communication scenario
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TRANSCRIPT
![Page 1: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/1.jpg)
Hi I am Bonnie, I have just been
promoted to line manager.
Hi I am Mike, Bonnie’s Chief
Operations Officer
Hi am Jeremy, I work on a team with
Bonnie and Ashley.
Hi I am Ashley ! I work on a team
with Bonnie and Jeremy.
![Page 2: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/2.jpg)
Bonnie is one o f Chat Communications
Superstars. She has won several awards for telecommunication
software development.
![Page 3: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/3.jpg)
Bonnie also has a BS in Information Technology.
She holds several certificates in software
programing and is really exceptional in her field.
![Page 4: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/4.jpg)
Bonnie ‘ skills , knowledge and abilities are the main
reasons she was promoted to line manager.
![Page 5: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/5.jpg)
Bonnie reports to Mike Chat Communication’s
Chief Operations Officer
![Page 6: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/6.jpg)
There is no denying that Bonnie has had a
positive impact at Chat Communication
but Bonnie is not fitting in to well.
![Page 7: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/7.jpg)
Bonnie is a poor communicator and is
alienation many of her peers and employee's.
Ashley I can't
believe Bonnie
talk to me that way!
I know that email
a got didn't make much sense either.
![Page 8: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/8.jpg)
She is aloft and distant and her way of
motivating performance is t
simply dictate what will be done and
expect compliance with her orders..
![Page 9: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/9.jpg)
She has good ideas but has little ability to present them well or to work as part of a
team.
![Page 10: Communication scenario](https://reader034.vdocuments.net/reader034/viewer/2022051312/547af8b8b4af9f364e8b45ad/html5/thumbnails/10.jpg)
Mike is concerned about Bonnie,
despite her obvious talents.