• Summary Summary

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My Objective..My Objective..• At the end of presentation student will able to :At the end of presentation student will able to :• Define groups and teams .Define groups and teams .• Explain Phases of team Development.Explain Phases of team Development.• Describe How group size affects functionDescribe How group size affects function• Explain how Effective Team Communication in a Small GroupExplain how Effective Team Communication in a Small Group

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Introduction

• The Groups involve people and sharing of ideas, so obviously, communication plays a major role in whether groups translate into successful teams or not.

• Groups• Two or more people with a common relationship.

• Teams• A small number of people who work closely together toward a

common objective and are accountable to one another.

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Phases of team Development

• Psychologist Bruce Tuckman first came up with the memorable phrase "forming, storming, norming, and performing" back in 1965. He used it to describe the path to high-performance that most teams follow. Later, he added a fifth stage that he called "adjourning" (and others often call "mourning”

1- Forming:The forming phase and is usually marked by members

being on their best behaviour.

Team members get to know one another Not too much personal information is revealed On the surface, members are polite and careful Beneath the surface, members are experiencing a

variety

Team tasks during forming:• Define roles• Clarify mission• Set goals• Establish shared vision• Begin to establish a positive team culture• Set ground rules to support the culture.

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2- Storming:The second phase is usually marked by interpersonal

conflict. This phase can be creative and productive if the team manages the conflict well. The hazard during this phase is that the conflicts can generate anger and frustration.

Team members struggle to preserve their own identities as the team identity gets stronger More questioning, challenging, surfacing of opinions On the surface, more interpersonal conflicts Beneath the surface, team members feel anger, frustration, and disillusionment with the team process

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Team tasks during storming:

• Continue to clarify roles

• Decision on and establish procedures and processes to guide the work

• Surface and resolve early conflicts

• Continue to evolve a positive culture

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3- Norming:Once the team has reached the norming phase, the members have

accept the team processes and are working to build team solidarity

On the surface, there is agreement and calm Beneath the surface, team members fear slipping back into conflict, and may suppress opposing ideas or opinions

Team tasks during norming:• Prepare for the next phase

• Reinforce positive team culture

• Recognize and celebrate progress made

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4-Performing

This phase is marked by teamwork. Members are doing the job, there is a clear and shared sense of purpose, high trust and open communication.

Beneath the surface, some team members may run out of steam, while others push to get the job done Team may overlook activities that could help them deal with frustration over changes, heavy workloads, and dysfunctional group dynamics

Team tasks during performing: Use team assessments to identify areas for team

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5-Mourning• The "Adjourning" and "Mourning" Stages main difference is

the adjournment. The "Mourning" theory leaves the group intact,whereas the "Adjourning" stage dismisses group member upon completion and offers them to new groups.

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How group size affects function

It is vital when dealing with any size or composition of group that the teacher is aware of the ways in which groups may interact.

As well as the physical environment and seating arrangements, other factors such as the size of the group influence the group dynamics.

The size of the group places limitations on the tasks and functions that it might be expected to perform.

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Effective Team Communication in a Small Group

• Effective team communication in a small group is a mix of good manners, good attention and open-mindedness. You should think before you speak and never raise your voice unnecessarily. Listen carefully to what others speak. Here are some tips about effective small group communication.

• Ask if everyone understands what the team goals are. Ask for inputs and feedback from all members.

• Listen carefully to what the other person is saying & don't interrupt until someone has finished talking.

• Give feedback on what they've said. Speak slowly and clearly & make your points in a clear, logical manner.

• Include facts and details and make sure they are all accurate. Don't ramble on. Be concise. Stick to the matter at hand.

• Make sure every member of the group gets the chance to speak.

• Be open minded. If you've come to the meeting with your mind already made up, there's little point in having a discussion.

• If you are taking a certain stand, take full responsibility for it.

• If you have an opinion, express it as such, with the reasons behind it, not as an ironclad fact.

• Don't make rash decisions or issue any statements when you’re angry. Give yourself time to cool down.

• Be polite always.

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