COMMUNITY IMPACT REPORT

We put a call out to the community that we were in desperate need of

wheelchairs for our customers and without hesitation, Mr. Harvey Najim

and the Orsinger Foundation answered our call for help by providing us

immediate funding that helped us purchase almost 300 wheelchairs for

distribution to our customers in need. Add to that our most successful

Toast of the Town gala ever, honoring Ms. Helen Eversberg and the

Warm Springs Foundation, and it almost can’t get any better. We also

had a lot of change beginning with the heavy-duty work on our capital

campaign that involved finalizing our schematic design of our new

facility, securing additional capital campaign funders, and purchasing

our newest HUBSCRUB machine thanks to Impact San Antonio. Whew!

I’m exhausted, but when we see the results of the services we were able

to offer our customers, it has all been more than worth it.

Thank you to all of our partners, donors, supporters, friends, staff,

volunteers, board members and customers for another successful year!

You rock!

FISCAL YEAR 2017-2018 HAS TO BE CALLED THE YEAR OF COMMUNITY GENEROSITY AT ITS BEST!”

“

46OWHEELCHAIRS FOR DISTRIBUTION TO OUR CUSTOMERS IN NEED

Cathy ValdezCEO

(October 1, 2017 – September 30, 2018)

PROJECT MENDBOARD MEMBERS

Dexter Moon Board Chair

Melinda Rodriguez Board Vice Chair

Lee McKenna Secretary

Jack Cantrell, Jr. Treasurer

Ex-Oficio MemberCathy Valdez

Marcie Casas

Virginia Mika, PHD, MPH

Josh Newton, AIA

Carey Quackenbush

Matthew Swantner

Vanessa Vance

Charlie Weil, Jr.

Paul Wobser

Project MEND is committed to improving the quality of life for individuals living with disabilities and illness through the refurbishment, reuse and distribution of medical equipment and other assistive technology.

Believing that mobility and independence are basic human rights, Project MEND promotes the health and self-sufficiency of people living with disabilities or life-altering illness by providing innovate solutions that assist in overcoming obstacles and barriers.

MISSION STATEMENT

VISION STATEMENT

OCTOBER JANUARYNOVEMBER

MARCHFEBRUARY

JUNE AUGUSTJULY SEPTEMBER

DECEMBER

With help from people like you, Project MEND makes an impact in our community every day. Here are some of our highlights and accomplishments from this past year!

Happy Birthday, Project MEND! 2018 is Project

MEND’s 25th year!

Project MEND was named a Nonprofit

Honoree at the San Antonio

Business Journal’s 2017 Corporate

Philanthropy and Nonprofit Awards.

Project MEND conducted its mostsuccessful Big Give campaign to date and was selected

as one of Harvey Najim’s

Big Give charities.

Project MEND introduced its

quarterly newsletter, “Did We MENDtion?”

APRIL MAY

Project MEND celebrated Fiesta

with limited edition 25th Anniversary

Fiesta medals.

The first purchase from our “Delivering Efficiency” Project

was completedwith the delivery of our new 20/80

UV HUBSCRUB.

Harvey Najim and the Genevieve and Ward Orsinger Foundation met the needs of our

clients with major gifts for the purchase

of various sizedwheelchairs – our

most requested item.

Project MEND developed a new

relationship with the McKenna Foundation and was selected as

an award recipient to expand services morefully to New Braunfels

and Comal County.

Project MEND was the recipient of an expansion contract

from the TexasVeterans Commission to serve more Texas veterans and their dependents in a

greater area of Texas.

Project MEND celebrated the

Gift of Mobility at its most successful Toast of the Town

Gala, honoring Helen Eversberg

and Warm Springs Foundation.

Project MEND was the San Antonio

Playhouse Community Partner for “All is Calm: Christmas

Truce of 1914.”

20182017 2017

20182018 2018 2018

20182018 2018 2018

2017

PROJECT MEND IMPACT REPORT2018

Project MEND was the recipient

of an Impact San Antonio High

Impact Grant Award for our “Delivering Efficiency” Project.

EXPENSES: 84.8% Program; 7.3% Management; 7.9% Fundraising - 85 cents of every $1 goes to Program Expenses

$$ REVENUE $$In-Kind 14% Program 1% Special Events 5% Misc. 1% Government 19%Contributions 60%

OF OUR CLIENTS WERE FROM BEXAR COUNTY

88%

TOTAL SERVICES PROVIDED1,726 5%TOTAL PIECES OF EQUIPMENT DISTRIBUTED

3,849

WERE CHILDREN

(0-18)

34%WERE ADULTS(19-59)

61%WERE SENIORS(60+)

32%OF OUR CLIENTS WERE VETERANS AND VET FAMILY MEMBERS

RETAIL VALUE OF EQUIPMENT DISTRIBUTED

29 COUNTIES

$539,993.43

OF CLIENTS WERE5 %MALE

WERE FEMALE5 %

(Aransas, Atascosa, Bandera, Bexar, Comal, Guadalupe, Harris, Kendall, Kerr, Maverick, Medina, Nueces, Uvalde, Val Verde, Victoria, Webb, Wilson, Lubbock, Calhoun, Travis, Menard, Frio, Gillespie, Starr, McLennan, El Paso, Dimmit, Wharton and Bee).

1%

1%

21% 30%Precinct 3

Precinct 1

Precinct 4

Precinct 2

35%

14%

SERVED

14%

5%

19%60%

Elizabeth is a little girl living with Rett Syndrome and has been through our program multiple times for the various pieces of medical equipment and assistive technology she needs as she ages. Through our partnership with the Harvey Najim Foundation, we have successfully provided Elizabeth with a professionally refurbished and sanitized gait trainer to assist in walking, and arm braces to help with her sporadic arm movements and hand chewing.

Elizabeth

PLAIN AND SIMPLE, PROJECT MEND IS HELPING ME ACCOMPANY MY WIFE TO THE MALL — I WILL BE ABLE TO LEAVE THE HOUSE AND GET SOME SUN AT THE PARK WITHOUT FEELING TERRIBLY ILL DUE TO MY PULMONARY DISEASE AND I CAN GO PLACES FOR LONGER PERIODS OF TIME WITHOUT GETTING TOO TIRED.”

“

Juan is an older gentleman living with COPD who enjoys leading an active life with his wife. Prior to coming to Project MEND, Juan was using a rollator as a mobility aid and carrying his oxygen tank. He found that this was exhausting and was frustrated in his inability to enjoy the places and activities with his wife. Juan was referred to our program and received a professionally refurbished power chair that grants him the ability to rest when out with his wife and lowers the exertion on his lungs.

Juan

Mark is a US Marine Corps veteran living with back and spinal cord damage. To live safely and comfortably in his home, Mark needs a power chair. Unfortunately, his insurance claim for a power chair was denied. Through our partnership with the Texas Veterans Commission, we provided Mark a professionally refurbished, sanitized and modified power chair.

“I am so grateful for Project MEND and their assistance. It’s made a huge impact in my quality of life. I’m very blessed.”

Mark

Project MEND’s equipment will help me tremendously.

I am very blessed to have been brought to Project MEND. They are helping me be mobile and a more independent person.

I will now be able to go places I was previously limited in going to. I feel like I was given a second opportunity at life.

Adrian

Arturo

Dorothy

“

“

““

“

“How long have you been volunteering with Project MEND?About half a year

Of all the nonprofits in San Antonio, why do you volunteer for Project MEND? Because I have been served and helped by Project MEND before in a time of need, when I fractured my right heel. I love the work that Project MEND provides to the community and to people in need — durable medical equipment.

How do you volunteer for Project MEND? What are some of your tasks?I volunteer at the Project MEND Admin building. I answer the phone at the front desk — make sure when patients call we have their prescriptions on file and received by Project MEND; and I look at the inventory to make sure we have what is needed available to them.

What is your favorite part of volunteering for Project MEND?It’s a wonderful atmosphere to work at. The coworkers are wonderful helping the community — helping patients or clients for them to get the services they need.

Why should other people volunteer for Project MEND?People should volunteer at Project MEND to give back to the community and serve the community in their time of need with more durable medical equipment.

Ernesto MontalvoVolunteer

In 2017, we made the unanimous decision to move forward with a $3.2 million dollar capital campaign to combine our warehouse and admin teams into one, state-of-the-art warehouse facility that meets the increasing needs of our service population with greater ease. Our fundraising campaign started strong, with the receipt of land near the Medical Center to build and major gifts from the Nancy Smith Hurd Foundation, Valero Energy Foundation, Impact San Antonio and Bexar County. With an upward trajectory for our services delivered, we are eager to see this capital campaign grow and move into 2018-2019.

In June 2018, we wrapped up our reinstated contract with the Texas Veterans Commission, having served 434 Texas veterans and their family members — a 429% increase from the year prior! With the need for our services in the veteran community apparent, we were awarded an expansion contract from the Texas Veterans Commission in July to serve veterans and their family members throughout all of South Texas.

As we moved toward the end of the fiscal year, we developed a new partnership with the McKenna Foundation in New Braunfels to more fully serve Comal County with their refurbished medical equipment and assistive technology needs. A quick trip down the highway separates San Antonio and Bexar County from New Braunfels and Comal County. Realizing this and understanding the critical need for children, veterans, seniors and all individuals living with disabilities to have access to readily available and affordable medical equipment, Project MEND is excited to build and nurture this relationship with the McKenna Foundation.

We concluded a successful year in September with our 6th Annual Toast of the Town Gala celebrating the Gift of Mobility, honoring Helen Eversberg and Warm Springs Foundation. This event was a major fundraiser for our organization and it was wonderful to have a room full of people investing in mobility for all.

As Project MEND continues to meet and exceed its annual goal of providing more professionally refurbished medical equipment to more individuals in need, our relationships with supporters becomes increasingly more important. We want YOU to be in our future with us, as MEND is on the move and we don’t plan on slowing down!

Fiscal Year 2017-2018 was a year of growth, expansion and mass achievements for Project MEND. It was our 25th birthday and we could not have imagined a better way to celebrate than by serving more people than we ever have in our history. We provided 1,726 services and 3,849 pieces of medical equipment to persons living in 29 counties of Texas!

A YEAR OF GROWTH

In June 2018, we wrapped up our reinstated contract with the Texas Veterans Commission, having served 434 Texas veterans and their family members — a 429% increase from the year prior!

We receive over 10,000 pieces of donated medical equipment annually. Donated equipment comes in all conditions, from brand new to needing a lot of work. Licensed by the Texas Department of State Health Services, we follow strict rules and guidelines when refurbishing the medical equipment. Of all the equipment we receive, only about 30% is truly refurbishable in its current state! All other equipment is either broken down for parts, passed along to other nonprofits that bring the equipment to other disadvantaged countries, or sold for scrap metal. We work hard to keep equipment out of landfills and into the hands of people in need.

Fun Fact!10,000 PIECES OF DONATED MEDICAL

EQUIPMENT ANNUALLY.

WE RECEIVE OVER

Helen Eversberg, Chairman of the Warm Springs Foundation, speaks to the audience about the importance of celebrating the gift of mobility.TOAST OF

THE TOWNHelen Eversberg, Chairman of the Warm Springs Foundation, accepts the 2018 Murlin B. Johnson Legacy Award, accompanied by Cathy Valdez, CEO of Project MEND, and Carol Zernial, Executive Director of the WellMed Charitable Foundation and the 2017 Toast of the Town Honoree.

The courtyard at the Pearl Stable was elegant and full of life with guests arriving to celebrate Warm Springs Foundation, Helen Eversberg and the Gift of Mobility.

Master of Ceremonies Sonny Melendrez introduces Helen Eversberg, Chairman of Warm Springs Foundation, for the 2018 Murlin B. Johnson Legacy Award.

THANKS TO OUR GENEROUS DONORS

Abiding Presence Lutheran Church

Accesability Home Modifications

Access Quality Therapy Services

Mari Aguirre-RodriguezAkin, Doherty, Klein

and Feuge PCAlamo Heights

Optimist ClubSteve AlanizJunab AliCynthia AllemanMathew AllenAlta Vista Consulting Co.AMERIGROUP

CorporationElizabeth AmesLillian A. AmmannBrian AndersonCarl C. Anderson, Sr., and

Marie Jo Anderson Charitable Foundation

Argo GroupAngelica M. ArriolaAXR Strategies, LLCDianne AzarIsabelle B. BadouhBelinda BeltranSusan BengelsDenise BennettBexar CountySmita BhaktaKim BiffleJohn L. BlackAnna-Laura Howell BlockBoeing CorporationMegan BreitenwischerS.N. BressiBroadway National BankLillian BrooksAkeem BrownHarold and Karen BrownMarian and Fred BrownTonya BroughtonAllynid Bunten

J. Bradford CampCano DevelopmentGiselle Cantatore-LopezJack Cantrell, Jr.Raul CantuCapital Group Companies

Charitable FoundationMarcie CasasPhillip D. CastroNaomi ChavezMalcolm ChesneyKameron ChicoineEmily ChristyCMC Commerical MetalsFrances CohenLawrence CohenCommunity First

Health PlansMary Kay ConleyLydia ContrerasGen. Donald CookDoug CooperAdrian and

Cindy CorneliusJoe CoronaStephanie Finleon CortezClaudia CortinasCity of San AntonioFaye L. and William L.

Cowden Charitable Foundation

Kelli CubetaMagoli Leon CuellarRyan and Jessica DaltonRose F. DamonCarlos and Maria L.

De La GarzaRebecca De La GarzaColleen DeanWilliam Dean, III

Charitable FoundationMichael DelgadoDr. Alex and Helene

DePeraltaThomas Charles DiasBrian DillardDawn C. Dixon

Clifton DouglasAlan DreebenDrive MedicalAshley DumulongVelma DunneStephen DyerRobin and Marybeth EbyVictoria EcheverriaMarilyn EldridgeM.D. and R.D. ElkinsWalter and Gayle EmbreyWendy EricksonDon and Brenda EverettSheri EverettHelen Milburn EversbergSusan EwersF. Guerra Deberry, LLCMelvin P. FechmerFarinaz FirouziFlight Safety

InternationalEli FloresGilbert M. FloresKimberly C. FordJason Michael FosterFox and SheppardPeter FrenchFrost BankKelly and Pat FrostSteven FryG. Dynamics

Mission SystemsBelem Ruiz GalindoChelsea GarciaBette GarvinKara GergerJordan GhawiPatricia GiulianoBilly GomezJulianna GonzabaHenry GonzalezIrma Diaz GonzalezLetty GonzalezRichard GonzalezGood Street, Inc.The Gordon Hartman

Family FoundationKathryn GrayGreehey Family

FoundationFrank and Teresa GuerraLyda A. GuerraGulf Biomechanical LabDemetrio GutierrezKenneth HaaseHilary HamiltonKent and Kathleen

HarbaughMarilyn HarringtonGeorge B. HernandezCatherine HerreraChristie A. HerrmannCasey HeverlingLisaJo HienzElizabeth HigginsTracy Don HillAlmeda D. HodgeRobert and

Janet HollidayBarbara G. HolmesMinerva HolmquistElizabeth HoustonHyatt Regency Hill

Country ResortNancy Smith Hurd

FoundationImpact San AntonioIsla Carroll Turner

Friendship TrustJackson and Lujan

Eyecare CenterJackson Walker, LLPDan JacobJennifer JaphetJohn Newman Family

Charitable FundMark JohnsonShirley L. JohnsonMartha S. JonesKenny KaufmanBernice KearneyKaren KeelerAshley E. Kelm

(Fiscal Year 2017 - 2018)

C.I. and D.E. Perkinson KerrRhonda KnisleyJohn KochMarcia and Otto

Koehler Foundation Erik and Susan KoppangMarcia KotickStephanie KotickKronkosky FoundationKSL Resources, LLCLadies

Philoptochos SocietyGloria and Joseph

LeatherwoodMargie LechlerByron L. and

Kathleen LefloreLillian Ann LehrWhitney LewisSiena LindermannLittle Flower SchoolEllen LockwoodAlcide LongoriaAdrianna LopezDahlia Pearl LopezGeorge L. and

Linda E. LopezIrma LopezGeorgia LuFrances MacDanielBonnie MacDonaldShelly MaddoxLauren MandelRick Marek, Jr.Michelle MartinezRosemary R. MartinezCasandra MatejKevin MatthewsMays Family FoundationDavid and

Cecile McAllisterBen McAndrew, IIIMcCombs FoundationWade McCookElizabeth and

Ray McCownLatoria McDonaldMargo McElroyMynda A. McGuireDonna McIlveenLee McKennaThe McKenna Foundation

The John V. McLaughlin Family

Gwen MestelVirginia MikaAmy MillerSharon K. MillerMandi MillironFaye MinnisK.H. MintenRebecca MitchellLaura MitvalskyBrianna MontoyaDexter MoonRonald MoranderDiana T. MorehouseRobert MoynihanMaddie MurphyTerrie and Jamie

MusselmanHarvey E. NajimHarvey E. Najim

Family FoundationCharlene NewellJoshua NewtonShannon NisbetJanet Lewis NovickJohn OlivasOpt In ExpertsGenevieve and Ward

Orsinger FoundationMelinda OrtaCamila ParkerPAX Financial GroupPCSI Professional

Contract Services, Inc.Ashlee PenaAndrea PerezRobert PerezAmy and David PhippsThe Phoenix Charitable

FoundationMarvin PipkinRives PirtleBrittany PrattProject Angel Fares, Inc.Carey QuackenbushRichard QuackenbushMayra C. RamosDiane D. RathBecky RathburnJoanna ReaganKen RectorRedman Foundation

Norma ReyesJohn W. ReynoldsCathy and Huey RhudyBill RichardsonThomas RichterSean RichmondEdwin RivasRobinson General

ContractorsErick RochaAlexandra RodriguezJohn RodriguezMelinda RodriguezDorcas RogersRomo Medical

Equipment, LLCLea RosenauerIrwin and Barbara RussellMorris Gene RussellPatricia RussettSAILSSan Antonio

Area FoundationSan Antonio

Junior ForumSan Antonio

Little TheatreBruce SchluterThomas and

Cynthia SchneidCaroline SchupbachSilver Eagle DistributorsElizabeth Anne SlomaRae SmileyLauren SmithPaul and Marie SmithShaQuita SmithKellye SpeaksSouth Texas Housing

and Community Dev.Alison SowarH.E. Stumberg TrustTimothy SuarezMatthew J. SwantnerJoe TalamantezAdreanna TarwaterStanley TebbeTexas Capital BankTexas South HearingTexas Veterans

CommissionKristal ThompsonKathy Tisza

Joe G. TobarGloria TraviesoEvangelina TrevinoTrevino FamilyUniversity Health SystemUT Austin - Center

for Disability StudiesCathy ValdezJuan ValdezMatthew ValdezRick and Sylvia ValdezValero Energy

FoundationVanessa VanceMaria VaqueraManuel Vargas, Jr.Bernice M. VasquezRichard G. VasquezSue VinaSuzanne Allford WadeCheryl Waldman Margaret WalkerWalmart FoundationBeth WammackWarm Springs FoundationWarm Springs HospitalWayne Wright, LLPDan G. Webster, IIIFrances WeilHarvey C. Weil, Jr.Charles WeisingerJudi Welch WellMed Charitable

FoundationAlison WiesenthalShantel WilkinsBarbara WilliamsLarry WilliamsJames WillisArleen WobserPaul WobserBarbara B. WoodBob WorthErica WozniakPeiji YanDaryl L. YoungDiane M. YoungKaren Lee ZachryCristina ZalaznikFreddie ZapataCarol ZernialZion Lutheran Church

Your donations of gently used medical equipment, monetary donations and volunteer time make a HUGE difference in the lives of individuals living with disability and illness. Behind each gift, there is a real face, a real person, with a real story.

Thank you for changing lives by providing mobility, independence and improved quality of life. Your donation matters.

Get involved by visiting www.projectmend.org