communication lesson plans
DESCRIPTION
TRANSCRIPT
![Page 1: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/1.jpg)
Communications
• Introduction• Language• Nonverbal Communication• Listening• Public Communication
![Page 2: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/2.jpg)
Factors in Securing Professional Employment
• 1. Oral Communication
• 2. Listening Ability
• 3. Enthusiasm• 4. Written skills• 5. Technical
Competence
• 6. Appearance• 7. Poise• 8. Work
Experience• 9. Resume• 10. Specific
Degrees Held
![Page 3: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/3.jpg)
Communication Principles
• Communication can be intentional or unintentional.
• It is impossible NOT to communicate.
• Communication is irreversible.• Communication is unrepeatable.
![Page 4: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/4.jpg)
Communication Misconceptions
• Meanings are not in words.• More communication is not always
better.• Communication will not solve all
problems.• Communication is not a natural
ability.
![Page 5: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/5.jpg)
Characteristics of Competent Communicators
• A wide range of behaviors
• Ability to choose the most appropriate behavior
• Skill at performing behaviors
• Commitment
• Perspective• Self-Monitoring
![Page 6: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/6.jpg)
Self-Monitoring
![Page 7: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/7.jpg)
Perception
• “I am not what I think I am. I am not what you think I am. I am what I think you think I am.” Bleiberg and Leubling
![Page 8: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/8.jpg)
Stereotyping
• Women are _________________.• Men are ____________________.• Hispanics are ________________.• Teenagers are _______________.• Dancers are _________________.• Politicians are ________________.• People with AIDS are __________.
![Page 9: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/9.jpg)
Cultural Differences
• Language• Nonverbal behaviors• Beliefs about talk and silence• Eye contact• Proximity
![Page 10: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/10.jpg)
Accuracy or Inaccuracy?
• We judge ourselves more charitably than others.
• We cling to first impressions.
• We assume others are similar to us.
• We are influenced by the obvious.
![Page 11: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/11.jpg)
Perception Checking to Prevent Misunderstandings
• Describe the behavior.
• Suggest possible interpretations of the behavior.
• Request clarification about how to interpret the behavior.
• “You said you really liked the job I did,
• But something in your voice made me think you may not be happy with it.
• How do you really feel about my work?”
![Page 12: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/12.jpg)
![Page 13: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/13.jpg)
Language is
• Symbolic• Subjective• Rule-governed
• Phonological Rules (sound)
• Syntactic Rules (arrangement)
• Semantic Rules (meaning)
• Pragmatic Rules (interpretation by context)
![Page 14: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/14.jpg)
Messages take on different meanings.
• “Let’s get together later.”
• “You look really pretty today.”
• What does it mean if your friend says it?
• What does it mean if your boss says it?
![Page 15: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/15.jpg)
Impact of Language
•Identity•Affiliation•Power
![Page 16: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/16.jpg)
Abuse of Language
• “Family Catches Fire Just in Time.”• “20 Year Friendship Ends at Altar.”• “We never do anything fun anymore.”• “You need to have a better attitude.”• “These (those) people need our help.”• “It’s not bad .” “It’s good.”
![Page 17: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/17.jpg)
Taking Responsibility for It
• “I’m worried when you’re late.”
• “I’m glad to see you.”
• “I’m bored in the class.”
• “It bothers me when you’re late.”
• “It’s nice to see you.”
• “It’s a boring class.”
![Page 18: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/18.jpg)
Taking Responsibility for But
• “You’re really a great person…….
• “You’ve done good work for us………
• “This paper has some good ideas…..
• BUT I think we should stop seeing each other.”
• BUT we’re going to have to let you go.”
• BUT I’m giving it a D because it’s late.”
![Page 19: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/19.jpg)
“I” vs. “You”
• “You’re always late.”
• “You need to have more discipline in your classroom.”
• “When you aren’t here by 7:30, I have to leave my duty station to cover yours.”
• “When you don’t have a tardy policy, I have a hard time dealing with your referrals.”
![Page 20: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/20.jpg)
Three Parts to the “I” Statement
• Describe the behavior: “When you don’t turn in your grades on time...
• Describe your feelings about it: “I can’t meet the deadline for data processing…
• Describe the consequences for you: “and our student report cards will be late to parents.”
![Page 21: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/21.jpg)
“We” vs. “You”
• “You need to be more organized.”
• “You shouldn’t be wasting time on that activity.”
• “You don’t have control of your classroom.”
• “We need to work on a format for your daily lesson plans.”
• “I would like to see us focus more on the SS Standards.”
• “We need to figure out how to manage your difficult students.”
![Page 22: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/22.jpg)
Three Bad Habits
• Fact/Opinion Confusion
• Fact/Inference Confusion
• Emotive Language
•I’m casual.•You’re a
little careless.
•He’s a slob.
![Page 23: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/23.jpg)
Gender and Communication
![Page 24: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/24.jpg)
Gender and Language
• Content: Women discuss relationships; men discuss events.
• Reasons: Women use conversation to nurture; men use conversation to accomplish the job at hand.
• Style: Women use questions and justifiers; men use directives and interruptions.
![Page 25: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/25.jpg)
Nonverbal Communication
• No matter what we do, we give off information about ourselves.
• Nonverbal communication makes up 60-90% of our messages.
![Page 26: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/26.jpg)
Unintentional behaviors differ from deliberate ones.
![Page 27: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/27.jpg)
Nonverbal communication is culture-bound.
![Page 28: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/28.jpg)
Nonverbal communication serves many functions.
• Repeats• Substitutes• Complements• Accents• Regulates• Contradicts
![Page 29: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/29.jpg)
Types of Nonverbal Communication
• Body orientation• Posture• Gestures• Facial expressions• Vocal tones• Touch• Physical
attractiveness
• Clothing• Proxemics• Territoriality
![Page 30: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/30.jpg)
Nonverbal communication is ambiguous.
![Page 31: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/31.jpg)
Deception
• Young people are better at uncovering lies than older people are.
• Women are more accurate than men at detecting lying; however, women are more likely to fall for the deception of intimate partners than are men.
• We are more likely to be deceived by those we know well.
![Page 32: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/32.jpg)
When our nonverbal communication contradicts our verbal communication, the nonverbal messages are more powerful.
“What you do speaks so loud that the world can’t hear what you say.”
![Page 33: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/33.jpg)
Dangerous Mistakes
• Criminals select victims on the basis of the vulnerability shown in their posture.
• A tense posture indicates lack of power.• Children, poor listeners, and people with
low intellects do not understand sarcasm.
• Touch boosts compliance.• We are more likely to obey people
dressed in a high-status manner.
![Page 34: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/34.jpg)
………continued
• Students are more responsive to teachers who reduce the distance between themselves and their classes.
• We grant people with higher status more personal “territory.”
• Low-status people must never make more important people wait.
![Page 35: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/35.jpg)
We spend more time listening than participating in any other form of communication.
![Page 36: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/36.jpg)
Elements of Listening
• Hearing• Attending• Understanding• Responding• Remembering
![Page 37: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/37.jpg)
“Everybody’s talkin’ at me - I don’t hear a word they’re sayin’ - Only the echoes of my mind.”
![Page 38: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/38.jpg)
Types of Nonlistening
• Pseudolistening• Stage-hogging• Selective listening• Insulated listening
• Defensive listening
• Ambushing• Insensitive
listening
![Page 39: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/39.jpg)
Who’s listening?
• 20% are thinking about sex.• 20% are reminiscing about
something.• 20% are paying attention, but only
12% are listening actively.• The rest are worrying,
daydreaming, thinking about lunch or religion.
![Page 40: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/40.jpg)
Devil’s Dictionary - by Ambrose Bierce
• Bore - a person who talks when you wish him to listen
• Conversation - a fair for the display of the minor mental commodities, each exhibitor being too intent upon arrangement of his own wares to observe those of his neighbor.
• Egoist - a person of low taste, more interested in himself than in me
• Heaven - a place where the wicked cease from troubling you with talk of their personal affairs, and the good listen with attention while you expound your own.
![Page 41: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/41.jpg)
Why don’t we listen?
• Message overload• Preoccupation• Rapid thought• Effort• External noise
• Hearing problems• Faulty
assumptions• Lack of apparent
advantages• Lack of training
![Page 42: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/42.jpg)
How can we listen better?
• Talk less.• Get rid of
distractions.• Don’t judge
prematurely.• Look for key
ideas.
• Ask questions.• Paraphrase.
![Page 43: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/43.jpg)
Public Presentations
•Content (what you say)•Delivery (how you say it)•Media (what they say you
said)
![Page 44: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/44.jpg)
Before you begin, you should know…….
• Your purpose• Your audience• Your subject• Your objective (in 25 words or less)• Three major points• How much time you have to speak• How the program is arranged
![Page 45: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/45.jpg)
What should be written?
• Objective• Main points in
outline form• Opening• Closing
• Do not write out your entire speech.
• Do not read your speech.
• Use notes if necessary.
• Practice!!!!!!!
![Page 46: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/46.jpg)
Effective Delivery
• Use simple words • Don’t use lots of
numbers• Maintain eye contact• Don’t memorize• Gesture and move
naturally• Channel nervous
energy into enthusiasm
![Page 47: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/47.jpg)
Dealing with the Media
• Know who you’re dealing with.
• Ask for time if you need it.
• Don’t say anything you don’t want to see in print.
• If you don’t know the answer, say so.
![Page 48: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/48.jpg)
Transition Techniques
• Step I: Take the question, let the questioner finish, and do not interrupt.
• Step II: Use a transition phrase to revert to your own agenda:– “Our main concern is…”– “Our top priority is…”– What we are focused on is…”
Close the interview.
![Page 49: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/49.jpg)
Use transitions to
• Avoid giving personal opinions.• Avoid hypothetical statements.• Avoid interpreting facts beyond
your area of expertise.• Avoid leading questions that
detract from your public record or the integrity of your message.
![Page 50: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/50.jpg)
Other Good Advice
• Don’t do interviews in your private office.
• Treat phone interviews just like formal interviews.
• Tape your interview if the situation is controversial.
![Page 51: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/51.jpg)
Never……………..
• Say “no comment.”• Provide inaccurate
information.• Speak “off the
record.”• Volunteer
unnecessary information.
![Page 52: communication lesson plans](https://reader033.vdocuments.net/reader033/viewer/2022061206/54837fc9b4af9fc5678b4585/html5/thumbnails/52.jpg)
Always………..
•Be brief.•Be confident.
•Be positive.