communication mcq

7/30/2019 Communication MCQ

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UNIT 6


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____________ is very effective at delivering

messages to target audiences as it allows for

explanation in a way that most other media

cannot.

a) Digital

b) Print

c) Broadcast

d) Outdoor


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External written communication media may be:

1. letters reports telegrams cablegrams2. mailgrams faxes telexes postcards contracts

3. ads brochures catalogs news releases etc.

4. All of the above


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The oral communication brings back immediate

feedback.

1. true

2. false


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Universal nonverbal communication is

behaviour that is common to humankind.

1. true

2. false


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Nonverbal communication consists of that part

of a message that is encoded in words.

1. true

2. false


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Organizational decision are made at top level

and then flow down to the people who carry

them is called Downward Flow.

1. true

2. false


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The nonverbal part of the message tends to be

less conscious and often reveals the senders

feelings.

1. True

2. False


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Before writing a message, which of the followingsteps are necessary for effective communication?

1. Define the purpose of the message.2. Analyze your audience readers or listeners,

outline organize your message.

3. Choose the ideas to include, collect all the factsto back up these ideas.

4. All of the above


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In order to understand verbal and nonverbal

communication which of the following things

should we do?

1. Accept cultural differences

2. Studying your own culture

3. Learn about other cultures

4. All of the above


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It refers to the behavioral characteristic, typical of agroup, it can be defined as all the ways of life includingarts, beliefs and institutions of a population that arepassed down from generation to generation.

Match this statement with one of the following concepts:

1. Culture

2. Communication3. Social lag

4. Norms


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When the company thinks your audience will be

interested in what you have to say or willing to

cooperate, it usually opts for:

1. Indirect approach

2. Direct approach

3. Neutral approach

4. Modern approach


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In which communication expressions are not

encoded in words?

1. Non-verbal

2. Verbal

3. Written4. Verbal and written


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What does not need to be considered while

deciding the media tool to be used.

1. Time

2. Cost

3. Availability4. Popularity


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Communication needs to be understood along

with _________limitations of media tools.

1. Objective

2. Technical

3. Subjective4. Prospective


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_________ is the most used media for distance

communication.

1. Telephone

2. Fax

3. E-mail4. Sms


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A telephone system comprises of exchange,

instruments & cables.

1. True

2. False


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In a telephone, there is very high maintenance

at the users end.

1. True

2. False


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One drawback of telephone at work is that there

is no control over quality of communication

since it is used in a highly ______ way.

1. Subjective

2. Objective

3. Negative

4. Personalized


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The biggest advantage of telephone is that the

communication is ____& without ______.

1. Quick, noise

2. Indirect, intermediaries

3. Direct, intermediaries4. None of the above


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What type of software would a writer use to

produce a slide show for a meeting ?

1. Database application

2. Presentational application

3. Spreadsheet application

4. Personal information application


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Although spell-checks are useful for identifying

misspelled words, they cannot distinguish:

1. words that are spelled correctly but used

incorrectly.

2. troublesome words that are misspelled.

3. homonyms that are misspelled.

4. synonyms that are misspelled.


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E-mails are effective when used to:

1. send long, complex information.2. avoid confrontation.

3. exchange ideas.

4. discuss sensitive issues.


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Which of the following is NOT a common

element of e-mails?

1. Subject line

2. Brief paragraph or paragraphs

3. Complimentary closing

4. Name of sender


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_______allows several people to use software at

the same time to create documents, keep

track of projects.

1. Software

2. Groupware

3. E-mail

4. Network


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A person should follow which one of the

following characteristics while writing an

email?

1. Concise, clear and polite

2. Verbose, rude and harsh

3. Impolite and having negative tone

4. Moderate


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Communication is the process by which

individuals share:

Coordinate activities, and make decisions

Body movements

Techniques Skills


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Artifact objects are used in which type ofmessages?

1. verbal

2. Non-verbal

3. Written

4. Oral and written


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The transactional nature of nonverbal

communication is indicated by the fact that

1. control is the biggest factor.

2. feedback is restricted to one channel: sound.

3. participation is continuous and simultaneous.4. noise is a more powerful inhibitor than in

verbal communication.


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When a college instructor pauses during a lectureand looks at students who are talking in order tocommunicate that they should be quiet, whatfunction is being fulfilled by the nonverbal

message?

1. accenting

2. complementing

3. substituting

4. contradicting


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Which of the following is NOT a characteristic of

nonverbal communication?

1. It remains unaffected by its setting.

2. It often operates at a subconscious level.

3. It reveals feelings and attitudes.4. It may conflict with verbal messages.


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In a mixed message, the nonverbal communication isusually more reliable than the verbal message because

1. verbal messages are more likely to show yourfeelings.

2. the cultural setting has a greater impact on nonverbalcommunications.

3. it is much harder to control and manipulate nonverbalcommunications.

4. of all of the above reasons.


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Compared to all other types of adornment, clothinggives the largest number of cues about a wearer.Which of the following areas is NOT likely to bejudged, based on clothing?

1. intelligence

2. educational level

3. level of success

4. moral character


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Which of the following is NOT on the list of

factors involved in being attracted to others?

1. inclusion

2. Proximity

3. perceived gain4. differences


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communication mcq

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