ATTACHMENT A

COMMUTER RAIL SYSTEM

RIDERSHIP TRENDS

May 2013

Prepared by the Division of Strategic Capital Planning

August 2013

COMMUTER RAIL RIDERSHIP TRENDS May 2013

I. OVERVIEW

Reported system ridership (including free Benefit-Access trips) in May 2013 increased by 2.0% compared to May 2012. Compared to April 2013, reported system ridership in May 2013 increased by 2.1%.

May 2013 had the same number of weekdays, Saturdays, and Sundays as May 2012.

May2011 2012 2013 11vs13 12vs13

Reported 6,472 6,713 6,840 5.7% 1.9%Free Trips 373 79 88 -76.3% 12.6%Total (Reported & Free) 6,845 6,792 6,928 1.2% 2.0%

March-May (Last 3 months) 19,286 20,109 20,167 4.6% 0.3%January - May (Year-to-Date) 33,158 33,351 33,159 0.0% -0.6%Last 12 Months 81,536 82,850 81,078 -0.6% -2.1%

System RidershipPercent Change(in 000s)

Figure 1 (below) presents system ridership adjusted for calendar differences by month since 2003. The twelve-month rolling average is included to display the underlying trend in passenger use.

Figure 1: Calendar-Adjusted System Ridership(in thousands)

5,5006,0006,5007,0007,5008,0008,500

2003 2004 2005 2006 2007 2008 2009 2010 2012 2013

Calendar-Adjusted 12-Month Rolling Average

Table 1 and Figure 2 (pg. 2) present calendar-adjusted monthly ridership totals for the Metra system.

2010 2011 2012 2013 10 vs. 11 11 vs. 12 12 vs. 13

January 6,649 6,586 6,677 6,330 -0.9% 1.4% -5.2%

February 6,366 6,349 6,296 6,359 -0.3% -0.8% 1.0%

March 6,676 6,738 6,862 6,796 0.9% 1.8% -1.0%

April 6,667 6,741 6,723 6,749 1.1% -0.3% 0.4%

May 6,811 6,886 6,746 6,842 1.1% -2.0% 1.4%

June 7,195 7,330 7,077 1.9% -3.5%

July 7,154 7,250 7,065 1.3% -2.6%

August 7,143 7,399 7,077 3.6% -4.4%

September 6,795 6,946 6,841 -0.8% -1.5%

October 7,050 7,249 7,039 2.8% -2.9%

November 6,737 6,955 6,744 3.2% -3.0%

December 6,174 6,376 6,156 3.3% -3.4%

YTD 33,169 33,300 33,303 33,077 0.4% 0.0% -0.7%

Annual Total 81,417 82,806 81,302 1.4% -1.6%

Year-to-Year Percent ChangePassenger Trips (in 000's)

Table 1Metra System Passenger Trips by Month

(Adjusted for free trips & calendar differences)

Figure 2: System Ridership Adjusted for free trips & calendar differences

5,000

5,500

6,000

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7,000

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8,000

8,500

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

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ousa

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II. RIDERSHIP INFLUENCES Many different factors influence day-to-day and year-to-year ridership trends. Some factors are within Metra’s control, such as service improvements, new stations, and marketing promotions. However, many more factors (such as weather, gas prices and the economy) that are outside of Metra’s direct control can influence ridership in a positive or negative manner. The following pages detail some of the factors believed to have influenced recent changes in year-to-year Metra ridership levels. Calendar Differences – As shown in the table (below), May 2013 had the same number of weekdays, Saturdays, and Sundays as May 2012.

Weekday Saturday Sunday/Holiday All Days2012 2013 Diff 2012 2013 Diff 2012 2013 Diff 2012 2013 Diff

Jan 21 22 1 4 4 0 6 5 -1 31 31 0

Feb 21 20 -1 4 4 0 4 4 0 29 28 -1

Mar 22 21 -1 5 5 0 4 5 1 31 31 0

Apr 21 22 1 4 4 0 5 4 -1 30 30 0

May 22 22 0 4 4 0 5 5 0 31 31 0

YEAR-TO-DATE 107 107 0 21 21 0 24 23 -1 152 151 -1 Line Upgrades/Extensions and Service Enhancements There are no significant line upgrades or service enhancements to report. Minor schedule time adjustments are not included in this section. Roadway Construction Projects

I-90 Corridor Construction – In April of 2013, the Illinois Tollway began major reconstruction on the western segment of the Jane Addams Memorial Tollway (I-90). Construction on this segment will continue into 2014 and will span approximately 37 miles from Rockford to Elgin. Advance work for the eastern section of I-90, from Elgin to Chicago, could begin in late 2013, but will definitely commence in 2014, with major reconstruction expected to begin in 2015.

McCormick Place – During May, Metra’s Marketing department worked with the National Restaurant Association to arrange for passes on the Metra Electric Line during their annual National Restaurant Show held at McCormick Place (May 18-21), which resulted in 8,471 Zone-A rides and revenues of $26,295. McCormick Place also hosted several smaller events that did not arrange for passes on the Metra Electric Line, but may have generated ridership. These smaller events include the Wind Power Conference (May 5-8), the Sweets and Snacks Expo (May 21-23), and the American Society of Clinical Oncology’s Annual Meeting (which began on May 31 and continued into the first week of June). Navy Pier, a much smaller venue, held the following conferences: Life Services Network Annual Convention (May 1-3) and Print Services & Distribution Association’s Solutions Expo (May 8-9). Navy Pier also hosted the Green Festival (May 18-19), an annual environmental festival. Downtown Activities – May brought a series of activities to Downtown Chicago, beginning with the Polish Festival and Parade through Grant Park (May 4). The following day, the annual St. Jude Memorial March circulated through the Museum

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Campus and lakefront. The annual Memorial Day Parade wrapped up this month of parades with its popular route through Grant Park (May 25). Beaches opened on May 24, and the White Sox had 11 home games at U.S. Cellular Field during the month. Two of those games included the Crosstown Classic rivalry with the Cubs (May 27-28). Soldier Field hosted Special Olympics Chicago’s opening ceremonies (May 7) as well as the Soldier Field 10 Mile (May 25). Beyond downtown, select events throughout the Chicago Region may have generated Metra ridership during May, particularly events at Arlington International Racecourse. Located along the Union-Pacific Northwest Line in Arlington Heights, Arlington International held events to celebrate and watch the Kentucky Derby (May 4) and the Preakness (May 18). These annual events routinely draw large crowds to Arlington International. The Frontier League’s (professional baseball) Boomers played eight home games at Schaumburg Stadium, which is adjacent to Metra’s Milwaukee District-West Line Schaumburg Station. The Joliet Slammers also hosted eight home games which may have generated recreational ridership on Metra’s Rock Island Line. These events, along with concerts and NHL playoff games at the United Center, shopping, dining, theater, cultural attractions and more contributed to leisure travel throughout Metra’s system during May. Marketing Promotions – A traditional commuter campaign was implemented at the beginning of March and continued as planned throughout May. Metra makes Life Easier is an integrated campaign across multiple tactics, which include radio, digital outdoor, and online components. As an additional element of the campaign, Metra is offering a “test drive” sweepstakes where 500 winners are selected weekly to receive two free Metra tickets. Through May, the number of email addresses collected to sign-up and qualify for the promotion exceeded 13,000, and 6,500 winners have been mailed tickets. The offer to test ride Metra will conclude June 3rd, with a total of 7,000 winners to be selected. Tickets are valid for 90 days. At the cut off period of each weekly ticket batch, an online survey will ask if the recipients used the tickets, how the tickets were used (work, business, leisure), employment/home location, past and current usage patterns of Metra, and if the ticket program influenced future usage.

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Gas Prices - As shown on the table and graph (below), the average gas price for May 2013 was $0.09 higher than May 2012. The average retail price for a gallon of gasoline in May 2013 ($4.29) increased $0.23 since April 2013 ($4.06).

Month 2009 2010 2011 2012 2013

Jan $2.02 $2.96 $3.37 $3.69 $3.53Feb $2.02 $2.83 $3.42 $3.71 $4.01Mar $2.10 $2.93 $3.78 $4.33 $4.07Apr $2.21 $3.16 $4.20 $4.37 $4.06May $2.60 $3.21 $4.50 $4.20 $4.29Jun $2.98 $3.00 $4.28 $3.95Jul $2.76 $2.95 $4.15 $3.83Aug $2.82 $3.03 $4.01 $4.30Sep $2.74 $3.11 $3.96 $4.32Oct $2.63 $3.06 $3.64 $3.95Nov $2.62 $3.16 $3.64 $3.71Dec $2.56 $3.20 $3.51 $3.56

YTD Average $2.19 $3.02 $3.85 $4.06 $3.99

Cook County Average Gas Prices

$1.00

$1.50

$2.00

$2.50

$3.00

$3.50

$4.00

$4.50

$5.00

03 04 05 06 07 08 09 10 11 12 13Reported Rolling 12-Month Avg

Economy – As shown in the table and graph (below), the number of persons employed in the six-county Chicago Region in May 2013 increased 0.6% compared to May 2012.

Month 2009 2010 2011 2012 2013 11 vs. 12 12 vs. 13Jan 3,925 3,784 3,853 3,834 3,896 -0.5% 1.6%Feb 3,891 3,806 3,862 3,886 3,890 0.6% 0.1%Mar 3,878 3,833 3,887 3,881 3,884 -0.1% 0.1%Apr 3,887 3,876 3,889 3,896 3,893 0.2% -0.1%May 3,894 3,879 3,868 3,915 3,940 1.2% 0.6%Jun 3,934 3,886 3,913 3,954 0 1.1% -100.0%Jul 3,951 3,903 3,892 3,961 0 1.8% -100.0%

Aug 3,902 3,889 3,889 3,928 0 1.0% -100.0%Sep 3,860 3,905 3,894 3,984 0 2.3% -100.0%Oct 3,862 3,907 3,867 3,989 0 3.1% -100.0%Nov 3,882 3,946 3,880 3,951 0 1.8% -100.0%Dec 3,835 3,938 3,890 3,960 0 1.8% -100.0%

YTD Average 3,895 3,836 3,872 3,882 3,900 0.3% 0.5%

3,600

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2003

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Reported 12-Month Average

Office Occupancy - The graph (below) provides occupancy rates for Downtown Chicago and suburban locations. In the First Quarter of 2013, Downtown Chicago posted an 85.1% office occupancy rate, which signifies no change from the previous quarter. The suburbs posted a 78.5% office occupancy rate, which is slightly up from last quarter (78.2%).

75%

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03 04 05 06 07 08 09 10 11 12 13

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Downtown SuburbanSource: CB Richard Ellis

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III. RIDERSHIP Table 2 (pg. 11) presents reported rail line ridership for three time periods (current month, year-to-date, and last 12 months) for the last two years based on reported ticket sales. The table also shows the total reported ridership plus the free trips (Benefit-Access) provided. Examining May ridership by line, the lines serving the West region were up 2.7%, the North region was up 2.2%, and the South region was up 0.7%. A system summary of ridership by fare zone for May 2013 and the March 2013 – May 2013 period is provided in Table 3 (pg. 12). Figure 3 and Table 4 (pg. 13) provide data on average passenger trip length. Passenger load counts taken by conductors are useful in monitoring changes in ridership by time-of-day. Load counts are taken before the first stop on outbound trains and after the last stop before entering the downtown on inbound trains. Table 5 presents average daily conductor load counts by service period for March 2013 – May 2013 (pg. 14). Table 6 presents capacity utilization by service period for March 2013 – May 2013 (pg. 14). Seniors Ride Free Program – Governor Quinn signed legislation on February 14, 2011 limiting senior free rides on CTA, Metra, and Pace to only low-income seniors, age 65 or older. Metra coordinated with the RTA, CTA, and Pace on incorporating these program changes. The new changes to the program went into effect on September 1, 2011. Seniors are no longer counted separately, given the fact that they are now eligible for the Benefit Access Program (formerly Circuit Breaker) or are reduced-fare card holders. Benefit Access Program (formerly Circuit Breaker) – Illinois lawmakers approved and Governor Blagojevich signed into law Senate Bill 1920 in September 2008. This Bill allowed free trips on fixed-route transit to riders issued a Circuit Permit as part of the new People with Disabilities Ride Free Program. The legislation required free trips on fixed-route and regularly scheduled transit in the RTA’s service region be made available to any Illinois resident who enrolled as a person with a disability in the Illinois Circuit Breaker Program. The People with Disabilities Ride Free Program officially began on October 24, 2008. As of September 6, 2011, the number of Circuit-Permit trips also included the low-income seniors who qualified for the program. Effective as of January 1, 2013, the state changed the name of the Circuit Breaker Program to the Benefit Access Program. Given these changes, Metra provided over 735,000 free Benefit-Access trips in 2011, which was a 49% increase over 2010. In 2012, Metra provided over 950,000 free Benefit-Access trips, which was a 29% increase compared to 2011. The table on the next page presents the average daily conductor load counts for Benefit-Access trips by service period as well as the total number of Benefit-Access trips recorded for the month. The following graph shows the total number of Benefit-Access trips by month between 2009 and 2013.

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Benefit-Access Free Trips

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2012

Avg Wkday 2,827 2,924 3,053 3,152 3,090 3,274 3,184 3,276 3,547 3,468 3,334 3,048Avg Sat 1,231 1,308 1,468 1,447 1,375 1,676 1,584 1,666 1,730 1,450 1,541 1,516

Avg Sun/Hol 805 966 948 942 1,008 1,092 1,058 1,134 1,164 1,125 1,141 1,047

Typical week 16,171 16,892 17,683 18,150 17,830 19,137 18,563 19,179 20,631 19,913 19,349 17,802Total Reported* 69,123 70,491 78,307 76,694 78,507 81,498 79,551 86,543 83,034 90,053 81,871 74,816Revenue Loss** $155,527 $176,228 $195,768 $191,735 $196,268 $203,745 $198,878 $216,358 $207,585 $225,133 $204,678 $187,040

2013Avg Wkday 3,047 3,189 3,173 3,356 3,513 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Avg Sat 1,413 1,393 1,442 1,499 1,448 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!Avg Sun/Hol 825 955 973 1,064 1,059 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!Typical week 17,471 18,295 18,280 19,344 20,071 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Total Reported* 76,802 73,179 78,710 84,089 88,367 0 0 0 0 0 0 0Revenue Loss** $192,005 $182,948 $196,775 $210,223 $220,918 $0 $0 $0 $0 $0 $0 $0

*Includes low-income seniors as of 9/6/11. P:\RIDE\CircPermsRidingFree\[CircPermsTbls_NoLinks.xls]CircPermsCurrent_ToD&DoW

**Revenue loss based on zone pair A-E reduced one-way fare.Most recent month's data from TOPS 06/07/13

System Benefit-Access Riders Riding Free by Month, 2009-2013

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2009 2010 2011 2012 2013Note: Includes low-income seniors as of 9/6/11.

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Reduced-Fare Sales – In collaboration with the RTA’s Reduced-Fare Permit Program, Metra allows qualified users to ride Metra at a reduced rate. The following types of users are eligible to receive a reduced-fare permit through the RTA’s Reduced-Fare Permit Program and hence Metra is eligible for reimbursement of the lost revenue by IDOT.

All senior citizens who are within three weeks of their 65th birthday or older (see Seniors Ride Free Program for further information)

Medicare card recipients receiving Social Security benefits People with disabilities who receive Social Security benefits Veterans with disabilities who receive Service-connected disability benefits People with disabilities whose doctors validate their disability Full-time students enrolled in an accredited grade school or high school with a

valid letter of certification from their school (on school stationery) or a valid school I.D. bearing the student's name, school name and authorized signature.

Metra also offers reduced-fare tickets to children ages 7 to 11 (saves 50 percent over one-way fares) and to U.S. military personnel (may purchase one-way or ten-ride tickets at a reduced fare provided they present proper military identification indicating they are on active duty). Through January 31, 2012, young adults (ages 12-17) also received a half fare on weekends and holidays. The table below shows all reduced-fare ticket sales by month for 2012 and 2013.

Monthly Ten-Ride One-Way Conductor Monthly Ten-Ride One-Way ConductorJanuary 2,621 11,231 44,286 43,093 3,035 11,038 41,950 40,039February 2,778 12,409 38,843 42,774 3,092 11,047 33,861 39,092March 3,082 13,012 68,066 52,172 3,166 11,101 54,828 45,423April 2,890 12,222 52,883 48,232 3,128 12,296 44,413 45,922May 2,988 12,640 52,137 50,788 3,221 11,905 49,877 51,193June 2,729 12,899 94,982 64,630July 2,767 12,115 100,194 59,564August 2,699 13,453 96,684 57,645

September 3,161 11,573 43,237 41,702October 3,421 14,153 49,188 47,424November 3,236 12,423 50,284 44,990December 2,719 9,847 57,171 46,967YTD 14,359 61,514 256,215 237,059 15,642 57,387 224,929 221,669

2012 2013

Reduced-Fare Ticket Sales (2012-2013)

Police Officer and Firefighter Free Rides – Currently, Chicago-area uniformed police officers from any municipality, including sheriff’s deputies, bailiffs, and corrections officers, and Chicago firefighters are allowed free transportation on Metra. These free rides are not reimbursed by the State of Illinois. Metra conductors began recording the number of free rides taken by these uniformed police officers and firefighters as of April 2, 2012. The table (next page) presents the average daily conductor load counts for “Police Officer and Firefighter” trips by service period as well as the total number of these trips recorded for the month.

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Police Officers and Firefighters in Uniform Riding Free

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2012

Avg Wkday #DIV/0! #DIV/0! #DIV/0! 75 194 214 286 208 252 264 253 238Avg Sat #DIV/0! #DIV/0! #DIV/0! 5 46 29 212 38 16 25 13 16

Avg Sun/Hol #DIV/0! #DIV/0! #DIV/0! 2 49 27 53 30 24 13 17 19Typical week #DIV/0! #DIV/0! #DIV/0! 384 1,062 1,128 1,697 1,107 1,302 1,358 1,293 1,226

Total Reported 0 0 0 1,614 4,684 4,755 7,179 5,050 5,018 6,226 5,442 4,958

Revenue Loss* $0 $0 $0 $6,079 $17,666 $18,081 $27,359 $19,323 $18,830 $23,500 $20,383 $18,4852013

Avg Wkday 263 264 227 227 240 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!Avg Sat 14 4 12 10 25 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Avg Sun/Hol 32 34 23 13 9 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!Typical week 1,363 1,358 1,169 1,157 1,234 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Total Reported 6,009 5,431 4,937 5,083 5,427 0 0 0 0 0 0 0Revenue Loss* $22,538 $20,678 $18,746 $19,347 $20,723 $0 $0 $0 $0 $0 $0 $0

*Revenue loss based on average fare calculated from total passenger trips and passenger revenue by month. P:\RIDE\PoliceFireRidingFree\[PoliceFireTbls_NoLinks.xls]PoliceFireCurrent_ToD&DoW

Most recent month's data from TOPS 06/07/13

Accessible Equipment Use - All trains became fully accessible (at least one accessible car per train) in May 1998; however, some individual stations are not yet fully accessible. The chart (below) presents the number of trips utilizing the lift by month since 2008.

Trips Utilizing Accessible Equipment

0500

1,0001,5002,0002,5003,0003,5004,000

2008 2009 2010 2011 2012 2013

Bike Program – On June 1, 2005, Metra implemented the Bikes on Trains program allowing three bikes in each diesel rail accessible car and two bikes per car on the Metra Electric District. Bikes are allowed on weekday off-peak trains, including reverse commute trains, and on all weekend trains. In April 2010, the program was expanded to allow five bikes in each diesel rail accessible car (two bikes per car remain allowed on the Metra Electric District). Some blackout dates apply for special events that typically generate higher ridership, e.g., Taste of Chicago. The table (below) shows the average usage by month for the program.

Bikes on Trains Program Usage

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2012

Avg Wkday 535 571 779 863 955 1,257 1,045 1,134 1,128 1,013 810 637Avg Sat 261 313 498 600 563 1,071 802 598 881 668 554 405

Avg Sun/Hol 206 262 472 519 587 893 693 379 741 571 448 309Total Bikes Carried 13,520 14,300 21,510 23,125 26,185 35,320 29,323 29,990 30,277 28,247 21,463 16,616

2013Avg Wkday 559 468 534 694 994 ##### ##### ##### ##### ##### ##### #####

Avg Sat 359 274 392 556 699 ##### ##### ##### ##### ##### ##### #####Avg Sun/Hol 231 213 246 467 668 ##### ##### ##### ##### ##### ##### #####

Total Bikes Carried 14,895 11,306 14,413 19,354 28,004 0 0 0 0 0 0 0P:\RIDE\BikesCarried\[BikesCarriedTbls_NoLinks.xls]for text

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Comparison of Actual vs. Budgeted Passenger Trips -- Each year as part of the budgeting process, monthly passenger trips for upcoming years are forecasted. The table below portrays 2012 actual, 2013 budgeted, and 2013 actual passenger trips on the Metra system. For May 2013, passenger trips were 1.9% favorable to budget, while passenger trips for the year-to-date period were -0.7% unfavorable to budget.

Month 2012 Actual 2013 Budget 2013 Actual % ChgJAN 6,637,767 6,647,723 6,411,878 -3.5%FEB 6,371,315 6,380,872 6,329,033 -0.8%MAR 6,856,410 6,866,694 6,707,034 -2.3%APR 6,693,917 6,703,958 6,782,792 1.2%MAY 6,791,917 6,802,105 6,928,128 1.9%JUN 7,055,741 7,066,324 0 -100.0%JUL 7,017,213 7,027,739 0 -100.0%AUG 7,112,666 7,123,335 0 -100.0%SEP 6,756,200 6,766,334 0 -100.0%OCT 7,091,054 6,985,128 0 -100.0%NOV 6,773,315 6,864,139 0 -100.0%DEC 6,112,740 6,280,798 0 -100.0%YTD 33,351,325 33,401,352 33,158,864 -0.7%Annual Total 81,270,253 81,515,148 33,158,864 -59.3%

Passenger Trips (Reported + Free): Actual vs. Budget

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May 2012 vs 2013 2012 vs 2013

2012 2013 %Change 2012 2013 %ChangeBNSF 1,366,804 1,387,913 1.5% 1,376,854 1,399,099 1.6%Electric Lines 793,594 794,139 0.1% 811,550 813,782 0.3%Heritage 58,072 59,085 1.7% 58,111 59,101 1.7%Milw-N 569,118 582,431 2.3% 573,723 588,045 2.5%Milw-W 551,395 559,517 1.5% 561,302 571,664 1.8%North Central 142,236 139,992 -1.6% 143,545 141,095 -1.7%Rock Island 707,187 711,589 0.6% 713,967 720,146 0.9%SouthWest 209,560 213,582 1.9% 210,284 214,262 1.9%UP-N 742,534 768,701 3.5% 754,253 781,693 3.6%UP-NW 920,073 935,353 1.7% 931,177 945,125 1.5%UP-W 652,839 687,461 5.3% 657,153 694,118 5.6%SYSTEM 6,713,410 6,839,761 1.9% 6,791,917 6,928,128 2.0%

January - May 2012 vs 2013 2012 vs 2013

2012 2013 %Change 2012 2013 %ChangeBNSF 6,670,266 6,643,931 -0.4% 6,724,516 6,693,343 -0.5%Electric Lines 3,968,016 3,811,783 -3.9% 4,057,402 3,901,809 -3.8%Heritage 285,796 286,374 0.2% 285,887 286,472 0.2%Milw-N 2,781,822 2,778,850 -0.1% 2,804,478 2,804,658 0.0%Milw-W 2,745,140 2,693,534 -1.9% 2,789,475 2,749,908 -1.4%North Central 700,476 679,295 -3.0% 705,000 683,747 -3.0%Rock Island 3,496,764 3,442,590 -1.5% 3,528,747 3,481,276 -1.3%SouthWest 1,052,615 1,063,703 1.1% 1,056,092 1,066,225 1.0%UP-N 3,612,956 3,655,695 1.2% 3,666,268 3,713,828 1.3%UP-NW 4,431,417 4,429,138 -0.1% 4,478,364 4,472,758 -0.1%UP-W 3,232,937 3,272,825 1.2% 3,255,098 3,304,841 1.5%SYSTEM 32,978,203 32,757,717 -0.7% 33,351,325 33,158,864 -0.6%

Last 12 11-12 vs 12-13 11-12 vs 12-13

Months 2011-2012 2012-2013 %Change 2011-2012 2012-2013 %ChangeBNSF 16,338,631 16,208,609 -0.8% 16,601,181 16,328,363 -1.6%Electric Lines 9,724,427 9,293,124 -4.4% 10,020,207 9,516,996 -5.0%Heritage 698,689 682,241 -2.4% 702,480 683,404 -2.7%Milw-N 6,872,930 6,831,145 -0.6% 7,022,189 6,893,313 -1.8%Milw-W 6,805,826 6,686,599 -1.8% 7,019,861 6,820,455 -2.8%North Central 1,707,534 1,660,041 -2.8% 1,733,284 1,669,230 -3.7%Rock Island 8,535,293 8,350,395 -2.2% 8,666,366 8,444,005 -2.6%SouthWest 2,530,467 2,533,991 0.1% 2,559,051 2,540,796 -0.7%UP-N 8,857,657 8,964,768 1.2% 9,219,418 9,103,932 -1.3%UP-NW 10,921,135 10,905,110 -0.1% 11,227,377 11,019,409 -1.9%UP-W 7,932,594 7,983,258 0.6% 8,079,043 8,057,891 -0.3%SYSTEM 80,925,182 80,099,279 -1.0% 82,850,456 81,077,792 -2.1%

P:\RIDE\Rprt_xls\[RIDETAB.XLS]A

Table 2: Passenger Trips by Rail LineLine estimates beginning in August 2010 may be affected by the implementation of a new revenue accounting system, which provides more precise line breakdowns

than our previous systems were able to provide.

Reported Reported & Free Trips

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May 2012 vs. May 2013ZonePair Miles 2012 2013 Change % Change 2012 2013AA 0-5 22,270 21,642 -628 -2.8% 0.3% 0.3%AB 5-10 483,958 496,055 12,097 2.5% 7.2% 7.3%AC 10-15 861,848 892,398 30,550 3.5% 12.8% 13.0%AD 15-20 1,071,664 1,101,250 29,586 2.8% 16.0% 16.1%AE 20-25 1,387,874 1,414,063 26,189 1.9% 20.7% 20.7%AF 25-30 821,314 835,793 14,479 1.8% 12.2% 12.2%AG 30-35 517,722 517,168 -554 -0.1% 7.7% 7.6%AH 35-40 444,980 441,014 -3,966 -0.9% 6.6% 6.4%AI 40-45 142,912 142,852 -60 0.0% 2.1% 2.1%AJ 45-50 28,934 27,746 -1,188 -4.1% 0.4% 0.4%AK 50-55 34,854 35,070 216 0.6% 0.5% 0.5%AM 60-65 9,049 10,214 1,165 12.9% 0.1% 0.1%Intermediate* 281,020 263,487 -17,533 -6.2% 4.2% 3.9%Conductor 358,935 384,764 25,829 7.2% 5.3% 5.6%Group 17,932 15,913 -2,019 -11.3% 0.3% 0.2%

Weekend Ticket 260,950 268,872 7,922 3.0% 3.9% 3.9%Total 6,713,410 6,839,760 126,350 1.9% 100.0% 100.0%

Last Three Months

Zone

Pair Miles 2012 2013 Change % Change 2012 2013

AA 0-5 68,101 66,891 -1,210 -1.8% 0.3% 0.3%AB 5-10 1,459,605 1,485,474 25,869 1.8% 7.3% 7.4%AC 10-15 2,576,870 2,641,271 64,401 2.5% 12.8% 13.1%AD 15-20 3,203,675 3,275,297 71,622 2.2% 15.9% 16.2%AE 20-25 4,172,590 4,220,054 47,464 1.1% 20.8% 20.9%AF 25-30 2,485,493 2,506,386 20,893 0.8% 12.4% 12.4%AG 30-35 1,556,050 1,547,464 -8,586 -0.6% 7.7% 7.7%AH 35-40 1,352,762 1,320,797 -31,965 -2.4% 6.7% 6.5%AI 40-45 438,299 430,364 -7,935 -1.8% 2.2% 2.1%AJ 45-50 87,229 83,376 -3,853 -4.4% 0.4% 0.4%AK 50-55 106,372 103,585 -2,787 -2.6% 0.5% 0.5%AM 60-65 28,740 29,750 1,010 3.5% 0.1% 0.1%Intermediate* 842,684 783,538 -59,146 -7.0% 4.2% 3.9%Conductor 1,049,214 1,051,029 1,815 0.2% 5.2% 5.2%Group 28,638 25,520 -3,118 -10.9% 0.1% 0.1%Weekend Ticket 760,732 743,562 -17,170 -2.3% 3.8% 3.7%Total 20,108,736 20,166,786 58,051 0.3% 100.0% 100.0%

*Trips that do not begin or end in Fare Zone A.

Note: Free trips and refunds are not included.

Table 3

System Ridership by Fare Zone

Percent Share

Percent Share

-12-

Table 4Passenger Miles & Average Trip Length by Rail Line

May

Line Passenger Miles (in 000's) % Chng Average Trip Length2012 2013 Change % Chng in Trips 2012 2013 % Chng

BNSF 32,400 32,845 445 1.4% 1.5% 23.70 23.66 -0.2%

Electric Lines 15,669 15,506 -162 -1.0% 0.1% 19.74 19.53 -1.1%

Heritage 1,640 1,655 16 1.0% 1.7% 28.23 28.02 -0.8%

Milw-North 13,236 13,499 263 2.0% 2.3% 23.26 23.18 -0.3%

Milw-West 13,651 13,837 186 1.4% 1.5% 24.76 24.73 -0.1%

North Central 4,529 4,452 -76 -1.7% -1.6% 31.84 31.80 -0.1%

Rock Island 15,066 15,065 0 0.0% 0.6% 21.30 21.17 -0.6%

SouthWest 3,986 4,103 117 2.9% 1.9% 19.02 19.21 1.0%

UP-North 12,953 13,335 382 3.0% 3.5% 17.44 17.35 -0.6%

UP-NW 23,397 23,758 362 1.5% 1.7% 25.43 25.40 -0.1%

UP-West 14,649 15,338 688 4.7% 5.3% 22.44 22.31 -0.6%System* 151,175 153,395 2,220 1.5% 1.9% 22.52 22.43 -0.4%

*Does not include free trips. P:\RIDE\Rprt_xls\[TripDistance.xls]A

Figure 3

Line estimates beginning in August 2010 may be affected by the implementation of a new revenue accounting system, which provides more precise line breakdowns than our previous systems were able to provide.

Metra System* Average Trip Distance(Rolling 3-Month Averages)

21.2

21.4

21.6

21.8

22.0

22.2

22.4

22.6

22.8

23.0

23.2

23.4

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Mile

s

*Does not include free trips

-13-

Table 5

Passenger Loads % Change Share of Total*Service Period 2011 2012 2013 11 vs 13 12 vs 13 11 12 13

Average Weekday

Peak Period/Peak Direction 227,900 225,400 220,700 -3.2% -2.1% 76% 75% 75%Peak Period/Reverse Direction 20,500 21,900 20,600 0.5% -5.9% 7% 7% 7%Midday 34,200 34,200 32,900 -3.8% -3.8% 11% 11% 11%Evening 18,400 19,600 18,900 2.7% -3.6% 6% 7% 6%Total Weekday 301,000 301,100 293,100 -2.6% -2.7% 100% 100% 100%

Typical Week with Five Weekdays

Weekday Peak Per/Peak Dir 1,139,500 1,127,000 1,103,500 -3.2% -2.1% 71% 70% 71%Weekday Off-Peak 365,500 378,500 362,000 -1.0% -4.4% 23% 24% 23%Saturday 63,500 62,500 60,400 -4.9% -3.4% 4% 4% 4%Sunday 39,700 42,700 38,100 -4.0% -10.8% 2% 3% 2%

Total Week 1,608,200 1,610,700 1,564,000 -2.7% -2.9% 100% 100% 100%

Total Off-Peak 468,700 483,700 460,500 -1.7% -4.8% 29% 30% 29%*Percentages may not add up to 100 due to rounding.

% Capacity Utilization % ChangeService Period 2011 2012 2013 11 vs 13 12 vs 13

Average Weekday

Peak Period/Peak Direction 73.0% 71.9% 71.0% -2.1% -1.0%Peak Period/Reverse Direction 35.4% 37.3% 37.0% 1.7% -0.3%Midday 46.9% 47.3% 47.2% 0.3% -0.2%Evening 31.6% 33.2% 33.1% 1.5% 0.0%Total Weekday 60.0% 59.8% 59.4% -0.6% -0.4%

Typical Week with Five Weekdays

Weekday Peak Per/Peak Direction 73.0% 71.9% 71.0% -2.1% -1.0%Weekday Off-Peak 38.7% 39.8% 39.7% 1.0% -0.1%Saturday 37.1% 37.9% 36.3% -0.9% -1.6%Sunday 42.0% 45.0% 40.7% -1.3% -4.4%

Total Week 58.0% 58.0% 57.3% -0.7% -0.7%

Total Off-Peak 38.7% 40.0% 39.3% 0.6% -0.7%

March - April - May

System Passenger Loads by Service PeriodMarch - April - May

Table 6

System Capacity Utilization by Service Period

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IV. TICKET SALES Table 7 (pg. 19) provides a breakdown by rail line of May sales by ticket type for 2012 and 2013. Estimated ridership and revenue data are shown on Table 8 (pg. 20) according to ticket type for May 2013. Table 9 (pg. 20) breaks down the May 2013 ticket sales by method of purchase, which includes station (agents and vending machines), Ticket-by-Mail, Ticket-by-Internet, conductor sales on-train, and Commuter Benefit. The Commuter Benefit Program includes tickets distributed through the workplace by private concerns, including WageWorks. Table 9 also includes the percent change from the same period a year ago. Fare Increase & Changes to Ticket Policies – On February 1, 2012, Metra’s 25.1% fare increase and ticket policy changes became effective. The following changes were made to Metra’s ticket policies:

One-way tickets purchased on or after February 1, 2012 are only valid for 14 days. There are no refunds for one-way tickets.

The ten-ride ticket discount was reduced from 20% to 10%. Ten-ride tickets remain valid for one year from the date of purchase. Ten-ride tickets are refundable three months from the date of purchase. For refunds on partially used ten-ride tickets, the cost of a one-way ticket for the specific zone-pair combination is deducted for each ride taken. After the 9th ride has been used, the tickets are no longer eligible for refund. Refunds on ten-ride tickets are subject to a $5.00 handling fee per transaction.

Monthly tickets are only valid for the month issued, and they are no longer accepted as transportation through noon on the first business day of the following month. Refunds on monthly tickets are subject to a $5.00 handling fee per transaction.

In December 2012, the Metra Board of Directors approved a change in fare media policy to price the ten-ride ticket at the cost of 10 one-ways, instead of nine, effective February 1, 2013. In order to prevent stockpiling of tickets at the old price, all ten-ride tickets purchased between November 17, 2012 (the day after the fare increase was announced) and January 31, 2013 (the day before the fare increase) were valid only through February 28, 2013, to minimize revenue losses from ticket stockpiling. Unused tickets will be reimbursed according to the refund policy in effect at the time of purchase.

-15-

Credit Card Sales – Tickets can be purchased via credit card on the internet through Metra’s website, at station windows, and by using ticket vending machines at select locations. On March 9, 2012, new ticket vending machines were placed at LaSalle Street Station, Ogilvie Transportation Center, and Chicago Union Station. The table below shows credit card sales by ticket type for 2012 and 2013. The table on the next page shows the number of tickets sold at each of the five downtown stations beginning January 2012. Please note that monthly ticket sales are reported based on the month the ticket was valid, not the date the ticket was purchased (e.g. a March monthly ticket purchased on February 22 is reported as a March sale).

2012

Ticket Type Jan Feb Mar5 Apr May Jun Jul Aug Sep Oct Nov Dec YTD

Internet Sales 1

Monthly2 4,382 4,304 4,471 4,312 4,312 4,250 4,153 4,193 4,403 4,470 4,346 3,826 21,781Ten-Ride 5,392 4,995 4,285 3,527 4,265 4,261 3,916 4,460 3,990 4,592 4,509 2,811 22,464

Station Sales 3

Monthly2 26,599 27,169 29,295 27,337 25,886 25,921 24,938 24,781 26,284 28,276 27,075 20,998 136,286Ten-Ride 90,351 80,845 81,907 73,277 74,480 76,699 77,593 80,151 71,906 81,464 73,604 58,278 400,860One-Way 76,853 75,035 103,828 91,227 103,868 131,276 148,504 152,113 100,264 107,507 102,791 107,304 450,811Weekend 3,072 4,222 8,054 4,670 5,579 8,370 11,365 13,422 9,846 5,376 8,088 8,436 25,597

Ticket Vending Machines 4

Monthly2 826 831 836 3,183 3,613 4,036 3,906 4,238 4,470 5,240 4,526 4,005 9,289Ten-Ride 6,092 4,948 10,837 16,526 18,139 20,893 21,728 24,507 22,872 27,314 23,769 19,921 56,542One-Way 10,824 10,886 28,003 31,841 35,210 46,618 46,621 50,830 42,017 41,003 41,069 41,209 116,764Weekend 981 1,118 3,040 2,936 2,407 4,435 4,335 3,773 5,979 3,432 3,738 5,050 10,482

Total 225,372 214,353 274,556 258,836 277,759 326,759 347,059 362,468 292,031 308,674 293,515 271,838 1,250,876

2013Ticket Type Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD

Internet Sales 1

Monthly2 4,082 4,310 4,403 4,480 4,404 21,679Ten-Ride 3,258 3,326 2,723 3,003 2,812 15,122

Station Sales 3

Monthly2 25,577 27,723 29,976 31,475 30,383 145,134Ten-Ride 71,457 64,066 62,998 64,382 64,553 327,456One-Way 99,770 93,996 123,476 116,056 139,756 573,054Weekend 3,637 4,531 8,557 5,177 6,896 28,798

Ticket Vending Machines 4

Monthly2 4,404 5,065 5,987 5,609 5,885 26,950Ten-Ride 22,009 19,404 19,192 21,291 21,121 103,017One-Way 36,950 37,116 44,937 43,428 52,404 214,835Weekend 2,232 2,274 3,471 2,846 3,336 14,159

Total 273,376 261,811 305,720 297,747 331,550 0 0 0 0 0 0 0 1,470,2041Ticket-by-Internet Sales via credit and debit cards began on September 9, 2009.2Monthly ticket sales are reported based on the month the ticket is valid, not the date the ticket was sold.

3On January 11, 2010, LaSalle Street Station, Millennium Station, and Van Buren Station, and January 18, 2010, Chicago Union Station and

Ogilvie Transportation Center, and February 8, 2010, all 76 outlying stations where an agent is on duty began accepting credit and debit cards.4 New ticket vending machines (TVMs) at the 14 busiest Metra Electric District stations began accepting credit and debit cards on February 8, 2010. 5 On March 9, 2012, new ticket vending machines were also placed at LaSalle Street Station, Ogilvie Transportation Center, and Chicago Union Station.

Credit/Debit Card Sales -- Number of Tickets Sold

-16-

2012

Station Ticket Type Jan Feb Mar1 Apr May Jun Jul Aug Sep Oct Nov Dec YTDLaSalle Street Station

Monthly 10 79 158 180 262 233 240 335 251 245 247Ten-Ride 258 508 689 901 958 1,020 1,003 1,268 1,055 988 1,455One-Way 862 1,264 1,703 2,339 2,366 2,193 2,102 1,738 2,132 1,946 3,829Weekend 67 190 157 218 236 147 301 142 186 226 414

Millennium StationMonthly 182 259 311 252 288 230 187 243 220 336 358 213 1,292

Ten-Ride 2,099 1,531 1,487 1,822 1,661 1,391 1,503 1,531 1,839 2,230 2,102 1,585 8,600One-Way 2,782 2,956 3,405 3,892 3,894 4,799 4,970 5,702 4,346 4,876 4,284 4,011 16,929Weekend 55 94 124 108 92 132 117 138 173 110 150 118 473

Ogilvie CenterMonthly 0 550 818 916 802 1,098 1,116 1,255 1,193 1,028 1,368

Ten-Ride 1,639 3,654 4,420 5,311 5,606 7,123 6,369 8,067 6,691 5,354 9,713One-Way 2,190 2,779 3,726 5,821 6,144 6,872 4,916 5,610 5,461 4,184 8,695Weekend 192 178 151 377 502 367 437 365 189 196 521

Union StationMonthly 3 1,490 1,639 1,992 1,936 1,968 2,157 2,335 2,067 1,868 3,132

Ten-Ride 3,864 6,875 7,927 9,755 9,902 10,984 9,923 11,643 10,365 8,931 18,666One-Way 11,740 13,574 14,995 21,088 18,873 21,551 19,353 16,197 16,357 19,000 40,309Weekend 937 1,153 860 1,516 1,081 1,256 3,074 1,271 738 1,434 2,950

Van Buren Street StationMonthly 62 73 106 84 87 96 78 87 72 80 107 75 412

Ten-Ride 526 418 417 408 387 410 403 396 426 506 408 340 2,156One-Way 886 838 957 1,085 1,166 1,288 1,240 1,404 1,427 1,480 1,515 1,211 4,932Weekend 16 24 21 47 24 24 38 30 43 44 39 32 132

Total 6,608 6,193 28,590 39,992 44,842 58,784 57,204 64,343 59,537 59,888 55,648 52,985 126,2252013

Station Ticket Type Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTDLaSalle Street Station

Monthly 221 300 409 316 376 1,622Ten-Ride 1,125 881 552 735 904 4,197One-Way 1,789 1,678 1,874 2,192 2,635 10,168Weekend 97 124 190 97 203 711

Millennium StationMonthly 271 259 325 221 327 1,403

Ten-Ride 2,026 1,676 1,333 1,816 1,663 8,514One-Way 3,682 2,641 3,760 5,010 6,286 21,379Weekend 74 84 101 99 118 476

Ogilvie CenterMonthly 778 1,304 1,682 1,534 1,627 6,925

Ten-Ride 5,972 5,108 5,645 6,248 6,296 29,269One-Way 4,852 6,526 6,708 5,760 6,553 30,399Weekend 120 110 341 159 295 1,025

Union StationMonthly 2,359 2,444 2,806 2,521 2,697 12,827

Ten-Ride 9,436 8,930 8,826 9,346 9,280 45,818One-Way 15,524 15,411 20,012 16,256 21,309 88,512Weekend 880 500 1,316 945 1,311 4,952

Van Buren Street StationMonthly 44 92 106 76 91 409

Ten-Ride 459 371 338 359 342 1,869One-Way 1,276 1,393 1,445 1,571 1,635 7,320Weekend 35 34 43 33 32 177

Total 51,020 49,866 57,812 55,294 63,980 0 0 0 0 0 0 0 277,9721On March 9, 2012, new ticket vending machines were also placed at LaSalle Street Station, Ogilvie Transportation Center, and Chicago Union Station.

Total Number of Tickets Sold at Credit Card TVMs in Downtown Stations

-17-

Link-Up and PlusBus - For a number of years, Metra has participated in joint ticket programs with CTA and Pace. Monthly pass holders can purchase a Link-Up transit card for unlimited connecting travel on CTA and Pace buses. The Link-Up pass is accepted on peak-period CTA services (6:00 a.m.-9:30 a.m. and 3:30 p.m.-7:00 p.m.) and most Pace services. In February 2012, the price of the Link-Up pass increased from $39 to $45 as a result of Metra eliminating ticket subsidies for Link-Up and PlusBus tickets (previously $6.00 and $8.54, respectively). As a result of the fare ticket and policy changes implemented by the CTA for its 2013 budget, the Link-Up pass increased from $45 to $55 starting with the March monthly pass. Monthly pass holders can also purchase an unlimited PlusBus pass to be used in conjunction with their monthly ticket good for travel on all Pace suburban buses. The cost of PlusBus is $30 and allows unlimited use on most Pace routes. The table below presents Link-Up and PlusBus sales for May 2012 and May 2013.

2012 2013 Change 2012 2013 ChangeBNSF 1,460 1,213 -247 957 984 27Other CUS Lines 1,266 1,030 -236 120 128 8Electric 1,037 889 -148 61 50 -11Rock Island 664 649 -15 34 32 -2Union Pacific 1,520 1,260 -260 234 249 15Total 5,947 5,041 -906 1,406 1,443 37

*Line estimates beginning in March 2011 may be affected by the implementation of a new revenue accountingsystem, which provides more precise line breakdowns than our previous systems were able to provide.

Link-Up PlusBus

Link-Up and PlusBus Sales*May

-18-

Table 7Ticket Sales by Type and Line*

May 2012 vs. May 2013

2012 2013 Change %Chng 2012 2013 Change %Chng

MONTHLY STATION ONE-WAY

BNSF 20,871 22,256 1,385 6.6% BNSF 83,897 93,668 9,771 11.6%

Electric Lines 11,111 11,455 344 3.1% Electric Lines 101,961 116,531 14,570 14.3%

Heritage 1,086 1,141 55 5.1% Heritage 784 1,231 447 57.0%

Milw-N 7,295 8,035 740 10.1% Milw-N 37,353 43,118 5,765 15.4%

Milw-W 7,931 8,411 480 6.1% Milw-W 43,163 46,458 3,295 7.6%

North Central 2,179 2,238 59 2.7% North Central 5,198 6,065 867 16.7%

Rock Island 10,963 11,689 726 6.6% Rock Island 44,016 52,528 8,512 19.3%

SouthWest 3,635 3,862 227 6.2% SouthWest 6,661 8,219 1,558 23.4%

UP-N 8,470 9,376 906 10.7% UP-N 43,837 52,119 8,282 18.9%

UP-NW 12,415 13,551 1,136 9.2% UP-NW 66,422 72,812 6,390 9.6%

UP-W 8,940 9,910 970 10.9% UP-W 49,589 57,202 7,613 15.4%

SYSTEM 94,896 101,924 7,028 7.4% SYSTEM 482,881 549,951 67,070 13.9%

TEN-RIDE CONDUCTOR ONE-WAY

BNSF 30,517 25,167 -5,350 -17.5% BNSF 39,821 41,183 1,362 3.4%

Electric Lines 16,472 13,123 -3,349 -20.3% Electric Lines 27,671 31,651 3,980 14.4%

Heritage 965 799 -166 -17.2% Heritage 1,070 1,146 76 7.1%

Milw-N 15,416 12,390 -3,026 -19.6% Milw-N 36,852 40,064 3,212 8.7%

Milw-W 10,174 8,202 -1,972 -19.4% Milw-W 39,283 42,058 2,775 7.1%

North Central 3,170 2,508 -662 -20.9% North Central 12,359 13,141 782 6.3%

Rock Island 14,075 10,901 -3,174 -22.6% Rock Island 31,983 31,130 -853 -2.7%

SouthWest 3,884 3,084 -800 -20.6% SouthWest 7,821 8,370 549 7.0%

UP-N 23,248 20,109 -3,139 -13.5% UP-N 70,624 80,382 9,758 13.8%

UP-NW 20,996 16,855 -4,141 -19.7% UP-NW 57,839 58,306 467 0.8%

UP-W 15,582 13,469 -2,113 -13.6% UP-W 33,612 37,333 3,721 11.1%

SYSTEM 154,499 126,607 -27,892 -18.1% SYSTEM 358,935 384,764 25,829 7.2%

WEEKEND TICKET SALES PERCENT SHARE BY TICKET TYPE

BNSF 18,870 19,407 537 2.8% Monthly 7.9% 8.0% 0.1%

Electric Lines 6,733 7,051 318 4.7% Ten-Ride 12.9% 10.0% -3.0%

Milw-N 11,938 12,733 795 6.7% Station One-Way 40.4% 43.3% 2.9%

Milw-W 10,980 11,082 102 0.9% Conductor One-Way 30.0% 30.3% 0.3%

Rock Island 8,283 7,588 -695 -8.4% Total One-Way 70.4% 73.6% 3.1%

SouthWest 244 233 -11 -4.5% Weekend 8.7% 8.5% -0.3%

UP-N 13,239 13,751 512 3.9%

UP-NW 21,795 22,205 410 1.9%

UP-W 12,298 13,499 1,201 9.8%

SYSTEM 104,380 107,549 3,169 3.0%*Free trips are not included and not adjusted for ticket refunds. P:\RIDE\Rprt_xls\[TIKSALES.xls]by_line

-19-

Percent Share of Total

2012 2013 Change Change 2012 20134,080,528 4,382,732 302,204 7.4% 60.6% 64.0%1,544,990 1,266,070 -278,920 -18.1% 23.0% 18.5%

482,881 549,951 67,070 13.9% 7.2% 8.0%358,935 384,764 25,829 7.2% 5.3% 5.6%53,985 59,235 5,250 9.7% 0.8% 0.9%

206,965 209,637 2,672 1.3% 3.1% 3.1%

6,728,284 6,852,389 124,105 1.8% 100.0% 100.0%

$13,771,986 $14,772,313 $1,000,327 7.3% 54.2% 56.4%6,787,688 6,081,967 -705,721 -10.4% 26.7% 23.2%2,421,087 2,770,520 349,433 14.4% 9.5% 10.6%1,682,456 1,807,671 125,215 7.4% 6.6% 6.9%

151,158 165,858 14,700 9.7% 0.6% 0.6%579,502 586,985 7,483 1.3% 2.3% 2.2%

$25,393,877 $26,185,314 $791,437 3.1% 100.0% 100.0%*Does not include free trips and group sales. P:\RIDE\Rprt_xls\[TIKSALES.xls]system

**Not adjusted for ticket refunds.

Table 9: System Ticket Sales by Method of PurchaseMay

Monthly Ten-RideTICKET SALES 2012 2013 % Change 2012 2013 % Change

29,499 36,268 22.9% 92,619 85,674 -7.5%20,616 19,226 -6.7% 44,615 27,088 -39.3%50,115 55,494 10.7% 137,234 112,762 -17.8%

9,782 8,662 -11.4% 18 11 -38.9%

4,244 4,404 3.8% 4,265 2,812 -34.1%30,755 33,364 8.5% 12,982 11,022 -15.1%

94,896 101,924 7.4% 154,499 126,607 -18.1%

TICKET SALES 2012 2013 % Change 2012 2013 % Change

139,078 192,160 38.2% 7,986 10,232 28.1%343,803 357,791 4.1% 13,608 13,462 -1.1%482,881 549,951 13.9% 21,594 23,694 9.7%

358,935 384,764 7.2% 82,786 83,855 1.3%

841,816 934,715 11.0% 104,380 107,549 3.0%

1On January 11, 2010, LaSalle Street Station, Millennium Station, and Van Buren Station and on January 18, 2010 Chicago Union Station and

Ogilvie Transportation Center began accepting credit and debit cards. On February 8, 2010, all 76 outlying stations where an agent is on duty

and new ticket vending machines at the 14 busiest Metra Electric District stations began accepting credit and debit cards.

New TVMs were also placed at LaSalle St. Station, Ogilvie Transportaton Center, and Chicago Union Station on March 9, 2012.2 On September 9, 2009, Ticket-by-Internet began accepting credit and debit cards.

3 Does not include free trips and group sales, and not adjusted for ticket refunds.

One-Way

By Internet2

Commuter Benefits

Total3

Total3

Total Station

On-Train

Station (Credit)1

Station (Cash/Check)Total Station

By Mail

Weekend

Station (Credit)1

Station (Cash/Check)

TOTAL**

Table 8

Systemwide* Ridership and Revenue by Ticket TypeMay

ONE-WAY - Station

ONE-WAY - StationONE-WAY - ConductorWEEKEND - StationWEEKEND - Conductor

PASSENGER TRIPS

WEEKEND - Conductor

TOTAL**

MONTHLY10-RIDE

PASSENGER REVENUE

MONTHLY10-RIDE

ONE-WAY - ConductorWEEKEND - Station

-20-

V. PASSENGER REVENUES The table below shows that system revenues increased by 3.1% in May 2013 when compared to May 2012.

May2011 2012 2013 11 vs. 12 12 vs. 13

May $19,621 $25,320 $26,117 29.0% 3.1%March-May $58,235 $75,760 $76,782 30.1% 1.4%January - May $94,654 $119,252 $124,361 26.0% 4.3%Last 12 Months $236,098 $265,582 $303,244 12.5% 14.2%

Percent ChangeSystem Passenger Revenues

P:\RIDE\Rprt_xls\[REVTAB.xls]A

(in 000s)

Table 10 (pg. 22) breaks out passenger revenues by rail line for the last two years. Figure 5 (pg. 23) illustrates system average fare (i.e., revenue per passenger trip). Table 11 (pg. 23) presents average fare and revenue levels by rail line.

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May 2012 vs 20132012 2013 %Change

BNSF $5,269,097 $5,416,516 2.8%Electric Lines 2,725,430 2,767,095 1.5%Heritage 232,643 239,451 2.9%Milw-N 2,229,060 2,308,124 3.5%Milw-W 2,172,963 2,225,450 2.4%North Central 641,485 638,404 -0.5%Rock Island 2,583,949 2,614,670 1.2%SouthWest 736,724 760,750 3.3%UP-N 2,582,109 2,730,069 5.7%UP-NW 3,661,554 3,767,753 2.9%UP-W 2,485,292 2,649,011 6.6%SYSTEM $25,320,305 $26,117,292 3.1%

January - May 2012 vs 20132012 2013 %Change

BNSF $24,616,735 $25,768,761 4.7%Electric Lines 13,060,279 13,248,910 1.4%Heritage 1,094,241 1,156,735 5.7%Milw-N 10,476,250 10,938,233 4.4%Milw-W 10,379,653 10,656,470 2.7%North Central 3,021,319 3,073,181 1.7%Rock Island 12,238,195 12,609,501 3.0%SouthWest 3,529,798 3,779,245 7.1%UP-N 12,061,302 12,875,110 6.7%UP-NW 16,970,691 17,754,980 4.6%UP-W 11,803,274 12,500,255 5.9%SYSTEM $119,251,738 $124,361,381 4.3%

Last 12 11-12 vs 12-13Months 2011-2012 2012-2013 %ChangeBNSF $54,386,384 $62,628,688 15.2%Electric Lines 28,844,566 32,215,773 11.7%Heritage 2,399,606 2,746,742 14.5%Milw-N 23,597,009 26,754,018 13.4%Milw-W 23,417,781 26,391,274 12.7%North Central 6,689,331 7,490,983 12.0%Rock Island 27,185,257 30,577,355 12.5%SouthWest 7,610,395 8,967,524 17.8%UP-N 26,961,153 31,445,277 16.6%UP-NW 38,153,749 43,608,821 14.3%UP-W 26,336,920 30,417,427 15.5%SYSTEM $265,582,151 $303,243,882 14.2%*Excludes South Shore and reduced-fare reimbursement.

Table 10: Passenger Revenues* by Rail LineLine estimates beginning in August 2010 may be affected by the implementation of a new revenue accounting system which provides more precise line breakdowns then our previous systems were

able to provide.

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Table 11

Passenger Revenues* & Average Fare by Rail LineJanuary - May

Line Passenger Revenue (in 000's) % Change Average Fare2012 2013 Change % Chng in Trips 2012 2013 % Chng

BNSF $24,617 $25,769 $1,152 4.7% -0.4% $3.69 $3.88 5.1% Electric Lines 13,060 13,249 189 1.4% -3.9% $3.29 $3.48 5.6% Heritage 1,094 1,157 62 5.7% 0.2% $3.83 $4.04 5.5% Milw-N 10,476 10,938 462 4.4% -0.1% $3.77 $3.94 4.5% Milw-W 10,380 10,656 277 2.7% -1.9% $3.78 $3.96 4.6% North Central 3,021 3,073 52 1.7% -3.0% $4.31 $4.52 4.9% Rock Island 12,238 12,610 371 3.0% -1.5% $3.50 $3.66 4.7% SouthWest 3,530 3,779 249 7.1% 1.1% $3.35 $3.55 6.0% UP-N 12,061 12,875 814 6.7% 1.2% $3.34 $3.52 5.5% UP-NW 16,971 17,755 784 4.6% -0.1% $3.83 $4.01 4.7% UP-W 11,803 12,500 697 5.9% 1.2% $3.65 $3.82 4.6%System** $119,252 $124,361 $5,110 4.3% -0.7% $3.62 $3.80 5.0%

*Excludes South Shore and reduced-fare reimbursement. P:\RIDE\Rprt_xls\[AVGFARE.XLS]A

**Does not include free trips

Figure 5

Line estimates beginning in August 2010 may be affected by the implementation of a new revenue accounting system, which provides more precise line breakdowns than our previous systems were able to provide.

Metra System* Average Passenger Fare(rolling three-month average)

$2.20

$2.40

$2.60

$2.80

$3.00

$3.20

$3.40

$3.60

$3.80

$4.00

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Fare Increase

Fare Increase

Fare Increase

Fare Increase

*Does not include free trips

Fare Increase

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