comp lit ing business messages-prince dudhatra-9724949948 (2)
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CompletingCompleting
Business MessagesBusiness Messages
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Beyond the First DraftBeyond the First DraftContent & Readability
Clarity & Conciseness
Working DraftFirst Draft Final Draft
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Vary Sentence LengthVary Sentence Length
Create interest
Promote readability
Emphasize points
Enliven your writing
Appeal to readers
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Keep Paragraphs ShortKeep Paragraphs Short
Break Up ThoughtsBreak Up Thoughts
Break Up ThoughtsBreak Up Thoughts
Boost ReadabilityBoost Readability
Boost ReadabilityBoost Readability
Emphasize IdeasEmphasize Ideas
Emphasize IdeasEmphasize Ideas
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Use Lists and BulletsUse Lists and Bullets Show sequence of ideas
Heighten visual impact Emphasize key points
Simplify complex subjects
Provide visual breaks
Expedite skimming process
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Headings and Subheadings
Headings and Subheadings
Descriptive
Headings
Informative
Headings
Organization
Attention
Connection
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Editing for ClarityEditing for ClarityLong SentencesLong Sentences
Hedging SentencesHedging Sentences
Faulty ParallelismFaulty Parallelism
Dangling ModifiersDangling Modifiers
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Editing for ClarityEditing for Clarity
ReviewReview TableTable 6.26.2
onon pagepage 187187
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Editing for ConcisenessEditing for Conciseness
Review Table 6.3
on page 189
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Revising with TechnologyR
evising with Technology
Spell CheckerSpell Checker
ThesaurusThesaurus
Revision MarksRevision Marks
Cut and PasteCut and Paste
Grammar CheckerGrammar Checker
Style CheckerStyle Checker
CommentingCommenting
Search and ReplaceSearch and Replace
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Producing the MessageProducing the MessageAttach
importance to Production Quality
Effectiveness
Professionalism
Importance
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White SpaceWhite Space
MarginsMargins
Justified TypeJustified Type
TypefacesTypefaces((typingtyping characterscharacters))
Type StylesType Styles ((fontsfonts))
DesignTechniques
Design for ReadabilityDesign for Readability
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UsingUsing ComputerComputer whilewhile
ProducinProducingg youryour MessagesMessages
Page setup features
Column and paragraph formatting Numbered and bulleted lists
Information in tables
Pictures, text boxes, and objects
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Format for Business LettersFormat for Business Letters
LetterheadLetterheadStationeryStationery
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DateDateInsideInside
AddressAddressSalutationSalutation
TheThe
MessageMessage
ComplimentaryComplimentary
CloseCloseSignatureSignatureBlockBlock
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Format for MemosFormat for Memos
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MemoMemo
TitleTitle
HeadingsHeadings
TheThe
MessageMessage
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Proofread the MessageProofread the MessageLook for writing errors
L
ook for missing elements(drawings, tables, charts etc.)
Look for design, formatting,
and programming mistakesFonts
Margins,Spacing
Page numbers
Company standards
etc.
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Distributing MessagesDistributing MessagesCost ConcernsCost Concerns
Convenience
(appropriate CD or soft form)
Convenience
(appropriate CD or soft form)
Time ConstraintsTime Constraints
Security and PrivacySecurity and Privacy
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HOMEWORK
Assume that you are the General Manager of one of the
well-known 5* hotel. Write an e-mail message to
the guest, complaining about the service and quality ofthe hotel property. (Approx. 300 words)
Use appropriate structure for business messages:
begin with a salutation, follow by topic sentence, supportsentences, and a closing sentence,
end with a complimentary close etc.