company history and capabilities - gsa advantage

2018

Custard Consulting, LLC • (360) 852-8126 • [email protected] 1 | P a g e

GENERAL SERVICES ADMINISTRATION

Federal Supply System (FSS)

Authorized Federal Supply Schedule Price List

(For more information on ordering from Federal Supply Schedules,

click on the FSS Schedules button at fss.gsa.gov)

Schedule Title : Human Capital Management and Administrative Support

Services (FSC GROUP – 738X)

Contract Number : GS-02F-0098X

Current Contract Period : 3/10/2016 – 3/9/2021

Vendor : Custard Consulting LLC

Phone : 360-852-8126 (PST)

Fax : 360-450-3096

Contract Administrator : Susan Custard, SPHR, PMP

[email protected]

Website : www.custardconsulting.com

Business Size : Small/Veteran-Owned/Woman-Owned

DUNS : 961714289

SAM Registrant : Yes

mailto:[email protected]

http://www.custardconsulting.com/

2018 TABLE OF CONTENTS


GENERAL CONTRACT INFORMATION .............................................................................................................. 3

Customer Information ................................................................................................................................................ 3

Contract Overview ................................................................................................................................................... 10

Contract Use ............................................................................................................................................................. 10

Contract Scope ......................................................................................................................................................... 10

Contract Administrator ............................................................................................................................................ 11

Marketing and Technical Point of Contact ............................................................................................................... 11

COMPANY HISTORY AND CAPABILITIES ........................................................................................................ 12

Strategic HR Design and Execution .......................................................................................................................... 12

Operational Excellence: ........................................................................................................................................... 13

Program Management and Evaluation: ................................................................................................................... 13

2018 GENERAL CONTRACT INFORMATION


Customer Information

1a. Table of Awarded Special Item Numbers:

SIN Sub Functions SIN Title

595-2 Talent Acquisition (includes following sub functions)

A.2.1 Talent Acquisition Management

A.2.2 Candidate Sourcing and Recruitment

A.2.3 Candidate Assessment and Selection

A.2.4 New Hire In Processing

A.2.6 Candidate Suitability

A.26 Security Classification and Background Investigation Support

595-21 Agency Human Capital Strategy, Policy & Operational Planning

A1.1 Workforce Planning

A1.2 Human Capital Strategy

A1.3 Organizational Design and Position Classification

A1.4 Diversity and Inclusion

A1.5 Employee Engagement and Communication

A1.6 Organizational Development

595-3 Talent Development

A.3.1 Talent Development Planning and Strategy

A.3.2 Workforce Development and Training

A.3.3 Learning Management, Talent Development Planning and Strategy

595-5 Compensation and Benefits

A.5.1 Compensation Management

A.5.2 Work Schedule and Leave Management

A.5.3 Benefits Management

A.5.4 Work-Life Wellness/Employee Assistance Program



SIN Sub Functions SIN Title

595-6 Separation and Retirement

A.6.1 Separation Counseling

A.6.2 Retirement Planning and Processing

A.6.3 Retirement Management

595-10 Agency Human Capital Management

A10.1 Human Capital Programmatic Evaluation

595-11 Administrative Support Services

1b. Pricing List: for awarded SIN Categories:

595-11, Administrative Support Services Labor Category Hourly

595-2: Talent Acquisition

595-3: Talent Development

595-5: Compensation and Benefits

595-6: Separations and Retirements

595-10: Workforce Analytics

SINs Category # Labor Category Hourly Labor Rate with IFF

All SINs HR-1 Senior HR Consultant $113.35

All SINs HR-2 HR Consultant $94.46

All SINs HR-3 Jr. HR Consultant $75.57

All SINs PM-1 Project Manager $94.46



1c. SIN Category Labor Category Position Descriptions

595-11, Administrative Support Services Labor Category Hourly

595-2: Talent Acquisition

595-3: Talent Development

595-5: Compensation and Benefits

595-6: Separations and Retirements

595-10: Workforce Analytics

Category # Title Education and Experience Functional Responsibilities

HR-1 Senior HR

Consultant

Bachelor’s Degree in Business

or another HR related area,

SHRM or other certification

considered a plus. Minimum of

10 years in managing,

overseeing, advising in Federal

HR programs.

Applies expert level experience and/or

supervision in the Federal HR arena,

providing project guidance, development

and consultation in such areas as HR

planning (systematic approaches for

forecasting the future demand for, and

supply of employees); Position

Classification (review and evaluate

positions to determine title, series, and

grade, conduct audits, provide advice on

position management, etc.); Recruitment

and Internal placement (provides support

on outside recruitment, and internal

placement including merit promotion,

transfer of function, reassignment,

temporary promotion, etc.); Training:

advise management and employees on a

variety of training and development

issues, including developing and

providing classroom and web-based

training).




HR-2 HR

Consultant







HR programs.

Consults on HR programs and projects

requiring advanced knowledge in the

Federal HR arena, providing project

guidance, development and consultation

in such areas as HR planning (systematic

approaches for forecasting the future

demand for, and supply of employees);

Position Classification (review and

evaluate positions to determine title,

series, and grade, conduct audits,

provide advice on position management,

etc.); Recruitment and Internal placement

(provides support on outside

recruitment, and internal placement

including merit promotion, transfer of

function, reassignment, temporary

promotion, etc.); Training: advise

management and employees on a variety

of training and development issues,

including developing and providing

classroom and web-based training).

HR-3 Jr. HR

Consultant







HR programs.

Consults on HR programs and projects

requiring advanced knowledge in the

Federal HR arena, providing project

guidance, development and consultation

in such areas as HR planning (systematic

approaches for forecasting the future

demand for, and supply of employees);

Position Classification (review and

evaluate positions to determine title,

series, and grade, conduct audits,

provide advice on position management,




etc.); Recruitment and Internal placement

(provides support on outside

recruitment, and internal placement

including merit promotion, transfer of

function, reassignment, temporary

promotion, etc.); Training: advise

management and employees on a variety

of training and development issues,

including developing and providing

classroom and web-based training).

PM-1 Project

Manager


or another HR related area, PM

certification required.

Minimum of 8 years in

managing or performing

project management of

Federal HR programs.

Consults on, or manages HR projects or

programs, requiring knowledge of

Federal HR or contract terminology,

operations, procedures, and

requirements. Work many be in any

functional area of HR policy, strategy or

operations. Requires at least 12 years of

HR experience involving increasing

responsibility, at least 10 years of which

must be specialized experience in the

area in which work is to be performed.

Can manage comprehensive projects or

programs, developing or implementing

resolutions to complex problems. May

manage progressively complex contracts,

including all financial, labor-related, and

contractual information associated with

each project.



2. Maximum Order: $1,000,000.00

3. Minimum Order: $100.00

4. Geographic Coverage: Domestic Only

5. Points of Production: Vancouver, WA

6. Discount from list prices or statement of net price: Base discount of 25% is offered from

Custard Consulting, LLC's Commercial Pricing

7. Quantity discounts:

Volume Additional Discount

$10,000 & greater 5%

8. Prompt payment terms:

Timeframe Additional Discount

30 days 0%

9a. Notification that government purchase cards are accepted at or below the micro-

purchase threshold: Yes

9b. Notification whether Government purchase cards are accepted or not accepted above

the micro-purchase threshold: No

10. Foreign items: N/A

11a. Time of delivery: Specified on the task order

11b. Expedited Delivery: Specified on the task order

11c. Overnight and 2-day delivery: Not Applicable

11d. Urgent Requirements: Not Applicable

12. FOB Points: Destination



13a. Ordering Address: 4205 SE 177th Lane, Vancouver WA 98683

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3. The

ordering procedures for supplies and services, information on BPA’s, and a sample BPA can

be found at the GSA/FSS Schedule homepage at http://fsa.gsa.gov/schedules.

14. Payment address: 4205 SE 177th Lane, Vancouver WA 98683

15. Warranty provision: Not Applicable

16. Exporting Packing Charges (if applicable): N/A

17. Terms and conditions of Government purchase card acceptance: Contact Contractor

18. Terms and conditions of rental, maintenance and repair: N/A

19. Terms and conditions of installation: N/A

20. Terms and conditions of repair parts indicating date of parts lists and any discounts

from list prices: N/A

20a. Terms and conditions for any other services: N/A

21. List of service distribution points: N/A

22. List of participating dealers: N/A

23. Preventive maintenance: N/A

24a. Special attributes such as environmental attributes: N/A

24b. If applicable, indicate that Section 508 compliance information is available on electronic and

information technology (EIT) supplies and services and show where full details can be

found: N/A

25. Data Universal Numbering System DUNS Number: 961714289

26. Notification regarding registration in SAM: Custard Consulting LLC.



Contract Overview

GSA awarded Custard Consulting LLC a GSA Federal Supply Schedule contract for Human Resources

and Equal Employment Opportunity Services (HREEO), Contract Number GS-02F-0097Y. The current

contract period is March 16, 2012 through March 15, 2017. GSA may exercise up to three additional 5-

year option periods. The contract allows for the placement of Firm Fixed Price or Time and Materials

task orders using the labor categories and ceiling rates defined in the contract.

Contract Use

This contract is available for use by all federal government agencies, as a source for Human Resource

and Equal Employment Opportunity Services, for worldwide use. Executive agencies, other Federal

agencies, mixed-ownership Government corporations, and the District of Columbia; government

contractors authorized in writing by a Federal agency pursuant to 48 CFR 51.1; and other activities and

organizations authorized by statute or regulation to use GSA as a source of supply may use this

contract. Additionally, contractors are encouraged to accept orders received from activities within the

Executive Branch of the Federal Government.

Contract Scope

The contractor shall provide resources including personnel, management, supplies, services, materials,

equipment, facilities and transportation necessary to provide a wide range of professional services as

specified in each task order. Services specified in a task order may be performed at the contractor’s

facilities or the ordering agencies’ facilities. The government will determine the contractor’s

compensation by any of several different methods (to be specified at the task order level) e.g., a firm-

fixed price for services with or without incentives, labor hours or time-and-material. The Special Item

Numbers (SINs) available under this contract provide services across the full life cycle of a project.

When task orders are placed, they must identify the SIN under which the task is being executed.

Custard Consulting LLC has been awarded a contract by GSA to provide services under the SINs listed in

1a (above) – page 3).



Contract Administrator

Susan Custard, Principal, Custard Consulting LLC

360-852-8126 (Office); 360-903-8281 (Mobile)

[email protected]

Marketing and Technical Point of Contact

Susan Custard, Principal, Custard Consulting LLC

360-852-8126 (Office); 360-903-8281 (Mobile

[email protected]

2018 COMPANY HISTORY AND CAPABILITIES


Successfully operating as a certified veteran enterprise (CVE) and woman-owned small business since

2010, Custard Consulting, LLC sets the standard in strategic and tactical human resources management

and consulting services for Federal, state, and local government agencies. We are passionate about HR!

We get excited seeing organizations optimize their talent and resources – through the development

and implementation of world-class HR programs, best practices, systems, and processes. As both a

prime vendor and subcontractor, we bring our experience and expertise to improve HR strategy and

execution while achieving operational excellence through program management and evaluation.

What Sets Us Apart From

Competitors?

Our Core Capabilities

Our people

Our technical expertise

Our service delivery and

performance

Our client-centric

management

Our technology and project

management

Strategic HR Design and

Execution

Operational Excellence

Program Management,

Evaluation, and Improvement

Contract Management and

Delivery

Strategic HR Design and Execution: Our services focus on integrated solutions designed to enhance

and advance agency goals and objectives through the acquisition and sustainment of a world-class,

diverse workforce.

Human Capital Strategic Planning and Implementation

Workforce Management, Planning, and Implementation

Workforce Restructuring

Engagement Improvement

2018 COMPANY HISTORY AND CAPABILITIES


Operational Excellence:

Classification and Compensation

Talent Acquisition

Talent Management

HR Training and Development

Senior Executive Service Applications and Coaching

Program Management and Evaluation:

Program and Policy Review and Assessment

Business Process Improvement

Metrics and Measurements

company history and capabilities - gsa advantage

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