communication skills learning
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Clinical Communication skillslearning
Sylvia MS / MEU FKUnjani
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Learning objectives:learning aspect of communication skills in
medicinecommunication skills curriculum in FK Unjani
specic strategies of learning communication inmedicine
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!ecognition of communicationskills in med: 1995"L#ME$ Med Sc%ool in US
&''( : )ort% *merica Med Sc%ool
+,,, : #an Med
-ndonesia 2006SK.- : *reaKompetensi "diperbarui +,&+$
Communication skills inmedicine
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Communication skills inmedicine
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Pondasi dan Pilar Kompetensi (SKDI, 2012)
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enyusunan kurikulum
Kurikulum Keterampilan Komunikasi
Pola Kurikulum Spiral
C
S
Tahun IV
Tahun III
Tahun II
Tahun I
does
shows
Knows how
Knows
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Dokter Pasien
Komunikasi efektif
Kompetensi komunikasi
Kurikulum Keterampilan
Komunikasi
Penirim(encoding)
Penerima(decoding)Komunikasi
Pendidikan
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Tahun Semester !an"il Semester !enap
I Tahap 1 Tahap 2A
Generic Education Landasan ilmu kedokteran
Area 1 2 3 4 1 2 3 4 5
II Tahap 2B Tahap 2B
Sistem Terinterasi Sistem Terinterasi
Area 1 2 3 4 5 ! " 1 2 3 4 5 ! "
III Tahap 2# Tahap 2#
Sistem Terinterasi Sistem Terinterasi
Area 1 2 3 4 5 ! " 1 2 3 4
IV Tahap 2# Tahap $
Sistem Terinterasi #otasi $linik
Area 1 2 3 4 5 ! " 1 2 3 4
V Tahap $ Tahap $
#otasi $linik #otasi $linik
Area 1 2 3 4 5 ! " 1 2 3 4
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enerapan kurikulumketerampilan komunikasi secarabertahap sesuai fase
pendidikan0 "Laidla12 +,,+3 Kurt4 et al02 +,,5$ Metode pengajaran: kulia%3
observasi3 demostrasi3 praktik3
lati%an berulang3 role play0 "Kurt4et al.,20053 6ulsman2&'''$
Metode penilaian: ujian tulis2evaluasi diri2 7S#E2 persepsi
pasien0 7S#E lebi% banyak
Kurikulum keterampilankomunikasi
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Learning *spect of #ommunicationSkills
does
shows
Knows how, wh% and
when
Knows
Knowlede of &asi' 'ommuni'ation%
communication models& non 'er(al
comm& direct and indirect ms& etc
Knowlede of spe'ifi' 'ommuni'ation
skills in medical settin) deal *ith patient)
+amilies) and health pro+esionals,
Interation of knowlede, skills and
attitude in simulation of 'lini'al settin
Interation of knowlede, skills and
attitude in real of 'lini'al settin
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Kno1ledge of communicationskills )eed a conceptual frame1ork : e0g0
SE*9UE frame1ork ofcommunication skills
.idactic approac%
!eading2 discussion
Learning straegies of commskills
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.emonstration of communicationskills 7bserved intervie1s live or
videotaped .iscuss 1%at 1ent 1ell2 areas t%at
need to be improved
ractice specic skills !ole play 1it% peers
atient Simulation
Learning straegies of commskills
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7bservation2 Feedback and Self*ssessment Learner observed ot%er2 give
feedback Learner observed ot%er2 performs
self assessment
!epeat practice 1it% feedbackand self reection )eed repeat practice to improve
communication ability
Learning straegies of commskills
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!ole;model of communicationskills )eed respected role models
#ontinuing development ofcomple< skills integrated 1it%curriculum
)ot only at t%e beginning S%ould involed 1it% ongoing
curriculum
Learning strategies of commskills
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*ssessment of #ommunicationSkills
does
shows
Knows how, wh% and
when
Knows
Knowlede of &asi' 'ommuni'ation%
-C.) essa/,
Knowlede of spe'ifi' 'ommuni'ation
-C.) essa/) 0SE
Interation of knowlede, skills and
attitude in simulation of 'lini'alsettin S*+
Interation of knowlede, skills and
attitude in real of 'lini'al settin
workpla'e o&seration
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#onto% : 7S#E
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=E!-M* K*S-6