communication & making your itam strategy stick workshop: barbara scott, presence management...

The ITAM Review US Conference 2016 The ITAM Review US Conference 2016

The ITAM Review US Conference 2016

Communication & Making Your ITAM Strategy Stick

Barbara A. Scott Continuous Improvement Expert


What business processes support ITAM?

Planning Procurement Management Support Disposition

CO

NTR

AC

TS

IMA

C

Change C

ontrol

Incident / D

epot Break-Fix

Refresh

Data Erasure

Retire

Rem

arketing / Lease R

eturn

Leasing

Maintenance

Purchase

Receiving

Asset M

odel M

anagement

Inventory

Monitoring &

D

ata Reconciliation

(Re)D

eploy

HARDWARE PORTFOLIO MANAGEMENT SOFTWARE PORTFOLIO MANAGEMENT

TOTAL COST OF OWNERSHIP

ITAM - Asset Lifecycle Governance and Process Control

AUTO-DISCOVERY

TECHNOLOGY STANDARDS / ROADMAP ORGANIZATIONAL POLICIES


The people and data that support ITAM Success

Contracts

IMAC Change Control

Incident / Depot Break-Fix

Refresh

Data Erasure

Retire

Remarketing / Lease Return Leasing

Maintenance

Purchase

Receiving

Asset Model Management

Inventory

Monitoring & Data Reconciliation

(Re)Deploy

Human Resources Data

Location / Facilities Data


ITAM Managers Lead Change

Who wants change?

Who wants TO change?

Who wants to Lead change?


8. Make it s<ck

7. Build on the change

6. Create quick wins

5. Empower ac<on

4. Communicate the vision

3. Create a vision for change

2. Form a powerful Coali<on

1. Create a sense of urgency

Crea<ng a climate for change

Engaging & enabling the organiza<on

Implemen<ng & sustaining for change

Dr. John Ko*er Book: “Our Iceberg is Mel/ng” An outcome of 30 years of research. KoQer is a New York Times best-‐selling author, award winning business and management thought leader, business entrepreneur, inspira<onal speaker and Harvard Professor.

8-‐Step Process to Leading Change


Questions?



Thank You

communication & making your itam strategy stick workshop: barbara scott, presence management...

Technology