Community Service NavigatorsBuilding Capacity for

Health, Safety and Wellbeing

Community Needs Identified

Community Listening sessions input for improving Health & Human Services:

• invest in staff training• strengthen service coordination• improve access to services & multiple access

sites

Community Needs Identified

• strengthen information dissemination

• 9 of 10 Buncombe County residents surveyed in Community Health Assessment said they want to see our county become a healthier place to live

Small, everyday choices can seem unimportant. But they add up. And ultimately they can affect you and your family’s health safety and wellbeing. So choose better health. Choose to keep your family and your community safe. Choose better training and education. Because when you choose a better future here, this community has your back.

Community Service Navigators

• Goal- to connect citizens with health & human services that will increase access to opportunities & choices that promote health, safety & wellbeing

• Target population- citizens with multiple or complex needs who are struggling to get by & have significant barriers to accessing health or social services to address these needs

Enhancing Choices for Our Citizens

• Safety, health & wellbeing start within our families, schools & neighborhoods

• Many citizens can’t afford medical care or have difficulty locating or getting to health or social service providers

• Everyone should have the opportunity to make choices that lead to health, safety & wellbeing

Enhancing Choices for Our Citizens

• Social factors like income, education & ethnicity mean some people are more vulnerable to poor safety & health outcomes

• Rural residents have fewer options for services and/or challenges in identifying & accessing resources

Benefits of Community Navigators

• Strengthen a community’s capacity to support citizens

• Identify, leverage & mobilize community assets• Empower citizens & communities as change agents• Build & enhance collaborative partnerships• Increase opportunities for choices that promote

health, safety & wellbeing regardless of income, education or ethnicity

• Reduce over utilization of more costly services

Buncombe County Sustainability Goals

CommunityCitizen Participation in Community Decisions ▪ Healthy People ▪ Equity in Access ▪ Safe, Low Crime Communities ▪ Healthy Environments

EnvironmentEconomy

Pathway Program

23 PathwaysTopics:NC Driver License Income Support Heat and UtilitiesFood security Housing EmploymentChild Care Education/GED Legal ServicesBehavioral Health Homelessness Prevention Pharmacy/MedicationsChild Support Housing PregnancyDental Care Medical Debt Substance AbuseSpecial Health Care Transpiration Disability Income/AppealDomestic Violence Hearing and Vision

Partnerships

• Manna and Buncombe County Service Foundation Partnership

POP-UP MarketsCurrent Locations:Aston Park Towers- APD and BCHHSBartlett Arms Apartments-BCHHSWesley Grant-ABIPACandler-ABCCM WestShiloh Community-ABIPAPisgah View Apartments-SPARC

Navigator Locations & Partnerships

• Pisgah View Apartments- SPARC• Swannanoa Valley Christian Ministries• Deaverview, Erskine, Walton and Livingston Apartments-

ABIPA• Shiloh Community-ABIPA and BCHHS• Big Ivy Community Center- Barnardsville• YWCA• ABCCM- West and South

THANK YOU!