communication skills game

Principles of EffectiveCommunication Game

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Multiple ChoiceQuestions

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Question 1 Why do people modulate their voices when speaking in a language that isn’t the first of another person, such as is common in people with cultural differences?

If you went to Spain and spoke to a local in English, but with a Spanish accent.Hint

a) Because you would like the person receiving the communication to reply with a modulated voice matching that of your first language

c) Because it’s funny d) In the hope that the other person will reply in their first language

b) To help them interpret it differently and better understand because of the cultural difference

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Question 1 Why do people modulate their voices when speaking in a language that isn’t the first of another person, such as is common in people with cultural differences?

If you went to Spain and spoke to a local in English, but with a Spanish accent.Hint

a) Because you would like the person receiving the communication to reply with a modulated voice matching that of your first language

c) Because it’s funny d) In the hope that the other person will reply in their first language

b) To help them interpret it differently and better understand because of the cultural difference

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Question 2

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In verbal communication, why is using emotions in your voice important?

Complaining about a late bus and sounding angry.

c) So the recipient understands the situation more clearly and how you feel about it

a) To show that you have no emotional control

b) To convince other people to feel the same way as you do

d) Because it shows you can understand a situation

Question 2

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In verbal communication, why is using emotions in your voice important?

Complaining about a late bus and sounding angry.

c) So the recipient understands the situation more clearly and how you feel about it

a) To show that you have no emotional control

b) To convince other people to feel the same way as you do

d) Because it shows you can understand a situation

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Hint

Question 3 In Instant Messages and E-mails, some people choose to use “emoticons”. Why is this?

Smileys such as: :/ :P ;)

a) To indicate the location of a file

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b) Because they accidently hit a wrong key

c) To give the communication in a serious and formal manner

d) So the recipient understands the emotion and intent of the communication informally

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Question 3 In Instant Messages and E-mails, some people choose to use “emoticons”. Why is this?

Smileys such as: :/ :P ;)

a) To indicate the location of a file

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b) Because they accidently hit a wrong key

c) To give the communication in a serious and formal manner

d) So the recipient understands the emotion and intent of the communication informally

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Question 4

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What is a good type of body language to use when engaging an audience?

How would you keep people interested in what you’re saying?

a) Hand gestures b) Pointing at people

c)c) Laughing all the time d) Looking at the ceiling or the floor

Question 4

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What is a good type of body language to use when engaging an audience?

How would you keep people interested in what you’re saying?

a) Hand gestures b) Pointing at people

c)c) Laughing all the time d) Looking at the ceiling or the floor

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Question 5

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Which is the best way of using IT to aid communications?

What is the most effective way of you use a computer to talk to someone?

a) Voice over IP b) Plugging the computers together

c)c) Writing a document and sending it as an e-mail attachment

d) Shouting at it

Question 5

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Which is the best way of using IT to aid communications?

What is the most effective way of you use a computer to talk to someone?

a) Voice over IP b) Plugging the computers together

c)c) Writing a document and sending it as an e-mail attachment

d) Shouting at it

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True or FalseQuestions


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Question 6

Hint

E-mail can be used to send documents as attachments.

Sending a Word document as a file instead of text in the e-mail itself.

True False

Is the above statement true or false?

Question 6

Hint

E-mail can be used to send documents as attachments.

Sending a Word document as a file instead of text in the e-mail itself.

True

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False


Question 7

Hint

Multiple pauses and stutters will not captivate the audience as effectively.

Stutters could be pauses or gap fillers such as “erm” which is regularly used.


True False

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Question 7

Hint

Multiple pauses and stutters will not captivate the audience as effectively.

Stutters could be pauses or gap fillers such as “erm” which is regularly used.


True False

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Question 8

Hint

Communication through written text gives the recipient more of the feeling and emotion intended than voice over IP.

The recipient can understand whether the communication is good or bad/happy or sad. (for example)

True False

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Question 8

Hint

Communication through written text gives the recipient more of the feeling and emotion intended than voice over IP.

The recipient can understand whether the communication is good or bad/happy or sad. (for example)

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True


False

Question 9

Hint

Communication is important when working in a team because everyone involved needs to be aware of what's going on to achieve the common goal.

Everyone in the team needs to be kept up to date.


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True False

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Question 9

Hint

Communication is important when working in a team because everyone involved needs to be aware of what's going on to achieve the common goal.

Everyone in the team needs to be kept up to date.


True False


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Question 10

Hint

You need to communicate with someone on the other side of the world. It is not possible to talk to them face to face. How do you talk to them and get as much feeling and emotion in the communication as possible?

No hint for this question!

a) E-mail

b) Instant Messaging

c) Telephoning

d) Shouting

e) Video Calling

f) Voice over IP

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Question 10

Hint

You need to contact someone on the other side of the world. It is not possible to communicate with them face to face. How do you talk to them and get as much feeling and emotion in the communication as possible?

No hint for this question!

a) E-mail

b) Instant Messaging

c) Telephoning

d) Shouting

e) Video Calling

f) Voice over IP

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Hi!

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communication skills game

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verbal communication

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