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Community – Clinical Linkages: A Rural Health Sustainability Story Presenter: Lisa Packard, MS QI Consultant & CDSME T-Trainer March 27, 2018

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Page 1: Community –Clinical Linkages - University of Washingtondepts.washington.edu/uwconf/nwrhc2018/B1.1_Lisa... · Community –Clinical Linkages: A Rural Health Sustainability Story

Community – Clinical Linkages:A Rural Health Sustainability Story

Presenter: Lisa Packard, MSQI Consultant & CDSME T-Trainer

March 27, 2018

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Qualis Health • A leading national population health

management organization• The Medicare Quality Innovation Network - Quality

Improvement Organization (QIN-QIO) for Idaho and Washington

The QIO Program • One of the largest federal programs dedicated to

improving health quality at the local level

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Washington’s Sustainability Story

Diabetes prevalence in underserved populations

Diabetes Self‐Management Program (DSMP) workshops 

Community Participatory Approach

Multi‐sector/cross‐sector and public‐private partnerships

Implementationto Sustainability

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Framework for Discussion

The Data

The Theory

The Practice

“The Ability to be maintained at a certain rate or level”: Sustainability

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The Data

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The Data: Prevalence

15.7 16.018.1

19.0 19.5 19.7 19.9 20.0 20.6 21.3 22.0 22.1 22.7 23.325.3

26.9

0.0

5.0

10.0

15.0

20.0

25.0

30.0

State Rate (20.51%)

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Washington Beneficiaries:15 miles from DSME sites

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Prevalence among Dual Eligibles

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Disparities in Diabetes Care

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The Theory

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Reducing Health Disparities

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The Practice

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Adult Learning – Basis for Self-Management Education

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SMRC’s Diabetes Self-Management Program

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SMRC’s Diabetes Self-Management Program

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Adult Learning Principles

Brainstorming Guidelines• Anyone can share• No commenting during the brainstorm• No questions until after• Clarification waits until after

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Brainstorm

What is another name for a boss?

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The Triple Aim Framework

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Value of CDSME Workshops• For communities

• Patient-centered• Engagement

activities• Peer-group support• Confidence

building

• For clinics• Improved health outcomes• Improved quality

performance outcomes• Patient attraction and

retention

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Value of CDSME Workshops

Estimated cost savings

$714 per person savings emergency room visits and hospital utilization*

- $350 CDSME estimated program costs

$364 per person net savings

Ahn S, Basu R, Smith ML, Jiang L, Lorig K, Whitelaw N, Ory MG: The Impact of Chronic Disease Self-Management Programs: Healthcare Savings through a Community Based Intervention. BMC Public Health, 2013, 13 (1):1141

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Sustainability Innovations & TrendsMedicare and Medicaid billing

Payment reform quality measures• Diabetes: DSMP• Chronic Disease: CDSMP

Insurance carrier billing

State • Regional opportunities

Federal• Significant investment• “Experienced, licensed organizations exist throughout the country—

partner with them!”

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Community-Based Approach

Affordable HousingSenior 

Apartments

LibrariesCommunity Colleges

Senior CentersLions ClubChurches

Faith‐Based OrganizationsVolunteer 

Organizations

HospitalsFirst Responders 

ClinicsDistrict Health DepartmentsPharmacies

Area Agencies on AgingTribal 

GovernmentsState 

Departments of Health

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Implementation Sustainability

Technical Assistance

for Developing

Program budget

Job descriptions

Project management

planning

Marketing materials

Lay leader training

& In-Service

Networking with greater

CDSME community

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Learning CDSME Communities and Intentional Partnering

Program quality

Program efficiency

Program coordination

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Regional Approaches

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Leader Trainings

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Sample Workshop Flyer

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Workshop Materials

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Qualis Health’s EDC Program

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Current Sustainability WorkRegional

Approaches

Sustainability Conferences

Train-the-Trainers

Nuts & Bolts from Soup to

Nuts

Coopetition

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Thanks and Appreciation

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Q & A

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Contact Information for Co-authors

Lisa Packard, MSQI Consultant

CDSME [email protected]

(206) 288-2565

Jamie Hunter-MitchellHealth Promotion Consultant

CDSME Master [email protected]

206-288-2351

For more information: http://medicare.qualishealth.org/projects/everyone-with-

diabetes-counts

This material was prepared by Qualis Health, the Medicare Quality Innovation Network - Quality Improvement Organization (QIN-QIO) for Idaho and Washington, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. WA-EDC-QH-3399-03-18.