community development report
DESCRIPTION
ÂTRANSCRIPT
An Update of Activities
COMMUNITY
DEVELOPMENT/I.T.
DEPARTMENT
Semi-
Annual
Report to
Town
Council
September 2, 2014
COMMUNITY DEVELOPMENT/IT
Advance
Planning
Current Planning
Environmental &
Design Review
Historic
Preservation
Code
Enforcement
Mobility Public
Facilities
Resources &
Hazards
Planning & Code
Enforcement
Transportation Econ. Dev. &
Special Events
Information
Technology
Signals, Signs &
Striping
Parking
Management
Traffic Calming
Traffic Safety &
Education
Regional
Advocacy
Promotion of
Danville as a
destination
Business
promotion,
retention, and
expansion
Promoting
community
through special
events
Management of
technology
infrastructure
Management of
Town’s online
presence
Sustainability
Implementation
Preserve the fundamental qualities that make
Danville an exceptional place today … ( Da nv i l l e 2 0 30 G en er a l P la n )
PLANNING
Advance Planning
Develop & Update of Guiding Documents
Current Planning
Development & Environmental Review
Code Enforcement
CURRENT PLANNING
Permit Type 2012/13 2013/14 Change Notable %
Change
Variances 17 16 -1 ----
Tree Removal 35 33 -2 ----
Sign Permit 24 31 +7 +29%
Land Use Permit 43 62 +19 +44%
Development Plan 24 40 +16 +67%
Minor Subdivision 3 3 ---- ----
Major Subdivision 2 2 ---- ----
Planned Unit Development 1 1 ---- ----
General Plan Amendment 1 0 -1
Zoning Text Amendment 1 1 ---- ----
Total Applications: 151 189 +38 +25%
CODE ENFORCEMENT
Ensuring Maintenance of Community Quality Complaint -dr iven, resolut ion -oriented, with emphasis on health and safety
Fiscal Year 2013-14:
232 Cases Opened, 220 Closed (95% closure rate)
Survey Responses:
Employee Effectiveness (95% rated “Superior” or “Good”)
Time to Respond (84% rated “Superior” or “Good”)
Employee Courtesy (100% rated “Superior” or “Good”)
Expectations Met (83% rated “Superior” or “Good”)
TRANSPORTATION
1. Roadway Network Maintenance
Signals and warning devices
Signs & striping
2. Traffic Calming
3. Traffic Safety Education
4. Roadway Improvements
5. Regional Advocacy
Roadway maintenance funding
Regional improvements (I-680)
Regional representation (CCTA, TVTC,
and TRAFFIX)
TRANSPORTATION
Maintenance of Traffic Devices Requi res approximately 1 ,600 contract ser v ice hours
annual ly (exc lusive of Town staf f t ime)to maintain :
54 Traffic Signals
12 Lighted Crosswalks & RRFBs
4 Overhead Flashers
8 Radar Speed Signs
TRANSPORTATION
I-680 Auxiliary Lanes – New Pavement and Decorative Retaining Wall
TRANSPORTATION
2014-15 School Year
• 1,571 passes sold to date (valley-wide total)
• Serving 1,027 riders in Danville at two high schools, one middle
school, and two elementary schools
• Notable ridership: 333 riders on 5 buses to Monte Vista High School
STREET SMARTS
A VALLEY-WIDE TRAFFIC SAFET Y CAMPAIGN
STREET SMARTS ANNUAL TRAFFIC SAFET Y POSTER CONTEST
Over 500
poster entries
submitted for
the 2014
traffic safety
storybook
STREET SMARTS ANNUAL TRAFFIC SAFET Y VIDEO CONTEST
147 participants
and 56 video
entries, with over
175 attendees
at the annual
Awards
Ceremony
STREET SMARTS HIGH SCHOOL TRAFFIC SAFET Y CAMPAIGN
CHP “Start Smart” Program
San Ramon Valley High School
October 15, 2014
7 pm to 9 pm
ECONOMIC DEVELOPMENT
Promoting Economic Vitality
1. Marketing & Branding Danville
2. Retail Retention & Promotion
3. Business Concierge
4. Business Community Partnerships
Danville Area Chamber of Commerce
Discover Danville Association
Regional forums (TVCVB, EBEDA, i-GATE)
ECONOMIC DEVELOPMENT
• Danville’s virtual “Gift
Card,” powered by Yiftee
• Launched May 21, 2014
• Marketing campaign in Fall
• www.yiftee/danville
ECONOMIC DEVELOPMENT
Installed nearly
100 wayfinding
signs and 28 new
decorative poles
throughout
Downtown Danville
ECONOMIC DEVELOPMENT
Dedicated website
for all Downtown
construction
activities; weekly
communication to
stakeholders and
interested parties
Rotating images of
project maps
Consolidated weekly
updates of all
projects
Video overview of all
downtown projects
SPECIAL EVENTS
INFORMATION TECHNOLOGY
Government 2.0 initiatives
Business analysis and
technology enhancements
Continuous operation of critical
technology -related systems
Security and data recovery
FY 2013-14: Responded to 1,782
technology service requests
INFORMATION TECHNOLOGY
Danville Connect Customer Relationship Management (CRM)
FY 2013-14: Processed 5,586 service requests
since inception (20% init iated by the public)
Predominately related to maintenance (73.4%)
fol lowed by code enforcement (7.5%), pol ice
(6.8%) and transportation (4.8%)
Survey Responses (FY 2013-14):
Employee Effectiveness (83% rated “Superior” or “Good”)
Time to Respond (83% rated “Superior” or “Good”)
Employee Courtesy (86% rated “Superior” or “Good”)
Expectations Met (81% rated “Superior” or “Good”)
INFORMATION TECHNOLOGY
Land Management Implementation
ITMP initiative to replace the current permitting software (no longer
supported by its manufacturer) with an integrated and mobile -enable
suite of community development applications
Document Management Implementation
ITMP initiative to organize the Town’s electronic and paper documents in
a manner that minimizes storage capacity demands and ensures find -
ability
Disaster Recovery
ITMP initiative to ensure the ability to recover data within prescribed
time frames in the event of a disaster
Upcoming IT Master Plan (ITMP) Projects
QUESTIONS?
STAFF CONTACT
Division Name Telephone E-Mail
Tai Williams, Community Development Director 925.314.3313 [email protected]
Planning Kevin Gailey, Chief of Planning
David Crompton, Principal Planner
Crystal DeCastro, Associate Planner
Zoe Meredith, Code Enforcement Officer
925.314.3305
925.314.3349
925.314.3334
925.314.3335
Transportation Nazanin Shakerin, Traffic Engineer
Andy Dillard, Traffic Engineering Associate
Cathy DeLuca, Transportation Program Analyst
925.314.3390
925.314.3384
925.314.3382
Economic Development
& Special Events
Jill Bergman, Economic Development Manager
925.314.3369 [email protected]
Information Technology Renee Collins, I.T. Manager
Keith Southern, I.T. Analyst
Andrea Scarfo, I.T. Technician
925.314.3327
925.314.3324
925.314.3322